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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
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Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 61

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M
MrudulaVani124
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsibility

Address:Hyderabad, Andhra Pradesh

Sir
I have travelled on 27/2/2011, from Hyderabad to Tirupati by APSRTC bus service no.5421 Departure time at 6.45 which was to reach Tirupathi at 7am on 28/2/2011. I was having my Darshan Ticket timing at 11am at Tirumala temple. The Bus had a breakdown at Kurnool Depot, and it took almost 1 hour to get it repaired. After 1and half hour just we crossed Nandyal Depot The Bus again brokedown and the drivers started repairing it which...
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G
Gayathri.D
from Delhi, Delhi
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Not Issued bus ticket

Address:Andhra Pradesh

Hi Sir,

I D.Gayathri. Today I climbed a bus baring the number AP 11Z 3057 travelled from Key High School To Secandrabad Station , conductor took money and didnt issue ticket after reminding also just nooded head.
Ieven gave complain on the numbers [protected](DM) and [protected](Chari).Kindly do the needful on the same.

Regards,
Gayathri...
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V
vishnu chowdary
from Razole, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Responsibility of RTC Staff

Address:Andhra Pradesh

This is Mattaparthi Vishnu srinivasu from g medapadu in East Godhavari Distic AP State.I am a regular Passenger in Apsrtc. 03-march-2011 i am going samlkot in Ravulpalem Depo Bus Number is APIIZ-80 .He is Doing Irresponsibility Duty. Driver id is -965847 and conductor number is 966235.Both are Doing Worst Duty so take action immediately ....
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S
sknekkanti
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted-Ticket not booked

Address:Rangareddy, Andhra Pradesh

Dear Sir/Madam,

Ref: Booking ID - OB663232

I have tried to book my ticket from Hyderabad to vijayawada online through www.apsrtc.in. There was an error while processing the payment displaying message"Sorry, your transaction is not complete as reservation system can't processs your request". But the amount got deducted though the ticket was not booked.

I tried mailing [protected]@apsrtc.in...
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R
Raghavendra Reddy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not booked.

Address:Kurnool, Andhra Pradesh

Dear Sir/Madam,

Ref: Booking ID - OB650041

I have tried to book my ticket from Adoni to Bangalore online through www.apsrtc.in. There was an error while processing the payment. But the amount got deducted though the ticket was not booked.

I tried calling[protected] and mailing [protected]@apsrtc.in which is mentioned in the website for queries and complaints but never connected to the phone...
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P
pkarunakar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT DEDUCTED FROM CARD TICKET NOT RESERVED ONLINE

Address:Andhra Pradesh

DEAR SIR,
I P KARUNAKAR having email id for apsrtc e18177 tried to book ticket through my credit card dt 18th feb 2011 for bus service no.3581 Garuda from vja to hyd dt 20th feb 2011 for seat no.5,6,7 APSRTC REF NO.OB655222 for Rs.1062/- it was deducted from my card and the ticket is not issued for the same.

Later i re logged again and done my ticket for the same seats with Ref no.OB655284 which again i had to pay...
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K
kmdshoyaib
from Alampur, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNHYGIENIC

Address:Kurnool, Andhra Pradesh

I was traveling from kurnool to bangalore in apsrtc so called super luxury bus.When at night i was asleep i saw many bed bugs were crawling on me.And it also went inside my luggage which i came to know after i reached my home.In addition to that i was very badly harassed by the bites of bed bugs during the whole journey and the bus was full of Endangered Species i.e. Bed Bugs.

These guys are not at all maintaining any cleanliness...
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H
heidi
from Bengaluru, Karnataka
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Bus didn't arrive on time to Bus Stop

Address:Nizamabad, Andhra Pradesh

Dear Sir,

I have reserved a ticket from Nizamabad to Bangalore on 02/02/2011. Bus was expected to come at 2:15pm in the afternoon to Nizamabad bus stand. I waited from 1:45pm to 3:15pm. Bus arrived at 3:30 and departured at 3:40. I booked ticket as i had some important work. The driver and conductor are very careless and reached bangalore only after 9:45 in the morning which has to reach by 7 in the morning. More than 20-30...
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V
varunnirala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buses pose threats to lives of two wheeler riders

Address:Hyderabad, Andhra Pradesh

This feedback is just one instance out of my uncounted experience with (APSTRC Hyderabad local buses) in last 6 years.

APSRTC buses in city are posing threats to life for other peoples on road.

Today in Hitech city, Hyderabad, such a bus was just inches close to take away my life. I was at traffic signal and was waiting it to be green. Suddenly i heard a loud break sound behind me, it was the DEVIL "APSRTC...
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S
smainwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC metro deluxe bus charge extra on tickets

Address:Hyderabad, Andhra Pradesh

sir,
I m sushil mainwal, having daily journey between
lakdi -ka- Pul and Indira Nagar, Gachibowli and giving daily fare in Metro Delux -Rs.12, In Metro-Rs.11 & Ordinary -Rs.9. but today 20/1/2011, I take Metro Delux from Lakdi Ka Pul to Indira Nagar. The conductor ask me Rs. 13/- for this route. when I ask question that why u charge Rs.13/- instead of Rs. 12/- then he told me that "whose somebody can better understand...
+1 photos
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S
sasikiran1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus Not Came to Bus Stand

Address:Chittoor, Andhra Pradesh

Dear Sir,

I have reserved a ticket from vinukonda(Guntur Dist) to Madanapalle on 16/01/2011. Bus was expected to come at 7pm to vinukonda bus stand. I waited from 6 pm to 10.30 pm. Bus did not arrived to vinukonda apsrtc bus station. I booked ticket as i need to attend a government job interview. I missed out everything. please ecsalate this and let me know how to escalate this. You will get a Seat reservation slip, at least...
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M
maddirala
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor condition of Hi-tech Bus, risk faced in journey

Address:Guntur, Andhra Pradesh

Sir, I belongs to tripurantkam, prakasam district. I has been travelling mostly in Hi-tech buses of Vinukonda depot to Hyderabad along with my family. In this way , We travelled On 8th January 2011 night at 10-45 p.m , in Hitech Bus , Service No.4588, Departture time 22-45, seatings are, 11,12,15 and 16. of VINUKONDA depot bus of guntur district. In the bus , due to dead condition of main gates , we suffered with heavy cold. we didn't...
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D
drmrao26
from Pedana, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TICKET SOLD BUT NO BUS

Address:Rangareddy, Andhra Pradesh

THE COMPLAINT FORWARDED TO VARIOUS AUTHORITIES IN APSRTC IS APPENDED BELOW:
[protected][protected][protected][protected][protected][protected]
I HAD BOOKED ONE BUS TICKET FOR 4 PERSONS (SLEF, WIFE AND 2 KIDS OF AGE 9 & 7 YRS) ON 4.1.11 FOR JOURNEY ON 13.1.11 IN APSRTC. THE TKT NO. IS EU 14607 AND SERVICE NO. 90445, SCHEDULE DEP TIME AT BALA NAGAR(HYD) IS 9PM. THE TKT IS FROM...
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M
maila38
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC Online Booking Pathetic

Address:Rangareddy, Andhra Pradesh

Dear M.Satyanarayana Rao, The Chairman of APSRTC & his Team,
There are so many areas which needs attention of the Corporation,
1. Your online booking Portal is just for pathetic, all you need to do is google the ( code: MxUXCD ) you will find the Public opinion.Why not radiant info doesnot take this responsibility.As they were paid public money.
2. The bus platforms in Bus stations are nighmare especially when you...
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R
Ramakrishnach
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Always Online booking shows server busy

Address:Hyderabad, Andhra Pradesh

When you login to www.apsrtc.in/APSRTCOnline/

advance reservation it shoes Server busy this is the problem only for APSRTC

Other state also using ex:(karnataka) never had this problem .

So please make it 24/7 for public to book the tickets with out any problem .
I wish you all the best for APSRTC 2011 year

Ramakrishna
Software Engg
INDIA...
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J
Jahnavi priya
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

given reservation for the bus whose serve number is not existing

Address:Andhra Pradesh

I have booked a ticket(on 21st December, 2010) in APSRTC reservation counter from pulivendula to bangalore for the day 2nd January,2011. The bus service number mentioned on the ticket is 6216. Accroding to details, this would start from Proddutur. But the Bus with the service number is not at all existing. Everybody at Pulivendula bus stop were telling that the bus will come. I have waited till 12:45, but the bus didn't turn up.
Being...
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V
vrkruthiventi
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Provident Fund

Address:Krishna, Andhra Pradesh

Hi,

I worked with APSRTC and resigned from services on 11th September 1980 and my Employee Number is : E57719.

I resigned from my services from Jagayya Pet Depo and i didn't applied for PF With drawl from APSRTC till now.

When i checked for my PF Account status recently with APSRTC,Hyderabad it was informed that my PF Account final settlement was done and sent to Vijayawada 1 Depo.
br...
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E
eshwarkl
from Mahbubnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theft of a gold chain in the bus !!!!

Address:Hyderabad, Andhra Pradesh

Sir,
This is Eshwar Reddy i was travelling today[protected] by 10H(Sec-Kondapur) bus from Venkatagiri Bus to Jubilee Hills check post..at 9.30AM...
i was waiting for last 30 mins to catch a bus..but only 2 buses had come that too it was totally full..i got into one of the bus....In that some thief's also were travelling ..due to that heavy rush they pulled my gold chain worth 60000R.s(30gms).
This happened...
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R
Ramesh N
from Noida, Uttar Pradesh
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Non Availability of Bus between 6.15 PM to 7.15 PM

Address:Rangareddy, Andhra Pradesh

I am a daily commuter from Old Bowenpally to Paradize and Paradise to Old Bowenpally. I never had seen a bus coming without escort of at least 7-8 busses and public waiting on road side for long time. This also created havoc in the area of Hasmetpet, Old Bowenpally X Road etc. with heavy traffic problem. We don’t know the reason for the ESCORT of Buss. Is it due to any naxalite issue or something like buss running in some part of Bihar...
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D
dvpkishore
from Hyderabad, Telangana
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APSRTC online ticket Booking

Address:Hyderabad, Andhra Pradesh

APSRTC online ticket booking is pathetic system I have ever come across. Every time after login in to the website, when I click on Advance Ticket Booking the following error comes up: "Server is busy. Please try after sometime...sorry for the inconvenience ( code: SvrBusy )."

I have tried many a times in the last couple of months but it is the same error.

Kishore...
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