[Resolved] Andhra Bank — my money was debited twice without purchasing

Aishwarya Vijayan

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I ordered in flipkart. The order wasn't placed but my money got deducted from my bank account twice. The amount was 1600. I called to customer care they said that the seller didn't receive the money that's why the order wasn't placed. The bank may credit the amount in 8 businesses days but that didn't happen. Then i case you have to call the bank. The andhar bank customer care executive are always busy with another calls they didn't receive any calls of mine. There is no response from the customer care number which is given.

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Oct 6, 2017

Complaint marked as Resolved

Andhra Bank customer support has been notified about the posted complaint.

Sep 02, 2017

Updated by Aishwarya Vijayan I ordered in Flipkart. The order wasn't placed but my money got deducted from my bank account twice. The amount was 1600. I called to customer care they said that the seller didn't receive the money that's why the order wasn't placed. The bank may credit the amount in 8 businesses days but that didn't happen. Then I case you have to call the bank. The andhar bank customer care executive are always busy with another calls they didn't receive any calls of mine. There is no response from the customer care number which is given

Verified Support

Sep 02, 2017

Andhra Bank Customer Care's response Dear Customer,

We regret the inconvenience caused to you. Please reply us with your contact details with your email id to assist you further. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service

Verified Support

Sep 05, 2017

Andhra Bank Customer Care's response Dear Customer,

We are awaiting your contact details with your email id to assist you further with regards to complaint raised by you. Please reply us with your contact details as soon as possible.

Regards,
Andhra Bank Customer Service

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Comments

namitha katare

from Bengaluru, Karnataka

I want my cvv number to make online payment.

sankar sarika

from Hyderabad, Telangana

I have done a online transaction through mobile app in andhra bank but my transaction seems to be failed and bit my money is deducted and there is no response at all

Aishwarya Vijayan

from Hyderabad, Telangana

I ordered in Flipkart . The order wasn't placed but my money got deducted twice. I called to Flipkart customer care they said that the didn't receive the money that's why the wasn't placed. They said in this case you have to contact with the bank. The amount 1600 was debited twice.