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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 60

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S
sanathl
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Buses and No proper maintenance

Address:Hyderabad, Andhra Pradesh

Myself Sanath Aged 27, I had a journey between BHEL(Hyderabad) and RAJAHMUNDRY on 21st June 2011. The following are the detials of the bus:

BUS No : AP 28 Z 4343
Service No : 2628
Route : BHEL to Kakinada
Bus DEPO : Kakinada

APSRTC buses are worst. Bus Started 1hour late due to the water leakage in radiator. In the middle of the journey bus got breakdown at 3:00 a.m. at suryapet. But...
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unsrohith
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor bus service/lack of punctuality

Address:Krishna, Andhra Pradesh

Hi,

I have booked a bus ticket from Vijayawada to kphb (hyderabad) on 13/6/2011 which was supposed to start at 11. 45 AM in vijayawada. But till 12.45 PM, the bus was not kept on platform. Later when I checked with the enquiry people , they told me that the bus has to come from Auto Nagar and will be on its way, but it was not the case. Finally they have arranged my journey in an other bus which started in vijaywada at...
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V
vramaraou
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor not allowed to travel in the Bus without id proof as mentioned on the e-ticket while booking

Address:Bangalore, Karnataka

Could any know this?

Complaint regarding : APSRTC (Garuda) Service No: 3877 (Bangalore - Vijayawada) on 11 June, 2011 ( 09:00 PM)

I have booked ticket for my cousin (written SSC, came to bangalore for Polytechnic College Enqiry) with my PAN card as id proof.
When we entered the Bus, One of the Driver asked to show e-ticket printout and id proof.
Then he had a look and said that you booked ticket...
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N
narasing5
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRRESPONSIBLE N ARROGANT DUTY

Address:Ahmednagar, Maharashtra

RESPECTED SIR,
I a.v.narasingarao inquired for the apsrtc tickets on[protected] for the next day upto hyderabad in apsrtc bus at any time than the respected clerk responded n said a lie that there are no available tickets for the[protected] and there is no possibility of booking the tickets but in reality there many available tickets in online service. again i went to the counter by 7.45 a.m. in the[protected] and asked the respected...
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Patil Shyam
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PPO (Pension Payment Order) Missing.

Address:Medak, Andhra Pradesh

Respected Sir/Madam,
We are Not Getting Pension From last 4 years.
Earlier We Used to get Pension From Post office. But we desired to get pension From Bank.
As PPO file missing we are not getting pension.

PPO Number :6209
Pensioner Name :Patil Hari Bai. W/o Late P. Gnanoba Rao.

Please Sir Kindly Look In To This Matter. And Find Out Where PPO is.
Contact no. [protected]...
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H
hari krishna12
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issued reservation ticket for Super luxury bus service is not available

Address:Hyderabad, Andhra Pradesh

Hello Sir,

This is complaint against APSRTC (Andhra Pradesh Road Transport Corporation) service.

We have booked ticket from SR nager (Hyderabad) to Khammam (Super luxury) for service 8806 to travel on date 27/05/2011 through APSRTC online reservation counter at Ammerpet in hyderabad.

Bus Scheduled departure was at 07.45 AM.

When we arrived at SR nager bus stop at 07.35 am and waited...
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K
kumarnareshch
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating Passenger

Address:Hyderabad, Andhra Pradesh

Hi Sir,

I have boarded A/C Bus from Hitech city to Dilsukhnagar on 25th May 2011 at 8:20 PM (20:20). I have taken combination ticket and gave RS. 100/- Conductor did not give any change and wrote something on the back of the ticket. When I ask for the change she said she gave the change already and claims that it is only combination which she wrote.

Ticket No.[protected],[protected]Rs.10 of 2 Nos).
br...
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H
Harika Mamidi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of ticket money

Address:Karimnagar, Andhra Pradesh

I have booked a ticket in APSRTC online portal. The portal went down after my booking of the ticket. I contacted the bus depo for information to cancel my ticket as the online portal was not working for which i couldnt find any solution. The solution given by them was there is no solution.

After the portal was working after few days i learned to my surprise that all the previous data has been deleted.

How is...
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L
laxmimadhavi
from Delhi, Delhi
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BUS NOT STOPPING in Designated Stops

Address:Hyderabad, Andhra Pradesh

Respected Sir,

I am Madhavi(Software Engineer) facing the problem on every day while going and coming from the office. I am staying at West Mared pally, Secunderabad. My home is near to St. Anny's school. Bus stop is 26.
Every day I am waking from my home to signals near to the Sangeeth Theatre, because of drivers not stoping in the bus stop. At night time also they are not stoping and saying that there is no stop...
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V
venky3043
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT REIMBURSED MY CANCELLED TICKET FARE

Address:Hyderabad, Andhra Pradesh

i HAD CANCELLED MY TICKET ON 30TH MARCH, STILL I DIDNOT GOT REUMBERSMENT.5 TIMES GIVEN COMPLAINT TO online.[protected]@apsrtconline.in. STILL I AM WAITIN FOR THEIR REPLY.NO ONE RESPONDED BY MY 5 TIMES COMPLAINT.MY TICKET DETAILS ARE GIVEN BELOW.

Ticket Number: 19329050 Stock No.: EB 80463109
Date of Journey: 02/04/2011OB Ref. No.: OB704134
Service Code/Name: 8034/MGBS-MNCLService Category: SUPER LUXURY
From...
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S
sadistakhil
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of conductor and we paid extra rs.800 extra

Address:Andhra Pradesh

tkt no 1104449,
hebbal-hyderabad mgbs -1014(seat 6)
DOJ[protected],
hebbal-20:55.

i want to complaint about conducter..
firstly we don"t know that rtc e ticketing should have the print out..
then we entered the bus..and he asked print out..we showed the message..
he did n"t accept and we told him that we will get a print out..
he told that the bus will not wait..and...
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M
marutiengle
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

driver complaint

Address:Hyderabad, Andhra Pradesh

date:[protected]
I requesting in bus depo manger secunderabad , AP28z. 192.this No. bus,
bus stoped incide the road,near ranigunj signal route No.7z time 3.25 and drinking the water i told pls take some infront of the signal, drink water ,bus driver and condoctor shouting, why i am driver , i am driving dont tell me, i told pls take bus side and tell me, driver is telling going let you go auto, i told no going let back...
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G
GOUSIA.SHAIK
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SANTHANUTHALAPADU SEASON PASS $320 ACTUALLY $280

Address:Prakasam, Andhra Pradesh

30/04/2011
ONGOLE

TO,
A.P.S.R.T.C. DEPOT MANAGER
ONGOLE-523001
PRAKASAM DIST
ANDHRAPRADESH

Dear Sir/Madam,

Sub: ONGOLE to S.N.PADU BUS SEASON PASS FARE

I am regular passenger...
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suneel krishna
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reckless Behaviour and POOR services

Address:Prakasam, Andhra Pradesh

There are somany services which won't maintain properly...I hate to say there are two buses belongs to MRKP depot from marakapur to Bangalore ....Two of them are worst in condition and there are bedbugs in the buses...we cant expalin the torcher of those buses...If it rains all the wanter will comes in side the bus...If APSRTC is maintaining the buses llike this then no need to blame praivate transport...Their only belife is the people...
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kadimisetty satish
from Mangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

guys don't prefer to travel through apsrtc service....worst online reservation

Address:Bangalore, Karnataka

Regarding worst online reservation of APSRTC. i have booked 3 tickets from bang to tirupathi @ marathahalli on 01/04/11 for next day(02/04) morning, and i choosen pickup point as KRPURAM, bus service number is 5119. I have reached the KRPURAM by 6.30 A.M. and waited for half an hour, bus came @ 7:05 and when we are trying to get in to bus, we were shocked, because conductor sold all the tickets and he said that i didn't received any...
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S
sanjumet
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SUPER LUXURY BUS CHARGES ARE INCLUSIVE OF TV ENTERTAINMENT

Address:Kurnool, Andhra Pradesh

i really dont belive complaing in this website doesnt workout. no tv entertaintment is provideded in any superluxury bus...
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D
dileepaitam
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor cheating passenger and using unparliamentary Languages in bus

Address:Rangareddy, Andhra Pradesh

Respected Sir,
I am DIleep, Travelled in a city bus route no:83 from Kachiguda to Lakadi ka Pool in the morning around 7AM. The conductor in the bus given a ticket for 6/-. I have given 10/- but the conductor refused to give me the change. And he used Unparliamentary language in bus. This is not only the matter of money but also the matter of my Self Respect. He is very using vulgar language. Please take action on Him.
Date...
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L
lenin babu
from Tirupati, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating passenger by conductors

Address:Chittoor, Andhra Pradesh

dear sir,
am lenin babu fromn puttur, chittor dist, a.p. last week i had a travel form chennai to puttur. even thogh there stage at puttur to a bus, they didnt get the passeneger into bus without mercy. we requested a lot to the conductor but he refused me,even i a have a small 10 months kids in my hand , . so please take take action on the services after 7 pm. they r behaving very rudly to the passenger...
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vishalreddy57
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WEBSITE NOT WORKING

Address:Hyderabad, Andhra Pradesh

Hi,
My name is vishal. I am here to register a complaint against APSRTC.I tried to make an online registration for a bus through APSRTC online booking but i found that the website (http://www.apsrtc.in/APSRTCOnline/) is ridiculous.It always says that Server is busy.Whats happening.Why is there so much negligence for our government to maintain their websites.I really want some explanation for this ....
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abaniranjanbhuyan
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BAD CONDUCT BUS STAFF

Address:Anantapur, Andhra Pradesh

Dear sir,
i am with my friends and his family booked ticket from putapathy to chennai on 07-03-11 ticket no fq 76954 service no 6885. when we board to the bus that time we saw one tube light near to our seats broken and glass pices scatted all over even on the seats. we bought this to the knowledge of sbus staffs and bus stand staffs as well.but they donot bother to clean that and try aligate on us that " u broke that tube"...
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