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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
Complaints 2017
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Apollo Pharmacy reviews & complaints page 27

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D
dipen parmar
Nov 19, 2021
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Dear sir,
My self dipenparmar from Ahmedabad Gujarat i am appointed as a pharmacy assistant at the Apollo pharmacy and i respect my job very well but our branch excucative mr Ajay Banker is give us mentally torches and tell don't Leave the job after end of our duty time.
So i humbly request you sir if mr Ajay Banker is doing same for the employee i am sure all the employee under the mr Ajay Banker all are resign there job
Apollo Pharmacy customer support has been notified about the posted complaint.
Nov 19, 2021
Updated by dipen parmar
I request you to hr department for this problem
Thank you
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    Vijaya Saradha
    Nov 19, 2021
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    DAILY SMS msg even when UNSUBSCRIBED

    Iam getting daily SMS messages from APOLLI.

    A single mistake to OPT Apollo for online doctor during COVID and APOLLO is like a demon stick to my phone.

    Ita so IRRITATING not giving customer preference.

    DEFINE UNSIBSCRIBE from APOLLO POV and its meaning is SEND irritating SMS until u change to new phone.

    Do u even know how much WIFI radiation u r causing to every single human wjo...
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    Srikanth Satpute
    from Kamareddy, Andhra Pradesh
    Nov 19, 2021
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    Refund amount is not yet credited

    I lost to Apollo completely... Pankaj sharma is the manager who asked to give the complaint against his CEO Mr Jacob..and disconnected the call without giving the solution...how rude he was and how dare him disconnecting my call..
    Mr CEO this is how your organization is working ... It's been 40 days that I didnot get my refund amount as one of the baby product is picked up as the product is damaged... And your team espically pankaj...
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    bvn901
    Nov 18, 2021
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    Address: Bengaluru
    Website: Apollopharmacy24x7

    I have ordered some medicines through online on 13th November showing delivery by 17th November later observed in order status as delivery by 19th November, received message on 18 th medicines will be delivered today will be called by delivery executive (no contact no. Of delivery person available) but in afternoon received auto call to inform delivery attempted when the concerned delivery person neither contacted me over phone nor was present at my address to deliver medicines. Now When called customer care, executive did not listen to any of my concern but simply read out the status appearing on their screen instead of resolving the problem. Worst service will never gonna order anything in future from apollo pharmacy.
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      manjumasali
      Nov 15, 2021
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      Placed medicine order on 25 oct and did not delivered on time(Sep 30).. and then cancelled the order on NOV 6, no refund status till its been almost 10 days, ,
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        Sagar Jjj
        Nov 15, 2021
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        Dttdddddfgggg
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          Pitabas Mohanty
          Nov 15, 2021
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          Address: Rameswari,Nagpur,Maharashtra

          Dear Sir/Madam
          I had purchased a Blood glucose on monitor (HSN Code 90189019, Bill No. 12229CC0001438, Branch - Rameswari Road, Address - Ground Floor, Plot No 11, Rameswari Road, Nagpur, Maharashtra) on 12th November 2021. So at the time of purchasing, I asked seller to update the time & date of this monitor & after that they told me there is no option for time & date. Then I told him, on the brochure it has been mentioned regarding data with date & time. When I show him, after that he is telling no customers are asking for time & date update, so why you are asking for the same. On the other hand we have not got training regarding the same. After that I asked him for product warranty for 1 year, then the reply was very casual & according to him there is no warranty, if I will give for repair on warranty, then it will take minimum 1 year. So there is no warranty of this monitor, but on the other hand regarding 1 year warranty, it has been mentioned on monitor box.So kindly look into this & do the needful at earliest.

          Warm Regards

          Pitabas Mohanty
          Mob.No [protected]
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            K
            Kannan.Sppy
            from chennai, Tamil Nadu
            Nov 14, 2021
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            Address: Apollo pharmacy Thiruvallur AppaSami salai Branch

            Working Staff not responding properly to the Customer in Apollo pharmacy Thiruvallur AppaSami salai Branch.Behaviour also rough speech to the customer.
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              7
              7019450070
              Nov 13, 2021
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              Worst service. I had ordered 2strips and paid while placing the order. But after placing order, another 2 strips were added and asked me to pay for the others which I didn't add. I tried cancelling but it asked me to reject delivery. Delivery person rejected to cancel it and I had to pay the rest and take the medicine. I contacted Apollo customer care regarding this, mail was sent for refund of the amount I paid while placing order 4 days ago and yet to be credited and not the amount I paid during delivery. I have being contacting them everyday about this and I get the same mail with the half refund everytime I contact them. They rudely hung up on me with standard ' apologize for inconvenience caused' message. Please resolve this ASAP. Order number[protected]. Zonal pharmacy ticket 100446. PFA'ed mail and bill for reference. Hope this issue gets resolved sooner
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Nov 19, 2021
              Updated by 7019450070
              I didn't receive any communication from Appollo after sending the details to Appollo pharmacy. When I tried to contact customer care through whatsapp they just don't give any proper details and just say someone will contact regarding this. Still no response. Is customer care necessary if this is how they respond without giving proper response and they just end conversation if we ask for any details about ticket logged. Is anyone really cares what customer experience is? Is it ok to let the customer contact everyday to check on this? What kind of behaviour delivery persons should have?

              Nov 19, 2021
              Updated by 7019450070
              Please do let me know how long should I wait for such minor thing?
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                I made a payment of Rs 1011 from my paytm account vide UPI ref no[protected]. My account has been debited of that amount but your apollo pharmacy at Ghatikia, Bhubaneswar said that the money did not go to the hdfc upi. I had to pay the amount once more in cash. Hence please refund the amount of Rs 1011 back to my account immediately...
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                Shubham Asij
                Nov 12, 2021
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                Receive too many unwanted messages

                Please unsubscribe me from all messages from apollo pharmacy as they send too much messages which is irritating...
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                vinod chandani
                Nov 11, 2021
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                Billing issue

                Address: Mehdipatnam , Hyderabad India

                On Nov 2 at 6:34 pm I have done transaction for purchasing medicine to appollo pharmacy Mehdipatnam branch Hyderabad India, I have done transaction on gpay and gpay showing transaction is completed but chemist are rejected saying that your time limit is exceeded I already lodge a complaint in bank and gpay and I got a reply from gpay that your money reached to merchant please collect money from merchant.
                Same day I keep on asking about...
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                Madhu_88
                from Chennai, Tamil Nadu
                Nov 10, 2021
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                I tried ordering from apollo pharmacy app on 10.11.2021. I supposedly had 76 health credits but was unable to redeem them.
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  aprajita badola
                  Nov 10, 2021
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                  Hi team, enter I have placed an order on 8 Nov 2021 and still I have not received it .However it has been marked as delivered on your mobile app(apollo 24*7). I have raised multiple complaints and send an email also to customer care but I have not received any resolution and also my complaints are getting closed by themselves . Can you please look into the matter
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    gokul01091980
                    Nov 10, 2021
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                    I am a customer of Apollo Pharmacy, doctor prescribed 30 tabs, brought 10 tabs day before yesterday and approached Apollo pharmacy, Kattupakkam today(10/11/201/21) morning 10:30 AM for the remaining 20 tabs. Apollo Pharmacy staff was not bothered to check the availability, he says not available straight away and he was very rude and ruthless on behaviour. I asked for the manager contact, He says what maximum Apollo Pharmacy can do, they will remove from job, I can find another...this attitude shows he is on fault, not bothered, arrogance etc... I even registered my complaint with the Manager...such a customer care will definitely affect any organisation... with this experience I am not comfortable...
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      S
                      from Delhi, Delhi
                      Nov 8, 2021
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                      Don't send unwanted sms

                      I dont want to receive sms any of these as they are very irritating.

                      I tried to block unsubscribe to sms(APOLLO UNSUB to [protected]) but nothing works, I am still receiving those promotional messages.
                      (M) [protected]...
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                      Priyanka Manoharan
                      Nov 8, 2021
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                      Hi,

                      I would like to stop giving the pills Nexito Plus and Jo Plus to the patient Ram Dass. The phone number is [protected].

                      He becomes addicted to this tablet and using it continuosly.

                      He is buying this tablet from various Apollo Pharmacy branch in chennai using the previous bills and the copy of the doctor prescriptions.

                      Requesting to Red mark his Contact number and Please stop giving this pills to him
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        rkumar19900
                        Nov 7, 2021
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                        Address: [email protected]

                        Hi,
                        Myself Ravikumar senior software engineer at one of the MNC companies. Today at around 5-7pm I went to Apollo pharmacy in the lane of Remedy hospitals road no. 4 Kphb Hyderabad to purchase covid masks. 2 of the Apollo staff persons was rude. Iam having irritation problem. So i talk less, do my work and go. But one of the staff misbehaved with me. At last after purchasing items, when I go out, another staff person came out immediately and threatened me. This is nothing but a severe issue. There must be good customer and seller relationship. I sincerely request Apollo management to take action against them.

                        Thanks,
                        Ravi
                        Apollo Pharmacy customer support has been notified about the posted complaint.
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                          The Tutorial Hours
                          Nov 7, 2021
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                          I want to change my registered mobile number on apollo pharmacy, but i am not able to change the mobile number as during the procedure its asking for an otp which is an impossible task to do as the sim card number no longer belongs to me.
                          Apollo Pharmacy customer support has been notified about the posted complaint.
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                            Srimathilakshmi srinivasan narasimhan
                            Nov 4, 2021
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                            Member discount not given

                            Address: 5/23 subramaniapuram street SRIRANGAM Trichy 6

                            I have purchased medicine from Srirangam branch for rs214.79vide bill number 45546065dt04/11/2021.
                            I have not given member discount.pl do the needful and credit same to my account.
                            Temporary lady staff who was present not able to identify correct medicine and issuing wrong medicine.
                            See my previous bill...
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