Apollo Pharmacy Complaints & Reviews

I first time ordered medicines on apollo pharmacy website but very much disappointed to see the callous attitutde of the company. Order delayed and after multiple requests to cancel the order nothing happened....

Membership points not credited for the items brought on[protected], called the shop twice but no result till date...

They are not delivering the medicine, gokshuradhi churn was bought on 3rd may 2022, but they have not delivered till date, i tried calling on the customer care no [protected], but no one picked, very bad service. will suggest no should buy from them

chandra
[protected]...

I did order two medicines, i did online payment through upi and when that order came to me, delivery agent told me to do cod and also he showed it was written cod there on website of delhivery but in transactions of apolllo app its showing that bill of online payment then i asked them for refund and so many days passed but no reply nothing at all they are just doing mess. Money was 1549, and i need it in my account of same number through...

Respected Sir/Madam,

Good Morning, I would like to share my bad experience with your Apollo Pharmacy of Chrompet branch located in Chennai. They are not behaving respectful with the customer. I paid the medicine bill 7:28 PM on[protected] but I am waited nearly 20 minutes without any response from that particular person. The employee contact number given here [protected]. Still I didn't get my bill copy. Really I am disappointed...

Hello
I have ordered the medicines on 28 April 2022 whose order number is[protected] and[protected] respectively . In the app it is showing that on 29 April both the order no. Had been shipped . Kindly please deliver the medicines as soon as possible. It's urgently needed . If possible then make sure deliver today only ....

Respected Sir/Madam,

Good Evening, I would like to share my bad experience with your Apollo Pharmacy of Chrompet brach located in chennai. They are treated the customer with respect. I paid the medicine bill 7:28 PM on[protected] but I am waited nearly 20 minutes without any response from that particular person. The employee contact number given here [protected]. Still I didn't get my bill. Really I am disappointed with your...

My father is a cardiac patient. We went to the nearby Apollo pharmacy store for medicines prescribed by the doctor. In that prescription, doctor suggested sleeping tablets 30 for 30 days. But employees at that store told us they have only one sheet and asked us to take the other sheet after 2 days. But when we went after 2 days they are saying they can't give the tablets alone. Asked us to again purchase the entire course medicine for them...

I ordered on their portal i.e. https://www.apollopharmacy.in on date 24th April 2022.The expected date of delivery was 27th April 2022 but the order is still not received I have raised multiple enquiries on their system but they are not giving any information. my order I'd is[protected]...

My order id[protected]
Missing item name
KETO 100GM SOAP
Quantity ordered - 02
Quantity received -01...

I have order one medicine on 31.3.2022 but unfortunately the order was cancelled and i have done my payment through Paytm, but its almost 1 month i have not received my refund....

Not giving Bill for my 💊💊💊💊 when I asked him he said I have to make Rs 200 He is forcing me to make it 200 then only he will give me Bill and he said I can complain on him any where regarding this the way he is talking is not correct✅...

Hi I have called your customer care service twice and tried to get my number out of your SMS list for promotional messages.

But as usual it has fallen to deaf ears. I will never ever purchase anything from Apollo in my entire life!

You guys are absolutely pathetic and despite the consumer’s requests, you do not care.

From here on, I will be reporting this to the cyber crime cell for harassment.br...

Hello

Today one delivery guy came to deliver order to my friend . Delivery guy mobile no[protected]. First he asked for extra money for the order amount, when she declined to pay extra he acted angrily and then he agreed to get the amount . Then after receiving the phone pe amount, he tried to ran away. Then she called for help from locals and then he gave the order to her and ran.

Even no one from apollo customer...

My mobile old number [protected] my now phone number [protected] my name mahaboob AHMED...

I had ordered medicines from Apollo Pharmacy on 3 rd of April with order number[protected]. And payment reference number[protected]. I have not received my order yet inspite of repeated mails, phone calls and complaints. Nor they are picking up the phone...

Please see the below email. How you can understand on how your customer care provides services to customer.

Hi,

Wish to state that I have mistakenly make payment to Apollo Pharmacy, Alapakkam by mistake. Screenshot enclosed below.

This payment is made with the UPID done with the previous transaction and not with the machine scan.

When I approached the shop, they say they are unaware...

This is regarding the issue with delivery for order #[protected]. Below are details:

order placed: April 10th, 2021
Expected Delivery: April 13th, 2021

We are still awaiting a response from your team. While taking circle membership, a 2 hr delivery was promised. We paid charges to get on time delivery and are still facing so many issues to get the delivery done.

Such irresponsible behaviour...

Apollo logistics is absolutely worst. Medicines are the most important items to be prioritized and get delivered on time, any delay will have a life impact. I ordered a medicine for my wife on 18th March and they promised to deliver on 21st March then they changed the date to 25th march and today is 18th April still I did not get my order. Their customer service is worst they always give you scripted response, they took my money also and...

I have ordered AP ORTHOPAEDIC HEAT PAD but to my surpise it was damaged piece delivered to me and when i informed the store they told that they are helpless and cannt replace my product and then i called customer care executive and he suggested for half an hour and it will be resolved and replace the product but even after 24 hours noting has happened. Now customer care is not picking up the pone or even cutting the phone after hearing the...