Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Sir we the peoples krishnarayapuram are requesting you sir please leave orders to stop all busses at krishnarayapuram junction because every day nearly 300nos. Public are traveling from this junction, especially ladies, old age persons, children's are more so we are all requesting you sir please look in to this mater and leave orders. Thank you sir.

Due to some reasons we didnt get any Family pension amount from RTC after my Fathers Death. When we are trying to apply now they are asking us to have the bank account in only SBI. Is this true? Do we need to have account in SBI only?
2. We have opened joint account on the name of mine and my mother for the Remaining funds to get credited but because of non usage of the account the account got deactivated.
3. When we try to update the same to the concern authority they are saying we need only individual accounts of SBI only not joint accounts.
What i need to do in this case, Can i get any conclusion regarding this?

Respected sir,

Please forward my this message to kakinada (Andhra pradesh) apsrtc. Tonight i was ridding on bike and there was a big hole/pit on the road and i met with an accident with normal injury on my left hand / leg.
If the bus driver use dipper then it'll be easy to figure out road's pit but driver didn't given dipper and i slipped.
This was close call.
Please advise each and every driver to use dipper with instructions because their is bikers also with single headlight.
Kakinada municipality is also careless otherwise they should fill this pit. This happened on kakinada bypass road which heads to yanam.

I am travelling from vizag to vzm in etc bus number 3115.Bus from vizag to rajam.in this bus the conductor and driver are very rude to people.in vizag near bustos they are not stopping and not letting people to board on bus...they are very rude to people who are stopping the bus to board...the driving is also very rude and he is driving very fast.i am travelling in night times and these people are very rude to me when asked them to stop the bus near a bus stop.pls take action on them.this is the bus from vizag to rajam

I catched the bus from gannavaram to Vijayawada dated 19/06/2019 12:40 pm bus number is 0059 and service number 751. I don't know that it will pass through screw bridge Vijayawada so I insisted ticket to Benz Circle. Later I come to know it will pass through screw bridge to Vijayawada bus stand. I asked the same question to conductor for confirmation. Instead of saying it will pass through it, he daid U have to get down here Benz Circle itself. Even I asked I can buy ticket if I have to but still he rudely /rashely answered to get down. I get down and complaining here. It is mid noon and had faced lot of problems to reach the destination in that hot noon summer. I need not have suffered this much to reach the destination I conductor allowed to travel to my destination. This is huge time and money loss for me. Hope this complaint would reach to u mr. Conductor of APSRTC don't do this to passenger's again. Hope you will give me a satisfactory response on this.

Thanks,
Thanveer Begum

I'm from tirupati, I'm a SFI member. Studying polytechnic at Chandragiri government polytechnic college. Some Drivers and conductors are not stopping the bus at our college (morning and evening) so that we students are facing problems. We have walk from itepalli to our college and few conductors are even not allowing the students to enter the bus at bus station (tirupati). Today(18/6/19) morning also we face this problem at bus stand. Bus number :AP29Z 3618
Sir we hope that you will help us soonly

Respected Sir, I have been travelling from visakhapatnam to Simhachalam in the noon after 12.20 noon bus from 2 days i.e. 23th June 2019 and 14th June 2019 . In the two days I took the same bus AP 11z6270 and same driver was there in the bus [ 68K visakhapatnam post office to kothavalasa] . I have took ticket to Simhachalam. After Simhachalam bus complex we have a busstop which is called Government hospital busstop . Every bus stops there. But this driver is not stopping the bus and saying arrogantly that he won't stop the bus there. As a citizen I can get down in a busstop for which I have took ticket, but why such arrogant drivers are there in APSRTC ? Hope u take action against the bus driver.

Respected sir
I am an employee of PHC Brireddypalli chittoor dist.On 12/06/2019 about 10:30am I was traveling from palamaner
To Brireddypalli.The bus which I was traveling
was full with people so I was standing on the upper steps. The bus driver used the harsh unparlimentry language towards me.
DRIVER IDNO:556372
Kopam dipo
So please kindly take necessary action against him.

Sir/Madam,
My name is Ch.Brahmeswara Rao (staff No: E-406719), working as conductor in A.P.S.R.T.C., Nandyal Depot. My name is showing in PF Annual Account Slip as Ch.Bramheswara Rao. Hence, I am requesting the concerned authority to coorrect the spelling in my name and inform to me through mail.

My mail ID :: [protected]@gmail.com

Thanking You

Yours faithfully,
Ch.Brahmeswara Rao,
E-406719,
Conductor,
A.P.S.R.T.C., Nandyal.

I was traveling from rtc complex to akkayapalem highway bus stop the ticket charged to me was not reasonable for next 3 stops she charged 10 rs from me and in the mission it was reflecting as that fare charge was from rtc complex to madhusudanagar which was not fair it's not about the charges but distance also matters na i had no customer satisfaction

I just travelled on 27th may, 2019 by service number ap37tk3799 for about 1.30 hours in palle velugu service at 9.45 am from eluru, i noticed that through out journey he simply sitting in seat by reading news paper, and calling passengers to his seat to collect ticket, also with out giving change he hold the money if you ask multiple times then he gives else no, rude behaviour with passengers, not stopping the bus at bus stops, if passengers ask then he is shouting on them, such a unethical and irresponsible person becoming a conductor is hell to that route, please train the conductors, i am first time traveling in this route and surprised with this behaviour and people this area also seems very soft. If you need further information you can contact me by [protected]

My name is sowjanya. I traveled in a bus via vinukonda to hyderabad on[protected], 10:45. He allowed atmost 20 more passengers than the seating limit. Some of the people are bringing liquor bottles and drinking and driver is driving too rashlly. It was a mess in the bus. This is the message i got on the bus booking :-
Tkt no 88679901, name:p karan dattatreya, mgbs-vnk, srvc no:4577 (Bhel) brmd - vnk) seats:24, 25, 26 (M, m, f) fare:1035, doj:08-may-19 10:45 pm, mgbs-22:45, uid:2143. Helpline ph:[protected].www.apsrtconline.in
P karan dattatreya is my son.

Hi sir/madam,

I tried to book ticket, transaction failed but money got deducted from my account
Below is the message from my bank.
Rs.245.00 has been debited from your a/c xx3503 via kotak pg on 08-may-19 vide ref no. [protected]. To report fraud or raise dispute, click kotak.com/fraud.

Please do refund my money.
Let me know if you need further details and take it as priority.

Thanks,
Harika

Bus no.: ap 35 z 0091
Date : 4 may 2019
Time : 5:00 pm to 6:30 pm
I am a female passenger, traveled today from vizianagram to visakhapatnam with my daughter in a apsrtc bus. Bus is bit rush at the moment when we entered the bus. After a while so many got down and some of the seats are free at backside of the bus. At the same time a small girl is vacating her seat so i requested the old lady beside the girl to move a bit to sit in a seat instead of giving seat she pulled that small girl back and said her to sit in her place and asked me to fetch seat at back of the bus where most of the seats are occupied by male passengers. So, i requested a man (Son of old lady) who was sitting in a ladies’ seat to give his seat as i can’t travel comfortably beside male passengers and grab another seat from back of bus but he insisted to give his seat and further ended up using rude words and argued for a long time for seat. Even the conductor of the bus didn’t involve in this situation or didn’t even asked the person to get up from the ladies’ seats and just watching us as a movie scene.
The entire scenario would be different if that conductor asked that man to sit at backseat.
In apsrtc the seats which are said reserved for ladies are really meant for ladies? Or just for word sake?
In end of my travelling conductor sarcastically said it won’t be repeated for you again and a seat will definitely be reserved just for you. This kind of behavior from that bus conductor, who actually didn’t care about the whole scene and saying sarcastic dialogues in the end is really hurting. Please take some action about this unethical behavior.

I, srilekha, today while i am travelleing from ranasthalam to visakhapatnam, in bus no. Ap130y 3399, the reserved ladies seats were occupied by male passengers. I requested them to vacate a seat for which they said we don't get up from the seat though it is reserved for ladies, then i contacted he conductor to do justice. He said i cannot help and you have to travel like that only.

This is to bring to your kind notice with heart burning griavience i am lodging complaint to you for justice. I request you to treat this as my complain. The govt says we are giving reservations to women but in a simple thing also they staff are not honouring. If my complaint not answered i have to go to right to information act authorities.

Thanking you,
Yours faithfully,

(Srilekha)
Email: [protected]@gmail.com

I m from thirunelveli i lost my luggage in apsrtc public transportation when i get down from the bus when we are travelling from tirumala to tirupati railway station on dated 27.04.2019 we can't identify the bus number also because bus is so rush and we can't identify the bus again. The luggage contains
1. One traveller bag and the color of my bag is blue shaded
In the all new products are there
Please identify my...

Two tickets reference numbers transaction reference numbers-1) [protected]
2) [protected]

Both the reference numbers cancellation amount is not refunded and it has already been 20 days. The transaction is done around march for one ticketand another on april 5. Refund initiayion message has come but i havent got any refund. The ticket refund should be happened now. Therr is no link to verify the status of refund. No information is provided regarding the cancellation refund except the reference numbets

I use motorcycle to travel to and fro home to office daily. Everyday there is definitely a public transport bus (City buses) which covers the road with the smoke from it. So today i thought it was high time and recorded a video on my phone while driving, knowing that it is risky to do that. So, i'd like to complaint about the condition of the city buses in vijayawada, krishna district, andhra pradesh, which produce a lot of black smoke covering the entire road sometimes.
I'd ask the concerned authorities to take proper action to repair or replace these buses.

Hi

I have cancelled my tickets on last month march 12th, still now money not refunded and getting very poor response from apsrtc call center.

Executives confirmed that refund status is initiated please check with bank, bank people also unable to track the refund request.

Please find the details of ticket numbers.

86523702
86523790

Regards
Sunil

Generally apsrtc runs somewhat sophisticated buses between rajahmundry and kakinada @65/- for an express service.
But for some days they are running vintage buses (Pallevelugu) manufactured around 20-30 years ago at the same price 65/- equivalent to that of express service.
These are to be dumped buses devoid of minimum facilities, no suspension and filthy seats.
The service is not up to par as it should be and it is an absolute exploitation of public money.
Here, i am submitting the photo of my bus ticket and video footage from inside of bus.