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Apollo Pharmacy Complaints & Reviews

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Updated: Mar 13, 2026
Complaints 2018
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Apollo Pharmacy reviews & complaints page 27

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R
R@Jain
from Noida, Uttar Pradesh
Feb 2, 2019
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point not credited to card no 1050280362

Address: 110085

I tried to login but always say invalid capcha (When sometime there is no capcha), also i tried to complaint says invalid capcha (When there is no capcha), no way to complaint/contact to apollo pharmacy. I bought medicine from apollo pharmacy rohini sector-18 on dtd 31/01/2019 of rs 396.20 and rs 56.80 same date. But till now no point credited to my card [protected]. After so many chat, contact at [protected], [protected] but no proper response....
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VidyaAmith
from Bengaluru, Karnataka
Jan 26, 2019
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jp nagar bangalore apollo pharmacy related

Address: 560078

The order for baby’s medicines taken last night (25-jan-19) for home delivery by a staff but not delivered nor informed because i had asked for cc payment mode.
Next morning i called and staff named praveen said yes we took your order but can’t deliver because cc machine isn’t working. Was very rude and told if you want come here at pharmacy, make payment and take it! He also cut the call abruptly without even apologising!br...
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Ruchi Saraogi
from Kolkata, West Bengal
Jan 11, 2019
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online order of diaper

Address: Kolkata, West Bengal, 700010

I have ordered a diaper huggies xl pant style online ordered no[protected] on 9/1/19. I am being told that it will not be delivered to me since there is some problem in the amount. When i ordered the amount was 540. Now they are telling me to pay 690. Please look into the matter as soon as possible. This is total fraud.
Ruchi saraogi
[protected]...
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Ajitpanda
from Mumbai, Maharashtra
Jan 4, 2019
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not giving health credits

Address: 380015

I purchased medicines and other items of ₹719 from apollo pharmacy store at sachin tower, shyamal cross roads, ahmedabad on[protected] and i was given health credits of 46.95 and sms was received on[protected] on my phone, but when i visited store on[protected], i was told that only 16.70 points are showing in the system which was the point balance before credit of 46.95 on 10-12-18, i was asked to contact the number[protected], i tried...
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Piyushkrprasad
from Kolkata, West Bengal
Dec 28, 2018
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non-issuance of bill/ misbehaviour

Address: Howrah, West Bengal, 711101

I went to Apollo Pharmacy, NS Road Branch near Siddheswari mandir, Howrah at 10.45 PM on 28/12/2018 to buy some medicines. Waited 15 mins but the employees were not responding and when they did, they were rude and unapologetic. Further, I bought a medicine and when I wanted the bill, they refused. Such behaviour is totally unacceptable especially given the context of medicines/drugs.

Please do the needful and mail the outcome...
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R
Dec 27, 2018
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employee reckless behavior

Address: 607001

On 26. Dec.2018 around 17.30 hrs i have purchased medicines at appolo pharmacy, manjakuppam cuddalore. Whenever i visit the pharmacy your employee use to ask my mobile number and name for billing purpose, i have been informed by him that there is some problem in the system and that’s the reason why he is asking my detail for so many months.
I have advised him that not ask for name or with any customers which makes them frustrated,...
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Kundan Kuma
from Kolkata, West Bengal
Dec 12, 2018
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staffs behavior are completely rude and non professional

Address: Kolkata, West Bengal, 700135

Yesterday, i have visited below address-

Pharmacy near new action area 3; medicine; pharmacy; medical store; dolo 650 mg; sports nutrition... Kolkata - 700059; [protected]; near milan mandir.

The behavior of the staffs are very unprofessional and rude, they were shouting on me along with the abuse word, i have make the videos also to upload on social media or will show evidence to policy or legal.
br...
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Priya anand S
from Bengaluru, Karnataka
Dec 11, 2018
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im complaining about the amount that has been stuck

Address: Bangalore, Karnataka, 560083
Website: www.apollopharmacy.in

I had been to purchase honey and some other products in gottigere branch on 28th nov 2018... The pharmacist had sent the link to pay through phonepe app.. And when the transaction was shown successful.. The pharmacist told the amount have not credited to him and it has been transferred to the main branch of Apollo pharmacy.. So the pharmacist told to come after two days.. When i went aftr two days.. Again he had given some other date.. I...
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Kannank880
from Keelakarai, Tamil Nadu
Dec 11, 2018
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not provide a proper bill for my medicine

Address: Sivaganga, Tamil Nadu, 630001

Hello sir, yesterday, i have purchased some medicine for your pharmacy in periyar statue branch-karaikudi. She is not entered a correct details of my medicine on my bill and overwrite on my bill. She is take a 45 minutes for prepare my bill. This action is really disappointed myself. I attached a bill details below. She is purposely edit my bill. Thank you...
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Walty
from Bengaluru, Karnataka
Dec 9, 2018
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sending sms late at night

Address: Belgaum, Karnataka, 591302
Website: Apollo Pharmacy

Sending sms late at night which is disturbing. Please send sms if any before 10 pm and not around midnight or after midnight. Many such instances have occurred before regarding sms being sent late at night for eg:
Sms sent at 12.48 am on 12/09/2018 and this is just one example. Can you please clarify why messages are sent so late and why not before 10 pm?...
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Chelladurai murugesan
from Chennai, Tamil Nadu
Dec 8, 2018
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payment related and staff approach

Address: 600073

I am a regular customer of apollo pharmacy sembakkam. Last time when i purchased medicines your swipe machine malfunctioned and your staff swiped 7-8 times by mistake. My account got debited. Your staff called me next day and told the same was not reflecting in your account. I said still my amount has not reversed and i can give only after reversal of the money. But one of your staff ramya was rude in approach and she is asking me to pay...
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K Jayashankar
from Korampallam, Tamil Nadu
Dec 8, 2018
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service very worst in apollo j p nagar mysore

Address: Mysore, Karnataka, 570008

I am a regular customer of mysore j p nagar apollo not a very good service is given and the way treat is very bad today 08/12/2018 please check video footage first come first serveis not practised and made me wait for almost 45 minutes and ultimately i cancelled my bill of rs 2200 which was already billed apollo brand name will be spoiled if this is the case
Dissatisfied customer
K jayashankar [protected]...
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surendranegi06
from Ahmedabad, Gujarat
Dec 4, 2018
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wrong content medicines provided

Address: Ahmedabad, Gujarat, 380015
Website: www.apollopharmacy.in

My elderly mother is 65 yr old and she is suffering from liver problem, diabetes and other old age medical issues, we are align with ongc panel, and they have channelize "apollo pharmacy" for medicines. But continuously we are being harassed by dedicated apollo pharmacy staff, as they continuously hand over the different medicines with totally different drugs. (As my mother can't read english we have to visit then 3-4 times to exchange the...
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Indrasays
from Hyderabad, Telangana
Nov 30, 2018
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unprofessional behaviour by staff

Address: 500039

Hi,

This is in regards to store located in d. No.5-123/1shop no 1, buddha nagar peerzadiguda (Vill), uppal (Mandal), boduppal, hyderabad, telangana 500039.

I always prefer apollo pharmacy for my family medical needs, with my previous positive experience i have offered through ramanthapur store. But coming to this particular peerzadiguda store, i felt very unprofessional male staff in particular, not even interested...
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Sureshajaqul
from Mandya, Karnataka
Nov 27, 2018
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ayush anti dandruff shampoo

Address: Chennai, Tamil Nadu

I tried to buy a anti dandruff shampoo they are selling 1years 8 month old product... Really frustrating... They regret to take back the product...
Store name : mambakkam main raod medavakkam..in that stores all the shampoo theu being sold which is one year old product... Really it worrying.. I need a proper solution from the apollo management and dont want to happen again...
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Aashima Mahajan
from Kota, Rajasthan
Nov 27, 2018
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wrong product provided

Address: Jaipur, Rajasthan, 302015

I went to your store at janta store, bapu nagar, JAIPUR the pharmist standing there recommended a gel tube for fungel infection. Saying that this is best, I asked him to give me tube recommended by dr. To me. He said take this, this is better. Today I went back to the store saying please replace this as this is not suiting me. The person refused to do that, and I also asked there manager to check the availability of the product that was asked...
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Anand Ramakrishnan
from Bengaluru, Karnataka
Nov 19, 2018
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deceiving customer

Address: Bangalore, Karnataka, 560043

I asked for a particular cough syrup, but he said it is not available and had only apollo cough syrup and when his co worker came and around he pointed out that they have the cough syrup which i asked him.
When i asked why he didn't want to give me what i asked for, he said it was expired but when i saw the exporter date it was 2012, and he changed his answer and said that the cover was damaged but it was not.
Overall he just...
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Ravikanth Aireddy
from Hyderabad, Telangana
Nov 19, 2018
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baby diapers - not delivered even after a week

Address: 500039
Website: Apollopharmacy.in

I have ordered online #[protected]. The amount is deducted from my pants but the product is not yet delivered even after 7 days. I have called customer care and wrote emails to [protected]@apollopharcy.org and [protected]@apollopharmacy.org but so far not received any update. Since the order the status is showing as packed only. Please get the product delivered to me....
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maneshg17
from Jaipur, Rajasthan
Nov 14, 2018
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excess payment through phonepe

Address: New Delhi, Delhi, 110005

Dear sir/madam,

I have purchased few medicine at apollo pharmacy at jeewan hospital rohtak road new delhi -110005 on dated 3/011/2018 it has debited from my phonepe account but not reflected to your outlet (Transaction id c1811031956358421276296) then i have paid again the same amount.
The said amount was not credited in my phonepe wallet. I have lodged my complaint to phonepe support they are asking to contact you...
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Msk2013
from Delhi, Delhi
Nov 9, 2018
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nebulizer malfunction

Address: Gautam Buddh Nagar, Uttar Pradesh, 201307

I had purchased nebulizer from apollo pharmacy around 4 years back from sec 53, noida store. The product had 2 years of warranty period. Before 2 years were over, it stopped functioning and the store manager had replaced the mal functioned product. He also informed me that on the new piece, there will be no warranty which was fine for me. Now, the replaced piece also stopped functioning almost again within a span of 2 years. I went to the...
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