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Apollo Pharmacy Complaints & Reviews

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Updated: Mar 13, 2026
Complaints 2018
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Apollo Pharmacy reviews & complaints page 15

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D
Dhruv Madaan
Jul 29, 2021
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Complaint about pharmacist

I went on to buy some medicines for my father but the pharmacist refused to provide medicine even when the store was open, he said the required one is finished, upon asking about alternate, he blatantly said come tomorrow morning, when asked why the Pharma is open yet, he repeated himself and didn't help at all....
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Sanjay Thurpu
Jul 29, 2021
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Lost registered mobile number

Address: 4-47, nizamsagar road , devanpally, kamareddy,503111

The registered mobile number in Apollo pharmacy is lost, and cannot be retained back, so I want to change my registered mobile number ...
Thank you...
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Address: Secunderabad

I have placed order today 7 th may, the expected date of delivery is 12th may:

In app they mentioned 2 hours medicine will be delivery, But expected delivery was 12 may. Then what for they have mentioned, 2 hours, making people fools

:I thought I will get medicine but, it was really disappointed.
And more over when I place order, payment is first, when delivery of medicine it's 5 days. Money refund 10...
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J
Jul 26, 2021
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OTP

I have to redeem my wallet amount. Executive tried three times but OTP has not been received even after 3hr...this is great lapse on the part of appollo pharmacy.

Do needful...
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Srivastavapraveer
Jul 24, 2021
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Short Delivery of Medicines

Address: 804 ArihantAltura Abhaykhand 2, Indrapuram

Hi
Today I have purchased medicines, out of which one was Ketool Dx 10 tablets of from Apollo pharmacy retailex shopping complex Abhaykhand Indrapuram Ghaziabad . We have been buying medicines from the same store since last 5 years and loyal customer of Apollo.
Today we were surprised to check that the store employee Mr Kaushal has kept only 6 tablets instead of 10 and not given any invoice.
When I went to the shop the...
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Belsingh
Jul 23, 2021
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Mobile number updated wrongly

My Apollo loyalty card number is [protected].My mobile number is [protected], instead of this they wrongly entered as [protected]. And also my name is BELSINGH S M, instead of this they entered some wrong name.so please correct this.

Mobile number :[protected]
NAME :BELSINGH S M
email id: [protected]@gmail.com...
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M
maheriya.amit
from Madgaon, Goa
Jul 10, 2021
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Corporate Discount Discouraged

Dear Sir,

Our Appolo Mansarovar Chandkheda has recently denied to provide 12.5% discount on Face Mask of Appolo which I have purchased two worth of Rs 200.
Aa I am in SBI, I am regularly changing purchasing face mask Appolo and to be honest I am not infected till today from corona.
My question is whether have the discount revoked by Appolo Pharmacy?

Regards,

Amitkumar Maheriya...
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Navali Basavaraju
Jun 30, 2021
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SMS

Address: 1/1270 HBS colony yemmiganur

Please stop sending SMS from Apollo 24/7..any promotions... To me.. any way I use call Apollo pharmacy to buy medicine... Plus do needful...
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hanumantha rau
Jun 28, 2021
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Service and dearth of medicines.

Address: 36-071-347 Rajivnagar ongole 523002

I am reluctantly obliged to bring to your notice that though there are several branches at ongole, Andhrapradesh, often we see that the medicines we order are not available, which when compared with the other pigmy medical shops belittles the illustrious legendary Appollo. Secondly there are not enough staff to deliver the medicines at home, and always they say that there is nobody to deliver medicines at home. Even the shop looks more like...
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Sunilbhojwani23
from Bengaluru, Karnataka
Jun 28, 2021
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Wrong products delivered and amount deducted 2 times

Address: Online App

Hi,

During lockdown, I had ordered medicines.
Delivery person delivered some other order medicine.
And as it was covid times, I asked him to leave package at outside and paid the amount.

Later my actual delivery came. That also delivery person asked me to pay as he dont have any contact with Apollo app. So I paid.

When raised complaint with apollo customer care/both Phone and mail...
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Sandeep Mohanty1
from Hyderabad, Telangana
Jun 22, 2021
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Daily Promotional Marketing SMS

Please stop all type of promotional SMS, , My number is anyways part of DND registered with trai

Regards

Sandeep Mohanty...
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Naga73
from Delhi, Delhi
Jun 18, 2021
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Product not working

Address: Nagercoil ,Tamil nadu India

We purchased a AP BLOOD GLUCOSE MONIT SYS+25 STRIPS APG01 order no ORDER #
[protected]

it worked hardly for two days of only called the customer care no pick up and i need to replace immediately

RDER #
[protected]
Total ₹ 750.00
Order Placed
Mon, 07 June, 11:44 AM
Payment Method
Prepaid
SHIPPING ADDRESS
Name -
Nagarajan
Address -
2-77...
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M
mohanca
Jun 18, 2021
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Administration

Address: main road devarapalli. Devarapalli mandal west godavari andhrapradesh pincode:534313

In pharmacy there are 3 employees working there, No one is working properly, no proper response, even there the items which we can see they are saying not available. a women employee always using phone while customers are in.

how they are treating customers??

no proper response

i expecting that it will resolve very soon ...

-
-today i.e on[protected]
went to the pharmacy...
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Babinda
Jun 11, 2021
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Unable to redeem

Address: Kalyani

My mobile no is [protected].I have some money in Apollo card which I got by buying medicines from Apollo shop.But whenever I want to redeem my money, no otp come. Pharmacy person said me to change my mobile no. because everybody faced it who have BSNL nos.I want to change my mobile no to [protected]...
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Trb.Barani
Jun 10, 2021
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Medicine missing

Dear sir / madam,
i ordered medicine ( eptonin 100mg, lacoset 100mg, levipil xr 1g )on appolo 24/7 on[protected] and got delivered on[protected] where the medicine levipil xr 1g was sent wrong so i requested replacement so your team has accepted replacement so that i returned the package which was sent to me .

Today[protected] i received the replacement where the two medicine missing i.E.. Lacoset 100mg and eptonin...
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Babujay
Jun 8, 2021
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uthangarai apollo - naveen salesperson - unethical behaviours

Address: APPOLLO PHARMACY,UTHANGARAI KRISHNAGIRI DISTRICT

Dear sir/madam

this is to informing you that .Im purchasing every single medicines in the appollo pharmacy since from the opening which is located in krishnigiri district, uthnagarai, pincode : 635207.
On this store, the person is working as a sales man name in the name of naveen..He is disrecpectively speaking to me and i noticed the same who is the customer the walkin customers.I said you should speak politeily to...
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tomaranshu_1985
Jun 7, 2021
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Apollo pharmacy refund of oximeter

I placed order (#[protected] of Apollo oximeter using Apollo 24*7 application on 21 Apr (INR 1754/-), I cancelled the order on 24 Apr itself (via app only) however, upon my follow up I received a cancellation confirmation on 30 Apr 2021. Order cancellation date indicated within Application is 20 May 2021.

After my repeat follow ups I got a message from TX-APLOTF that refund of INR 1714.74 has been processed and should reflected...
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Cherry Teju
Jun 5, 2021
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9640820181

Address: Chintal Hyderabad
Website: Transaction related

Hello Sir/Medam on May 15 2021 I did a transaction Rs.10000 to Apollo pharmacy actually I want to send to my bank account unfortunately I did a payment to Apollo pharmacy please refund my money back transaction I'd TXN[protected] please refund my money back Sir/Medam...
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sai veena
Jun 3, 2021
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Customer care does not responding , they didn't lift the calls

Address: hydernagar, hyderabad

I have contacted so many times through mails, calls, apollo help desk in apollo. but they are not responding. worst experience. please dont order from apollo. after payment, we are unable to see our orders. and we didnt get our orders AND CUSTOMER care doesnot respond. they call and said that we are unable to solve. they why customer care is there. you pepole think we are trying to reach you for timepass. my money deducted, oreder not showing....
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Sanchita Mohanty
Jun 3, 2021
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Order didn't deliver and no refund after 20 days of chasing with customer care

I urgently needed a oxymerter. So I ordered from Apollo as it was showing the date of delivery of 12th May. But on 12th May, the date got caunged to 17th. Since then neither I got any calls from delivery service nor any further mails. After multiple tickets and chasing for constantly 5 days, I got a mail saying refund has been initiated and you would get the refund of 1487.50 within 5-7 days. I didn't get any money. When I raised another...
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