Apollo Pharmacy Complaints & Reviews

Today i purchase citrizine 4 tablets, but cost is₹10, but some other medical shops 4 tablets ₹4 what's that huge difference, not particularly this throughout medicines will be high cost, take care regarding this complaint, if poor people any emergency how can they purchase medicines...

My order numbers[protected] &[protected]

I have ordered (1) Head & Shoulders Anti-Dandruff Cool Menthol Shampoo, 180 ml via order number[protected] and (2)Dove Cream Beauty Bathing Bar, 625 gm (4 x 125 gm + 125 gm Free ) via order number[protected]

I received different items. In place (1) item, I received Head & Shoulders Anti-Hairfall Shampoo, 180 ml and in place of (2) item, I received Dove Cream Beauty Bathing...

When i made payment thro' debit card, at the time of putting PIN, PIN nos are displaying in payment m/c, I asked the staff Mr Arup Chakraborty- API 27535 (Chinsurah- station rd)" Any mistake happend in m/c? It is a question o safety for customer. I am not satisfy with his irritated ans. Happend on[protected] at 20-32 Hrs, Bill no 5075.

Thanks
Swapan Banerjee...

I was disturbed by a call during my working hours to intimate about offers on diapers.
Doesnt it look IDIOTIC?
Do you expect us to leave our work and come running to your store to buy diapers?? What stops you from sending a sms ?
Please respect others privacy. Have some basic decency and common sense.
For you it is business, for us its outright nonsense disturbing the continuity in our work....

When I am at Apollo pharmacy they are not considering payment which was paid by using Apollo card... If I ask any reason for that issue they simply saying that their is an issue with OTP receiving, but their is an person who received OTP in an line...
It's all begin with a person in the pramacy every time he treats very uncomfortable way with the customer ...
Please look over it......

Date : 21/5/2022

Issue Description:

REQUEST FOR REFUND

I have ordered 3 quantity of SIMILAC ISOMIL and 1 quantity of CERELAC.
I received only 1 quantity of SIMILAC ISOMIL and 1 quantity of CERELAC.
The delivery boy told me that the remaining product will come in next parcel.
So I waited of 2 days and then i check my APP found that my order was closed ( delivered Fully)br...

I Pabitra kumar ghosh, s/o Mrs Bela ghosh, register mobile number - [protected], visited your ghola bazar store on 26/05/2022, to buy a medicine, my mother and my wife is a sugar patient.i used to buy medicines for them from your store.today i want to buy a gluco meter also.there is two glucometer showing in your store showcase.i just want to know the price of the glucometer, that's why I want to know the price of the glucometer, then your...

Hi,

I haven't received my refund yet.

I have been raising queries and no proper response is being given.

ORDER #[protected]
Cancelled

I have raised enquiry in Apollo 24|7 portal three times and also mailed Apollo for 6-7 times.

Each time a auto generated mail comes and aftr two days, a mail comes that my refund will reach my account in 10 days.

Then...

Appollo pharmacy Anna nagar Chennai, I was a sales person over there and I resigned due to unforeseen circumstances now the department head is not returning my 10th certificate....

I ordered mild shampoo 10 days ago through your website (amount already paid). Still, now they didn't deliver. Also, I have raised the complaint on the website multiple times. But, still no response.

ORDER #[protected]...

I ordered medicines on the app that claims to deliver medicine in 2 hours. Firstly, I recieved medicines in 24 hours. Secondly, I recieved partial order.

Thirdly, I have been following up with them sonce last 3 days for refund/delivery of remaining order.

This is really terrible. Their customer care forum keeps asking me for the same info again and again and it is so tiring....

So I have ordered some medicines through apollo online medicines,
Order no:[protected]
It was a prepaid order
I have ordered it on April 17th and it was supposed to be delivered to me by April 26th. No agreement has been made to deliver the product and when I complained about this through email to them, they said they’ll look into the matter, but I haven’t received the products til today...

I ordered 2 chocolate flavoured Apollo diabetic protein powders online for INR 1200.000 and they delivered normal one on 9th March 2022 (which tastes odd and no one likes to consume) immediately I raised "NEED HELP" in Apollo online and both Apollo diabetic protein powders were returned to the delivery agent on[protected] and till date no other response from Apollo 24/7.

Kindly help me to get the right one or arrange for refund.br...

My purchase points are not getting updated in my account. Please do the needful.
Thanks
Ravikumar
[protected]...

PLZ DO NOT BUY MEDICINES FROM APOLLO 24x7
I would like to share my personal experience with this app.3 days before I ordered my wife medicines costing rs of 4500+as thought of Big brand but they cheated me.You can see the attachment my prescribed medicine COQ-300(MRP-1815 each strip)2 strips and accordingly I paid the amount but they dispatched simple COQ(MRP-394.34)which was absolutely wrong…hope you can understand taking wrong...

I ordered medicines for my father through apollo 24/7 app on 2nd may 2022, before placing the order it show the delivery time is one day but after placing order it show medicine will deliver on 8 may still now I haven’t received medicine, even I called to customer care there is no response and tried in all the ways i wrote emails as I need medicine urgently for my father, he CKD and heart disease patient but no use.
below I’m attaching...

I ordered the medicines on May 4th but still didn't receive my medicine.It has been worsening my health...

Unsubscribe from sms services and delete my account having mobile number [protected]...

I had put the medicine order, which was supposed to deliver on 9th May 2022. Still the order is not shipped.
Now, the status is showing as "Delayed due to heavy no of orders"

If you people are not capable enough to deliver the order, why do you take the orders.

Order no:[protected]...

Apollo is sending me promotional messages which I never subscribed for. !!! And I tried to opt-out of those by sending APOLLO UNSUB sms to their given no. but the sms are still being sent to me by them.
My no. : [protected]...