Claimed

Apollo Pharmacy Complaints & Reviews

3.1
Updated: Mar 13, 2026
Complaints 2018
Resolved
1207
Unresolved
811
Contacts

File a complaint to Apollo Pharmacy

Having problems with Apollo Pharmacy?

File a complaint and get it resolved by Apollo Pharmacy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Apollo Pharmacy reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shunmuga Nathan
from Bhavani, Tamil Nadu
Nov 7, 2018
Resolved
Report
Copy
Resolved

pharmacist not eligible

Address: 627413

Iam shanmuganathan advocate from tirunelveli distric ambasamudram taluk
my apollo tegister mobil number is [protected] in ambasamudram taluk site on safari complex apollo branch i went 07.11.2018 at 8.30 pm and say tha paracitamal tab the pharmacist take body pain tab and so many time in this branch slow time and wrong medicine take and deliver many time .so please qualified pharmacist apoinment in that branch...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Menace
from Mumbai, Maharashtra
Nov 6, 2018
Resolved
Report
Copy
Resolved

billing and card related

Address: Thane, Maharashtra, 400604

I visited appolo medical of shivaji nagar area thane... And purchased nan pro4 but the sale person sanjay refuse to give bill and also didn't add product in my appolo card.

Earlier also i was eligible for coupons after making rs.6000 but everytime i was kept telling that we have not received coupons from company, so we cannot give.. Please look in to the matter.....
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jeyakumar Rajakani
from Sivakasi, Tamil Nadu
Nov 4, 2018
Resolved
Report
Copy
Resolved

behavior & discount related

Address: 627855

Dear Team,
I have enrolled membership in last month at Puliyangudi[protected]. Today i have purchase the products and they are billed in MRP only. When bill the product they are hided and not to do any clear communication (Discount, No discount for Debit card, how much discount for category).
When i enquiry at pharmacy they are not revert and very rude. And they are acting as smartly by cheating me....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jothiparthadarathy
from Chennai, Tamil Nadu
Oct 31, 2018
Resolved
Report
Copy
Resolved

no proper handling

Address: 603210
Website: [email protected]

Iam working air india regularly monthly 3500.00rupees medition buying urapakkam branch my company prescription giving today i collect my due tab rejunex cd3 my doctor has given nitravet 10mg insteed of lonazep 0.5 mg they refuse to give the tablet the people properly not given reply. Iam very same i told here after donlt buy medition your branch. By. Jothiparthasarathy.[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayandra Kannan
from Chennai, Tamil Nadu
Oct 30, 2018
Resolved
Report
Copy
Resolved

wasting customer time by giving false promise and not having enough knowledge in providing medicine,

Address: 600073

I went to get the tablet in apollo pharmacy (124, madambakkam main rd, raghavendra nagar, rajakilpakkam, madambakkam, chennai, tamil nadu 600073). I asked for 12 tablet. They told that it will be given only in the box which contains more than 12. I told them i already purchased 12 tablet in some apollo why cant you give?. They told that okay get me the bill we will provide. I brought the bill after traveling a long distance from my home....
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Malay Maiti
from Baharampur, West Bengal
Oct 30, 2018
Resolved
Report
Copy
Resolved

not issuing apollo advantage card

Address: Munger, Bihar, 721302

I bought medicine and other products several times from apollo pharmacy, kaushallya, kharagpur, paschim medinipur. I want to take apollo advantage card but they are not helping me. I have gathered a bitter experience today. Last night we bought something from kaushallya apollo pharmacy kharagpur and told them to issue a appollo advantage card, they told come next day morning. Again i went to kaushallya apollo pharmacy and bought something...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Padmanav Mishra
from Angul, Odisha
Oct 27, 2018
Resolved
Report
Copy
Resolved

staffs of garage square store, bhubaneswar

Address: Khordha, Odisha, 752001

The useless people those who are working in this particular store has taken my order and told me that by evening you ll get it. When i have gone there they told me that it's unavailable, they did not inform me prior. I have given them my pho no also. When i got little bit irrited they miss behaved me.

The useless store
The useless people
I ll never go again and also insists my friends and relatives to not purchase...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sateeshd1
from Chennai, Tamil Nadu
Oct 25, 2018
Resolved
Report
Copy
Resolved

irrespective and irresponsible executive

Address: Chennai, Tamil Nadu, 603103

I have visited apollo pharmacy at navalur, omr main road, chennai. The executive working at billing is irrespective on customers and not giving proper response to customers. I have corporate apollo card and purchased medicine and bill amount as per mrp was 102 rupees. He is not ready to take my corporate apollo card and not provided any discount since billing amount is less. I am ready to buy extra medicine, but they don't have sufficient...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit3793
Oct 23, 2018
Resolved
Report
Copy
Resolved

need refund

Address: Ghaziabad, Uttar Pradesh, 201014

I have purchased medicines of 75 rupee and my money got deducted twice from my paytm account
because the guy said we dint get the payment asked otp twice .i gave them both the transaction id's.now when i asked for refund they said you will get your money back after 7 days, and when i asked again they asked me to come after 3 days and 4 day and 7 days and i have asked them for about 20 times its been 2 months now i did not got my money...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Avantika Sen
from Kolkata, West Bengal
Oct 21, 2018
Resolved
Report
Copy
Resolved

behavior of the staff

Address: Kolkata, West Bengal
Website: apollopharmacy

The behavior of the people out there in the pharmacy is so disappointing that i am running short of words. Went to the pharmacy for some medicines where one of them said that they don't have majority of the things that are mentioned in the prescription. I was still okay with it and walked out with a syrup and baby food. Paid him by card.in the meantime i was managing my toddler also who was running all over the place.in all this i forgot...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kushnoor
from Bidar, Karnataka
Oct 19, 2018
Resolved
Report
Copy
Resolved

unavailability of medicines

Address: Bidar, Karnataka, 585401

I have visited apollo pharmacy at least 5 times to purchase medicines such as aten 25mg, calcigard # 20mg, razo 20mgs, istamet 50/500. However, they do not have stocks every time i have visited the pharmacy. Yesterday, they did not even have becosule z. If they cannot keep stocks, they should close the unit.
Somehow, i have imagined that a company as reputed as apollo would be professional in their dealings. This is unacceptable....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
swadhi prakash
from Chennai, Tamil Nadu
Oct 18, 2018
Resolved
Report
Copy
Resolved

irresponsible reply and service

Address: 600032

Sir, i'm chennai ngo colony adambakkam. On 18th oct 2018 my wife was suffering from cold and severe cough. I went to apollo pharmacy in maduvankarai chennai (Opp to eagle electronics). But the shop keeper was simply talking in phone without giving proper response and as we put ayudha pooja we will not give medicine. I told to that shop keeper that my wife is not well. Please give some medicine for cold. He replied in a sarcastic manner and...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Manupillai
from Delhi, Delhi
Oct 16, 2018
Resolved
Report
Copy
Resolved

basalog insulin cartridge

Address: 39007

I have purchased basalog insulin cartridge from app pharmacy, manisha, vadodara vide bill no.11405bcg0009823 dated 24.9.2018. I hv started using this insulin from 3.10.18 and i got checked my insulin count on 5.10.18. To my utter surprise my fbs has shoot up to 205 mf/dl. Earlier it was 89. I tried to find out the reason and i noticed that while injecting insulin is leaking. I hv changed pen and needle still it was leaking. Then i contacted...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
from Bengaluru, Karnataka
Oct 12, 2018
Resolved
Report
Copy
Resolved

not delivering medicines

Address: Lucknow, Uttar Pradesh, 226001

My self amit kumar, i am employee of sidbi, lucknow. Our bank has corporate tie up with appollo pharmacy for medicine delivery.

Regular medicine of my mother is given by bank medical officer every month. Despite it is regular medicine apollo person never gives 2 out of them.

On talking to mr. Ramesh kr. Yadav ([protected]) lucknow dealer he tells rudely he is unable to provide from other shops/convenience. I...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ravneet.kaur
from Noida, Uttar Pradesh
Oct 7, 2018
Resolved
Report
Copy
Resolved

discount not extended

I visited apollo pharmacy of sector 5 mdc panchkula on 6th oct 2018. I bought a product of rs 72 for which i asked your executive to extend clove dental corporate discount or doctor discount to which she was not bothered at all. And deducted the amount as per mrp without giving me any bill. All i want to mention is that this not the first time they have done this, its a regular practice of not extending valid discounts to the customers over...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishay SAM
from Pune, Maharashtra
Sep 26, 2018
Resolved
Report
Copy
Resolved

order not getting updated

Hello,

Have ordered baby pampers order no[protected] on 22 sep 2018, but still no update from vendor.

How long it will take to get delivery done.

Anticipating quick update/delivery from apollo

Please justify reason for delay.

I was hoping it would be delivered in day or two but now its more then 4 days.

If this is service from apollo, people may do not...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
grvb
from Noida, Uttar Pradesh
Sep 24, 2018
Resolved
Report
Copy
Resolved

wrong commitment of discount

Address: Ghaziabad, Uttar Pradesh

I took a nan pro stage 3 and a cerelac from an apollo pharmacy indirapuram gzb. I told the person at the counter to give me direct discount. He asked me whether i have a membership and asked my mobile number. When he gave me the bill i saw no discount rendered. When i asked him he said that it will be added to your points. When i told him that i categorically told you to give me direct discount why did you do this. He said sir “ab direct...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sm kashif
from Gurgaon, Haryana
Sep 22, 2018
Resolved
Report
Copy
Resolved

regarding home delivery

Address: New Delhi, Delhi, 110025

Iam kashif / zakir nagar gali no 17
Your one store is located in sarai julaina jamia new delhi...

Apollo i am very sad to say your service is bad.. If a brand have this type of service then we can not espect good service from onother one

Your that store apollo sarai julaina very near to holyfamily.. Staff name i forgot but i can share the number! The mobile no is ‭[protected]‬. For home delivery you...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Boddapu Appalaraju
from Bengaluru, Karnataka
Sep 18, 2018
Resolved
Report
Copy
Resolved

nebulization machine not working repair regarding.

Address: 560100

Dear sir,
As discussed with your customer care this is bring to your notice that i have purchased nebulization machine at your apollo pharmacy address: no. 114, yelladri ground floor, devarachikkanahalli main rd, royal shelters, stage 4, bommanahalli, bengaluru, karnataka 560068. Pone no: [protected].
Hereby the nebulization machine was not working and warranty also there, i have asked apollo pharmacy at anantha nagar branch...
Helpful
3 other people found this review helpful
3 found this helpful
4 Comments
Report
Copy
S
Sanchari1993
from Bahula, West Bengal
Sep 9, 2018
Resolved
Report
Copy
Resolved

wrong medicine provided

Address: 700156
Website: www.apollopharmacy.in

I have mistreated by your apollo pharmacy as they have already checked in prescription and provided wrong medicine named novaclav 625. My actual tablet is novelon. I have already took one tablet of novaclav 625 and if any side effects arises who will be the responsible person? Each and every time are we supposed to check the medicine with prescription. Do you really feel that your pharmacy structure is well organized?...
Helpful
Found this helpful?
Write a comment
Report
Copy