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Amazon India — to unhold my amazon account

Address:Anantapur, Andhra Pradesh, 515002
Website:Amazon

This is k koteshwar. My younger brother has used the wrong credit card and tried to order on amazon, from that day my account was kept on hold but i didn't get any email about it. On 29th of this month i paid a bill on amazon pay and my money was debited from the account and i got a message that my account was on hold and i need to verify the details of the card which i didn't know. So please help me to get refund and also to unhold my account.
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Sunil hirolli's reply, Nov 27, 2018
Vivo mobile 11pro not received price 1799 in big bilian day sale
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Return applied for 6 times for pickup of item through id & customer care before expiry of return date.after expiry of return date customer care answering that cann't be accepted, call to company of the same product.this is cheating & my future opinion not to buy any item from amazon.
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I bought A pendrive then i return it to amazon due to some reasons
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In Tiruppur, delivery person behavior is very bad, he is not coming to home, rather is calling through phone and asking me to collect the product at his place, if I am not heeding his words, he returns the product by quoting false reasons.
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