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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 67

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H
Hello Ping
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service and not maintaining timings

I travel by bus from hyderabad to kandukur (prakasam district) atleast 4 times in a month.
Some of the services are running very lately. Especially the Service No 5997 which travels from
Kaligiri to Hyderabad. This Service 5997 has to come from Kaligiri to Kandukur and always comes One hour late. Even the other Service No 5869 which travels from kandukur to Hanumakonda there will be brake problem, TWO tyre punctures and so on....
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R
R. Srinivasa Reddy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Multiple fares on Seetala Hamsa

I take Seetala Hamsa 222A ( Phatancheru to Koti ) at Madinaguda at 9.10 A.M 5 days in a week. I am being charged diferent charges on by different conductors on each day like Rs 18 or Rs20. I ask the conductor everyday to check the fare but was never answered properly.But the lady on 27 th Feb charged me Rs 12 by looking in to the fare chart .Can some of the authorised person look in to this and fix.

Regards
Srinivas....
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S
Suman Gandhe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSTRC bus hit my Car and irresponsible police incharge at saroornagar police station

Complaint on bus no: AP24 X 2782, Nalgonda Depot a privately hired APSRTC bus and Incharge of Saroornagar police S.A. KHAN.

My father was driving Swift car at Kothapet Hyderabad, on 15/02/2009 @ around 1:40 PM he just crossed Kothapet X road (on route to Dilshuknagr to L.B nagar) he was driving on the left side of the road and an APSRTC bus was on the right side behind my Car, there was no room for the APSRTC bus to overtake...
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srinivasa babu nadimpalli
from Channapatna, Karnataka
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misbehavior of driver and conductor

to,
the regional manager,
hyderabad.

sir,
my name is srinivasa babu nadimpalli working in ICFAI university, hyderabad. I boarded at Maithrivanam on wednesday, 11th of Feb-2009 in city service(Metro Deluxe) with the number 218 from Koti-Patancheru. The Vehicle number is AP11 Z 944. The bus is fully loaded. we are on the foot board. The lady conductor in the bus shouting the people not to board the bus....
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swetha muthyapu
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reckless driver

Dear Sir,
I regularly travel by route number 113E bus number AP 28Z 1925.The bus driver is very reckless and uses a lot of abusive language.Last week he did not stop the bus in the bus stop even though passengers were lifting their hand and asking him to stop the bus...They banged the bus to stop and got in.They asked him why he din`t stop even though there was a stop.He started abusing them.Today also in J.C. Brother`s stop when...
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M
M V KRISHNA PRASAD
from Mahbubnagar, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON HALTING OF BUSES AT NALGONDA STATION

SIR
we are regular commuters from Nellore to Nalgonda on holidays and other important days. We bring to your kind notice that we are regularly facing hardships while boarding the APSRTC DEPO buses at NELLORE/KAVALI/ONGOLE /CHILAKALURIPET/NARSARAOPET. Even though the Bus board displays the Names of stations (Via Miryalaguda/Nalgonda) the conductor not issuing tickets for Nalgonda station.
The conductor issuing tickets up to...
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U
uma maheshwar rao
from Hyderabad, Telangana
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the buses did not maintaining time

iam the resident of gode-khabar, i am daily facing a problem regarding the time schedule of the apsrtc bus no 137, i am astudent, we dont have sufficient services to fulfill the passengers destination, at present there are only 5 services, they are also not maintaing a time schedule, at atime the 5 buses will come to our stop, i have to wait nearly 2 hours to tavel with that bus number . as i am giving complaints the higher officals, like...
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p.jahengeer bassa
from Nagar Karnul, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong validity of CAT card

To
The Managing Director
APSRTC
HYDERABAD

Respected Sir

Sub:Wrong validation of CAT card on renewl, reg.

I, P.Jahengeer bassa an old customer of your organisation make this complaint with deep grief, the details are as below:

I went jangaon bus depo for renwal of my seventh CAT card on[protected] at 15:00 hrs and the lady official sitting there renewed my...
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S
Shireesha
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Careless Driver

Dear Sir,

These APSRTC drivers are so careless and arrogant. Is there any action to take against these drivers.

On 10/30/2008, I was travelling with two kids. I needed to go to Secunderabad and was waiting at Nagole bus stop.

An APSRTC bus named AP 29T 2908 came and this driver stopped the bus far away from the stop and then when I was getting into the bus with two kids, he started it recklessly....
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D
Deepak Agrawal
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic services

I traveled by bus between the sector Mumbai - hyderabad last time on 27 Oct 2008. My preference was to GARUDA services because of reliability on time and quality. I booked my ticket from Hyderabad only for the journey (Dadar - Hyderabad Service no. 1094 04:30PM departure and arrival 06:00AM on dated 26th Oct 2008)

Firstly, After booking my ticket nobody was able to tell me that where I have to catch the bus in mumbai. I tried...
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M
mohan
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of Drivers & conductors

We all are indians and we have every right to speak any thing but do you accept a bus driver blaber or use abusive language at you no, doubt you will slap the person but, a duty-driver on honoring APSRTC you won't do anything hardly you feel bad and get hyper tension. greatness with unions and directors and chairman of APSRTC
I faced brutal Drivers from Hayatnagar Depo....
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Radha Krishna Jonnalagadda
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

City bus facility to and from the boarding place

On the ticket it is written that journey free of cost in the city bus to and from the boarding place to the destination. When i have reached the MGBS, i told with the conductor, i have to go Sanath Nagar and I have reservation ticket available.
The conductor is saying you have to take ticket or APSRTC official has to sign on the reservation ticket mentioning the reaching time details. How can it be possible to meet the officer and...
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karthick Lakkaraju
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING CUSTOMERS

Hi,

I have booked a ticket from Bangalore (Indiranager) to Vijayawada on 15th of Oct 2008 to travel on 17th of Oct 2008.
Due some reason i have to cancel the ticket on 16th of Oct 2008.

Its just 5 mins late for which i have to pay 25% charge for cancellation (below 24 hours).

AND THAT TOO THE PERSON WHO CANCELLED THE TICKET DID NOT CANCEL IT, HE HAD COLLECTED THE MONEY FROM ME AND DID NOT...
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T.RAVINDER RAO
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NEED OF BUSES & NO ACTION

I the resident of peerzadiguda(uppal) near by aurora college.
from last ten years we are been moving on four buses(our bus no 284), now our area has been developed, so that we need more no.of buses to travel to uppal. more over the currently buses are not running at their Timetable format, every time delays & delay is caused due to not availability of conductor's or drivers, in morning hours we are not able to stand at foot...
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sastrydrk
from Vepagunta, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHARGING OF HIGHER PRICES

I have visited APSTRC Bus station( main) at Visakhapatnam to send of my family on 17.8.2008 around 9.00 am.
I have purchased one drink bottle from the cool drinks shop situated in APSTRC BUS STATION which mrp prices is Rs 25.00 whereas the shop owner has charged Rs 1/- extra saying that it is extra charge in APSRTC Busstation. I have asked for the display of price list which the owner has refused to show. I have approached the station...
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J
Joshua Kanikaram
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic condition of Volvo buses from Bangalore to Hyd

The Volvo Bus service from Bangalore to Warangal is poor. The bus gets delayed by more than 9 hrs.
Travel by Volvo is with a hope of a pleasant and fast drive to destination but it turns out to be a very long and tiresome.

This happened with my dad yesterday who was hoping to reach warangal by 9am but could not. He calls me from Hyderabad at 12 noon. The reasons for the delay were because tyre got punctured and wiper...
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Amit Gupta
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

APSRTC - Volvo Service

APSRTC Volvo service is horrible.I had a trip from Bangalore to Hyderabad on 1st of Oct.
First bus came late and then we found that AC is not working.
If your seat is in back side (like rows from 4th last to last), you will be experiencing Engine heat.
Everybody was swatting all over the journey, temp was 40 c inside the bus. (AC Volvo )
When we complained this to Bus driver he said i can't do anything.This...
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Naresh Kumar
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reservation to Karimnagar

Hi,
I would like to bring to your notice that you have blocked reservations to karimnagar through online, why the corporation has blocked only to karimnagar.while continuing lots of buses to Andhra region.Are we not supposed to book through online.why is this regional biasing....
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Pallavi Rao
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A/C is not working in A/C bus

A/c bus from secunderbad to Hitech City at 8.40 in the morning, the bus A/c system was not working. The journey was really very bad, with suffercation for every one. How can they put the bus in service when the A/C is not working...? They should stop the service when they are not able to maintain...

This is not the first time it happend... Twice it happened...

Since the windows could not be opened ... we could...
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G.Prakash Rao
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service on Hyd-Pune Sup Lux route

Sir, Date: 06/09/08.

SUB:- COMPLAINT: Compliant against services provided by
APSRTC on HYD-Pune Super Luxury service – Reg.

***
I am a software engineer working in an MNC in Pune. I regularly travel in Super Luxury service operated between Hyderabad and Pune (of Hyd-1 Depot), which is the only Non-AC service under operation.

Yesterday, i.e., on 05/09/08, I had traveled...
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