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Apollo Pharmacy Complaints & Reviews

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Updated: Mar 13, 2026
Complaints 2018
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Apollo Pharmacy reviews & complaints page 16

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R
Ramamoorthy Hari
May 30, 2021
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Acceptance of Credit card and staff misbehavior

Address: 26/17 Vaithiappapuram St., Kallidaikurichi.

Now I am at Kallidaikurichi with my old parents of 92 and 89yrs.of age. I am trying to use your pharmacy in Kallidaikurichi as I do it in Chennai.1. Basically they do not quote a correct price of medical item less the eligible discount.2. They give wrong delivery of items and do not bother. 3. THEY SHOW HIGHHANDEDNESS IN THEIR REPLIES. 4. Cr. card acceptance problem prevail and later no checking and follow up for more than a week or even...
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V
vpande
from Hyderabad, Telangana
May 28, 2021
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Apollo pharmacy delivered damaged product and now not responding to replacement or refund

Address: 500084

I was given damaged product (Amla juice 1 kg) on 24th May.
But product was already expired two months ago.
I created multiple requests, ticket asking for replacement or refund. But they are simply not responding.
Below are complaint no:
Order no: [protected] - Pharmacy, Expiry date related
Tikcet:791917

I need the replacement, refund ASAP....
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Abhishek Ag
May 28, 2021
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Wrong Product delivered

My name is Abhishek Agarwal. I ordered medicines from the Apollo247 app & they delivered the wrong medicines.
Order #[protected]
Ticket id#744982
It's been more than 10 days I am continuously calling Customer care & no one dares to talk to me. As soon as the phone is picked up they are disconnecting it.
Every time they say we have done it high priority & a person would call you today but no one calls me.
I...
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Dharam Veer Sing
May 26, 2021
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Order not received however it's showing delivered

Address: HOUSE NO. 104, FLAT NO. A-13, CHETAN APPARTMENT

I have not received the medicines against the order number #[protected] despite of multiple complaints, please refund my money. You guys are heartless, it was for my father who was COVID-19 positive. With God grace now he is recovered, Apollo is not ready to share the proof of delivery and closed my complaint without any justification....
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Ankit Yadav AY
May 25, 2021
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AP Pulse Oximeter ZM-700-01

In reference to my order #[protected] delivered on 22may, 2021, I've got a defected item as it's not getting switched on even after changing batteries. I would like you to return my order and refund the charged amount i.e. Rs.1487.50.
Registered Mobile no.: [protected]
thank you....
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ramkishan72
May 23, 2021
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Name of the patient in invoice is wrong

Reference to my order No.[protected], delivered on 20.05.2021 (Please find attached the screen shot of Apollo Pharmacy)
I have ordered medicine for patient name Gulab Devi, but the name on medicine delivery invoice is Rakhee. Kindly correct it as I may requirement this invoice for medical claim.
I have requested several times but no action taken till date....
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M
Mistai
May 23, 2021
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Received damaged/non working product

I have purchased an Oximeter on 21/05/2021. The very next day it was giving improper readings and then we realised that the product is not working properly. It was purchased from Tribeni Apollo Pharmacy, Pin code 712503. Site ID is 13243.
We are a regular customer of this pharmacy. When we visited the shop for exchanging the product the staff behaviour was not up to the mark and they clearly said that they won't be able to take any...
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Smitha galagkar
May 23, 2021
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Delay in delivery

They are claiming that order will be delivered with in 2 hours, after placing the order, its showing expected delivery by 4 days and they are cancelling the order without informing....
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Varshini sarada
May 23, 2021
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Apollo pulse Oximeter

Address: Apollo pharmacy ashok nahar

Ordered Apollo pulse Oximeter of apollo 24/7 app on April 19 received the package on 22 april the Oximeter battery lid isn't fitting properly from the day I got it called the apollo pharmacy store that sent the Oximeter asked for a replacement they asked meto share the images of the Oximeter and bill to their number later told me they can't replace online order products without any mail from apollo emailed the apollo customer care they called...
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Basantmrs
May 21, 2021
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Order No. 248541862 and 248541863 not delivered

Address: C/o- Basant Kumar Mishra, Flat No. 857, Second Floor, Radhika Apartment, Near Vegus Mall, Sector-14, Pocket-1, Dwarka, New Delhi-110078

Order No.[protected] and[protected] is not delivered to us. Still waiting for refund for the same. after passing 20-25 days still waiting for product/Refund. what an service of Appolo Farmacy. Hats of to you peopla and your service. request to you please do the needful ASAP.

Regards,

Basant
[protected]...
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Frscust
May 21, 2021
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Ordered oximeter and other medicine but oximeter was not delivered

Address: Chennai

Such a nonsense and pathetic apollo pharmacy online services are . I have ordered oxymeter & medicine for worth more than 2200 and they didnot gave oxymeter which was itself of rs 1750 . Raised ticket in their help section 3 days back still no revert from their side . Such a looters, i highly regret...
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sanjay123008
May 20, 2021
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"Refusal of taking medicines"

Address: no 152 ground floor, Plot, 1, Mahavir Nagar, Durgapura, Jaipur, Rajasthan 302018

Hello, i have purchased medrol 16 mg tablet price Rs. 136.98 on 1 may from apollo pharmacy offline store (no 152 ground floor, Plot, 1, Mahavir Nagar, Durgapura, Jaipur, Rajasthan 302018),
and but i did not used this and when i approach to apollo pharmacy for the return o[censored]nused medicine he refused, i want my 137 rupees refund from offline store....
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Nagendra Mazrenkar
from Mumbai, Maharashtra
May 20, 2021
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Ordered products not delivered

8 May I had ordered medicines for which they only delivered one item and rest of the medicines were not delivered at all. Since then I have been emailing and calling them with poor and no response from the organisation. Their customer care number is switched off most of the times.
Logged customer care complaints even then theres no response on what is happening with my medicine orders.

Ref 610676 ##] Issue raised by...
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Chakraborty swarup
May 19, 2021
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Oximeter

Address: AB 29 Desh bandhu NAGAR,BAGUHATI, Kolkata:700059

After putting AA batteries in it's slots it's not working, please look into the matter....
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MeSanjayguru
May 19, 2021
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Payment made but product not delivered so far : Contacted support No RESPONSE

Dear Sir / Madam,

I am writing to you to raise an issue about Order Placed at Apollo app for medicines via app Order ID No.[protected] and paid through paytm wallet.
I have not received the product till now whereas App is showing the products are delivered. I immediately raised a complaint with Apollo pharmacy customer support ticket No. ## 523373 ##] Issue raised by customer: [protected] but no response received...
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bubuu
May 18, 2021
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Not receive free jaggery powder towards purchase of Chyawanhalth

Address: Durga Nagar
Website: www.consumercomplaints.in/new_

On txn of bill no 13200CC[protected] APOLLO ADVANTAGE CC dated 2021-May-07, I purchased Chyawanhalth Gold 1kg.As per your monthly May, 2021 I supposed to get free jaggery powder 500g.But your Apollo Pharmacy Durga Nagar Station Pharma not supplied the same at my home (Home delivery) till date....
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Raja Sellappan
May 18, 2021
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Severe allergic reaction after having Apollo product

I went to apollo pharmacy located at No.729, Shop NO.2, 3 & 4, From South, East Facing, Nellikuppam Road, Moolakazhani, Kayarambedu, Kancheepuram District-603202 to buy Dabur Chyawanprash. Medical store people suggested to buy Apollo Life product Chyawan Health Gold and said it equally good.

After having it I had severe allergic symptoms so I stopped it for two weeks had a spoon of it. Again the allergic symptoms started....
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Shalig Ram Dixit
May 17, 2021
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Non delivery of medicine by apollo247

Address: A3/103,cleo

Dear Sir
1.I have placed online order for medicines vide no[protected]dated 18.04.2021.
2.Apollo 247 have not delivered medicines yet.
3.Your status showing medicines delivered on 19.04 which is wrong.
4.I am trying to convey above since 20.04.2021.
5.28 days elapsed but your customer support is deaf.
6.All your systems are one sided.
7.Tickets created and closed automatically.
8.With...
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kiran1383
May 17, 2021
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Pharmacy Staff

Address: Nagole

Maitaining worst Cutomer service...
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Karthik Baiju
from Nattam, Tamil Nadu
May 16, 2021
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Steamer faulty product delivered

Sir order number[protected]

We have received faulty steamer from Apollo pharmacy 21st main road annagar.

I have ordered Apollo optima steamer

Store incharge infomred me no stock We wil deliver alternate one.

Product order number[protected]which we received is coming spark in steamer.

Please arrange correct function steamer.

Arrange refund
br...
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