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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Dec 29, 2025
Complaints 2015
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1206
Unresolved
809
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Apollo Pharmacy reviews & complaints page 22

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D
Duaribabu
Feb 11, 2022
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Refuse to give receipt of medicine purchased.

Address: Apollo Pharmacy Nona Chandanpukur Barrackpore killers 700122

Today morning I contacted to Apollo Pharmacy at nonachandanpukur barrckpore over mobile enquiring some medicines of my daughter .After being confirmed I went personally to above pharmacy between 9.30 to 10.00 am. There is only one employee who give me medicines as confirmed over telephone. But at the time of giving the receipt he refused to give receipt of the medicine named Glyxer M2 giving excuse that our system is not showing the medicine...
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B
babune2002
from Pappinisseri, Kerala
Feb 11, 2022
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Address: chennai

I am a retired officer of SBI. I have started to register an order for supply of medicines on 9th Feb.2022. Order No. is [protected]. for register of order and billing, delivery etc there are many stages in UR world app. although two days are over after starting of order registration, I have reached at the Billing stage only. two days are over after my hard efforts.
Beauty of the same is that nobody is responing to the calls. I had been given tele. No. that is mobile [protected] as helpline number. From morning my effort is to get a connection/response from the other side. always exchange responds that the Phone is outside coverage area.
My only request to the Apollo Pharmacy is that put into practice the proclomations and advertisements into practice.
Yours faithfully,
Raja subramanian
[protected]
Apollo Pharmacy customer support has been notified about the posted complaint.
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    A
    amalpmohan
    from Hyderabad, Telangana
    Feb 9, 2022
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    Defect product (Pulse oximeter) retuned and no refund issued

    Address: Eshop corporate 7-2-1740 KSSP warehouse Complex Hyderabad

    I purchased Oximeter through Apollo 24/7 app and i received the product. When checked its damaged and unable to use. So i raised return on same day but there was no response even after multiple communications. Then i login complaint in Consumer forum, so after that they arranged for return pick up. After pick up its almost 12-13 days still my refund not received. No response they are giving. When checked return delivery status, order is already...
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    S
    Sripriya P Gobal
    Feb 9, 2022
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    I have ordered for minoxidil 5% solution with your Apollo pharmacy Kolathur, ph: +[protected] on Feb-6th noon for home delivery .. today we are in Feb-9th, 8.30 pm .. still home delivery not done … usually, with stock I get delivery from other pharmacies within 6 hours ..without stock, I get delivery max within 24 hours .. having Apollo name, it’s been 3 days and still your staffs don’t say when they will deliver .. very pathetic service and I will never use or recommend Apollo pharmacy henceforth ..
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      K
      kvsrinivas2016
      Feb 9, 2022
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      Not giving receipt and asking to pay the amount to to there personal phone pay account

      Apollo pharmacy branch at vinukonda (opposite RTC bus stand), Employees in this store, Not giving receipt and asking to pay the amount to to there personal phone pay account and taking more price...
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      R
      rajvir76626
      from Lalganj, Bihar
      Feb 8, 2022
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      I tried so much to stop promotional SMS, but no any response getting. My mobile number is [protected].
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        G
        Gaurav Bohra
        from Muzaffarpur, Bihar
        Feb 6, 2022
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        “APOLLO UNSUB” to [protected].
        I have tried to unsubscribe via above sms from my mobile number [protected].
        But still receiving sms on regular basis.
        Kindly unsubscribe my number from your list on immediate basis.
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          A
          ankit ku.
          from Patna, Bihar
          Feb 5, 2022
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          I have ordered 9 items of medicine Such as
          1. Aziresp 250mg
          2. Dermadew acen fash wash
          3. Medwhite gel 15g
          4. Nadoxin gel 10g
          5. Vitoxy forte
          6. Dermadew acen soap
          7.Salyzap body spray
          8. Teczine 10mg
          9. Zit 20mg
          through Apollo 247 pharmacy app of total amount of 2130 on Feb, 2, 2022 .( ORDER NO.[protected]
          and my medicines delivered on 5 feb, 2022 but when i open the medicine package, my most of medicines are not available in the package (5 medicines are missing) such as-
          1. Aziresp 250mg
          2. Dermadew acen fash wash
          3. Medwhite gel
          4. Nadoxin gel
          5. Vitoxy forte
          and bill no of these medicine is 11796DS0274911.
          So i want to resolve my problem immediately and my missing medicine to get delivered to me otherwise refund my money(of missing 5 items ).
          +1 photos
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            D
            [email protected]
            Feb 5, 2022
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            The delivery executive did not handover the medicines. Despite he reached on the doorstep.
            He was demanding more money that Apollo should pay to him.
            Pathetic experience with apollo.
            Highly disappointed and I would never like to order again from this pharmacy.

            First of all it got delivered late and what if the person is in urgent need of medicine! And when the executive came he denied to handover the medicine by saying that no option is coming up that medicine is delivered and secondly he was asking for more money even though it was not reflecting on the app.
            I made the payment online and no resolution has been provided yet. Just receving message that somebody from our team will contact you shortly.
            But no call back received.
            I would like to give worst feedback to the delivery feedback regarding this act and for rude behavior.

            I would suggest not to order from this pharmacy.
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              S
              Sundarachozan
              from Chennai, Tamil Nadu
              Feb 3, 2022
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              Near saravana bhavan hotel, harur, dharmapuri dt

              Rude n arrogant behavior by staff...
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              C
              ChetnaAgarwal92
              Feb 3, 2022
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              Faulty Digital Thermometer

              I purchased Apollo thermometer on 23rd January. In just 5 days the thermometer started showing wrong readings. I was suffering from COVID and when i had no fever the thermometer was showing me fever of 102-103 and it was increasing every 1 hour. Luckily I had another thermometer due to which I got confirmed that the one purchased on 23rd Jan was giving wrong readings. This led me to go through a lot of mental pressure and i would like to...
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              E
              Eashwra
              from Chennai, Tamil Nadu
              Feb 2, 2022
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              There was not test solution in the tube. Defective product was sent. pharmacy always refuses to deliver medicine. Very bad service.
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                D
                [email protected]
                Feb 2, 2022
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                The delivery executive did not handover the medicines. Despite he reached on the doorstep.
                He was demanding more money that Apollo should pay to him.
                Pathetic experience with apollo.
                Highly disappointed and I would never like to order again from this pharmacy.

                First of all it got delivered late and what if the person is in urgent need of medicine! And when the executive came he denied to handover the medicine by saying that no option is coming up that medicine is delivered and secondly he was asking for more money even though it was not reflecting on the app.
                I made the payment online and no resolution has been provided yet. Just receving message that somebody from our team will contact you shortly.
                But no call back received.
                I would like to give worst feedback to the delivery executive regarding this act and for rude behavior.

                I would suggest not to order from this pharmacy.
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  P
                  pappaji
                  from Vadodara, Gujarat
                  Feb 1, 2022
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                  Staff related issues & delivery

                  Address: 301/a Gayatri Flats Boi Lane Ellora Park, 301/a Gayatri Flats Boi Lane Ellora Park

                  Staff related issues & not handling delivery everytime, we never expected this type service offer to customers....
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                  S
                  sampada2905
                  from Mumbai, Maharashtra
                  Feb 1, 2022
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                  Resolved

                  Paid but order not confirmed

                  Money got deducted from my account but order was not confirmed. Now I am scared. Please help. I made the order through website. Now my order isn't even visible on website ....
                  +4 photos
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                  R
                  RameshAK
                  Jan 31, 2022
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                  Promotional Messages

                  I recently purchased medicines from Apollo Pharmacy and from then onwards I have been contantly receiving promotional messages.

                  I receive even 2-3 messages on a daily basis.

                  Please stop the messages as soon as possible and I also do not want any further promotional messages from Apollo Pharmacy....
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                  S
                  sen sacop
                  Jan 30, 2022
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                  Address: Kovaipudhur

                  Substituted wrong medicines.
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    S
                    subramony [email protected]
                    Jan 28, 2022
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                    Iamasbi pensioner sbigeneralinsurance sbiretiree healthassist benificiaryn

                    on 19/01/2022 i hav pplieid medicnecs through URWORLD VIDE ORDERNO

                    [protected] &BILLPREPAREDFOR RS2485/76 BUTBIHAVENOT RECIEVED
                    MEDICINES CONTAINED INTHE SAID ORDER. PLEASE LOOKINTO THE MATTER &DOTHENEEDFULL. V.SUBRAMONY IYER RETD MANAGER SBI
                    SRIRANJANI 30 SATHYANAGAR KARAMANA TRIVANDRUM 695002

                    PHONE[protected][protected] [protected]@gmail.com
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      J
                      Judy Joicy Johnson
                      Jan 28, 2022
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                      Home sample collection

                      I have various problem. If you book a service and they give a slot for 8am - 11pm, you get a call at 6:30 in the morning to confirm the location. Why then the slots are given, giving a call half an before make sense.. this is extremely disturbing.

                      When again i booked a slot for 6:30 am -8am, how can you expect a call at 5:15am this early morning, and it's just for location confirmation. When asked why do you have to call this...
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                      G
                      Girish SSP pradhan
                      Jan 27, 2022
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                      Address: AT PANIGRAHI NAGAR, PO PANIGRAHI PENTHO

                      I want my ordered pack as soon as possible
                      +1 photos
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Jan 27, 2022
                      Updated by Girish SSP pradhan                       I want my ordered pack as soon as possible
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