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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Dec 29, 2025
Complaints 2015
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1206
Unresolved
809
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Apollo Pharmacy reviews & complaints page 18

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S
Skb34115
May 31, 2022
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When i made payment thro' debit card, at the time of putting PIN, PIN nos are displaying in payment m/c, I asked the staff Mr Arup Chakraborty- API 27535 (Chinsurah- station rd)" Any mistake happend in m/c? It is a question o safety for customer. I am not satisfy with his irritated ans. Happend on[protected] at 20-32 Hrs, Bill no 5075.

Thanks
Swapan Banerjee
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    A
    arvy_1
    from Delhi, Delhi
    May 30, 2022
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    I was disturbed by a call during my working hours to intimate about offers on diapers.
    Doesnt it look IDIOTIC?
    Do you expect us to leave our work and come running to your store to buy diapers?? What stops you from sending a sms ?
    Please respect others privacy. Have some basic decency and common sense.
    For you it is business, for us its outright nonsense disturbing the continuity in our work.
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      S
      SHIVA RAMA DHANUSH
      May 29, 2022
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      Address: Jadcherla lic office beside

      When I am at Apollo pharmacy they are not considering payment which was paid by using Apollo card... If I ask any reason for that issue they simply saying that their is an issue with OTP receiving, but their is an person who received OTP in an line...
      It's all begin with a person in the pramacy every time he treats very uncomfortable way with the customer ...
      Please look over it...
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        Y
        Yamini Sachu
        from Chennai, Tamil Nadu
        May 27, 2022
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        Website: www.apollopharmacy.in/?variant=2&utm_source=bing&utm_medium=cpc&utm_campaign=AP_Branding_Pharmacy_Chennai&msclkid=6d637c1311a31d65cceb1e83b3806097&utm_source=bing&utm_medium=cpc&utm_campaign=A

        Date : 21/5/2022

        Issue Description:

        REQUEST FOR REFUND

        I have ordered 3 quantity of SIMILAC ISOMIL and 1 quantity of CERELAC.
        I received only 1 quantity of SIMILAC ISOMIL and 1 quantity of CERELAC.
        The delivery boy told me that the remaining product will come in next parcel.
        So I waited of 2 days and then i check my APP found that my order was closed ( delivered Fully)
        Hence contacted APOLLO support team, they responded that either we will refund the amount or deliver the products.

        But i waited for 4 days and reminded them everyday, no response from their side.

        Apollo Ticket id - 734056
        +3 photos
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          P
          Pabitrakumarghosh
          May 26, 2022
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          I Pabitra kumar ghosh, s/o Mrs Bela ghosh, register mobile number - [protected], visited your ghola bazar store on 26/05/2022, to buy a medicine, my mother and my wife is a sugar patient.i used to buy medicines for them from your store.today i want to buy a gluco meter also.there is two glucometer showing in your store showcase.i just want to know the price of the glucometer, that's why I want to know the price of the glucometer, then your staff Mr, Rakesh mondal, DON'T want to say the price of glucometer, he just replied that, when i come to buy the glucometer then he will tell me price of the glucometer.i never expect this kind of behaviour from your staff.its a great disrespectful behaviour for me
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            S
            Sindhuyellep
            May 26, 2022
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            Order 257309661 refund not received even after 15 days

            Hi,

            I haven't received my refund yet.

            I have been raising queries and no proper response is being given.

            ORDER #[protected]
            Cancelled

            I have raised enquiry in Apollo 24|7 portal three times and also mailed Apollo for 6-7 times.

            Each time a auto generated mail comes and aftr two days, a mail comes that my refund will reach my account in 10 days.

            Then...
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            C
            cskiam
            from Chennai, Tamil Nadu
            May 26, 2022
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            Appollo pharmacy Anna nagar Chennai, I was a sales person over there and I resigned due to unforeseen circumstances now the department head is not returning my 10th certificate.
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              K
              Kamesh Chandra
              May 23, 2022
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              I ordered mild shampoo 10 days ago through your website (amount already paid). Still, now they didn't deliver. Also, I have raised the complaint on the website multiple times. But, still no response.

              ORDER #[protected]
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                P
                Palak Lohia
                May 21, 2022
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                I ordered medicines on the app that claims to deliver medicine in 2 hours. Firstly, I recieved medicines in 24 hours. Secondly, I recieved partial order.

                Thirdly, I have been following up with them sonce last 3 days for refund/delivery of remaining order.

                This is really terrible. Their customer care forum keeps asking me for the same info again and again and it is so tiring.
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  A
                  akhilesh16
                  May 20, 2022
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                  I haven't received the online order, its been more to an a month now

                  So I have ordered some medicines through apollo online medicines,
                  Order no:[protected]
                  It was a prepaid order
                  I have ordered it on April 17th and it was supposed to be delivered to me by April 26th. No agreement has been made to deliver the product and when I complained about this through email to them, they said they’ll look into the matter, but I haven’t received the products til today...
                  +4 photos
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                  V
                  Visuvasadhas Joseph
                  May 19, 2022
                  Resolved
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                  Address: Varukkavilai, Chemparuthivilai & P.O 629166, Kanyakumari District, Tamilnadu.

                  I ordered 2 chocolate flavoured Apollo diabetic protein powders online for INR 1200.000 and they delivered normal one on 9th March 2022 (which tastes odd and no one likes to consume) immediately I raised "NEED HELP" in Apollo online and both Apollo diabetic protein powders were returned to the delivery agent on[protected] and till date no other response from Apollo 24/7.

                  Kindly help me to get the right one or arrange for refund.

                  Thank you.

                  Boby Dyana Visuvasadhas.
                  +3 photos
                  May 31, 2022
                  Complaint marked as Resolved 
                  I received cash back for wrong items.
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    R
                    Ravikumar5345
                    from CHENNAI, Tamil Nadu
                    May 14, 2022
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                    Address: 8 ELLAYA STREET TONDIARPET, CHENNAi

                    My purchase points are not getting updated in my account. Please do the needful.
                    Thanks
                    Ravikumar
                    [protected]
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                      D
                      Deepak Gera.
                      from Faridabad, Haryana
                      May 13, 2022
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                      Fraud

                      Address: Confidential

                      PLZ DO NOT BUY MEDICINES FROM APOLLO 24x7
                      I would like to share my personal experience with this app.3 days before I ordered my wife medicines costing rs of 4500+as thought of Big brand but they cheated me.You can see the attachment my prescribed medicine COQ-300(MRP-1815 each strip)2 strips and accordingly I paid the amount but they dispatched simple COQ(MRP-394.34)which was absolutely wrong…hope you can understand taking wrong...
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                      A
                      Avyaan j
                      May 11, 2022
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                      Apollo pharmacy complaint

                      I ordered medicines for my father through apollo 24/7 app on 2nd may 2022, before placing the order it show the delivery time is one day but after placing order it show medicine will deliver on 8 may still now I haven’t received medicine, even I called to customer care there is no response and tried in all the ways i wrote emails as I need medicine urgently for my father, he CKD and heart disease patient but no use.
                      below I’m attaching...
                      +2 photos
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                      S
                      Sirin Farhana
                      May 11, 2022
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                      Late Delivery

                      I ordered the medicines on May 4th but still didn't receive my medicine.It has been worsening my health...
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                      S
                      saurabhsahuu
                      May 10, 2022
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                      Unsubscribe from sms services and delete my account having mobile number 7524963044

                      Unsubscribe from sms services and delete my account having mobile number [protected]...
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                      D
                      dsawant96
                      from Bengaluru, Karnataka
                      May 9, 2022
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                      Website: www.apollo247.com

                      I had put the medicine order, which was supposed to deliver on 9th May 2022. Still the order is not shipped.
                      Now, the status is showing as "Delayed due to heavy no of orders"

                      If you people are not capable enough to deliver the order, why do you take the orders.

                      Order no:[protected]
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        S
                        SachinMe22
                        May 9, 2022
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                        Want Promotional SMS stopped immediately

                        Apollo is sending me promotional messages which I never subscribed for. !!! And I tried to opt-out of those by sending APOLLO UNSUB sms to their given no. but the sms are still being sent to me by them.
                        My no. : [protected]...
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                        B
                        Bharat Bhushan Jindal
                        May 9, 2022
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                        I first time ordered medicines on apollo pharmacy website but very much disappointed to see the callous attitutde of the company. Order delayed and after multiple requests to cancel the order nothing happened.
                        Apollo Pharmacy customer support has been notified about the posted complaint.
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                          P
                          prasenjit barua
                          from Kolkata, West Bengal
                          May 8, 2022
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                          Address: Padmapukur, Baruipur, West Bengal 700145

                          Membership points not credited for the items brought on[protected], called the shop twice but no result till date
                          +1 photos
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