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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in

3.1

Updated: Mar 13, 2026

Complaints 2018

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1207

Unresolved

811

Good! Apollo Pharmacy values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Pharmacy step up their efforts to fully resolve all complaints 👍

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Apollo Pharmacy reviews & complaints page 21

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Address: Delhi

Sir this complaint is against non refund of a order placed with apollo in march. The order was accepted and payment made by me. But the order cancelled without any intimation an i am yet to receive refund.
Order id[protected]
Order id[protected]...

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Address: Madhurwada

Visited three apollo stores in madhurwada. All the employees in this area are so irresponsible. Two systems are working in two counters. Employees are so reluctant.. They don't reply properly.. Inspite of the vacant store it took around half an hour to take one strip of tablet. Employees talk among themselves instead of replying. They use their cell phones and system. If employee is not well they may take leave but need not work searching...

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Address: no.19 Bishap Gardens,Rajaannamalaipuram, Chennai-600028

I made an order [ no:[protected] ] on 17.05.2020 against prepayment of Rs.926.25. They confirmed it but while tracking the order on 19.05.2020 I suddenly came to know that it was cancelled by them without informing me any reason whatsoever for the cancellation.I send an email to know the reason but they did not even responded .I tried to contact them by phone but their customer care representative was unable to give any valid answer to me...

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Address: Errgadda apollo pharmacy near gokul theater beside

Website: Appolo pharmacy

Dear sir

Today night 1:00 am I am visting erragadda apollo pharmacy for health issue but the person deep sleeping I am suffering from health problem so many times I am pick the door but that person deep sleeping
Mobile number [protected]...

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Address: 401, Teja shree Residency, Bhaskar rao Nagar, Sainikpuri

Sir, i have placed an order for the supply of semi reclimet 100 nos. (10 strips) on[protected], vide order id.[protected]/dt. 28-03-20, by online. I have already paid a sum of rs.550/- by online and the same has been deducted from my account. I regret to say that till date, i have not neither received medicines nor any reply from your pharmacy. Being a reputed pharmacy, this type of activities doesn"t mean fair. I have contacted no. Of times...

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Address: 28-PRANTIK P.O.- HRIDAYPUR, BARASAT KOLKATA,700127 MOB. NO.9477448798 KATA 700127

I ordered some items on 10/05/2020 costing Rs.515.75 against mrp of rs.552 but your retail shop at TUTMIR BUSSTAND, BARASAT CHARGED RS.552 WITHOUT DEDUCTING DISCOUNT OF RS.36.25 AS SHOWN IN ONLINE INVOICE DATED 10/05/2020. SO I REQUEST YOU TO KINDLY ARRANGE FOR REFUND OF RS.36.25 AT YOUR EARLIEST....

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I had ordered on apollo app on 23rd march. My order number is[protected].
The order was cancelled without any intimation on 26th march. I had checked it on 29th march and started writing to them through app, whatsapp and mail. No one is feeling responsible and my money is not refunded even after 40+days.
In this tough times if you they arrnot able to deliver products, we can understand. At the same time apollo pharmacy should...

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We are using Apollo app in the mane of our daughter Ms. Tilottama Banerjee. We have booked three orders on 25th March 2020 having order values Rs. 1061.2, Rs. 6084 and Rs. 207. We have spent over one month, but a single order has not yet delivered.

Order amount Rs. 207 was already refund to our account. But, other two orders (Rs. 1061.2 and Rs. 6084) were neither delivered nor refund the amount to our account.
br...

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Address: NGO colony , hanmkonda, warangal

We went to check our bp in that store he said we are not checking any thing we pleased him but he denaied...

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Address: Hno : 44-412/15/49 sapthagiri colony, tirumala nagar, east anand bagh Malkajgiri.

Hi,
I am m a azeem regular customer of apollopharmacy my mobile number [protected]. I stay at east anandbagh malkajgiri. Hyderabad pincode :500047 i am self employed i work in a garment showroom at secunderabad. I have 2 kids 1 boy of 4 years and my daughter is 5 months from two months i didn't get any salary and i don't have money to purchase diapers, lactogen, cerelac etc. Kindly help me out. Its a request to apollo group please...

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My order was cancelled on 29th March 2020 with order no[protected] but still I didn't get my refund whenever I called them they said we will get back to you but they didn't refund my money.

If They are not capable to serve the orders why they accept the money against the order and after that they didn't want to refund it. Very worst and horrible experience with apollo pharmacy didn't expect such type o[censored]nprofessional behaviour...

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Address: Plot 11, Flat 1, 2nd Floor Santhosh Nagar Extension,Madhanandhapuram, Chennai-125

Website: www.apollopharmacy.in

Sir,

I received an advertisement message in my mobile from apollo pharmacy. The advertisement said due to the lockdown they will supply the ordered medicines in our doorstep.

Believing this and also adhere to government regulations to not to go out, i placed order for baby medicines and baby diapers and paid a bill sum of rs.1885.95 and order dated 29th march 2020. The payment was successful but the goods were...

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I live in court more, asansol, wb area.
Today i went to purchase 1 medicine, the person over there name "j n bannerjee" (Not sure obout the name)
Showed extremely rude behavior.
He didnt evem seen the wrapper of medicine and reply that "we dont have this medicine" i asked him "ok tell me the name of medicine so that i can search it for in any other medicine shop" he replied "i dnt know the name" my issue is, when he dont...

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Address: Rajarajeshwarinagar, Bamgalore

Had been to outlet to purchase orofer xt and gemlac xt tablets. After purchase came home and opened the box, where i found some insects inside the box. Returned back and asked for a refund which was done. But asked for the reason why there was insects and the behaviour of the store incharge was arrogant and didn't provide proper info. Lodged complaint with rajarajeshwarinagar police station, when on enquiry by inspector, store incharge said...

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Address: Anjugramam ,kanyakumari District

I have informed to give some tablets according to prescribtion, thry said we will make a call after checking . But they failed and we were waiting for this tablet and its for patient .Even now they doesn't accept their mistake ....

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I placed an order id[protected] on 26/03/2020... Since i did not hear from them at all, i kept tracking the order and then finally on contacting their customer service via chat on their website was told that my order was cancelled due to non-availability of the products... No communication from their end regarding the same... They keep telling me that i will receive a message regarding refund of the amount that i paid yet no such luck despite...

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Address: Hyderabad

Payment failed twice against order with my credit card. Please refund the amount. My mobile number [protected] and name B S Rao...

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I made a transaction to a apollo pharmacy store using phone pe. They refunded due to some issue with billing. But the refund is not yet reflected into my bank account. I made psyment through card payment in phone pe. Its been 15 days still no response from complsin in apollo customer care. I will mail you the transaction id if this complsint gonna be processed....

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Address: Mylapore

I purchase medicines from your store at mylapore, dehrmmm on march 31st value rs.1659.64 via bill no.
15466w50000720 the credit points are not still transferred to my card.
I requested the shop keeper he is telling that you have contact apollo
I am regular customer of your organization. Please check and revert back with the updates....

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Address: Apollo pharmacy 15180 ashok nagar kakinada11

We have ordered pampers and dexolac on 29.03.2020 via order no[protected] worth rs. 3599/-. I have received a message from apollo your order [protected] has been verified and processed through apollo pharmacy 15180 ashok nagar kakinada11 store. But suddenly order has been cancelled with out our knowledge. We have called store but number is not working. We have raised complaint through mail 2 times but didn't get reply till now. Amount...

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