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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Nov 6, 2025
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Apollo Pharmacy reviews & complaints page 21

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R
ririlal
from Bhopal, Madhya Pradesh
Feb 27, 2022
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I purchased a product via the Apollo pharmacy website. Since then, I am receiving multiple promotional SMS and communications per day.

I don't want to receive any of these as they are very bothering. My number is also registered with DND.

I tried to block contacts, unsubscribe to SMS (APOLLO UNSUB to [protected]) but nothing works, I am still receiving those promotional messages.

Their customer care number is unreachable as well.

Please resolve quickly as I receive around 10 messages everyday.
Apollo Pharmacy customer support has been notified about the posted complaint.
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    D
    Debojit Mukherjee
    Feb 26, 2022
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    Address: 44 cossipur road Kolkata 36

    My complaint is that today I order many things like ensure, aciloc RD, Ecosprin Av 75/20and lifebuoy hand sanitizer in lifebuoy hand sanitizer the mfd date was 06/2020 and exp date was 05/2022 so today was 26/02/2022 so the exp date was too closed I want return and refund my order I call alambazar appolo Pharmacy they were saying that the order was not on our hands so I say I order from apollo 24/7 and the order was from 44 cossipur road, Kolkata 36 so what I do
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      K
      Kavishaaa.08
      Feb 26, 2022
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      Incomplete delivery

      I have only recieved 3 items and rest 3 Are missing . I have been charged for whole 6 items that is of 1004 rup. But haven’t recieved 3 items in the package....
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      M
      Mk@1960
      from Peddapuram, Andhra Pradesh
      Feb 25, 2022
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      Address: Surya Rao Hotel Junction, Peddapuram-533437, East Godavari district, AP

      On 25/02/2022 night at about about 7.20 PM I along with my wife visited Appolo pharmacy shop location at Surya Rao Hotel, main market, Peddapuram, East Godavari District, AP and purchased Otrivin Oxy nasal spray and Rozalet-10 strip. But he has not given the bill for above purchase. On demand for the bill i had to wait for much time. But the person at bill counter didn't give me the bill and issued bills to the persons who came after me. I asked him why you are giving bills without giving priority to the customers. He replied me rashly wait for the bill. After billing Mr. Valee put the bill in my hand rashly by murmering with rash language. Iam a regular customer of Apollo pharmacy, Peddapuram. Please take necessary action against the person Mr. Valee who misbehaved with me. Rash behaviour of such persons towards the customers will hamper the good will of Appolo pharmacy. Appolo pharmacy, Peddapuram Bill no. 15742CSO300356 dt. 25/02/2022, 07.36 hrs PM. Bill name. G. Murali Krishna, mobile no. [protected].
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        S
        Shivashankar S Menon
        Feb 25, 2022
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        I received my covid vaccine from apollo hospitals. ever since then they have been continuously spamming my number with promotional messages.

        this is an extremely cheap tactic and it has been annoying me to no end.
        please unsubscribe my number from your list.

        I do not want apollo hospitals to ever message me ever again
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          M
          Mahin S
          Feb 23, 2022
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          Address: 4-149-185 Teachers colony dhone

          Madicines buy to talk too much to customer then not give complaint no in our store
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Feb 23, 2022
          Updated by Mahin S
          I am not satisfied to our store person to take any action not to be verify the customer
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            S
            sultanah
            from Tanda, Uttar Pradesh
            Feb 21, 2022
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            Dear sir/mam,

            I had placed an prepaid order (ORDER#[protected] for medicine on Apollo Pharmacy website worth of 501 rupess on 3rd of februray 2022 and the expected delivery date was 8th feb 2022. But still, it has been more than 17 days since order placement, my order is not even getting dispatched from their store.

            I tried to contact them since 13th feb 2022, only once they called me to resolve the issue but no action was taken and after that i tried to contact them but to no avail.

            There is not even any option for order cancellation, so that i could get my money back.

            Please help me get refund as i have been missing my prescribed medicine dose for many days now.

            Thanks,
            Sultan Ahmad
            +3 photos
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              P
              prateek.dave.1986
              from Chennai, Tamil Nadu
              Feb 19, 2022
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              I am literally sick of the promotional non sensical sms you send me every day. I have complained to your twitter account but I get no response ever. Please stop sending me these SMS. I am dead serious about this complain or I will have to go few steps higher to get this resolved.
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                A
                Axxx
                Feb 18, 2022
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                Stop sending promotional SMS

                Hello, I need you to stop sending promotional SMS right away. I get a number of them everyday and it is highly annoying. I wish I can report this as a crime. UNSUBSCRIBE MY MOBILE number immediately.
                My Mobile - [protected]...
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                S
                Shriiidivya
                from Coimbatore, Tamil Nadu
                Feb 17, 2022
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                Delivered wrong medicine

                Address: Gopalswamy street, ganapathy, coimbatore

                Wrong delivery of medicine n worst customer service...
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                R
                rajesh222k
                from Chittoor, Andhra Pradesh
                Feb 17, 2022
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                My Apollo One Membership Deactivated

                Dear sir/madam

                My Apollo One Membership card [protected] is deactivated by someone who is actively working between 04:30pm to 05:00pm and unexpected things have been raised in transit via billing counter - here my wish to my card balance - therefore actually deactivated...
                +1 photos
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                M
                Mohan Muthuraman
                Feb 15, 2022
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                Emergency support

                Literally like brathel...
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                P
                Pradhan.sb14
                from Chennai, Tamil Nadu
                Feb 15, 2022
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                Irritating sms

                Have been getting some ridiculous msgs twice daily from Apollo. Not able to unsubscribe or cancel the service. Looking like ur all scamming ppl with ur chargeable calls which are of no use. Pls stop sending me ur stupid sms s.....
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                D
                Drape
                Feb 14, 2022
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                Can you please stop sending promotional SMS to my mobile number
                Mob - [protected]
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  N
                  Niralp
                  from Rajkot, Gujarat
                  Feb 14, 2022
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                  Unsubscribe from SMS

                  I am receiving too many marketing SMS from Apollo Pharmacy.
                  they must provide a link with every sms if anyone wants to unsubscribe from the sms. mobile number i wish to unsubscribe from is [protected]...
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                  S
                  Suha Ajja
                  Feb 13, 2022
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                  Address: Apollo pharmacy ,Walaja branch , Opposite to SATHYA home appliances

                  My Apollo customer ID number is [protected] .We have been a loyal customer to Apollo for many years.Due to some reasons I need to change my mobile number but not my customer ID of Apollo. But employee of Apollo has changed the Apollo ID without customer's knowledge. As we are from middle class we have an intention to save money in account of [protected] and use it later.
                  All of the 4 employees and one supervisor is telling you can't change phone number of [protected] . Hereafter I'm not gonna be a loyal customer of Apollo. Fed up with Apollo pharmacy service. I waited inside the Apollo more than 45 mins. This made me get stressed. I'm gonna stop using all Apollo products and the pharmacy service.
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Feb 13, 2022
                  Updated by Suha Ajja
                  06/VLV/654/20, 21, 06/06/VLV/269/20B, 06/V
                  33AAPCA5954P1ZY

                  WALAJAPETTAI BRANCH

                  PLEASE take prompt action towards this
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                    S
                    Sambhav patil
                    from Bengaluru, Karnataka
                    Feb 13, 2022
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                    Address: Mahalakshmi layout banglore

                    Hi I'm sambhav so the other day I went to Apollo pharmacies to get medicines I bought some tablets it's summed up to 24 rupees then I handed over note of hundred rupees he collected 40 rupees instead of instead of 24 rupees this behaviour to soft scamming is really wrong and he tried to be abusive and try to harm me when I reported
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      D
                      Duaribabu
                      Feb 11, 2022
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                      Refuse to give receipt of medicine purchased.

                      Address: Apollo Pharmacy Nona Chandanpukur Barrackpore killers 700122

                      Today morning I contacted to Apollo Pharmacy at nonachandanpukur barrckpore over mobile enquiring some medicines of my daughter .After being confirmed I went personally to above pharmacy between 9.30 to 10.00 am. There is only one employee who give me medicines as confirmed over telephone. But at the time of giving the receipt he refused to give receipt of the medicine named Glyxer M2 giving excuse that our system is not showing the medicine...
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                      B
                      babune2002
                      from Pappinisseri, Kerala
                      Feb 11, 2022
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                      Address: chennai

                      I am a retired officer of SBI. I have started to register an order for supply of medicines on 9th Feb.2022. Order No. is [protected]. for register of order and billing, delivery etc there are many stages in UR world app. although two days are over after starting of order registration, I have reached at the Billing stage only. two days are over after my hard efforts.
                      Beauty of the same is that nobody is responing to the calls. I had been given tele. No. that is mobile [protected] as helpline number. From morning my effort is to get a connection/response from the other side. always exchange responds that the Phone is outside coverage area.
                      My only request to the Apollo Pharmacy is that put into practice the proclomations and advertisements into practice.
                      Yours faithfully,
                      Raja subramanian
                      [protected]
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        A
                        amalpmohan
                        from Hyderabad, Telangana
                        Feb 9, 2022
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                        Defect product (Pulse oximeter) retuned and no refund issued

                        Address: Eshop corporate 7-2-1740 KSSP warehouse Complex Hyderabad

                        I purchased Oximeter through Apollo 24/7 app and i received the product. When checked its damaged and unable to use. So i raised return on same day but there was no response even after multiple communications. Then i login complaint in Consumer forum, so after that they arranged for return pick up. After pick up its almost 12-13 days still my refund not received. No response they are giving. When checked return delivery status, order is already...
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