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Apollo Pharmacy Complaints & Reviews

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Last updated Apr 20, 2024
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Apollo Pharmacy Phone Numbers

Toll free
1860 500 0101
572
293
Phone
+91 40 6060 2424
363
196

Apollo Pharmacy Website

Apollo Pharmacy Head Office Address

No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights
Chennai
Chennai District
Tamil Nadu
India
600006

Apollo Pharmacy reviews & complaints page 21

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S
Suha Ajja
Feb 13, 2022
Feb 13, 2022
This thread was updated on Feb 13, 2022
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Regarding customer account

Address:Apollo pharmacy ,Walaja branch , Opposite to SATHYA home appliances

My Apollo customer ID number is [protected] .We have been a loyal customer to Apollo for many years.Due to some reasons I need to change my mobile number but not my customer ID of Apollo. But employee of Apollo has changed the Apollo ID without customer's knowledge. As we are from middle class we have an intention to save money in account of [protected] and use it later.
All of the 4 employees and one supervisor is telling you can't...
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S
Sambhav patil
from Bengaluru, Karnataka
Feb 13, 2022
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Wrong behaviour of staff and abbusive towards consumer and scam

Address:Mahalakshmi layout banglore

Hi I'm sambhav so the other day I went to Apollo pharmacies to get medicines I bought some tablets it's summed up to 24 rupees then I handed over note of hundred rupees he collected 40 rupees instead of instead of 24 rupees this behaviour to soft scamming is really wrong and he tried to be abusive and try to harm me when I reported...
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D
Duaribabu
Feb 11, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Refuse to give receipt of medicine purchased.

Address:Apollo Pharmacy Nona Chandanpukur Barrackpore killers 700122

Today morning I contacted to Apollo Pharmacy at nonachandanpukur barrckpore over mobile enquiring some medicines of my daughter .After being confirmed I went personally to above pharmacy between 9.30 to 10.00 am. There is only one employee who give me medicines as confirmed over telephone. But at the time of giving the receipt he refused to give receipt of the medicine named Glyxer M2 giving excuse that our system is not showing the medicine...
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B
babune2002
from Pappinisseri, Kerala
Feb 11, 2022
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Delay

Address:chennai

I am a retired officer of SBI. I have started to register an order for supply of medicines on 9th Feb.2022. Order No. is [protected]. for register of order and billing, delivery etc there are many stages in UR world app. although two days are over after starting of order registration, I have reached at the Billing stage only. two days are over after my hard efforts.
Beauty of the same is that nobody is responing to the calls. I had...
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A
amalpmohan
from Hyderabad, Telangana
Feb 9, 2022
Feb 12, 2022
This thread was updated on Feb 12, 2022
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Defect product (Pulse oximeter) retuned and no refund issued

Address:Eshop corporate 7-2-1740 KSSP warehouse Complex Hyderabad

I purchased Oximeter through Apollo 24/7 app and i received the product. When checked its damaged and unable to use. So i raised return on same day but there was no response even after multiple communications. Then i login complaint in Consumer forum, so after that they arranged for return pick up. After pick up its almost 12-13 days still my refund not received. No response they are giving. When checked return delivery status, order is already...
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S
Sripriya P Gobal
Feb 9, 2022
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Worst service home delivery

I have ordered for minoxidil 5% solution with your Apollo pharmacy Kolathur, ph: +[protected] on Feb-6th noon for home delivery .. today we are in Feb-9th, 8.30 pm .. still home delivery not done … usually, with stock I get delivery from other pharmacies within 6 hours ..without stock, I get delivery max within 24 hours .. having Apollo name, it’s been 3 days and still your staffs don’t say when they will deliver .. very pathetic...
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Apollo pharmacy branch at vinukonda (opposite RTC bus stand), Employees in this store, Not giving receipt and asking to pay the amount to to there personal phone pay account and taking more price...
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R
rajvir76626
from Lalganj, Bihar
Feb 8, 2022
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Unsubscribe from promotional SMS reg

I tried so much to stop promotional SMS, but no any response getting. My mobile number is [protected]....
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G
Gaurav Bohra
from Muzaffarpur, Bihar
Feb 6, 2022
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Unsubscribe from promotional SMS

“APOLLO UNSUB” to [protected].
I have tried to unsubscribe via above sms from my mobile number [protected].
But still receiving sms on regular basis.
Kindly unsubscribe my number from your list on immediate basis....
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A
ankit ku.
from Patna, Bihar
Feb 5, 2022
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Partial Delivery out of 9 items 5 items not delivered ( approx. of 1700)

I have ordered 9 items of medicine Such as
1. Aziresp 250mg
2. Dermadew acen fash wash
3. Medwhite gel 15g
4. Nadoxin gel 10g
5. Vitoxy forte
6. Dermadew acen soap
7.Salyzap body spray
8. Teczine 10mg
9. Zit 20mg
through Apollo 247 pharmacy app of total amount of 2130 on Feb, 2, 2022 .( ORDER NO.[protected]
and my medicines delivered on 5 feb, 2022 but when...
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The delivery executive did not handover the medicines. Despite he reached on the doorstep.
He was demanding more money that Apollo should pay to him.
Pathetic experience with apollo.
Highly disappointed and I would never like to order again from this pharmacy.

First of all it got delivered late and what if the person is in urgent need of medicine! And when the executive came he denied to handover the...
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S
Sundarachozan
from Chennai, Tamil Nadu
Feb 3, 2022
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Near saravana bhavan hotel, harur, dharmapuri dt

Rude n arrogant behavior by staff...
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C
ChetnaAgarwal92
Feb 3, 2022
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Faulty Digital Thermometer

I purchased Apollo thermometer on 23rd January. In just 5 days the thermometer started showing wrong readings. I was suffering from COVID and when i had no fever the thermometer was showing me fever of 102-103 and it was increasing every 1 hour. Luckily I had another thermometer due to which I got confirmed that the one purchased on 23rd Jan was giving wrong readings. This led me to go through a lot of mental pressure and i would like to...
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E
Eashwra
from Chennai, Tamil Nadu
Feb 2, 2022
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Covifind Antigen self test kit

There was not test solution in the tube. Defective product was sent. pharmacy always refuses to deliver medicine. Very bad service....
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The delivery executive did not handover the medicines. Despite he reached on the doorstep.
He was demanding more money that Apollo should pay to him.
Pathetic experience with apollo.
Highly disappointed and I would never like to order again from this pharmacy.

First of all it got delivered late and what if the person is in urgent need of medicine! And when the executive came he denied to handover the...
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P
pappaji
from Vadodara, Gujarat
Feb 1, 2022
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Staff related issues & delivery

Address:301/a Gayatri Flats Boi Lane Ellora Park, 301/a Gayatri Flats Boi Lane Ellora Park

Staff related issues & not handling delivery everytime, we never expected this type service offer to customers....
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S
sampada2905
from Mumbai, Maharashtra
Feb 1, 2022
Feb 4, 2022
This thread was updated on Feb 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid but order not confirmed

Money got deducted from my account but order was not confirmed. Now I am scared. Please help. I made the order through website. Now my order isn't even visible on website ....
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R
RameshAK
Jan 31, 2022
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Promotional Messages

I recently purchased medicines from Apollo Pharmacy and from then onwards I have been contantly receiving promotional messages.

I receive even 2-3 messages on a daily basis.

Please stop the messages as soon as possible and I also do not want any further promotional messages from Apollo Pharmacy....
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S
sen sacop
Jan 30, 2022
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Substituted with wrong medicine s

Address:Kovaipudhur

Substituted wrong medicines....
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S
Jan 28, 2022
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Non Delivery Of medicines

Iamasbi pensioner sbigeneralinsurance sbiretiree healthassist benificiaryn

on 19/01/2022 i hav pplieid medicnecs through URWORLD VIDE ORDERNO

[protected] &BILLPREPAREDFOR RS2485/76 BUTBIHAVENOT RECIEVED
MEDICINES CONTAINED INTHE SAID ORDER. PLEASE LOOKINTO THE MATTER &DOTHENEEDFULL. V.SUBRAMONY IYER RETD MANAGER SBI
SRIRANJANI 30 SATHYANAGAR KARAMANA TRIVANDRUM 695002

PHONE[protected]...
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