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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Nov 6, 2025
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Apollo Pharmacy reviews & complaints page 20

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N
Navadeep Reddy
from Hyderabad, Telangana
Apr 4, 2022
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Address: Nandi hills Meerpet hyderab

We have ordered online medicine from Appollo pharmacy on[protected] with order number[protected]. Amount also paid online... Contacted customer care 3 times but no resolution yet kindly resolve my issue.
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    A
    Anshuma57777565
    Apr 1, 2022
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    Wrong item delivered yet no response

    I had ordered toothbrushes and complan yet I received a different package with prescription medicines of another guy but apollo 247 is refusing to listen to me and is constantly replying me with the message that a zonal chief will talk to me but there is no call....
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    B
    BALENDU
    from Bengaluru, Karnataka
    Mar 30, 2022
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    Service at the counter

    Address: 5, Park View Complex, High Tension Road, Subhanpura, Vadodara · 0265 3260003

    I regularly purchase medicines worth rupees 2000 to 4500 every month on Fist of the month or last day of the month.
    I opt for personal delivery to ensure proper medicines delivered & credit card payment.
    In order to save time of the both the parties, myself & your staff, I give them a list on previous day.
    I gave the list yesterday morning but today morning when I went to collect my medicines, the medicines were not...
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    KS S Sundeep
    from Bengaluru, Karnataka
    Mar 29, 2022
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    Partial order /Items Missing in delivery

    Sir/madam, I have placed for medicines worth Rs .1996 approximately, but I received a quarter of my order.Received only two variants of medicine in desired quantity and the remaining order is missing.There is no intimation from the side of Apollo Pharmacy and am shocked when opened the package and the app shows items delivered.
    Order #[protected]
    Dated: 25/03/2022...
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    P
    psakhare
    Mar 27, 2022
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    Apollo Healthco Limited -----Health check up

    Address: Apollo Healthco Limited #19, Bishop Gardens, Raja Annamalaipuram, Chennai,Tamil Nadu- 600028 Customer Support : +91 40 48218743 (Only Whatsapp)
    Website: www.apollo247.com

    We booked most expensive health check-up plan for my mother.
    Apollo hospital suggested Senior Citizen Advance - Women plan costs (5000) But not included x-ray and ecg
    Executive came before appointment time was in super hurry for next appointment, just collected samples, took 4 bottles of blood.
    End of day informed us one test is missing and need more blood
    I was expecting full body check-up by female exe, very...
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    A
    Ashok Kumar Ramaiah
    from Bengaluru, Karnataka
    Mar 24, 2022
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    Fake Promise and not resolving the issue

    Address: Apollo Hospitals Enterprise Limited #19, Bishop Gardens, Raja Annamalaipuram, Chennai,Tamil Nadu- 600028
    Website: www.apollopharmacy.in

    I have booked an order for "Himalaya Hiora-K Toothpaste" and "Colgate Slim Soft Charcoal Toothbrush" from Appollo 24/7 app like how i used to book a medicine for my father on March 6th 2022. It was an online transaction of 250Rs and the order was confirmed by the team. Once confirmed they haven't delivered the products although it's more than 18 days for now but the order is marked delivered by the delivery executive.

    The delivery...
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    S
    Shashi_kumar1999
    from Hyderabad, Telangana
    Mar 22, 2022
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    Store is closed even it says service at 24/7

    Address: Mallikarjuna nagar

    I need to take medicines for my dad.it is such an emergency that i have travelled more than 10kms after finding out that this store opens 24/7.But its closed. Bad advertisement of brand.If you want to build trust do what you say.Such a shame....
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    V
    Varagani
    Mar 22, 2022
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    Store is closed

    Address: Chinthalakunta check Post opposite Indian oil petrol pump ,lb Nagar Hyderabad

    Iam tharun from hyd I have seen in the website appollo pharmacy is providing 24/7 service.i have visited the chinthalakunta pharmacy with the help of Google maps near by me . the store has been closed.i have visited with a emergency but it is not fare.this is the shameful situation to the pharmacy. this is wrong information that you provide in the website because it is all about life of people so please don't cheat the people .so pls take...
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    F
    Fullertonvj
    Mar 21, 2022
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    Never send medicine on time

    Address: B-343, New seemapuri

    I buy medicine every month but they never send...
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    H
    harsh804
    from Anand, Gujarat
    Mar 19, 2022
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    Address: No. E-18/B-1 LPG House, Mohan Co-Operative Extension, Mathura Road, New Delhi-110044

    Hello I had ordered medicine for my Grandfather on 14 March 2022 from Apollo pharmacy 24/7 App. Expected date was 18 March, it's 19 March but the medicine is not been dispatched yet. Is the service of Apollo pharmacy to the patient for delivering medicine.

    They are not bothering of delivering the medicine in time to the patient. I want apologies Letter from Apollo pharmacy for now delivering the medicine. As it has been more than 5 days from order and they can't able to deliver the medicine. How they call huge phramery company?

    I want my orde by 21 March last to last

    Order[protected]
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      A
      arijitmadikeri
      from Madikeri, Karnataka
      Mar 18, 2022
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      Address: Madikeri

      Refund not received its been 15 days now of Rs 1844/-

      Arijit Saha
      [protected]
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      Apollo Pharmacy customer support has been notified about the posted complaint.
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        S
        ShivakumarVojjala
        from Giddalur, Andhra Pradesh
        Mar 17, 2022
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        Product is not delivered yet

        Product to be delivered by 12th march 2022 but not delivered yet and the same answer given always that they will take it as high priority and get it delivered ASAP. Nothing is happening and this is for emergency needs like tablets...
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        V
        V4nod
        from Thrissur, Kerala
        Mar 17, 2022
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        Address: Koothatukulam

        I am a heart patient and i order some medicine through the Apollo pharmacy app #[protected] it was my order number. And i paid it through online. Today was my delivery date . But the delivery guys told me that my area is not delivereble, i request them i will pickup myself because i urgently want that medicines. But they was refused my request. Delivery was through delhivery. Bad service i have ever seen.
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          N
          Nithyanantham D
          from Chennai, Tamil Nadu
          Mar 15, 2022
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          Address: Thiruverkadu 1 branch

          Good evening,
          Sir/mam this is Nithyanandam D staff on apollo pharmacy APL39955 thiruverkadu 1 branch There was a ploblem for me with incharge on October month
          Incharge threw me out from the working place for not going other store purchase (Thiruverkaadu-1) and said me not to enter the shop again for work .
          I submitted a compliment letter to executive but there was no response after receiving my letter.
          For next three consecutive months I was not able to work due to my brother medical issue
          And then I contacted executive but he didn't respond me correctly
          I'm pleased him for work but he is forcing me pay expiry cash Rs.8000, but it was already taken although he is asking me to pay the amount first
          He is having my 10th certificate and not returning back to me, he is just forcing me to pay first and not ready to listen to me about my issue with the incharge, executive is just supporting to him(incharge) and not even ready to listen to me, not responding to my call, not interested to meet me and so.
          Please help me getting this issue rectified and give back my certificate.
          Thank you
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Good evening,
          Sir/mam still now am not getting any response from my executive mr. Shathivel please take my compliant seriously because i need my mark sheet next month for government exam
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            S
            Sj646
            Mar 11, 2022
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            I bought a medicine from Apollo Pharmacy store. The doctor prescribed me 7 days of medicines but Apollo store persons were adamant that they will give me 10 days of medicines only. Because, they can't cut the strip. Is there any policy regarding this, if yes then can you please share the policy document.
            Thanks
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              A
              Archit Deedwania
              from AJMER, Rajasthan
              Mar 8, 2022
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              Charging more amount than MRP and not refunding

              I ordered medicine from Apollo 24×7 . But they charged the more amount than MRP. after raising complain through apollo helpdesk .but no one has responded to compalin and not refunding amount. Apollo cheats the customers....
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              M
              M Saranya
              from Chennai, Tamil Nadu
              Mar 7, 2022
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              Redemption of Gift voucher

              Address: New No 56, Gopathi Narayanaswami Chetty Rd, T. Nagar, Chennai, Tamil Nadu 600017

              I have 2 Gift vouchers from apollo pharmacy.I tried to redeem this in PondyBazzar, Thanikachalam and G.N Chetty Apollo Pharmacy branches in chennai .But non of them are accepting to redeem this gift voucher for the medicine order.They are asking to go to the main branch (Apollo pharmacy at Greams road ) for using this voucher. Do you expect me to spend Rs.500 towards transportation for redeeming a Giftvoucher worth of Rs.500.

              I...
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              H
              hasratali1986
              from New Delhi, Delhi
              Mar 2, 2022
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              Product not delivered and company marked it as delivered

              Regarding order #[protected]

              I raised a request to deliver a product on 28th Feb, your executive marked this order as delivered but product not delivered at my location, When I spoke to delivery guy, he confirmed me that product can not be delivered and will be returned to medical store.
              I raised a complaint regarding refund of my amount where in your executive assured me that she is cancelling this order and within 24...
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              N
              Naktala
              from KOLKATA, West Bengal
              Mar 2, 2022
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              Told me to wait at the door..at the same time allowed 2 customer to enter..on raising objection on that the employee misbehaved with me and didn't allow me to enter in the store. This happened at about 11.45 am at main block ground floor. Apollo hospital, greams road, Chennai.
              Mobile-[protected], [protected].
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                R
                ryder_kishan
                from Chennai, Tamil Nadu
                Feb 28, 2022
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                Too many marketing sms from TX-APLOTF

                I get too many sms from apollo even after submitting a complaint. (#415089). Look into the issue and make sure to delete and unsubscribe my account. DELETE MY ACCOUNT AND HEALTH CREDITS. Who needs your health credits you mindless fools...
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