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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 6, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 32

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A
Aparna Kuppli
from Burla, Odisha
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misbehaviour of conductor

I thought apsrtc is friendly transport but it has proved very worse with the behaviour of the conductor. I was traveling in a bus from vsp-jpr service no 27008.
Conductor was continously insisting me to close the glass while there was so much of suffocating which i can't bear. He was warning me to close the window or else he will send me back even though i have booked my ticket through online booking.
I think this conductor...
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G
Gayathri Sowmya
from Tanuku, Andhra Pradesh
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negligence and irresponsibility of apsrtc conductors against reservation passengers

Dear sir
I have reserved your bus from bhadrachalam to rajahmundry with service no 24432 seat number is 3. I didn't get the driver number and when i approached the enquiry counter there they said that the bus just left the station without any call or any announcement the bus left the bus stand. I got the bus driver no from enquiry counter and called them. When i asked the conductor about the situation there is no response from them...
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E
Esther D
from Mumbai, Maharashtra
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refund hasn't done

I've booked a ticket online apsrtc from ongole to hyderabad miyapur on 2/02/2019 and i had cancelled it. It was mentioned that refund would be done to my account but i've not gotten the refund till now. Let me know whether i would get refund or not. Please make as soon as possible.
Please look into it and let me know about the refund

Thanks & regards....
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H
harish bammidi
from Hyderabad, Telangana
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the service number 92153 not maintaining exact timings

Address:532201

Sir,
The service number 92153 not maintaining the proper timings, as it is a super luxury service from palasa to vijayawada they need to need to stop bus in well known stop... But here the story reversed.. They stppping the bus where ever they want... If some passenger asks why u guys stopping this bus every where.. They simply giving the answers... We have to go to vijayawada... We can stop the bus wherever we want...
br...
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V
Varalakshmi Vamsy
from Nandyal, Andhra Pradesh
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vempalli to rayachoti buses timings

Address:516329

Hello sir this is vamsy poonoori working in andhra pragati grameena bank, chakrayapet which is in between vempalli and rayachoty..
And my complaint is about bus timings of vempalli to rayachoti...
Almost daily 9:20 bus starts 10mins early..
I am facing this problem since years..
I am keep on calling to rayachoty dm but no use...
I made call to vijayawada central and they ask me to drop a mail...
Then...
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G
Gnanasai
from Machilipatnam, Andhra Pradesh
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conductor misbehavior and money change problem

Address:Krishna, Andhra Pradesh, 521001

సార్, నేను చల్లపల్లి టూ మచిలీపట్నం బస్సులో తేదీ 01/02/2019 మధ్యాహ్నం బస్సు లో జర్నీ చేశాను. కండక్టర్ గారికి 50 రూపాయల నోట్ ఇచ్చాను అలాగే 5 rs coin కూడా ఇచ్చాను. కానీ కండక్టర్ గారు టికెట్...
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K
kalki Bhagavan
from Kodar, Telangana
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issue with bus conductor

Address:Visakhapatnam, Andhra Pradesh
Website:Visakhapatnam

I am travelling from anakapalli to visakhapatnam on bus (500y) bus-no:ap31z0450 on[protected] at 14:06:36 it was the details of the bus ticket that what is issued by the conductor.

Bus-no:ap31z0450
Dri-no:750601
Cond-no:455092

In tha bus tha conductor is using bad words on passengers and shouting as like as he want... And warning to the passengers that who were travelling in the bus.

Among...
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S
Shabbi49
from Gajuwaka, Andhra Pradesh
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bus conductor refused 10 rupees coin

Address:Prakasam, Andhra Pradesh, 523001

Dear sir, నేను మేధరమిట్ల నుండి ఒంగోలు వచ్చే బస్ లో కండక్టర్ కి10rupees కాయిన్ ఇచ్చాను, కండక్టర్ గారు తీసుకోలేదు, ఎందుకు తీసుకోరు అని అడిగితే, మా apsrtc డిపార్ట్మెంట్ తీసుకోవద్దు అని...
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T
Tameez
from Siddipet, Telangana
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not accepting 10 rs coins & small tears on currency notes

My self tameez shaik, i am working in a private firm in guntur. Today i am traveling from guntur to narasaraopeta non stop bus. I boarded the bus at ap housing board colony.
The conductor (Hired person), issuing the tickets, i gave 100rs currency note which have a small cuts on the currency note. He was refused to take that even though it is in good & usable condition. He was not provided the ticket and he told the bus driver and both...
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P
Premchand K
from Chennai, Tamil Nadu
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driver taking the bus early everyday - passengers are missing the bus

Sir,

We would require clarification from apsrtc. Attached bus details screenshot for your kind reference.

Sir this bus schedule to leave from nellore at - 7pm (Nellore to vakadu) service number ex 05. Vehicle number ap 26td 2978.

Sir its very regular and often we are missing this bus. We are group of 12 working employees who took this bus daily, so that wr can reach little early to home to stay...
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N
nandavivek501
from Hyderabad, Telangana
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bus delay in pickup

I've booked the ticket for the occasion of Pongal with APSRTC special bus and traveled on 11-Jan-2019. My boarding point is at Nizampet and scheduled arrival time is 10:10 PM but the bus is arrived after 11:45 PM. Up to 11:30 PM the bus is not assigned for the journey. I checked with the driver after boarding into the bus, why bus got the delay. The driver said that I've started from Vijayawada by 4 PM to arrange the vehicle for this journey.br...
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H
Hareesh Reddy Velamuri
from Hyderabad, Telangana
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bus departure before boarding time

Address:Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201
Website:apsrtconline.in

I have booked ticket from bengaluru to kavali service no 5228 jouney date 11/1/19. But bus departured before boarding time (9:45)
I asked their controllers in bangalore they said search some where in platforms after i searched not found, again i informed to them they said bus may deaparted, see here they also don't no status about bus.
In their bus out going chart deatils didn't given i. E driver name contact no bus no
Either...
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S
Sivannarayana.A Siva
from Chennai, Tamil Nadu
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ticket not confirmed but money deducted

Address:523230
Website:Apsrtc online. In

I have tried to book ticket from bangalore to Kanigiri on 13th Jan 2019, service no. 5818. Pay tm confirmed booking failed and refund initiated.

But today I have received message from apsrtc ticket booked.

I have not received any confirmation message from apsrtc during booking time.
Plz do the needful and refund me.
My mobile no. [protected]
Tried to call apsrt care no response....
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N
nag963
from Suluru, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus delay and depo manager not giving driver number

Address:Hyderabad, Telangana

Iam booked apsrtc ticket on[protected]
From hyderabad to vinjamuru, bus service no 97777. Bis timing at my stop 6.15pm but bus was not came my stop at 9.00pm also. The athmakur depo manager not given bus driver number. I called number pf times to the depo manager athmakur but he doesnot help us. And also he gave fake and wrong numbers and he told these are driver numbers...
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S
Suresh4328
from Alampur, Telangana
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refund money bus not boarded

Booked ticket from hyd to rajahmundry. Boarding time is 9.35pm i was there from 9.15pm onwards. I didn't get any call from driver and tracking also not working. Refund my money back. Service no 98481 and ticket no 83418663. I booked the ticket through redbus. Date of journey[protected]. Please verify and refund my money back. Any other information required let me know....
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D
Durgaprasadbdps
from Kakinada, Andhra Pradesh
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bus departed without ensuring the boarding of passengers

I bought the ticket for vishakapatnam to vizianagaram non-stop express service at vishakapatnam bus station.
I went to washroom and came back to board the bus only to find no bus.
Next to me, another guy came in search of the bus - the same bus - and found the truth.
First of all, bus wasn't full and he took off. Secondly, isn't it minimum responsibility of the driver to ensure whether the passengers who booked the...
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R
Ratna Anumolu
from Bhongir, Telangana
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ac did not work. provide refund.

Address:Krishna, Andhra Pradesh

Apsrtc indra bus service code 24244 rgia-rzl ticket# 82872096 uid 5965 hyderabad airport to vijayawada: ac didn't work. After repeated complaints from the passengers, the driver finally got opened the top door after lunch break. Please refund the amount i paid for ac.
Date of travel: 6-jan-2019. I am still traveling the driver is very rude and the movie was not working. There are two drivers. The darker guy is the rude one....
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H
haripriya durvasula
from Gudivada, Andhra Pradesh
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complaining about lost wallet in bus

Address:Hyderabad, Telangana

Grey colour wallet in which my pan card aadhar card and and atm card are kept in a small folder and a bus ticket by which i came and 1130 cash is there in the wallet.
Bus no. Is 212 it started frm secunderabad railway station and i get down the bus at jaggannaguda. It started frm there at 9 am and came here at 10 am. I lost my purse... Please try to find it because all my important cards are there in the wallet.
Please consider...
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B
badrinath001994
from Eluru, Andhra Pradesh
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booked ticket bus not stopped at stop and haven't called to my mobile

Address:518134
Website:I am complaining about Apsrtc driver

I have booked ticket using abhibus from Hebbal Est mall to koilakuntla for date[protected], I have reached stop at 7 pm and bus schedule time is 10:10. I have waited for bus and bus not stopped and driver haven't called me. I have lost ticket money and I need refund for amount. It's customer service that driver has to stop bus and make a call. What a worst experience, I will be attaching ticket for reference...
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D
deepanarayana
from Guntur, Andhra Pradesh
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sound disturbance

Sir kindly bringing to your notice that bus from hyderabad to guntur, service number 36252, dated 26.12.108, it was very inconvenient to bear the sound of tv due to continous playing of movies right from the starting point to till end, guntur. Inspite of many request to driver tv was not switched off, till bus reached to guntur bus stand. As a passenger, it was unbearable as we have to discharge duties next day. I kindly request to pass instructions...
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