Apollo Pharmacy Complaints & Reviews

Placed medicine order on 25 oct and did not delivered on time(Sep 30).. and then cancelled the order on NOV 6, no refund status till its been almost 10 days, ,

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Dear Sir/Madam
I had purchased a Blood glucose on monitor (HSN Code 90189019, Bill No. 12229CC0001438, Branch - Rameswari Road, Address - Ground Floor, Plot No 11, Rameswari Road, Nagpur, Maharashtra) on 12th November 2021. So at the time of purchasing, I asked seller to update the time & date of this monitor & after that they told me there is no option for time & date. Then I told him, on the brochure it has been mentioned regarding data with date & time. When I show him, after that he is telling no customers are asking for time & date update, so why you are asking for the same. On the other hand we have not got training regarding the same. After that I asked him for product warranty for 1 year, then the reply was very casual & according to him there is no warranty, if I will give for repair on warranty, then it will take minimum 1 year. So there is no warranty of this monitor, but on the other hand regarding 1 year warranty, it has been mentioned on monitor box.So kindly look into this & do the needful at earliest.

Warm Regards

Pitabas Mohanty
Mob.No [protected]

Working Staff not responding properly to the Customer in Apollo pharmacy Thiruvallur AppaSami salai Branch.Behaviour also rough speech to the customer.

Worst service. I had ordered 2strips and paid while placing the order. But after placing order, another 2 strips were added and asked me to pay for the others which I didn't add. I tried cancelling but it asked me to reject delivery. Delivery person rejected to cancel it and I had to pay the rest and take the medicine. I contacted Apollo customer care regarding this, mail was sent for refund of the amount I paid while placing order 4 days ago and yet to be credited and not the amount I paid during delivery. I have being contacting them everyday about this and I get the same mail with the half refund everytime I contact them. They rudely hung up on me with standard ' apologize for inconvenience caused' message. Please resolve this ASAP. Order number[protected]. Zonal pharmacy ticket 100446. PFA'ed mail and bill for reference. Hope this issue gets resolved sooner

I made a payment of Rs 1011 from my paytm account vide UPI ref no[protected]. My account has been debited of that amount but your apollo pharmacy at Ghatikia, Bhubaneswar said that the money did not go to the hdfc upi. I had to pay the amount once more in cash. Hence please refund the amount of Rs 1011 back to my account immediately...

Please unsubscribe me from all messages from apollo pharmacy as they send too much messages which is irritating...

On Nov 2 at 6:34 pm I have done transaction for purchasing medicine to appollo pharmacy Mehdipatnam branch Hyderabad India, I have done transaction on gpay and gpay showing transaction is completed but chemist are rejected saying that your time limit is exceeded I already lodge a complaint in bank and gpay and I got a reply from gpay that your money reached to merchant please collect money from merchant.
Same day I keep on asking about...

I tried ordering from apollo pharmacy app on 10.11.2021. I supposedly had 76 health credits but was unable to redeem them.

Hi team, enter I have placed an order on 8 Nov 2021 and still I have not received it .However it has been marked as delivered on your mobile app(apollo 24*7). I have raised multiple complaints and send an email also to customer care but I have not received any resolution and also my complaints are getting closed by themselves . Can you please look into the matter

I am a customer of Apollo Pharmacy, doctor prescribed 30 tabs, brought 10 tabs day before yesterday and approached Apollo pharmacy, Kattupakkam today(10/11/201/21) morning 10:30 AM for the remaining 20 tabs. Apollo Pharmacy staff was not bothered to check the availability, he says not available straight away and he was very rude and ruthless on behaviour. I asked for the manager contact, He says what maximum Apollo Pharmacy can do, they will remove from job, I can find another...this attitude shows he is on fault, not bothered, arrogance etc... I even registered my complaint with the Manager...such a customer care will definitely affect any organisation... with this experience I am not comfortable...

I dont want to receive sms any of these as they are very irritating.

I tried to block unsubscribe to sms(APOLLO UNSUB to [protected]) but nothing works, I am still receiving those promotional messages.
(M) [protected]...

Hi,

I would like to stop giving the pills Nexito Plus and Jo Plus to the patient Ram Dass. The phone number is [protected].

He becomes addicted to this tablet and using it continuosly.

He is buying this tablet from various Apollo Pharmacy branch in chennai using the previous bills and the copy of the doctor prescriptions.

Requesting to Red mark his Contact number and Please stop giving this pills to him

Hi,
Myself Ravikumar senior software engineer at one of the MNC companies. Today at around 5-7pm I went to Apollo pharmacy in the lane of Remedy hospitals road no. 4 Kphb Hyderabad to purchase covid masks. 2 of the Apollo staff persons was rude. Iam having irritation problem. So i talk less, do my work and go. But one of the staff misbehaved with me. At last after purchasing items, when I go out, another staff person came out immediately and threatened me. This is nothing but a severe issue. There must be good customer and seller relationship. I sincerely request Apollo management to take action against them.

Thanks,
Ravi

I want to change my registered mobile number on apollo pharmacy, but i am not able to change the mobile number as during the procedure its asking for an otp which is an impossible task to do as the sim card number no longer belongs to me.

I have purchased medicine from Srirangam branch for rs214.79vide bill number 45546065dt04/11/2021.
I have not given member discount.pl do the needful and credit same to my account.
Temporary lady staff who was present not able to identify correct medicine and issuing wrong medicine.
See my previous bill...

I have purchased from apollo pharmacy fathimanagar 506004 feeding bottle wide mouth with peristaltic nipple capacity 150ml for rs 250.00 on[protected] at 9:45pm as my family needs 250ml bottle so it was late as i reached home it was 10:15pm so i decided to exchange the product next day and i have visited the apollo pharmacy fathimanagar 506004 at 11:45am on[protected] and requested the executive to replace the product from 150ml to 250ml which cost 300.00 rs so i requested the executive to payexchange and i will pay extra cost of 50 rs
but the executive has decline my request my sister requested him on phone call still he is declining our request so sir i want to know the return policies of apollo pharmacy in details or i need you to exchange my product this behaviour of your executives will loose your customers because i am the regular customer of apollo since 7years i need you to take an action on the executive work in apollo pharmacy fathimanagar warangal pincode 506004

Purchased Apollo BP machine in Hyderabad, Kukatpally jayanagar branch with1 year warranty complained several times but staff is not responding, every time asking me to come later. Now they are tellin g that I have not purchased from them like that, I have online proof that I bought from them, even they also confirmed few days back, what to do now?...

Hi,
I bought medicines worth Rs310 in the apollo himayatnagar outlet
I was promised a discount of 10% but was not given the same. The counter boy informs me that it is doing of the computer. The bill also was not given till I insisted for the same and surprisingly does not have apollo logo on it
I suggest you give diiscounts you promise else do not promise...

I bought 2 dairy milk chocolate form appollo pharmacy one chocolate is contains maggots, chocolate quality is poor, they are selling worst quality chocolates they are not preserving chocolate in good condition, they are ignoring customer complent,