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Apollo Pharmacy Complaints & Reviews

www.apollopharmacy.in
3.1
Updated: Nov 6, 2025
Complaints 2012
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1205
Unresolved
807
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Apollo Pharmacy reviews & complaints page 28

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P
prasanth taddi
Oct 28, 2021
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Address: Marripalem junction, visakhapatnam, andhrapradesh,pin 530018

Today morning i bought a inhaler Vicks from near Apollo store in marripalem. In a hurry to go to duty i didn't noticed the seal of inhaler . While on duty when I open the inhaler to use it is already opened i.e. seal opened . Then I realise it is used already. How can they deceive customers like this.
Apollo Pharmacy customer support has been notified about the posted complaint.
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    K
    Krkdayal
    Oct 26, 2021
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    7 nos Augmed 625 were supplied instead of 12 nos.The sales man refused to correct.Pl take immediate action.
    Krkdayal
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      C
      chitrachedu
      from Anantapur, Andhra Pradesh
      Oct 26, 2021
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      I tried too many ways to stop Appolo promotional SMS but couldn't find a way, pls stop sending promotional SMS, that's really irritating my positive mood, pls behave like professionals not like rouges, stop sending this SMS for my number [protected]
      +1 photos
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        B
        Bhavesh0705
        Oct 19, 2021
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        Visited fortune gateway chhani store on 19 oct 21 at 9:40 pm. But staff behaviour was very rude and not interested in selling medicines.
        Apollo Pharmacy customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused to you. Please share your contact details for further course of actin.
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          B
          Bhavesh0705
          Oct 19, 2021
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          Very rude behaviour

          I visited store on 19 oct 2021 at 9:40 pm. Very rude behaviour of computer operating staff....
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          J
          Joeyde
          Oct 18, 2021
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          Deficiency of service

          Address: Concerned pharmacy at Gogol, Margao, Goa

          The customer service of Apollo Pharmacies is horrendous. They proudly announce various incentives to lure customers and promote their sales but they are all gimmicks. I have been their customer for the last 4 years and make regular purchases amounting to Rs. 5000/6000 per month at their pharmacy at Gogol, Margao, Goa, but realized their chicanery only recently.
          1. Every monsoon they smugly announce free umbrellas to selected customers...
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          S
          Soudee
          from kolkata, West Bengal
          Oct 15, 2021
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          Cancellation not accepting even after delaying the delivery

          I booked an order on 11/10/2021 through their online medicine website . For
          that an advance payment of Rs.716.85 ( Medicine cost + Delivery Charge ) was done. They sent a message that delivery will be done on 12/10/2021 at 10.30Hrs. When delivery did not done I contacted through their website and lodged a complaint . In reply they assured me that delivery will be completed by 13-Oct. On 13Th when they could not made the delivery they...
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          T
          Thumu
          Oct 12, 2021
          Resolved
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          Resolved

          Address: Appolo pharmacy ,South coimbatore

          The covid panademic is yet to over. It has been noticed that the appolo pharmacy staff in their outlets specifically situated at south coimbatore are either wearing mask and when pointed out give sarcastic replies.

          Since pharmacy is the point where sick people or their relatives get into contact with pharmacy staff while giving medicines the. Pharmacy staff should wear mask and should follow Covid guidelines strictly.

          It’s is therefore requested that this may be brought to the notice of concerned so that the staff at pharmacy wear masks at least when interacting with customers.
          Nov 18, 2021
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Oct 13, 2021
          Apollo Pharmacy Customer Care's response           Dear Customer

          We apologize for the inconvenience caused. Please share your contact details
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            P
            Potnuru Padmaja
            from Srikakulam, Andhra Pradesh
            Oct 7, 2021
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            Address: Saibulathota , Srikakulam

            Previous phone number was [protected]
            But now we want [protected]
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              O
              OliveDinosaur
              Oct 5, 2021
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              Resolved

              Address: No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Chennai District, Tamil Nadu, India - 600006
              Website: www.apollopharmacy.in

              Hi

              I have called your customer care service twice and tried to get my number out of your SMS list for promotional messages. But to no avail. It was a total waste of time.

              I want you to REMOVE MY NUMBER from your list immediately.

              Thanks
              Nov 12, 2021
              Complaint marked as Resolved 
              Apollo Pharmacy customer support has been notified about the posted complaint.
              Verified Support
              Oct 06, 2021
              Apollo Pharmacy Customer Care's response               Dear Customer,

              Please provide your mobile number so that we can block the messages
              Nov 19, 2021
              Updated by OliveDinosaur               My Phone Number is [protected]
              Nov 19, 2021
              Updated by OliveDinosaur               I do not wish my number to be made public
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                A
                ANI KHAN
                Oct 5, 2021
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                Address: Kolaghat

                I have lost my phone number so I'm just trying to change my card register phone number
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                Dear Customer please write to us at [protected]@apollopharmacy.org with contact number.
                Reply
                Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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                  S
                  shivani somvarapu
                  Oct 5, 2021
                  Resolved
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                  Resolved

                  Address: Munaganoor, Hayathnagar, Hyderabad 501505

                  I went to my nearest Apollo Pharmacy at to buy a medicine (Formoterol fumarate and fluticasone propionate powder for inhalation)then staff have said me that the medicine is out of stock and would get the stock in next two days.I went to the pharmacy after two days but they didn't have the stock. This is a very irresponsible attitude of a store towards a regular customer.This pharmacy wasted my two days of time.
                  Nov 13, 2021
                  Complaint marked as Resolved 
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 06, 2021
                  Apollo Pharmacy Customer Care's response                   Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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                    A
                    anshu4635
                    from Jaipur, Rajasthan
                    Oct 4, 2021
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                    Unable to change my mobile no. for my membership card...
                    Apollo Pharmacy customer support has been notified about the posted complaint.
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                      N
                      najam salam
                      Oct 2, 2021
                      Resolved
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                      Resolved

                      Address: Keb colony, near rich medical store, opposite shine bakery

                      I was working in apollo pharmacy in gurrapanpalya branch, I resign there when I call to get sign on clearance form they ask 1000/- rupees barb to sign it, they took 1000 rupees and than agree to sign on store clearance form, there Mohit name employee took 1000 rupees, supervisor esoof Haider forced me to pay 1000 me
                      Nov 9, 2021
                      Complaint marked as Resolved 
                      Apollo Pharmacy customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 06, 2021
                      Apollo Pharmacy Customer Care's response                       Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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                        S
                        Simmi Kaur Arora
                        Oct 1, 2021
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                        Deducted money twice from my card. Located in Dwarka Sector 4 New Delhi. Staf[censored]napproachable, had to call them persistently, still did not return my money
                        Apollo Pharmacy customer support has been notified about the posted complaint.
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                        Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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                          D
                          Dhanaraj S
                          Oct 1, 2021
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                          Remove my mobile number for Promotional SMS

                          Daily I receive 4 to 6 Promotional SMS I request to remove my mobile number for your promotional SMS my no is +91 [protected]...
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                          S
                          Suresh K Ramasamy
                          Sep 29, 2021
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                          Promotional SMS

                          Hi There,

                          While going for 1st dose of my vaccination, one person asked my mobile number and I had given thinking that it is for head count purpose.

                          From next day onwards, started receiving the text messages daily twice. Do I look like a patient or you are selling some food products to send promotional SMS daily with discounts.

                          I searched in internet and sent “APOLLO UNSUB” to [protected]....
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                          M
                          murugeppam
                          from Bengaluru, Karnataka
                          Sep 28, 2021
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                          Instead of rosumac gold 10 mg rosumac gold 20 mg delivered. Pharmacy staff are unable to exchange the same. Kindly address the issue earnestly.
                          Apollo Pharmacy customer support has been notified about the posted complaint.
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                          Dear Customer please share your order ID
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                            N
                            Nurun Nabi
                            Sep 26, 2021
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                            Sales men told me not found the medicine
                            Apollo Pharmacy customer support has been notified about the posted complaint.
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                              B
                              Beenaraj
                              from Delhi, Delhi
                              Sep 26, 2021
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                              Address: Saini enclave delhi

                              Yesterday I visited apollo pharmacy which is located in saini enclave delhi. They sold a open seal accu check without free strips delibrately ... I asked the apollo employees to return the product but they refuse to return... And even misbehaved. The female staff said it was my fault they sold a open sealed accucheck without strip.and they can't return the product..the behaviour of female employee was really disgusting. Can you please tell me how customer is responsible if she purchasing something from apollo and they delibrately doing such thing.all staff were really stupid.. They don't know how to talk to a customer..i will never shop anything from apollo.local pharmacies are much better than apollo pharmacy...
                              Apollo Pharmacy customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 30, 2021
                              Apollo Pharmacy Customer Care's response                               Dear Customer Please share your contact number
                              Oct 01, 2021
                              Updated by Beenaraj                               [protected]
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