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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Nov 6, 2025
Complaints 2012
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1205
Unresolved
807
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Apollo Pharmacy reviews & complaints page 19

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S
Shaswati banerjee
May 1, 2022
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Order delay

Hello
I have ordered the medicines on 28 April 2022 whose order number is[protected] and[protected] respectively . In the app it is showing that on 29 April both the order no. Had been shipped . Kindly please deliver the medicines as soon as possible. It's urgently needed . If possible then make sure deliver today only ....
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Murugan Maheswaran
from Tenkasi, Tamil Nadu
Apr 30, 2022
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Address: No.16, Shankar Nagar Main Road, Chennai - 600044, Tamilnadu.

Respected Sir/Madam,

Good Evening, I would like to share my bad experience with your Apollo Pharmacy of Chrompet brach located in chennai. They are treated the customer with respect. I paid the medicine bill 7:28 PM on[protected] but I am waited nearly 20 minutes without any response from that particular person. The employee contact number given here [protected]. Still I didn't get my bill. Really I am disappointed with your service also I am frustrated with that person. I want the response in person within 24 hours.
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    S
    Sunnybabu Godavarthi
    Apr 30, 2022
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    Issue with employees

    Address: Apollo pharmacy, opposite srilakshmi theatre , tenali , ap , 522201

    My father is a cardiac patient. We went to the nearby Apollo pharmacy store for medicines prescribed by the doctor. In that prescription, doctor suggested sleeping tablets 30 for 30 days. But employees at that store told us they have only one sheet and asked us to take the other sheet after 2 days. But when we went after 2 days they are saying they can't give the tablets alone. Asked us to again purchase the entire course medicine for them...
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    k2abhishek
    from noida, Uttar Pradesh
    Apr 29, 2022
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    Order not delivered having order I'd : 256648114

    Address: H-2302 23RD FLOOR ACE CITY, GREATER NOIDA WEST
    Website: www.apollopharmacy.in

    I ordered on their portal i.e. https://www.apollopharmacy.in on date 24th April 2022.The expected date of delivery was 27th April 2022 but the order is still not received I have raised multiple enquiries on their system but they are not giving any information. my order I'd is[protected]...
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    [email protected]
    from Madhepura, Bihar
    Apr 28, 2022
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    Address: Alok chandra Anand Vihar Ward no 03 Madhepura near R K Netradham Madhepura

    My order id[protected]
    Missing item name
    KETO 100GM SOAP
    Quantity ordered - 02
    Quantity received -01
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      Hemlatachaudhary
      Apr 28, 2022
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      I have order one medicine on 31.3.2022 but unfortunately the order was cancelled and i have done my payment through Paytm, but its almost 1 month i have not received my refund.
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        S
        Sarath Chandra Sarath
        Apr 26, 2022
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        Not giving Bill

        Not giving Bill for my 💊💊💊💊 when I asked him he said I have to make Rs 200 He is forcing me to make it 200 then only he will give me Bill and he said I can complain on him any where regarding this the way he is talking is not correct✅...
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        Abhijeet K. Roy
        Apr 22, 2022
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        Hi I have called your customer care service twice and tried to get my number out of your SMS list for promotional messages.

        But as usual it has fallen to deaf ears. I will never ever purchase anything from Apollo in my entire life!

        You guys are absolutely pathetic and despite the consumer’s requests, you do not care.

        From here on, I will be reporting this to the cyber crime cell for harassment.

        Thanks
        Apollo Pharmacy customer support has been notified about the posted complaint.
        Apr 22, 2022
        Updated by Abhijeet K. Roy         Mobile No [protected]. Hi I have called your customer care service twice and tried to get my number out of your SMS list for promotional messages.

        But as usual it has fallen to deaf ears. I will never ever purchase anything from Apollo in my entire life!

        You guys are absolutely pathetic and despite the consumer’s requests, you do not care.

        From here on, I will be reporting this to the cyber crime cell for harassment.

        Thanks
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          Navpreet-singh
          Apr 20, 2022
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          Hello

          Today one delivery guy came to deliver order to my friend . Delivery guy mobile no[protected]. First he asked for extra money for the order amount, when she declined to pay extra he acted angrily and then he agreed to get the amount . Then after receiving the phone pe amount, he tried to ran away. Then she called for help from locals and then he gave the order to her and ran.

          Even no one from apollo customer is picking the call .
          It is how they are trained to provide orders by misbehaving.
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            M
            Mahaboob Ahmed
            Apr 20, 2022
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            Address: Ola

            My mobile old number [protected] my now phone number [protected] my name mahaboob AHMED
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              S
              [email protected]
              Apr 19, 2022
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              I had ordered medicines from Apollo Pharmacy on 3 rd of April with order number[protected]. And payment reference number[protected]. I have not received my order yet inspite of repeated mails, phone calls and complaints. Nor they are picking up the phone
              +2 photos
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Apr 19, 2022
              Updated by [email protected]               I have not received my order yet inspite of repeated requests and calls . No response from Apollo pharmacy regarding my prepaid order number[protected] dated 3 rd April

              Apr 20, 2022
              Updated by [email protected]               Not resolved yet
              Apr 20, 2022
              Updated by [email protected]               I had ordered medicines from Apollo Pharmacy with pre paid order number[protected] of Rs 2144.16 on 3 rd of April 2022. Payment reference ID is[protected]. I haven’t received my order yet. Apollo pharmacy is not picking call since then, nor replying to mails and not refunding my money. Please help

              Sent from my iPhone
              Apr 20, 2022
              Updated by [email protected]               I had ordered medicines from Apollo Pharmacy with pre paid order number[protected] of Rs 2144.16 on 3 rd of April 2022. Payment reference ID is[protected]. I haven’t received my order yet. Apollo pharmacy is not picking call since then, nor replying to mails and not refunding my money. Please help

              Sent from my iPhone
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                S
                Srikanth TK
                Apr 19, 2022
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                Gpay wrongly made refund not made

                Address: Chennai

                Please see the below email. How you can understand on how your customer care provides services to customer.

                Hi,

                Wish to state that I have mistakenly make payment to Apollo Pharmacy, Alapakkam by mistake. Screenshot enclosed below.

                This payment is made with the UPID done with the previous transaction and not with the machine scan.

                When I approached the shop, they say they are unaware...
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                M
                Mampi36
                Apr 18, 2022
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                Medicines order delayed

                This is regarding the issue with delivery for order #[protected]. Below are details:

                order placed: April 10th, 2021
                Expected Delivery: April 13th, 2021

                We are still awaiting a response from your team. While taking circle membership, a 2 hr delivery was promised. We paid charges to get on time delivery and are still facing so many issues to get the delivery done.

                Such irresponsible behaviour...
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                S
                shubham.it09
                Apr 18, 2022
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                Medicins

                Apollo logistics is absolutely worst. Medicines are the most important items to be prioritized and get delivered on time, any delay will have a life impact. I ordered a medicine for my wife on 18th March and they promised to deliver on 21st March then they changed the date to 25th march and today is 18th April still I did not get my order. Their customer service is worst they always give you scripted response, they took my money also and...
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                M
                mayank2121
                Apr 15, 2022
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                I have ordered AP ORTHOPAEDIC HEAT PAD but to my surpise it was damaged piece delivered to me and when i informed the store they told that they are helpless and cannt replace my product and then i called customer care executive and he suggested for half an hour and it will be resolved and replace the product but even after 24 hours noting has happened. Now customer care is not picking up the pone or even cutting the phone after hearing the call and putting on hold without informing this is a pure case of cheating from Apollo pharmacy and apollo pharmacy land craft Ghaziabad branch who is cheating with customers. Also not replacing the money. I can share the recording of the conversation with store supervisor and customer care to show how misleading information is provided and how mental harrasement is being done and monetary loss by sending manufacturing defect and harass customer.
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Apr 17, 2022
                Updated by mayank2121                 I have sent mails and contacted customer care by no response. Now I need a compensation due to mental and financial loss.
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                  A
                  [email protected]
                  from Bengaluru, Karnataka
                  Apr 11, 2022
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                  My Father is a heart patient and ordered medicines for him. As the delivery date is already gone, the medicine is not yet dispatched. It's very difficult to reach out to customer care since the number does not exist.
                  If you can't able to fullfill the requirement of medicine better to not play with humans heart.

                  Even the Live chat agent is fooling all the time. No respond fro them.

                  Could you please resolve the issue.
                  +1 photos
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Apr 11, 2022
                  Updated by [email protected]                   Even I spoke to Divya (Customer Care), she conveyed that she put my call on hold and went to ask to concern team then transferred the call to Sapna (Senior Executive). She also told the same thing and told me wait for one hour and they will call back.
                  Apr 11, 2022
                  Updated by [email protected]                   After 2 hrs called to Customer Support and Navin (Customer Executive) has picked the call and told the same.
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                    A
                    AEKNATH KHADAE
                    Apr 10, 2022
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                    Address: C104 Parshuram Residancy green City road,morivali, Ambernath

                    Due to changed ch ontact no Iam not able to consult with doc. Orders booked & paid in advance but got cancelled.
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      A
                      anilcherish
                      from Delhi, Delhi
                      Apr 5, 2022
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                      Ticket no 585213 Order ID 255765970 Medicines delayed due to logistics issue

                      There is delay in all my online orders, even after multiple attempts I am not getting response from Apollo team. Apollo logistics is absolutely worst. Medicines are the most important items to be prioritized and get delivered on time, any delay will have a life impact. I hope Apollo knows it better than anyone. Please escalate my delivery and send me medicines without any further delay. Hoping to get prompt response from your side....
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                      R
                      RevanthM
                      Apr 5, 2022
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                      Address: Bommidi, Pappireddipatti (tk), Dharmapuri (Dt), 635301

                      Here, I am getting disappointed about Apollo pharmacy because of their staffs attitude.They treated me harshly and I had been waited for 30minutes for a single medicine.Irritating guys in decent place
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        R
                        Ranjeet Singh Mepawat
                        from Udaipur, Rajasthan
                        Apr 5, 2022
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                        Did not get PL incentive

                        Address: Sobhagpura 100 feet road near hotel royal inn, udaipur

                        I am an apollo pharmacy employee at udaipur sobhagpura 100 feet road branch .
                        This month i did not get PL incentive but other employee received why?...
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