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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
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Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 65

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S
Saher
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

While travelling nights

Hello Sir,
I have booked my ticket as a lady passenger from vijayawada to hyderabad service no. is 3692. The seat next to me was allocated to male. I just went to the driver and expalined the same and asked to do the seat adjustment. Driver was argued with me saying "i don't know, its all your problem i can't do anything". Again i asked the driver as my front seat is single seat which was allocated to male person...
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Gitanand Subbarao Pokkuluri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor services on No. 3 city buses

Immediate action sought on the complaint lodged recently by Vijayawada Urban City Bus Passengers Association ( VUCBPA ) addressed to the Regional Manager APSRTC Vijayawada No. 3 City Bus conductors (some new comers) for their reckless behaviour with passengers including women elders and children and rash driving of new drivers and irregularity of timings either coming and going three buses at one go or not appearing for 30 mts causing tension...
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Sudhakar babu
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Web site not working

I Mr. Sudhakar babu booked a ticket from Vijayawada to Bangalore Ticket on 28/12/2009 and the details No. : 8969103 ,Service Code : 3872 ,Time of Departure: 17:30:00 Hrs. Unfortunately my travelling scheduled was changed to some other day and i plan to cancel the ticket one day before i.e., 27.12.09, when i went to internet cafe and trying to log in but hole day it is saying that service busy. i mailed to those people to cancel my ticket...
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Sasidhar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of APSRTC Operator

Dear Sir,

This is complaint about the APSRTC operator,he is behaviouing very rude and when i gone to book ticket from kurnool-bangalore,i asked him to check the service from birla gate..he said i wont give..if you want ticket i will give from kurnool in very rude manner..i asked him atleast check..he said..i wont give ticket go he said..i said i will complain..he said..go go who will care for your complaint..i dont know whom...
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ANANTARAO DUPPALA
from Mysore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND OF BALANCE AMOUNT

Dear Sir,
This is Havildar/Instr Ananta rao Duppala residing in Srikakulam district (Andhra Pradesh). While I am in a travelling it was happend to sit beside the APSRTC bus conductor on 11 Jan 2010 (Bus No AP30 V 2484) City service from Srikakulam to Amadalavalasa. And I am very sorry to say that your conductor (APSRTC) has been behaving very badly and he is not giving the remaining balance of passengers. i.e I was paid Rs 10...
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M
manasa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund amount

I was trying to book tickets from chennai to ananthapur on 21/09/09. and neither ticket is booked not i got the refund. I have called so many times and there is no reply.
OB Number:OB120022
User name: kochisashidhar
transaction date: 21/09/2009
Amount:21/09/2009 VIN/ANDHRA PRAD/[protected]/0 DR INR 522.00...
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G Rama Krishna
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket given for Departure Bus: S no:2740

Dear Sir,
I am G.Rama Krishna working in TVS finance as residual manager. I am your frequent passenger for APSRTC because mylocation is over spread from Nellore to Vizag.
I have taken ticket from Vizag to Rajahmundry in 22.12.2009 time at 13.50pm. In counter they alloted me current reservation ticket at 13.50pm. But bus moved from platform at 13.45pm.it was confirmed by enquiry staff also.The enquiry was done by The Station...
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shivabukka
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mis behaviour of conductor

I wanted to know,if we cannot tender exact change to the conductor,do we need to get down from bus??

I travelled from Sec-bad to Chaitanyapuri on Dec 28th 2009 in a metro bus (AP28Z 4825) and i gave Rs. 100/- to conductor as i do not have change.He refused to issue ticket to me and forced me to get down from the bus.Infact,i asked him to write the balance amount in the back of the ticket,so that i can collect the amount at...
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Sudarshana Roy
from Vepagunta, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing of innocent passengers by ticket checker

Sir,

This is to bring to our notice that the staff specially the conductors of bus no 210 are unruly with the passengers and harass them for the no fault of theirs. I was their latest victim.

Yesterday (19/12/2009) I boarded the bus from MVP colony [Near Samta College] at around 4:45 p.m. for Sripuram Jn. I am travelling by this route, to & fro for past 6 months. As I am a lecturer in ACTS College [MVP colony]...
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V
Veera Chowdary Chava
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of buses with out prior information to customers

I have purchased a ticket from APSRTC counter in Marathahalli, Bangalore to travel on Friday evening at 7.30 PM. When was about to start for the bus from home, I got a call from the APSRTC team that the bus was cancelled and to collect money the next day for cancellation. Got surprised and was shoked to hear that. Went to the counter to inquire what hapeend, but got shocked again to see the counter closed. Went on the next two days to collect...
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vinesataris
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hit and Run and negligent behaviour

Hi Sir,

I really don't know whether complaining here gets me the desired results or not, but I decided to drop in a complaint as I feel this is the last resort for me.

I'm a resident of Hyderabad, Andhra Pradesh. Recently I was driving back to my home from Panjagutta in my car. Then, a bus with the licence plate number AP 28 Z 245 came and hit my car from the left near the Khairtabad signal. The bus...
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Mahipal Reddy
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent bus failure in-mid of journey

APSRTC Garuda bus service from Karimnagar to Bangalore has become worst now-a-days.
In last 1 month, bus has failed more than a couple of times because of which many passengers invcluding me has to suffer a lot (waiting on roads for bus replacement for 4-5 hours, and replacement bus is an ordinary bus for Garuda, We have to fight to get refund, and also to get right amount of refund) apart from this we have lost our one day salary...
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Viswanadh Gella
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of the amount that I was charged extra

Respected Sir/Madam,

I tried to book a bus ticket online from Hyderabad to Bangalore on 17th of September, 2009. When I tried it for the first time, the transaction was canceled at the end and the seat was not booked. But the amount of Rs. 403 was debited from my account. As the reservation was not booked at the first attempt, I tried it the 2nd time and got the seat booked. When I checked my subsequent statement of my credit...
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V DHANUNJAYA BABU
from Vepagunta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DRIVER BEHAVIOUR AND STOPPED AT THE STOP

We are seven people travelling from vizag to vizianagaram, before getting into the bus we have asked the conductor whether there isa stop at chintalavalasa stop, conductor has assured us that he will stop at the chintalavalasa, but where as we requested the driver to stop at the point, he refused to stop and behaved rudely to us, even though the conductor was shouting to the drive to stop the bus, after shouting the driver stopped the bus...
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srinivas manchikatla
from Hyderabad, Telangana
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MISUSING OF BUS TICKETS BY CONDUCTOR

I srinivas.manchikatla, I has traveled from Karimnagar to Secendrabad in AP11Z 2900 of Husnabad Depo Non-stop Express Bus on 30/09/2009 at 5.20 am, Who has charged me of RS 100/- instead of Rs 70/-.The actual traveling charge from karimnagar to Secundrabad is Rs 70/- only.
But at the time of arrival of my destination i.e. at LALBAZAR, the conductor was requested me to give back the tickets to reuse it. But I have refused to...
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prasa84
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not stopping at bus station , that to early morning 6 am

This is complaint on Two bus drivers
one Super luxury bus no : AP 28Z 995, Godavarikhani depot (gdk to Hyderabad)
and one deluxe bus AP 11Z 3387 Mancherial depot (gdk to Hyderabad)
For Not stopping at peddapelli bus stand On 22nd morning around 6 am .

Please take action on them, so that they can come in to bus stand at least day time....
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Thrinath Babu
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but ticket not booked

I was trying to book the ticket from bangalore to vijayawad in apsrtc.in after selecting the set it been redirected to credit card payment where i have paid the amount. After comming back to apsrtc site i have got the page not found exception. I have checked the booke history it does not have my booked ticket but amount has been dedected from my card.

Please let me know whom i need to contact reg this...
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vinod
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Booking..

When ever I enter the user id and password , I always get this message " Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ). " . I think the site is available from 6:30 AM IST to 8:30 AM IST ( not sure about the ending time) .I booked the ticket online at 6:30 one day , I am not able to print the ticket because it gives the above message..........When this issue is going to resolve.........br...
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srivijaya
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Severe smoke emitted from bus

This is srivijaya,a student travelling everyday by APSRTC.Generally I dont have any complaints on APSRTC as I feel it is one of the best services in the country. But recently I have got into a bus with no. AP 10 z 6509 ,that starts from secundrabad to Moinabad has dissappointed me as it emmitted loads and loads of smoke which I felt is beyond the pollution limits and unhealthy to passengers in bus as well as on road.
I just reqest...
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Raghuram.P
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ladies seats occupied by others

Dear Sir,

Sub: My ticket numbers[protected] and[protected] of metroliner from ECIL to Kondapur,

I have travelled in the above metroliner from Taranaka to Hothaguda crossroads. When I boarded the bus the bus was full. When I reached Secunderabad station the most of the people gotdown and some of the ladies seats become vacant. When the bus reached Yousufguda some girls boarded into the bus and was standing...
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