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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Dec 29, 2025
Complaints 2017
Resolved
1206
Unresolved
811
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Apollo Pharmacy reviews & complaints page 23

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J
Judy Joicy Johnson
Jan 28, 2022
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Home sample collection

I have various problem. If you book a service and they give a slot for 8am - 11pm, you get a call at 6:30 in the morning to confirm the location. Why then the slots are given, giving a call half an before make sense.. this is extremely disturbing.

When again i booked a slot for 6:30 am -8am, how can you expect a call at 5:15am this early morning, and it's just for location confirmation. When asked why do you have to call this...
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Girish SSP pradhan
Jan 27, 2022
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Address: AT PANIGRAHI NAGAR, PO PANIGRAHI PENTHO

I want my ordered pack as soon as possible
Apollo Pharmacy customer support has been notified about the posted complaint.
Jan 27, 2022
Updated by Girish SSP pradhan I want my ordered pack as soon as possible
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    Y
    Yogeshsjce
    from Powai, Maharashtra
    Jan 26, 2022
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    Medicine not delivered 253801978

    Address: Raipur

    I ordered medicine online from apollo pharmacy on[protected]. Stil medicine not delivered to me however appolo is showing it delivered....
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    Jayanthi vellore
    from Begur, Karnataka
    Jan 26, 2022
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    [protected] order no, the order was delayed, i got a call telling the order will be delivered on 25th of jan and i specifically mentioned if it will be delayed later than 25th i want to cancel it . I also mentioned I really need the stuff which I have ordered. today is 26th and they order is still in transit and not received. they are making me run around.

    I need this order to be traced and delivered as soon as possible not later than 26th 9PM
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      A
      Amalpm1988
      from Nagpur Rural, Maharashtra
      Jan 25, 2022
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      Defect product (Pulse oximeter)

      Address: Eshop corporate, 7-2-1740,KSSP ware house Complex, Hyderbad city
      Website: Apollo247

      Have ordered the Oximeter from Apollo24/7 app. Sunday i received the same. Due to Poor quality item and the back side thats battery slot cover is not at all locking properly and is opening up from the slot. Since unable to use i raised return and refund request on same day. I request to take back the item and issue full refund. I dont want replacement, need only refund. Since after 48 hrs no mails or calls from them. Here one more thing,...
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      R
      Revathy Palanivel
      Jan 25, 2022
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      I ordered medicines for Rs.1800 but few medicines worth Rs.397 were missing for which I made the complete payment
      When I tried contacting the mobile number in the bill no response from them
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        G
        Guru2000
        Jan 24, 2022
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        Selling cheap non-organic product as organic products

        Address: Apollo 247 Pharmacy online

        Date of Incident: 22/01/2022 (order received)
        Order No.[protected]
        Bill No. 17536DS0145720
        Client No. [protected]

        While placing online order from Apollo 247 pharmacy, I had ordered
        "Healthvit Organic Apple Cider Vinegar 500ml" for which they charged Rs.405/- stated it as an ORGANIC product.

        But when the product was delivered, I have received non-organic general "Healthvit Apple Cider...
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        P
        Pradeep752
        Jan 24, 2022
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        Whenever I purchase medicines I am not getting my credits in my account. I am buying medicine on regular basis. But credits not coming.

        Screenshots enclosed
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          G
          GarudaSky
          Jan 24, 2022
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          Today mrng at 8am.I went to Apollo pharmacy and asking for metrogen tablets.And the bill was 3RUPEES ONLY and I gave him 50rs, he said no change available with and me give me 3rs and take the tablets, then i said I will pay you by phonepay or Gpay.And he said for 3rs we can't accept phonepay and Gpay (And kept the tablet inside the rack and saying rudely, give 3rs cash and take your tablets otherwise leave).This is the way they see customers.ONLY BUSINESS AND PROFITS.they doesn't have any concern about the patient.VERY VERY UNHAPPY WITH NEW APOLLO PHARMACY (MEDCHAL) I went to other pharmacy and took the tablets.If Some people having emergency what they will do.And is their any use or purpose of being 24×7 pharmacy.
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            A
            Akhilmadadi
            from Hyderabad, Telangana
            Jan 23, 2022
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            Address: Hyderabad, Telangana

            Order ID:[protected]. I have placed my order on Jan 17th. Till now I didn’t receive the order. I have called customer service 3 times and raised the complaint. Till now they didn’t resolve the issue and there was no call back on the status. I’m really frustrated. Those medicines are very important. I have already paid the amount online.
            Please find the attached photo copy for evidence.
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              1
              18-1212 Niharika
              Jan 21, 2022
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              I ordered via the Apollo Mobile app once and since them I’ve been hounded to minimum of 10 text messages per day, even WhatsApp some or the other promo messages come in. At this it’s just point it’s so frustrating.
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                R
                Ritesh1007
                from Vadodara, Gujarat
                Jan 20, 2022
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                Return of unused medicine

                Dear Sir/Madam,

                This mail is in reference to return of one strip of 10 tab of Zocef 250 which I had bought from Apollo Pharmacy store situated at Sun pharma Road Vadodara.

                My child could not take the tablet because it was too bitter for him hence doctor changed it to Zocef Syrup.

                Owing to this when I returned the strip to Apollo Pharmacy store they refused to take back the strip since one tab...
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                S
                Sundararajan N
                from Madurai, Tamil Nadu
                Jan 19, 2022
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                Partial Delivery out of 2 items 1 item not delivered

                Website: apollopharmacy.in

                I have ordered with Apollo Pharmacy app on[protected] against their order No[protected] the medicines are Estroease 4mg 30 tablets and Evalon cream 15gms 1 no for that the total amount of Rs.1418.40 i have paid they have raised the Bill no 11796DS0249132 for the total value of 1418.40 and i received the medicine on[protected] by opening the box i have noticed only the tablet Extroease 4 mg only. They have not sent and another item of EVALON...
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                P
                padmasri21
                Jan 19, 2022
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                Less weighted products

                I have ordered for meera shampoos 8 packets of 100 g, but I got 8 packets of 80 grams. please return my product...
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                D
                Deepa Bharti
                from Dehradun, Uttarakhand
                Jan 18, 2022
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                Address: Divya Bharti, 16 Bigha, Ward no.7, nayagaon, Vijaypur, Hathibarkla, Dehradun, Uttarakhand

                Dear Ma’amSir,
                There has been a huge delay in delivery of medicine for Order#[protected].The order was placed on 02nd Jan 2022 02:49PM, expected delivery - 6 Jan 2022 & yet to deliver as on 18th Jan Apr 2022 19:50 PM.
                My Client ID (UHID) is APJ1.[protected]
                Wrote several emails to customer care but did not get any response from the other side.
                Kindly help in getting the medicines delivered at the earliest.
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  A
                  Android Temp
                  Jan 17, 2022
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                  Address: Chennai

                  This is regarding my order id :[protected]

                  It is not delivered but marked as delivered.

                  No response after raising ticket.

                  No contact number for customer care.

                  No response in whatsapp?

                  247 means i thought is 24x7 available all time but reality is its opposite always customer care not available.
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    S
                    Sahaswi
                    Jan 17, 2022
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                    Change in product price after placing the order and asked to pay extra for it at the time of delivery

                    Address: TF-1, 4th floor, Sai Lakshmi gardens, Near MVV city, chanakyapuri layout, Pothinamallayya Palem, Vishakapatnam, 530041, Sai Lakshmi gardens

                    I placed an order on around 15th January, 2022 and my order was delivered promptly, the order amount was about Rs. 159 or so, for which I used my available 123 or so health credit points and paid the extra Rs. 28 via Paytm to place the order. The payment was successful and the order was placed. However during the time of delivery, I was not available and one of the members in our house was asked to pay Rs. 140 more and they did so and took...
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                    S
                    schandra123
                    from GHAZIABAD, Uttar Pradesh
                    Jan 17, 2022
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                    Resolved

                    Website: apollo 24/7 app

                    I had ordered medicines from apollo app on 14th Jan 2022 with order id[protected] and paid Rs1250. however bill was generated for Rs 760 and Montair LC was removed from the order citing out of stock.

                    However refund for non delivery of Montair LC was not provided instead refund of Rs 1.25 was provided which was adjustment towards MRP of delivered medicine.

                    So total Paid amount was Rs 1250
                    Bill amount was Rs 760
                    Amount refunded was Rs 1.25

                    I have raised complaint through whatsapp number and also email [protected]@apollo247.com with request #340513.
                    Jan 20, 2022
                    Complaint marked as Resolved 
                    As last after 4 days of continuous follow up through mail. i have received back my money
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      A
                      Amtul Rahman
                      from Hyderabad, Andhra Pradesh
                      Jan 17, 2022
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                      I have ordered farex milk powder on 8th January 2022 through paytm. It reached hyderabad on 13th January itself but its not yet delivered to me till now. I have called customer care many times but there was no proper response. Every time they say today it will reach you which was a big lie..
                      Worst application worst customer care worst service
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Jan 17, 2022
                      Updated by Amtul Rahman                       I have ordered farex milk powder on 8th January 2022 through paytm. It reached hyderabad on 13th January itself but its not yet delivered to me till now. I have called customer care many times but there was no proper response. Every time they say today it will reach you which was a big lie..
                      Worst application worst customer care worst service
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                        J
                        jyoti ji
                        Jan 16, 2022
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                        Order no.-253371368

                        I ordered for diapers on 10 jan 2022.. and expected delivery date was 12 jan 2022. but still i did not receive the product. the status for this order is shown attempted .but i am available at home at all the times.no one came here for the delivery. its all lie. i never saw this type of service. extremely poor. i am losing my patience. please take an action against this...
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