[Resolved]  Andhra Bank — cash debit - no response from bankside

Address:Karaikal, Puducherry, 609603

I have attched the payment receipt of the last transaction i have done.
I have done a payment using my atm card to iffco tokio. The session was expaired when i enter the otp. But the money has debitted from my account.
Please check and sort out this problem asap.

Fund transfer receipt date:01/07/17 9:56 pm


_

Transaction details
_

Account number : [protected]
Transaction date : 01/07/17
Transaction amount : (Inr) 1, 132.58
Transaction type : dr
Transaction description : postxn/rupayiffcotokio /bdr00001
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Jul 19, 2017
Updated by Manikandan MDE
Contact Details

Name - Manikandan
Email ID - [protected]@gmail.com
Phone number - [protected]
Account number : [protected] (Andhra bank)
Jul 19, 2017
Updated by Manikandan MDE
Please provide the customer care number or email. Or please resolve the problem the as soon as possible. It s been 20days already.
Jul 19, 2017
Updated by Manikandan MDE
Somebody has called me and asked about my Debit card number.. I don't understand the process and the need for these details.. you have my account number and you bank guys knows what to do.. itseems like a fraudulent call I got..
Please update soon
Verified Support
Jul 20, 2017
Andhra Bank Customer Care's response
Dear Customer,

We thank you for providing your contact details. We will update you soon.

Regards,
Andhra Bank Customer Service
Verified Support
Aug 31, 2017
Andhra Bank Customer Care's response
Dear Customer,

We would like to inform you that we have contacted you and informed that your grievance is resolved.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

Please remove the blocked ATM Debit Card [protected] at the earliest and oblige.
KS Gopalakrishnan
AB A/C No.[protected]
Andhra Bank Customer Care's response, Aug 1, 2017
Verified Support
Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service
Hello,

My name is Vedavyas and my account number is [protected].

On June 12th, 2017 I have tried to withdraw money of 10, 000/- INR from UBI bank ATM machine using Andhra Bank debit card, but unfortunately I did not get the amount due to some technical issue. However the amount has been debited from my account. This is very unfair and have not received my money back to my account despite trying to call your customer service multiple times.

I had this kind of bad experience before also with Andhra Bank.

Please help to resolve this and initiate action to get my amount back as its already been more than a month .

Transaction no: S74809250
email: vedavyas.[protected]@gmail.com
Andhra Bank Customer Care's response, Jul 18, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact number to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Contact Details

Name - Manikandan
Email ID - [protected]@gmail.com
Phone number - [protected]
Account number : [protected] (Andhra bank)
Namaste Sir,
i forgot my ATM pin number of andhra bank . please recover it for me and my email address is [protected]@gmail.com and my andhra bank account number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1659
    Pending
    0
    Resolved
    996
    Andhra Bank Phone
    +91 40 2312 2703 [Help]
    +91 40 2312 2693 [Help]
    +91 22 2261 8335 [NEFT]
    Andhra Bank Address
    5-9-11, Saifabad, Hyderabad, Andhra Pradesh, India - 500004
    View all Andhra Bank contact information