Apollo Pharmacy Complaints & Reviews

All the Apollo pharmacy outlets are refusing to supply the doctos prescribed quantity of medicines.They are forcing gullible patients to buy whole strips/ bottles even though doctors' prescriptions are for lesser quantity. This is atrocious and against business ethics.It is also dangerous as poor patients may consume excess medicine against doctors prescription.The staff are also rude and bluntly challenge patients to complain anywherebr...

Hello, this is Abhijit Pramanik, my registered phone number is [protected]. I went to an apollo pharmacy Retailer Store ( Nager Bazar, Kolkata ) today, I have to buy a medicine name- Paxonil Plus 12.5 gm. As because this is RX Medicine I cannot buy it from online mode, They give the option for payment i.e., card, phone pay, and Paytm wallet code. As I didn't have phone pay at that time so I choose to generate code from Paytm and when I generate...

We have placed the order 4 days back from the mobile number [protected] for an order worth 11k but we have not received the order yet.

The most shameful part was with the delivery agents as they donot pick up the call or if they pick ul they say my shift is completed pls check with other.

We are deeply facing issues just by trusting apollo app so kindly resolve this and request you to expidite the deliverybr...

My mob no [protected]. I am a circle member no 7661. I purchased medicines from apollo pharmacy SHOP NO -1 SECTOR -C BLOCK 1 VASANT KUNJ NEW DELHI mob no [protected] on 15 June 2022. I told the billing person to be careful about writing the details as the bill would be submitted for reimbursement and gave him prescription containing name and other details .Inspite of all this he typed the name wrong and the bill had to be cancelled and a fresh...

Ordered Zomelis 50 mg (10 Strips) on Jun 17, 2022. But received Zomelis Met 50 mg (10 Strips) instead. I contacted customer care the same day and a ticket was opened 821675. Two days later, I was told by the helpdesk, the store would replace the items by June 22, 2022 and the ticket was closed as resolved. But the replacement did not happen. I contacted the helpdesk again. They reopened the ticket. This time I was told the store would replace...

It's regarding my order number[protected] which I placed on 2nd July since the delivery time was promised by 10:30am on 3rd july. Those are urgent medicines for my mom..It's almost 10pm and I have no communication from the company.

I called them, raised a complaint through the app, emailed them, but all it's mentioned on the app that the order is delayed with whatsoever no ETA mentioned.. and my payment is done..i...

I am totally satisfied with the product, no complain about it.
My order number is #[protected] delivered on 3rd July.
His Name is Vinod, mobile [protected].
The complain is about the rude behavior of delivery man.
He didn't deliver it in my residence. The calls are also rude. He doesn't know how to talk with the customer. After all product is good. But disappointed with the delivery man who don't deliver till my...

I'm from mappedu pincode 600126.

I'm using a apollo pharmacy to buy the medicines for my parents and grandparents.

Recently about 6 months to 1 year I'm using apollo pharmacy at kasbapuram to buy medicines they are not getting mobile number from us.if they get an number we would get an reward which can be claimed after...

Hello, I placed an order on 27th June 2022 order ID[protected], the order was suppose to deliver on 29th June 2022 however the medicine is yet to deliver.

I complaint to customer care over email and call but so far there is no resolution, the irony is that the app doesnt provide the option to cancel the order.

The order is worth 12k, the money is with Apollo pharmacy, I also can't place order to other online...

The Apollo Pharmacy people are acting as sales people forcing me to become a Apollo Group member and trying to send me free products. I have my right to refuse and to finish their targets they have been asked to force people to take up membership. Despite my phone number being associated with them, they are telling me that Glucose is good for health in summer and if I register I will get free glucose. This is very disheartening from a company...

I took 2 bottles of zifi cv syrup for my child from sector 56 gurgaon pharmacy.

I opened one bottle today and it is full of worms . The product is 1.1.2022 manufactured and not expired.
I am shocked how can u play with kids life.

Please take strict actions against the company manufacturing such products for kids.

It’s disappointing how can Apollo not have quality checks to avoid such issues...

Dear sir, i akash Tanjay, i order medicine for my mother, Eva Q Fiber 375g Powder of 2 quantity and pay Rs. 1005.00 against the order on dated 18.06.2022, having order number #[protected] and got deliver on 25.06.2022 after that I unboxing and got only one quantity of Eva Q Fiber 375g powder inside the box, in this regard I already raised complaint in your mobile application but till date I don't received any response, form your side. It is...

I ordered Zomelis 50 mg (10 Strips) on Jun 17, 2022. But received Zomelis Met 50 mg (10 Strips) instead. I contacted customer care the same day and a ticket was opened 821675. Two days later, I was told by the helpdesk, the store would replace the items by June 22, 2022 and the ticket was closed as resolved. But the replacement did not happen. I contacted the helpdesk again. They reopened the ticket. This time I was told the store would replace...

I have submitted and order for medicines from Apollo 24/7 app costing Rs. 2050 which was to be delivered on 25 June 2022 by 10:00 p.m.

Order Number#[protected]

I haven't received the order and no response from the Apollo team. These medicines are very crucial. Need help in getting the order or refund at the earliest.

Thanks,
Amit K....

Have been regularly buying products through Apollo pharmacy. My recent experience of buying Apollo brand is pathetic. Bought Baby diapers and wipe of Life brand after so much persuasion by Apollo staff. Its our first time we bought this product XL 55 pcs dated 25th July 2022 from nearest apollo store. After using first piece of diaper, have noticed the product is not at all satisfactory meeting baby requirements. it gt leaked in the first...

Purchased thro their website according to online prices but when actual delivery happened self was asked to pay 190 INR extra . I paid the delivery executive as the time was already 22:00 I dint want him to stay late hrs due to their online fake propaganda and raised complaint with invoice and online proof etc ..
5 days over till now there is no feedback from their customer care but asking me to send same details of bills again and...

On 24th June 2022, I have ordered (order number[protected] some medicine through online website ‘apollo247.com’ on 24th June 2022.
Application took my wrong current location that I realised later after placing the order.
I tried to change the address but website didn’t allow me to do so, I also tried to cancel the order but this was also not allowed by the website. I have requested to delivery person to deliver the medicine...

I've ordered cabgolin 0.5 but i received cabgolin 0.25. I've complaint about this but it's been almost 2 days I didn't receive any call or refund from pharmacy...

I ordered 8 items and I received only which is not even mine along with incorrect invoice from apollo pharmacy. And I’ve been complaining same from past 4 weeks and there are not concerned about what’s going with their customers. Their team is so pathetic with everything! I’ve to take follow ups everyday and same thing is been told to me that this will get resolved but now it’s almost 4 weeks there’s is resolution or update provided...

The incident happened on 23rd June at around 6:15 pm. I went to the store to buy a product for my 2 year old niece. She was there with me and as soon as I entered the store, she started crying (as there were a few people and she got scared. She is just a kid after all, who do you blame?).

Instead of asking politely, he started shouting at the kid as if she had committed a crime. This type of behavior should not be tolerated....