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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Nov 6, 2025
Complaints 2012
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1205
Unresolved
807
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Apollo Pharmacy reviews & complaints page 18

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Y
Yamini Sachu
from Chennai, Tamil Nadu
May 27, 2022
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Website: www.apollopharmacy.in/?variant=2&utm_source=bing&utm_medium=cpc&utm_campaign=AP_Branding_Pharmacy_Chennai&msclkid=6d637c1311a31d65cceb1e83b3806097&utm_source=bing&utm_medium=cpc&utm_campaign=A

Date : 21/5/2022

Issue Description:

REQUEST FOR REFUND

I have ordered 3 quantity of SIMILAC ISOMIL and 1 quantity of CERELAC.
I received only 1 quantity of SIMILAC ISOMIL and 1 quantity of CERELAC.
The delivery boy told me that the remaining product will come in next parcel.
So I waited of 2 days and then i check my APP found that my order was closed ( delivered Fully)
Hence contacted APOLLO support team, they responded that either we will refund the amount or deliver the products.

But i waited for 4 days and reminded them everyday, no response from their side.

Apollo Ticket id - 734056
+3 photos
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    P
    Pabitrakumarghosh
    May 26, 2022
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    I Pabitra kumar ghosh, s/o Mrs Bela ghosh, register mobile number - [protected], visited your ghola bazar store on 26/05/2022, to buy a medicine, my mother and my wife is a sugar patient.i used to buy medicines for them from your store.today i want to buy a gluco meter also.there is two glucometer showing in your store showcase.i just want to know the price of the glucometer, that's why I want to know the price of the glucometer, then your staff Mr, Rakesh mondal, DON'T want to say the price of glucometer, he just replied that, when i come to buy the glucometer then he will tell me price of the glucometer.i never expect this kind of behaviour from your staff.its a great disrespectful behaviour for me
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      S
      Sindhuyellep
      May 26, 2022
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      Order 257309661 refund not received even after 15 days

      Hi,

      I haven't received my refund yet.

      I have been raising queries and no proper response is being given.

      ORDER #[protected]
      Cancelled

      I have raised enquiry in Apollo 24|7 portal three times and also mailed Apollo for 6-7 times.

      Each time a auto generated mail comes and aftr two days, a mail comes that my refund will reach my account in 10 days.

      Then...
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      C
      cskiam
      from Chennai, Tamil Nadu
      May 26, 2022
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      Appollo pharmacy Anna nagar Chennai, I was a sales person over there and I resigned due to unforeseen circumstances now the department head is not returning my 10th certificate.
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        K
        Kamesh Chandra
        May 23, 2022
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        I ordered mild shampoo 10 days ago through your website (amount already paid). Still, now they didn't deliver. Also, I have raised the complaint on the website multiple times. But, still no response.

        ORDER #[protected]
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          P
          Palak Lohia
          May 21, 2022
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          I ordered medicines on the app that claims to deliver medicine in 2 hours. Firstly, I recieved medicines in 24 hours. Secondly, I recieved partial order.

          Thirdly, I have been following up with them sonce last 3 days for refund/delivery of remaining order.

          This is really terrible. Their customer care forum keeps asking me for the same info again and again and it is so tiring.
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            A
            akhilesh16
            May 20, 2022
            Resolved
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            Resolved

            I haven't received the online order, its been more to an a month now

            So I have ordered some medicines through apollo online medicines,
            Order no:[protected]
            It was a prepaid order
            I have ordered it on April 17th and it was supposed to be delivered to me by April 26th. No agreement has been made to deliver the product and when I complained about this through email to them, they said they’ll look into the matter, but I haven’t received the products til today...
            +4 photos
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            V
            Visuvasadhas Joseph
            May 19, 2022
            Resolved
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            Resolved

            Address: Varukkavilai, Chemparuthivilai & P.O 629166, Kanyakumari District, Tamilnadu.

            I ordered 2 chocolate flavoured Apollo diabetic protein powders online for INR 1200.000 and they delivered normal one on 9th March 2022 (which tastes odd and no one likes to consume) immediately I raised "NEED HELP" in Apollo online and both Apollo diabetic protein powders were returned to the delivery agent on[protected] and till date no other response from Apollo 24/7.

            Kindly help me to get the right one or arrange for refund.

            Thank you.

            Boby Dyana Visuvasadhas.
            +3 photos
            May 31, 2022
            Complaint marked as Resolved 
            I received cash back for wrong items.
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              R
              Ravikumar5345
              from CHENNAI, Tamil Nadu
              May 14, 2022
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              Address: 8 ELLAYA STREET TONDIARPET, CHENNAi

              My purchase points are not getting updated in my account. Please do the needful.
              Thanks
              Ravikumar
              [protected]
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                D
                Deepak Gera.
                from Faridabad, Haryana
                May 13, 2022
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                Fraud

                Address: Confidential

                PLZ DO NOT BUY MEDICINES FROM APOLLO 24x7
                I would like to share my personal experience with this app.3 days before I ordered my wife medicines costing rs of 4500+as thought of Big brand but they cheated me.You can see the attachment my prescribed medicine COQ-300(MRP-1815 each strip)2 strips and accordingly I paid the amount but they dispatched simple COQ(MRP-394.34)which was absolutely wrong…hope you can understand taking wrong...
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                A
                Avyaan j
                May 11, 2022
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                Apollo pharmacy complaint

                I ordered medicines for my father through apollo 24/7 app on 2nd may 2022, before placing the order it show the delivery time is one day but after placing order it show medicine will deliver on 8 may still now I haven’t received medicine, even I called to customer care there is no response and tried in all the ways i wrote emails as I need medicine urgently for my father, he CKD and heart disease patient but no use.
                below I’m attaching...
                +2 photos
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                S
                Sirin Farhana
                May 11, 2022
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                Late Delivery

                I ordered the medicines on May 4th but still didn't receive my medicine.It has been worsening my health...
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                S
                saurabhsahuu
                May 10, 2022
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                Unsubscribe from sms services and delete my account having mobile number 7524963044

                Unsubscribe from sms services and delete my account having mobile number [protected]...
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                D
                dsawant96
                from Bengaluru, Karnataka
                May 9, 2022
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                Website: www.apollo247.com

                I had put the medicine order, which was supposed to deliver on 9th May 2022. Still the order is not shipped.
                Now, the status is showing as "Delayed due to heavy no of orders"

                If you people are not capable enough to deliver the order, why do you take the orders.

                Order no:[protected]
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  S
                  SachinMe22
                  May 9, 2022
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                  Want Promotional SMS stopped immediately

                  Apollo is sending me promotional messages which I never subscribed for. !!! And I tried to opt-out of those by sending APOLLO UNSUB sms to their given no. but the sms are still being sent to me by them.
                  My no. : [protected]...
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                  B
                  Bharat Bhushan Jindal
                  May 9, 2022
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                  I first time ordered medicines on apollo pharmacy website but very much disappointed to see the callous attitutde of the company. Order delayed and after multiple requests to cancel the order nothing happened.
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    P
                    prasenjit barua
                    from Kolkata, West Bengal
                    May 8, 2022
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                    Address: Padmapukur, Baruipur, West Bengal 700145

                    Membership points not credited for the items brought on[protected], called the shop twice but no result till date
                    +1 photos
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                      C
                      chandrabhal1
                      May 6, 2022
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                      They are not delivering the medicine, gokshuradhi churn was bought on 3rd may 2022, but they have not delivered till date, i tried calling on the customer care no [protected], but no one picked, very bad service. will suggest no should buy from them

                      chandra
                      [protected]
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        M
                        M.G YOU#TUBE
                        May 3, 2022
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                        Refund of my money, I canceled my order

                        Address: Jaipur, Rajasthan

                        I did order two medicines, i did online payment through upi and when that order came to me, delivery agent told me to do cod and also he showed it was written cod there on website of delhivery but in transactions of apolllo app its showing that bill of online payment then i asked them for refund and so many days passed but no reply nothing at all they are just doing mess. Money was 1549, and i need it in my account of same number through...
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                        Murugan Maheswaran
                        from Tenkasi, Tamil Nadu
                        May 2, 2022
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                        Address: No.16, Shankar Nagar Main Road, Near By Bhavani Amman Kovil, Hilton School Back Side, Chrompet - 600044.

                        Respected Sir/Madam,

                        Good Morning, I would like to share my bad experience with your Apollo Pharmacy of Chrompet branch located in Chennai. They are not behaving respectful with the customer. I paid the medicine bill 7:28 PM on[protected] but I am waited nearly 20 minutes without any response from that particular person. The employee contact number given here [protected]. Still I didn't get my bill copy. Really I am disappointed with your service also I am frustrated with that person. I want the response in person within 24 hours.
                        Apollo Pharmacy customer support has been notified about the posted complaint.
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