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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 63

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J
jhansi_rani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY IN SCHEDULE DEPARTURE

Address:Hyderabad, Andhra Pradesh

DEAR SIR,

My name is jhansi rani and i had booked ticket in APSRTC bus wide ticket number 14726225. Details as mentioned below:
date of journey: 09/09/2010
Service Code : 1181/MGBS-BLDL
OB Reference Number : OB416128
Stock Number : EB 80256076
Seat Number : 1

In Ticket the schedule time of departure is 12:00 noon but bus not yet arrived in Bus stand. when i approached the Bus...
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dayinde_santosh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible Public Bus Service

Address:Hyderabad, Andhra Pradesh

Fed up with the issue prevailing in Hyderabad city..
The city busses will not come on time.
I am a software engineer working in madhapur, I have to go from Dilsukhnagar to madhapur daily, and i dont find sufficient bus facility in the city..!!
So the muncipality have to take necessary actions against this and need to correct the situation.
Pleading for the response..!!!...
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chaithanyamba
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Thief Attitude Of Government Bus Driver

Address:Hyderabad, Andhra Pradesh

Dear Concern ,

AP11z 5699 ,Service no 1339( Bangalore- MGBS -JBS) is started in Bangalore on 20th Aug2010 at 20.00 hrs.

It got reached outskirts of Hyderbad at Police Academy around 5.40am on 21st Aug 2010.

This is Volvo service , While we crossed Police academy about 2km ,There is a bykiest fell down on road for diffrent reason.

Volvo Bus driver (Service no 1339) just stopped the...
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parthajit59
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus services for Nizampet village/ bachupally

Address:Hyderabad, Andhra Pradesh

The city bus service for Nizampet Village/Bachupally area is very very poor and lakhs of residents of this area has to depend on share autos.
Why there is no proper service and the frequency of buses like 231N, 278N be increased there should direct service from 194 - Hitech city-JNTU-Nizampet -Bachupally. the 194 route Hitech city- JNTU to be extended to Nizampet/ Bachupally

Also Hitechcity-Kondapur-Miyaour-Nizampet-Bachupally...
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parthajit59
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monthly pass counters

Address:Hyderabad, Andhra Pradesh

1. Monthly pass counter to be provided at Nizampet, Miyapur, KPHB, and all major bus stops, this generates revenues, more than 20-25percent bus travelers, ticket is not booked by city bus conductors in the peak hours as all the buses are jammed packed. The conductor stand near the driver gossiping and do not do/ cannot do booking due to crowd, short traveler do take advantage and skip paying.
1a. Apart from Daily pass a weekly pass...
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subinaybiswas
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud On Service Charges

Address:Hyderabad, Andhra Pradesh

Hello Sir/M'Dam,

My name is Subinay Biswas, working with HSBC (Hitech City). I am putting this complain on on the travel agencies of APSRTC, Shivam Road, where the person named Mallesh (counter agent) is taking extra money in the name of Service.

I booked a ticket yesterday 07/08/2010 from Vidyanagar travel agency. Due to some reason I have to cancel my ticket. The journey was from MGBS (Hyderabad) to Jagdalpur...
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Naveena9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC Booking

Address:Nellore, Andhra Pradesh

Respected sir,

Unable to book tickets in APSRTC Counters in Bangalore for Nellore.

Problem : All the front seats are blocked by counters and they are releasing only a day prior or the same day taking additional amount.
Alloting tickets randomly like booking a seat of men next to a lady passenger.
If there is no such restriction, then what is the purpose of asking a gender while booking the seat.br...
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Viraj Bagadia
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about an extremely rude conductor

Address:Andhra Pradesh

Sir,
I have a complaint about a very rude conductor. His name is Krishna.
On[protected] I boarded APSRTC bus which goes from UBS X road to Secunderabad (probably route 10H) at Wipro Manikonda (7:25pm) and asked for a ticket to IIIT.
He gave me a Rs 8 ticket. However since I have traveled before many times on the same route in APSRTC buses and was charged Rs.6 on all the occasions, I conveyed the same to the conductor....
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haras64
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CAT Card No. Not entered

Address:Anantapur, Andhra Pradesh

Dear Sir,

Your Conductors are not entering the CAT Card No. in Electronic ticketing. Even I have to reminding to please enter the CAT Card No., but they are irregularly responding as no need to enter, i have no time....... like this.

I have the ticket for proof, as the conductor entered the Zero in the field of CAT Card No. on the Ticket.

So please instruct strictly to your staff to enter the CAT...
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snc
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fare Overcharging.

Address:Hyderabad, Andhra Pradesh

To,
APSRTC

This is regarding the fare charged for so called Super Luxury Bus from Hyderabad to Karad, Maharashtra which is about 660/- Rs presently. The distance is about 540 km. This fare had seen steady increase from 350/- Rs in Semi-Luxury Bus 2 years ago when I started my regular travel between these 2 places. And when Super Luxury Bus with deplorable conditions was introduced 1 year ago - its fare was 450/- Rs....
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GANESHBHAT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus timings and comfort

Address:Hyderabad, Andhra Pradesh

DEAR SIR

I A STUDENT SUFFERING WITH BUS TIMINGS AND CONDITIONS COMING AND GOING FROM NIRMAL NAGAR TO ECIL.MOST OF THE PUBLIC SUFFERS WITH TIMINGS AND COMFORT I THEREBY REQUEST U THAT PLEASE RELEASE THE LOW FLOOR BUSES (A/C) OF TIMINGS LIKE 8.00 TO 8.30 IN THE MORNING AND 6.30 TO 7.00 IN THE EVENING .I SUPPOSE U WOULD UNDERSATND THE PUBLIC AS YOU ARE ONE OF THE PUBLIC MEMBER

...
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fahad123
from Vansada, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT STOPPING BUSES IN THE BUS STOPS

Address:Andhra Pradesh

DEAR I AM NATIVE OF WANAPARTHY(M), MAHABUBNAGAR(DIST), A.P AND I AM WORKING AS A PRIVATE EMPLOYEE AT MAHABUBNAGAR. DAILY I WILL COME BY BUS FROM WANAPARTHY TO MAHABUBNAGAR IT IS 60KM FROM MY HOME TOWN. WHILE LEAVING I WILL BE WAIT FOR BUS AT 1-TOWN POLICE STATION BUS STOP FROM LAST TWO THREE DAYS BUSES OR NOT STOPPING IN THE BUS STOP WHEN WE SHOW HAND TO STOP THEY ARE NOT STOPPING ESPECIALLY PRIVATE BUSES OF RTC DEPOT WANAPARTHY.
...
+1 photos
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sbasha.7559
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT ALLOWED COMBINATION TICKET

Address:Hyderabad, Andhra Pradesh

Dear sir,

I,mr.sk.j.basha, here by complained you about apsrtc hyderabad city service. Today i has purchased 40/- day pass to travel any whare in the city limits, at 5:30am at CBS in the bus root no 1P. When i travel to ECIL at 12.30 pm i was catched root no 3HN(AP28Z 1191) metro express and i showed my day pass to conductor and asked to him for 7/- combination ticket. But he refused to issue a combination ticket for day...
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GNPRASAD55
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT DEDUCTED FROM ACCOUNT BUT TICKET NOT BOOKED

Address:Hyderabad, Andhra Pradesh

SIR I BOOKED TICKET IN APSRTC ONLINE FROM JBS TO SRISAILAM ON03/06/2010 FOR06/06/2010&TRANSACTION NO OB 305159.BUT AMOUNT DEDUCTED FROM MY ACCOUNT BUT TICKET NOT BOOKED.I CALLED APSRTC HELP LINE NUMBUERS NO RESPONCE.AMOUNT 500 .I REQUISTE THE APSRTC TO REFUND MY AMOUNT.G.N.PRASAD.[protected]...
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suri_2832
from Srinagar, Jammu and Kashmir
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parking fees

Address:Hyderabad, Andhra Pradesh

Iam regularly seeing at MGBS, Hyderabad that the parking area contractors are charging extra fees against parking fees dispalyed on the board. If I refuse to pay extra , they are telling me rudely to go and give complaint to the depot manager.

I am one of the Adverting staff in MGBS, Hyderabad. Dialy iam facing the problem. We dont have any special parking for the staff. I kindly request you to take this matter very seriously...
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udavenu
from Dhone, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus fares

Address:Visakhapatnam, Andhra Pradesh

i want to lodge a complaint against apsrtc sudden rised bus fare from gajuwaka to narsipatnam non stop. 24/05/2010 the bus fare from gajuwaka to narsipatnam is Rs.46/- and cat card ticket is Rs. 40/- but alloff suddenly yesterday(25/05/2010) the ticket clerk said to me the fare from gajuwaka to narsipatnam is Rs. 56/- and cat card ticket is Rs. 51/-. They didn't inform the bus fare hiked details. Is it possible to hike ticket rates...
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neelma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus moving while boarding

Address:Hyderabad, Andhra Pradesh

i travel daily from gachibowli to mehdipatnam via ordinary apsrtc buses. We all know that boarding a moving bus is dangerous, but what else can be done if the stupid driver is just not ready to stop the bus at the bus stop. Many people board the bus the signal just before the bus stand (opp. JnIDBI Staff college). however at the bus stand, the driver is not ready to put a break. he just slows down even while watching the ladies board the...
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ampsharma
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provision of BUS Service 136 N to West Balaji Hills

Address:Hyderabad, Andhra Pradesh

Sir, We request you to extend the 136 N Bus Service now provided upto Hemanagar to West Balaji Hills. We the commutters from West Balaji Hills are facing problems as there is no conveyance from Hemanagar to west Balaji hills the distance being 3 kms. Previously we had a service at 5.45 pm from nampally No. AP-10Z-6660 which is discontinued. This generally reaches mallapur industrial area at and around 6.15 pm the time when most of the...
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itsrajaramesh
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC online booking money refund issue

Address:Hyderabad, Andhra Pradesh

while booking my ticket time was taken around 15 minitues and i booked through credit card and ref. no. [protected], transaction details is ANDHRA PRADESH STATE ROAD an amount is Rs. 936.00(DR) but my ticket was not booked. Another online referece id generated is "OB274689".
i have given complaint to bank that my amount was debitet but ticket was not booked so please credit my amount back but they reply as given...
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kasarlaswathi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lady Conductor very aggressive and using flirthy language towards passengers

Address:Hyderabad, Andhra Pradesh

Dear sir/Madam,

Today lady conductor of RTC bus which runs from JNTU to hitech city(194 J/H) at 11:am used flirthy language towards me.
I was in a urgent call and could not take ticket for travel untill the bus passed few stops.I have said sorry to conductor and asked her politily that due to some issue i could not take ticket as i entered the bus , please provide me a ticket taking this money.
She started shouting...
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