Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

APSRTC failed to refund the amount completely after I cancelled my ticket online.

I have reserved ticket online from rjy to bhel to travel on 02 Aug 09. But due to some reasons, I have cancelled my ticket online on 22Jul09 which is much before the journey date.

The total fare charged by APSRTC is Rs.530(For 2 adults). By excluding reservation and service charges, it has to refund a total of Rs.506. The attached...

Bus Stop establishment
I'm a regular commuter between Uppal - Sec-bad. I would like to bring to your notice that after shifting the Uppal bus stop from near Keys High School to Chilkalguda chowrasta long back (few years), still there is no minimum bus shelter facility established.

Whether it is heavy rain or vibrant sunshine, the passengers have to stay on the road itself. I observed that there are many bus shelters,...

I used to travel in autos. But we thought o[censored]sing Public transport to help APSRTC.But, the conductors seems to be very rude. Yesterday(13-Aug-2009) I have taken a bus to SR nagar(10H) at yusufguda at 8.45 PM.Bus number is APATZb950. I have given the conductor(A lady conductor with age nearly 40) Rs. 10 for ticket and she started scolding for not giving change of Rs.4, I told Iam not having change then she is telling then why you got into...

Hi,

I have tried for many times for online booking of tickets in the site www.apsrtc.in as per the timings mentioned in the site (6AM to 6PM). But everytime it is showing the message as "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD )".

How many days that site display this message? Please let me know how to login and book the tickets online?

Since...

Hi,
I booked the ticket through online system provided by APSRTC. Ticket booking was failed for some reason(server busy or something else) but money deducted.They told(mentioned in terms and conditions) that mail to '[protected]@apsrtc.gov.in' with details money will be refunded within 15 days.But i haven't received money/any response from APSRTC till now .It was happned one month back.

Please suggest...

I Ahmed Pasha, today[protected] at 06:50 AM) went to college with my sister in RTC bus which is Bhadrachalam to Vijayawada bus. We boarded the bus in palvoncha and when we asked to stop the bus at arrival of our stop i.e., kothagudem krishnaveni junior college he spoke very rashly and he stopped the bus at a long distance from our stop. When my sister is stepping down the bus, the driver started the bus and my sister was afraid and she suddenly...

Dear Sir,
I, Victor Mukherjee, working in the legal department of Dr. Reddy’s Laboratories, Ameerpet, Hyderabad commute every day between Ranigunj (the place where I stay) and my office at Ameerpet, Hyderabad. Today, i.e. on 30/06/2009 I took 45 no. bus (Metro Express bearing no-AP11Z3063) from Ranijung at around 08:45 am. I know for a fact that the fare for travelling from Ranigunj to Ameerpet in a Metro Express bus is Rs....

DETAILS OF COMPLAINT GIVEN TO D M APSRTC MADANAPALLE ON 01.06.2009
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We are 15 members of piligrims coming from Chintalapudi of W.G.Dt for visiting SRIPURAM, HORSELY HILLS AND TIRUPATHI. On 28.05.2009we came to Madanapalle Busstand after visited Horsely Hills.
One Non-stop bus (madanapalle...

Dear Sir/Madam,

APSRTC is one of the Best RTC service in INDIA and I really appreciate your great service, but some things can be improved still.
I am Nalin kumar, I would like to bring one problem to your notice.
From chinnoor there are lot many people staying at Hyderabad for there studies or for their JOB purpose but there is only one bus service from Hyderabad to chinnoor(Service No:-8013). The passengers...

Not able to connect with customer care
my number is [protected]... im using this number from past one years but now from few months im unable to connect with the customer care ie., 111. I have given a complaint about this many times by calling from my friends vodafone cell.. but til now no proper response for my request or compliant......

I booked a ticket at Madhapur APSRTC Reservation counter. After 2 days, due to some reasons I had to cancel my ticket and went to the same counter. When i asked the agent (Mr Prasad B V) to cancel my ticket he said he has no cash to refund and said he cant cancel. The way he replied was so rude and harsh. I finally went to Kondapur reservation counter and got it cancelled.

Please take necessary action on Mr Prasad B V, Near...

Sir, i am from tanuku, w g dist. i would like to bring to your notice that kakinada depot buses are not coming in to the tanuku bus depot and they are passing through the bypass highway. passengers are forced to wait for the buses on the highway, which is very dangerous. recently an accident has took place on the highway - one mini lorry hited three passengers who are waiting for the bus and they lost their lives. there is no shelter on the...

Sir,
I am a Doctor, working at GGH, Kakinada, travel regularly from vijayawada to kakinada during weekends, as my family is at Vijayawada. I always book my ticket as a lady passenger, and take usually seat no.1 behing the driver. On 20th also I booked the ticket as lady passenger in Service No.2622, (night 11.55p.m bus) bus No.AP 28-Z 4428 from Vijayawada to Kakinada. As no other lady passenger has booked 2nd no. seat conductor gave...

Sir,

Im living in Sai appartments, addagutta, east marredpally, secunderabad and i reach that place through BUS NUMBER 38EX .since after shenoy nursing home the bus stops after 1km.so we requested a bus stop there. After the shenoy nursing home a request bus stop is there at mahendar hils. . but some buses are not stoping at that stop and when we ask the driver about it, some bus drivers start saying that it is a request...

Dear Sir,

On 17/4/2009 i travelled from Miyapur Allwin to S.R.Nagar.Igave Rs.7/- to the conductor, but he gave me Rs.5/- ticket and even the remaining change was not given.When i asked for there was no response from him.The bus number is AP28Z445.So please take any action action on him. Otherwise i'll forward this message to all the citizens in INDIA.

Yours faithfully,
One of the citizen....

Respected sir, I'm a software engineer. Today(17-April-2009) morning around 9o'clock i catch a 255D Metro-express bus(bus number ap11z1966) from JNTU bus stop, to Lingampally. The ticket price is 7 rs, i had given 10rs note. Then the lady conductor in that bus talked very rudely with me, for not giving the exact change. She said that if cant u bring the change, then why you climb the bus. If she says, “decently” to get...

I have gone to Kakinada from Vizag on 26/03/2009 by APSRTC NON STOP BUS by 8.30 P, M . The bus has got repair on the by pass road near Anakapalli. We have called APSRTC officials and requested them to resolve the same and they have not given any reply and all 32 passangers have been put into another NON STOP bus which is completely occupied, hence we all 32 passangers have reached to Kakinada by standing.

APSRTC is using all...

APSRTC gains a lot of income from public from the govt.BUSES but they dont see whether the drivers are stopping in the bus stops and one more thing is, there is lot of distance between one stop to another & they also don't ply the buses in all routes.There are only a few buses which run through king kothi.
some more buses can be diverted through this route from various routes.Eg:- Some of the Ramnagar buses
can be diverted...

Since my father was out on his duty I had to use the bus service from Patancheru to Sec-bad for going to my maths classes.I travel from New Bowenpally to Paradise whenever I use the bus service.Today I travelled in bus no.4379 from Patancheru to Sec-bad.The conductor started shouting on me saying that I boarded the bus at a stop before the New Bowenpally bus stop and charged me Rs.7 But it only costs Rs.6.I am not concerned about the cost...

sir i am travelling from zehra nagar road no 10 and its one of the place where there is worst bus service or no service at all...there is no timing for the buses and they come and go according to drivers wish...once it comes at 8.30 am and next day at 9.00am some times it doesnt come at all...there are no regular service and also the autorickshaws wont come for till care hospital and all so if we want bus, there is no bus...i do not kno y...