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Apollo Pharmacy Complaints & Reviews

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Updated: Mar 13, 2026
Complaints 2018
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Apollo Pharmacy reviews & complaints page 31

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K
Kalyani Kumar
from Hyderabad, Telangana
Mar 3, 2018
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not giving medical bills and issuing wrong medicines - very very poor service

Hi,
We faced many issues in this apollo pharmacy, dargah circle, chittoor. We purchased some injection and medicines on the first day. Then we came to know that some of the medicines were wrong, they are not the ones that doctor has prescribed to us. Then our doctor warned them for giving wrong medicines. Also they didn't issue the bills for the items we have purchased. After we asked for two times, they issued bills to us but with...
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budaan vet
from Mysore, Karnataka
Mar 2, 2018
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regarding misbehaving of your employee

Address: 577004

This is happened @ biet road apollo pharmacy davanagere, karnataka and the employee name is shivu, and the way he talks with the customers is really intolerable plz initiate necessary action against him or else i will cancel my membership with ur organization, i used to purchase about two thousands medicine every month from ur shop, now onwards no more purchase until unless u take necessary action against that employee...
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Ela Veni
from Tiruchirappalli, Tamil Nadu
Feb 25, 2018
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inappropriate behaviour of staff

Address: 600088

Dear apollo,

Pharmacy visited: apollo pharmacy, adambakkam branch
Chennai, tn

Time of visit: 10:20 pm

Purchase list: cipla calcium and vitamin d tablet

I visited the store today to buy the above product. There was a lady staff alone in store to whom i placed the request. She was working on her computer when i entered the store and took about five minutes to respond to my...
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Anshika_09
from Delhi, Delhi
Feb 23, 2018
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delivered 'seretide accuhaler' with seal broken and refund not given

Address: Ghaziabad, Uttar Pradesh, 201010

Seretide accuhaler 50mcg/250mc was purchased from apollo pharmacy new ghaziabad, vaisahli, bill no - 11349mb0009264/ns dated 20.02.2018 and the inhaler was not available at the time of payment. It was delivered at home later. Inhaler was prescribed for 10 days requiring 20 blisters whereas inhaler containing 60 blisters was delivered.in the next 2 days we visited twice to get it exchanged with 28 blisters inhaler but it was still unavailable...
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chakravarthi s
from Hyderabad, Telangana
Feb 21, 2018
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charged more than maximum retail price

Address: Hyderabad, Andhra Pradesh

Hello,

Today (21 feb 2018) i bought a product (Melaglow skin brightening and lightening cream 15g) in apollo pharmacy near madhapur petrol bunk hyderabad. It's mrp price post gst is rs. 285. But they charged me rs. 328 and they gave bill with rs.328.
I believed that apollo pharmacy never cheats and left shop by paying amount. Later i noticed that mrp and bill are different. I am providing bill and mrp on product in...
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jyothibhaskar
from Hyderabad, Telangana
Feb 10, 2018
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I am complaining about apollo product and their service

Address: Hyderabad, Andhra Pradesh, 500036

Hello i purchased insulatard insulin pen and novo rapid pen at apollo 1 month back. At the time of purchasing they told that i can change cartridge when it finis hed but now they r telling that they can't open it i think they don't know how to open and put new cartridge so now simply they are telling it is use and throw pens and i have to buy new pens. What is this... I can't understand i am very much disappointed with ur service. Pls look...
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arsh.ipec
from Kolkata, West Bengal
Feb 9, 2018
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unprofessional employee

Address: Kolkata, West Bengal, 700078

Halthu ram lal bazar kolkata 78 - apollo pharmacy

No manner how to talk with customer, i was waiting from 15 min only 3 customer was there, my number was 2nd
And i was waiting my turn
Your employee entertain to 3rd number customer
I ask him then he talk very rudly
Very very unprofessional person u have
Very disappointed
Your emoloyee very slow
I have ur card and daily memberbr...
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jigarSupriya
from Jodhpur, Rajasthan
Feb 7, 2018
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lesser quantity in apollo shaving cream

Address: Udaipur, Rajasthan, 313001

Purchase date 1 feb 2018, incident date 7th feb 2018

Bill no 1151bbcg0000138

It is totally disappointing incident

We went for return of the shaving cream, reason given that outer packet is slidely folded, it occur little as packet kept in bag to bring for return,
Even in replacement i was purchasing the closeup that packet was also folded

Second point was completely lie and...
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Petha
from Chennai, Tamil Nadu
Feb 7, 2018
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carelessness and poor customer service and fake products

Address: 625014

Location: krishna nagar madurai
Person: uma maheswari
Date: 4th feb and 6th feb 2018

Description: i requested seretide accuhaler 50/250, nasonex and they said they would arrange for delivery by 5th feb, 2018 morning. It was not delivered and when i approached on the 6th evening, they had no record of my request and no one was willing to solve the issue. I had to go and buy from another pharmacy. They did not call...
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Prasath74
from Karaikkudi, Tamil Nadu
Feb 4, 2018
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am complaint about new shop brokerage fee not settled

Address: 630004

Dear sir, am s. Prasath from karaikudi. I have doing here real estate business from last 20 years. (My contact number [protected])
Before 8 months back appollo pharmacy staff approaches me for need a new shop for appollo pharmacy at sriramnagr near karaikudi. I have provide a shop space as them required as 17000/- (Seventeen thousand) per month rental basis. When they approach they were promised me to given one month rental amount for...
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Tapanvishnu
from Hyderabad, Telangana
Feb 2, 2018
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can't exchange my product

Website: Applo

I bought a product from appolo pharmacy in my locality. I wish to exchange my product with another product for the same amount but the staff present there are not allowing the exchange. It is very disgusting for a pharmaceutical company like appolo to not satisfying a customer. Moreover they didn't provide me any bill of purchase.. Kindly help me out.. I just want to exchange the product....
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sarthakrulz
from Ahmedabad, Gujarat
Feb 2, 2018
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lying pharmacists

Address: Pune, Maharashtra, 411014

The pharmacist, prakash bhavan stationed at the viman nagar branch at datta mandir chowk, lied to me to tell me that a particular prescription only medicine was out of stock. Only when i inquired further and checked online did i find out that it was actually in stock but the pharmacist was lying due to a lack of prescription (Which he did not check or was aware of) at that moment.

I asked him to reconfirm and that's when he...
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praveenkumar sinha
from Hyderabad, Telangana
Jan 18, 2018
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strips for apollo glucometer

Address: Hyderabad, Andhra Pradesh, 500090

I have purchased apollo glucometer last year. But now strips for apollo glucometer are not available. All the outlets telling that the product has been stopped. If a devise has been sold by apollo then strips should be made available. Sales person at apollo outlet advising to purchase a new one of a different brand. This is highly unethical approach

Praveen kumar sinha...
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Bmk yadav
from Idukki, Kerala
Jan 7, 2018
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bad services provided to the customers

Address: Chittoor, Andhra Pradesh, 517101

U r pharmacy located at chandragiri will not give concession to the customers if any body ask simply he told that in this product no concession. If any body ask bill the printer will not work or otherwise give manual bill or less 5% on mrp when customer can demand. So pls take necessary action to the pharmacy boys otherwise u can also loss customers then after close the pharmacy like hetero....
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Husiyar
from Vadodara, Gujarat
Dec 19, 2017
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non exchange and cooperation by staff for product purchased

Address: Vadodara, Gujarat, 390007

I required a nevea creame but by mistake i took the nevea moisturiser from the apollo pharmacy at vasna bhayali road vadodara. When it came to my notice i immediately went to change the same but the staff refused to change the same which was sealed and purchased at the same time. I was referred by one of my friend to purchase from apollo other than any medical shop from where i was purchasing my medicines. But in the first transaction itself...
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Vinay Balaji
from Hyderabad, Telangana
Dec 18, 2017
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i didn't get the original bills for the product that i have been purchased at apollo.

Address: Hyderabad, Andhra Pradesh, 500050

Hi team,

This is to keep you informed that, i took some medicines from apollo in the month of august as i met with an accident. But i got all the duplicate copies of invoices.

The insurance company that i'm claiming these bills is rejecting my bills saying that those are duplicate bills. They made it mandatory to submit all the invoice original copies to further processing the claim.

Documents...
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Bandi Srinivas rao
from Puruliya, West Bengal
Dec 14, 2017
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medical bill expiry date and batch numbers of received medicine are not matching

Address: Koraput, Odisha, 763008

I have purchased the medicine pharmacy located in Nalco township, Damanjodi.It is found that medical Bill batch number and expiry date are not matching with original medicine dispensed at the counter.Discrepancy has been taken to the notice of sales person in the counter and he is responding very arrogantly .He had issued me Not availability to purchase from any other Pharmacy.Since i am an employee of NALCo i could not purchase medicine...
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Thelip123
from Hyderabad, Telangana
Dec 2, 2017
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forcing by the pharmacy to purchase more quantity than required

Address: 500047

I went to apollo pharmacy, malkajgiri, telangana, on 2/12/17 to buy 1tab of pruvict 1mg for my father as was advised by the general physician. But the pharmacy has refused to sell me 1tablet but asked me to purchase the entire strip consisting of 10 tablets costing rs. 149/-. As i had no choice i was forced to purchase the entire strip.

I request the enforcing agencies to take a serious view of this type practices which is...
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sashibhusanpain
from Solapur, Maharashtra
Nov 30, 2017
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not able to add balance

Address: Kolkata, West Bengal, 700084

Hi all,

I am using the apollo loyalty card to get the discount amount for the medicine and currently, i want to add some balance to pay the whole balance from this card but i am not able to find any place to add some balance to my card - [protected].
Actually i want to add balance through online mode from credit card, wallet or net banking.
Please let me know if there any way to add balance to online mode....
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Viswanath Ejanthkar
from Hyderabad, Telangana
Nov 20, 2017
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misbehaviour of staff of your pharmacy - malkajgiri-hyderabad

Address: Hyderabad, Andhra Pradesh, 500056

Dear concerned

This is to inform you that i am esteemed card holder of your pharmacy and regular purchase of medicine from your pharmacy centre at malkajgiri opposite to spencer. On 18th november 2017 around 11.00 a. M, i went to purchase fee medicine along with violine pain killing gel. Normally, i used to get 10% discount on all purchases. But your staff named mr. Janardhan (It was told when asked his name but i do not know...
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