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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 59

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A
Anand Kondru
from Hyderabad, Telangana
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Low number of buses for transport.

Address:Rangareddy, Andhra Pradesh

The APSRTC is running a very few number of buses from Pantancheru to Koti in the route of 222 and 222 A,especially in the morning timings of 7 am to 10 am.Daily I will have to wait for atleast half and hour to get in to the bus and when the bus comes it is full of passengers.I request APSRTC to take necessary actions to solve this problem and make the people more comfortable in providing better transportation facilities....
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R
rehanshariff
from Mancheral, Telangana
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NOT ISSUED HALF TICKET

Address:Rangareddy, Andhra Pradesh

We the holders of family CAT CARD issued by APSRTC, Mancherial, Adilabad, Andhra Pradesh 504 208 BOARDED at Patancheru Bus Stand by AP28 Z 4025, SERVICE NO.1931 Of HYDERABAD-BIDAR SUPER EXPRESS APSRTC BUS service and asked for 2 Full tickets for CAT Card concession and one half ticket upto Zaheerabad Depot. But, the On duty Conductor of the above mentioned service on 16th night at 9.30 PM, who is in Abrasive condition has reluctant to issue...
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D
divya_r01
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Full money not refunded

Address:Andhra Pradesh

Service number: 1085

I have had an extremely unpleasant experience with APSRTC. I had booked two tickets for me and my friend from Hyderabad to Goa from the madhapur booking counter ( near police station, kavuri hills). I had booked the tickets one month in advance and paid Rs.2116. Just 4 days before our departure date, we came to know that all the APSRTC buses had been cancelled dur to the Telangana strike. The booking counter...
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V
vamsipvk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

GARUDA SERVICE VIJAYAWADA DEPOT

Address:Andhra Pradesh

Hai Sir,
I am vamsi krishna, Yesterday i had booked for GARUDA service from vijayawada to hyderabad for 16.30 service. after a fight on officials that bus came around 17.40 at vijayawada. as the the co-passenger's discussion this bus is not at all in good codition. after doing some midor checks they sent from the gaarrage at 17.40. we started the travel.. and bus is very ugly.. less maintanance. and huge sound and fog.... very...
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G
gbetha
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refundable money of canceled service

Address:Andhra Pradesh

Team,

I have booked a ticket from Hyderabad (MGBS) to Vijayawada through APSRTC ONLINE (with login GBETHA) on the date of 29/09/2011. Journey date is[protected]. But Due to Telangana Bund this service has been canceled. While I have contacted customer care i got the information that the money will credit to my account. For that they suggested to send a mail to "online.[protected]@apsrtconline.in" 4 times I have sent mail...
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S
sivareddychalla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expels huge noxious and poisonous pollution smoke

Address:Krishna, Andhra Pradesh

Dear Sir
Subject: Complaint regarding smoke pollutant of APSRTC Bus (No: AP11-Z 4087)-reg

To your kind perusal, I inform you that we have noticed that APSRTC Bus (No: AP11-Z 4087) has been producing lot of noxious dense smoke through it's exhaust in the bandhar road at 2:00PM on 05/11/2011 in Vijayawada. Really, It has produced the smoke to the extent in which one can not able to view the road. So,...
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S
Sivaram chakradhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service cancelled, but money not refunded in to account

Address:Hyderabad, Andhra Pradesh

Respected sir,

Due to telangana bandh the below mentioned bus was cancelled, but money not yet refund.
SERVICE N.O : 2672 / LGPY - KKD(KMM)
Date of Journey:[protected]

I have sent a mail to [protected]@apsrtc.gov.in, and I have submitted a letter to station manager, mahatma gandhi bus station, hyderbad on 16.10.2011. No response.

Here i am enclosing the bus ticket

On...
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K
kpvkpvkpv
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not credited

Address:Andhra Pradesh

Ticket Number : 4728557 Date of Journey : [protected]
Service Code/Name : 5068 / (BHEL)ASK - RPR Service Category : SUPER LUXURY
From Place : AMEERPET To Place : NELLORE
Pickup Point : AMEERPET Time of Departure : 21:20
OB Ref.No : O_626938 Time of Arrival : 09:00
Payment Gateway : EBS

The bus was cancelled by APSRTC. but i have not get my money back till now...
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S
sankar2078
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5 seat ticket Ticket Cancelled because of not having ID card

Address:Chittoor, Andhra Pradesh

I have booked ticket from chittoor to bangalore. I forgot to carry ID card which i have mentioned in that ticket but i am having some other ID proof and the other people also having ID proofs which are listed in the ticket. but conductor didn't allow those proofs and he canceled the ticket.
They have clearly written in ticket that
" This e-ticket has to be carried by the passenger during the journey along with an...
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S
swetha.vj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BED BUGS IN SEATS

Address:Nellore, Andhra Pradesh

HI
This is Swetha , am a software professional I very often travel from Bangalore to Nellore and vice verse with my 5 yrs old kid in super luxury .
Every time I travel in that bus my 5 yrs kid suffer a lot with bed bugs ,
She is getting rashes and she wont sleep because bed bugs and the next day she is getting fever because of rashes. She is suffering with this kind of problem in APSRTC buses only when I travel in...
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S
srinu_cheepuri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non returning of the booking amount for 5 plots

Address:Hyderabad, Andhra Pradesh

Dear Sir,
We, the four of our cousins booked 5 plots in one of the ventures plotted by APSRTC Welfare association, Hyderabad. Booking had done in the month of Jan-Feb, 2008. About Rs. 750000/- was given for the booking of all 5 plots. At that time we have received only the receipts from APSRTC WA for the amount given to them. Later they could not process the layout properly and no banks were ready to give the loans on the property....
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P
priyam1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not stopping the bus in stage

Address:Rangareddy, Andhra Pradesh

Dear sir,


I want to inform u that, the rtc employee who is driving the bus 113 I/M( from morning 8.25, it will start from boduppal, and 11.15 from boduppal) boduppal to mehdipatnam,
driver is not stopping the bus in Uppal junction, every 113 bus will stop in that stage, but the I/M bus is not stoping the driver in stage, when i told him to stop he is creating nonsense nd behaving very rude.
br...
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B
bharathmuthyala
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper Bus Timings of 20P and 40

Address:Hyderabad, Andhra Pradesh

Hi,

This is Bharath.

I donno who prepared the schedule for 20P and 40 numbered route buses in hyderabad,schedule is really really very bad.

6 buses will come at a times and suddenly 20p/40 buses will not come for atleast 45 min and more.

Many times I waited for 20p near birla temple for about 1hr.During 9.15 to 10.15 there are no buses. also from 8.15 to 8.50 PM also.. at a time...
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S
sagarmanas
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not Refunded after ticket cancellation

Address:Anantapur, Andhra Pradesh

Hi,
I booked a ticket Online from Anantapur to Bengaluru for 15th Aug 2011. Then i cancelled it on 10th August 2011. It showed i will get 216/- refund within 5 working days, but its not yet credited to my account. please look into this issue and make sure that i get the refund.

Thank you
Siva Sagar Jagga...
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Bhanumathi anthony raj
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT AGAINST A MALE CONDUCTOR

Address:Hyderabad, Andhra Pradesh

Dear Sir,

I wish to complaint against a male conductor Bus. No.8485,Rout No.8A Metro express from Ranigunj depot.Secunderabad.

The said male conductors whose doing in the second shift on the above said rout, yesterday when I got in to his bus from Boards club stage I saw the two gents are sitting in the ladies seat. they look like illiterate people, I requested them to give seat for me as this seat is belongs...
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M
MPKUMAR
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BUS PASS SECTION

Address:Hyderabad, Andhra Pradesh

APRTC IS THE WORST MAINTAINED GOVERMENT ORGANISATION IN AP.THE BUS RENEWAL OR ISSUE OF NEW PASSES TO STUDENTS OR WORKING PEOPLE IS A COMPLCATED.THE RATHI FILE BUS PASS SECTION IS WORST WITH NO PROPER INSTRUCTIONS OR GUIDE TO NEW AND ELDERLY....IT IS A HAVOC THERE WITH NO BOARDS OR GUIDANCE.ONLY GOD AND RTC KNOW WAHT THEY ARE DOING....
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SandilyaMutyam
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket Refund

Address:Hyderabad, Andhra Pradesh

I have booked APSTRC Garuda Bus ticket on June 17th 2011 from Tirupathi to Bengalure..the bus was to start @ 4:00 PM. after waiting for over an hour , to my shokcing I was said that service for the bus was stopped from past 3 days..and I was able to find out only when i met the manager.
I borded KASRTC bus and went to Bengalure..one part of the story
Now second part starts with refund of the ticket..I was scharged 748 rs for...
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sudhirbabu149
from Akkarampalle, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-ticket was on mobile was not accepted

Address:Anantapur, Andhra Pradesh

I boarded a bus from Chennai to Anantapur without a ticket print, instead I had that in my mobile, which I reserved for much earlier. To my surprise, the conductor was not even keen to look at the ticket message in my mobile.
He was just reiterating that I need a printout of the ticket. I tried to explain him that what ever information the ticket carries was in my message.
I pity that in a technologically advancing country like...
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naveenkumarks
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BUS Service Allagadda to bangalore

Address:Kurnool, Andhra Pradesh

HI Sir,

This is regarding Bangalore to allagadaa and allagadaa to Bangalore bus service.
Yesterday i came from allagadaa to Bangalore.
Bus details:6557 NDL-BNG.
Ticket Number:2424405
Date of journey:[protected]

The problem was bus should arrive at allagadda depot at 9:00pm ,but yesterday it was late by 25 min.
reason for delay is in between from nandyal to allagadda they were...
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Msr Murthy
from Eluru, Andhra Pradesh
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lost jewelry

Address:Andhra Pradesh

We travelled in APSRTC service No. 5268 on 29 June from Vinjamur to Hyderabad with a reservation seats 1&2 vide reserved ticket No. 2478046/HV62342. While getting down at our point i.e; 'Mytrivan' stop my observed that she lost her gold ear stud (one number) which values approx. Rs. 5000/-. in the bus itself.As she observed just about getting down there was no much time to make detailed search. In a hurry and confussion we...
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