[Resolved]  Andhra Bank — Atm cash withdrawal, atm shows unable to process but cash was debited in my a/c

Address:517501
Website:www.andhrabank.com

I am a. Chandra sekhar reddy having a/c in andhra bank, ad building branch tirupati, my a/c no:[protected], on[protected] at 13:37 hours i went to ad building branch andhra bank atm, tirupati, and tried to withdraw cash for the
1st transaction it showed transaction declined - response code 072 - unable to process (Record no-9239)
2nd transaction also same message at 13:38 hours (Record no-9240)
3rd transaction also same message at 13:39 (Record no-9241)
But cash 4000 was debited from my a/c at 13:38 hours.
Please do the needfull
Thanking you sir
Regards
A. Chandrasekhar reddy
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Apr 23, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Mar 21, 2017
goutamsidhu's response
kindly contact me by email: [protected]@gmail.com for any queries regarding the issue
Verified Support
Mar 21, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Mar 22, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are awaiting your contact details and email id to assist you further with regards to complaint raised by you. Please reply us with your contact details and email id as soon as possible.

Regards,
Andhra Bank Customer Service
Verified Support
Mar 23, 2017
Andhra Bank Customer Care's response
Dear Customer,

We are still awaiting your contact details and email id to assist you further with regards to complaint raised by you. Please reply us with your contact details and email id as soon as possible.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

I made a transaction for applying the passport of an amount 1512.75 on 17/03/2017 has been debited from my account but not credited again . so kindly look into the issue and provide the needful

I am current account holder with pushpatechnosoft
(A/C No.[protected]) .At 16.03.2017, i am added 4000 rupees in paytm wallet but that transaction is failed by paytm and amount is deduct from my account .And till now that amount is not refund by bank please do something

I have tried to debit 2500rs/- from SBI atm at 'CBRI ROORKEE' on 16th march, 2017. I didn't give any money from atm, but i got an sms, which states the amount(2500rs/-) got debited. Please kindly look into the issue.

DEBIT CARD NUMBER: [protected]

TXN NO: 6380, 6383, 6384, 6390, 6381, 6382

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