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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Nov 6, 2025
Complaints 2012
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1205
Unresolved
807
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Apollo Pharmacy reviews & complaints page 26

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S
Surya Manohar Macharla
Dec 14, 2021
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Hi,

I have purchased Diziron tablets at your Kota branch Vizianagaram.
Though I need 3 tablets the sales person made me buy an entire sheet which is not required for me saying they won't give in cuts.

You can verify the purchase with the number [protected]

Do the needful and help avoid wastage of money and medicine.

Thanks,
Surya
Jan 15, 2022
Complaint marked as Resolved 
Apollo Pharmacy customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2021
Apollo Pharmacy Customer Care's response Dear customer,

Cutting the strip and dispensing the medicine would cause a damage of the expiry date and manufactured dates.

Due to high risk of consuming few medicines without the expiry dates for both the customer as well as Pharmacy, partial dispensing is denied on selected medicines.

I hope you understand our limitations and this is for our patient's wellness.

Thanks & Regards,
Srinivas. K
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    Dhinesh J G
    Dec 14, 2021
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    My father has been purchasing a lot of medicines thru Apollo pharmacy.

    When I login to download the bills/ annual statement of purchase, It's totally blank.

    If I raise a query thru email. Junk response to wait. No prompt workaround to track.

    Need my Annual statements for Tax purposes.
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      A
      AravindaV
      Dec 13, 2021
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      Unethical behavior by the pharmacists

      Address: 1/9/642/ABC, ABIDS Municipality, Adikmet Rd, Vidya Nagar, Hyderabad, Telangana 500044

      Hi Sir,

      This is to your notice that the Apollo Pharmacy situated in the following address : Address: 1/9/642/ABC, ABIDS Municipality, Adikmet Rd, Vidya Nagar, Hyderabad, Telangana 500044

      I would like to tell you that the service and the stock maintained by this pharmacy is very pathetic, whilst they always mention out-of-stock for many medicines like ascoril-ds, levolin, and many heart related medications.br...
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      Divyap1996
      Dec 7, 2021
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      They are not processing my refund

      I received my order on 18 nov, order no. #[protected]. One of the ordered looked like it was hampered with, so I wrote multiple emails and the ordered was picked up for return. It’s been 8 days now and I still haven’t received the refund. I called them twice and they said the order status is showing delivered and they said they would take the issue forward on priority basis. They are lacking clarity and I believe they are not planning on...
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      Bharathd
      Dec 6, 2021
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      I want to change my phone number linked to Apollo I'd

      Please can you change the phone number linked to Apollo I'd because I have lost it...
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      Shuvankar Barman
      Dec 5, 2021
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      I regularly used this medicine. Previous I also ordered this medicine from appollo, but this time I found fake medicine. Received medicine not properly mixed with water and smell like biscuits powder and after consume mouth full of sand dust.
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        R
        Rajiblochan Nanda
        Dec 5, 2021
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        The Store incharge is hesitant to sell product.

        Address: Raipur

        In the morning at around 10 am, 5th Dec 2021, I went to purchase SIMILAC (3) from Apollo Pharmacy at Gayatri Nagar, Raipur. But I am sorry to say that the store manager was hesitant to sell me the product with a suspicious eye the reason being I ask for corporate or card discount.I have been denied for discount by saying that I am not eligible for discount. My mobile number is [protected] and am working in PNB and a regular customer of Apollo...
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        ravirathan23
        Dec 1, 2021
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        Address: Apollo Hyderabad

        I ordered medicines online on 22nd nov 2021. The order was split into
        two (No.[protected] and[protected]. Order No.[protected] of one medicine was supplied the next day i.e, 23rd. But to my surprise the order No.[protected] consisting of 2 medicines is delayed and it has not been delivered till the date of writing this mail.

        I have taken a Circle membership paying Rs.299/= but what is the use, if my medicines (Mainly diabetic) is not supplied. Even for the same medicines (Xilia MP-2) one strip was charged Rs.136.30 and the other Rs.164.60. Why this difference I am unable to understand.
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          K
          Kunalk Gorle
          Dec 1, 2021
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          Bill while purchasing medicines

          Address: Near Vizianagaram Collectorate, Vizianagaram, Andhra Pradesh PIN 535003

          In address:(Near Collectorate, VZM, Andhrapradesh) branch.

          They are not giving bills unless asked before purchase. They are not giving discounts which we get at other branches. I could clearly see that their billing machine is working yet they say it's not.

          In a nutshell, they are either skimming money without your notice or selling medicines illegally by compensating the numbers in customers bills and not...
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          garghsr
          from Gurgaon, Haryana
          Nov 29, 2021
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          My order number is[protected], ticket number of issue is 131679. Order date: 19 Nov' 21...
          One of the worst app and worst service provider. No customer care at all. They deliver wrong medicines and don't bother to revert on the issues raised through app or their whatsapp, or even through their email id. The standard reply is that we have asked shop to revert. On chasing, they just closed the ticket with their own will. Not sure how stupid a customer care team can be. This app should be removed from Google store. Rubbish services.
          Apollo Pharmacy customer support has been notified about the posted complaint.
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            K
            kunaldeb123
            from kolkata, West Bengal
            Nov 29, 2021
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            Address: 79 mahendra mondal road, kolkata 700078

            Hi... I had order one medicine for new born to Apollo medical supply website on 26-Nov-2021 morning and they committed that it will be deliver on same day. It was pre-paid order. But till the time writing this (29-Nov-2021 evening), things are not delivered. Tickets already raised but no action from them and I don't see any positive progress. Looks like Apollo is cheating people and ignoring some orders. Please have a look so that people like me does not suffer.
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            Apollo Pharmacy customer support has been notified about the posted complaint.
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              Ishwar Singh Sankhla
              from Jodhpur, Rajasthan
              Nov 28, 2021
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              I bought tusq d lozenges from the Apollo pharmacy store and in bill it cost me 49.5₹ for 6 tablets but when i see the packet it's mrp was 45 for all the 6 tablets. Why they are charging more than mrp.
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                M
                maddali narayanacharyulu
                from New Delhi, Delhi
                Nov 26, 2021
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                Today I purchased medicines from your Saidabad outlet. Bill No15480BF0002079 and 15480WS0005998.

                20% discount which was offered earlier was not given this time.

                Would like to whether such discount was discontinued?
                +1 photos
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                  A
                  Aditya 0212
                  from GREATER NOIDA, Uttar Pradesh
                  Nov 24, 2021
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                  Partial delivery of medicines

                  Address: F-1224, SAYA ZION, GAUR CITY-1

                  The issue that I have experienced was: There were 2 medicines ordered. Only 1 delivered. DONEPM tablets (10 strips = Rs2900) undelivered. Filed complaint same day 19 Nov 2021, no action taken since then. Complaint ID 134114. It occurred on: 19/11/2021 Process refund of missimg items or complete the order...
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                  S
                  Sagun Hembram
                  Nov 21, 2021
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                  Not adding discount amount to card

                  Address: Kharagpur all Apollo shop

                  My card is with ph no [protected].i bought many medicine from koushallya more kharagpur branch and from kharida more branch. Last purchase bill no 1326/CS0209073 DT 17/11/2021 was not updated with my card. After 14/09/2021 there was no update in card. If discount is not added in card. Then what's the benefit for buying your organization. Pls add my discounts to my card. My wife's card no is with phn no [protected].same problem persist for that...
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                  T
                  tessi
                  Nov 20, 2021
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                  Address: APOLLO PHARMACY,branch-2,nuzvidu,krishna(dt)Andhra pradesh,India

                  Hi sir, the stff-supervisor named RAJESH of the branch NUZVIDU(2nd branch) belongs to krishna district, Andhra pradesh, india----He is mis-behaving, abusing, using informal language and lacked speaking skills, ethical skills over his junor assistants and abusing them to leave if not want to work and showing loyal to other senoir assistants...It makes the junior one very shy infront of customers, mis-using the power while appointing duty among juniors, , , , So, plz take necessary actions against him and resolve the issue AS EARLY AS POSSIBLE.It makes new junoiors to lost thier food feeding employment of family.
                  His conduct was not matched with any CONSTITUTIONAL COMPANY LAW and LABOUR LAW and EMPLOYEE Act's.
                  Apollo Pharmacy customer support has been notified about the posted complaint.
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                    D
                    dipen parmar
                    Nov 19, 2021
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                    Dear sir,
                    My self dipenparmar from Ahmedabad Gujarat i am appointed as a pharmacy assistant at the Apollo pharmacy and i respect my job very well but our branch excucative mr Ajay Banker is give us mentally torches and tell don't Leave the job after end of our duty time.
                    So i humbly request you sir if mr Ajay Banker is doing same for the employee i am sure all the employee under the mr Ajay Banker all are resign there job
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Nov 19, 2021
                    Updated by dipen parmar                     I request you to hr department for this problem
                    Thank you
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                      V
                      Vijaya Saradha
                      Nov 19, 2021
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                      DAILY SMS msg even when UNSUBSCRIBED

                      Iam getting daily SMS messages from APOLLI.

                      A single mistake to OPT Apollo for online doctor during COVID and APOLLO is like a demon stick to my phone.

                      Ita so IRRITATING not giving customer preference.

                      DEFINE UNSIBSCRIBE from APOLLO POV and its meaning is SEND irritating SMS until u change to new phone.

                      Do u even know how much WIFI radiation u r causing to every single human wjo...
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                      S
                      Srikanth Satpute
                      from Kamareddy, Andhra Pradesh
                      Nov 19, 2021
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                      Refund amount is not yet credited

                      I lost to Apollo completely... Pankaj sharma is the manager who asked to give the complaint against his CEO Mr Jacob..and disconnected the call without giving the solution...how rude he was and how dare him disconnecting my call..
                      Mr CEO this is how your organization is working ... It's been 40 days that I didnot get my refund amount as one of the baby product is picked up as the product is damaged... And your team espically pankaj...
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                      B
                      bvn901
                      Nov 18, 2021
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                      Address: Bengaluru
                      Website: Apollopharmacy24x7

                      I have ordered some medicines through online on 13th November showing delivery by 17th November later observed in order status as delivery by 19th November, received message on 18 th medicines will be delivered today will be called by delivery executive (no contact no. Of delivery person available) but in afternoon received auto call to inform delivery attempted when the concerned delivery person neither contacted me over phone nor was present at my address to deliver medicines. Now When called customer care, executive did not listen to any of my concern but simply read out the status appearing on their screen instead of resolving the problem. Worst service will never gonna order anything in future from apollo pharmacy.
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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