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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
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Apollo Pharmacy reviews & complaints page 28

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V
vipo
from Hyderabad, Telangana
Oct 30, 2021
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No bill and no discount

Address: Himayatnagar

Hi,
I bought medicines worth Rs310 in the apollo himayatnagar outlet
I was promised a discount of 10% but was not given the same. The counter boy informs me that it is doing of the computer. The bill also was not given till I insisted for the same and surprisingly does not have apollo logo on it
I suggest you give diiscounts you promise else do not promise...
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darshan1997
from Tiptur, Karnataka
Oct 28, 2021
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Address: appollo pharmacy BH ROAD Tiptur

I bought 2 dairy milk chocolate form appollo pharmacy one chocolate is contains maggots, chocolate quality is poor, they are selling worst quality chocolates they are not preserving chocolate in good condition, they are ignoring customer complent,
+1 photos
Apollo Pharmacy customer support has been notified about the posted complaint.
Oct 28, 2021
Updated by darshan1997
bought 2 dairy milk chocolate form appollo pharmacy one chocolate is contains maggots, chocolate quality is poor, they are selling worst quality chocolates they are not preserving chocolate in good condition, they are ignoring customer complent,

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    prasanth taddi
    Oct 28, 2021
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    Address: Marripalem junction, visakhapatnam, andhrapradesh,pin 530018

    Today morning i bought a inhaler Vicks from near Apollo store in marripalem. In a hurry to go to duty i didn't noticed the seal of inhaler . While on duty when I open the inhaler to use it is already opened i.e. seal opened . Then I realise it is used already. How can they deceive customers like this.
    Apollo Pharmacy customer support has been notified about the posted complaint.
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      K
      Krkdayal
      Oct 26, 2021
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      7 nos Augmed 625 were supplied instead of 12 nos.The sales man refused to correct.Pl take immediate action.
      Krkdayal
      Apollo Pharmacy customer support has been notified about the posted complaint.
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        C
        chitrachedu
        from Anantapur, Andhra Pradesh
        Oct 26, 2021
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        I tried too many ways to stop Appolo promotional SMS but couldn't find a way, pls stop sending promotional SMS, that's really irritating my positive mood, pls behave like professionals not like rouges, stop sending this SMS for my number [protected]
        +1 photos
        Apollo Pharmacy customer support has been notified about the posted complaint.
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          Bhavesh0705
          Oct 19, 2021
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          Visited fortune gateway chhani store on 19 oct 21 at 9:40 pm. But staff behaviour was very rude and not interested in selling medicines.
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused to you. Please share your contact details for further course of actin.
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            B
            Bhavesh0705
            Oct 19, 2021
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            Very rude behaviour

            I visited store on 19 oct 2021 at 9:40 pm. Very rude behaviour of computer operating staff....
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            J
            Joeyde
            Oct 18, 2021
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            Deficiency of service

            Address: Concerned pharmacy at Gogol, Margao, Goa

            The customer service of Apollo Pharmacies is horrendous. They proudly announce various incentives to lure customers and promote their sales but they are all gimmicks. I have been their customer for the last 4 years and make regular purchases amounting to Rs. 5000/6000 per month at their pharmacy at Gogol, Margao, Goa, but realized their chicanery only recently.
            1. Every monsoon they smugly announce free umbrellas to selected customers...
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            S
            Soudee
            from kolkata, West Bengal
            Oct 15, 2021
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            Cancellation not accepting even after delaying the delivery

            I booked an order on 11/10/2021 through their online medicine website . For
            that an advance payment of Rs.716.85 ( Medicine cost + Delivery Charge ) was done. They sent a message that delivery will be done on 12/10/2021 at 10.30Hrs. When delivery did not done I contacted through their website and lodged a complaint . In reply they assured me that delivery will be completed by 13-Oct. On 13Th when they could not made the delivery they...
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            T
            Thumu
            Oct 12, 2021
            Resolved
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            Resolved

            Address: Appolo pharmacy ,South coimbatore

            The covid panademic is yet to over. It has been noticed that the appolo pharmacy staff in their outlets specifically situated at south coimbatore are either wearing mask and when pointed out give sarcastic replies.

            Since pharmacy is the point where sick people or their relatives get into contact with pharmacy staff while giving medicines the. Pharmacy staff should wear mask and should follow Covid guidelines strictly.

            It’s is therefore requested that this may be brought to the notice of concerned so that the staff at pharmacy wear masks at least when interacting with customers.
            Nov 18, 2021
            Complaint marked as Resolved 
            Apollo Pharmacy customer support has been notified about the posted complaint.
            Verified Support
            Oct 13, 2021
            Apollo Pharmacy Customer Care's response
            Dear Customer

            We apologize for the inconvenience caused. Please share your contact details
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              Potnuru Padmaja
              from Srikakulam, Andhra Pradesh
              Oct 7, 2021
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              Address: Saibulathota , Srikakulam

              Previous phone number was [protected]
              But now we want [protected]
              Apollo Pharmacy customer support has been notified about the posted complaint.
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                O
                OliveDinosaur
                Oct 5, 2021
                Resolved
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                Address: No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Chennai District, Tamil Nadu, India - 600006
                Website: www.apollopharmacy.in

                Hi

                I have called your customer care service twice and tried to get my number out of your SMS list for promotional messages. But to no avail. It was a total waste of time.

                I want you to REMOVE MY NUMBER from your list immediately.

                Thanks
                Nov 12, 2021
                Complaint marked as Resolved 
                Apollo Pharmacy customer support has been notified about the posted complaint.
                Verified Support
                Oct 06, 2021
                Apollo Pharmacy Customer Care's response
                Dear Customer,

                Please provide your mobile number so that we can block the messages
                Nov 19, 2021
                Updated by OliveDinosaur
                My Phone Number is [protected]
                Nov 19, 2021
                Updated by OliveDinosaur
                I do not wish my number to be made public
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                  A
                  ANI KHAN
                  Oct 5, 2021
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                  Address: Kolaghat

                  I have lost my phone number so I'm just trying to change my card register phone number
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Dear Customer please write to us at [protected]@apollopharmacy.org with contact number.
                  Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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                    shivani somvarapu
                    Oct 5, 2021
                    Resolved
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                    Address: Munaganoor, Hayathnagar, Hyderabad 501505

                    I went to my nearest Apollo Pharmacy at to buy a medicine (Formoterol fumarate and fluticasone propionate powder for inhalation)then staff have said me that the medicine is out of stock and would get the stock in next two days.I went to the pharmacy after two days but they didn't have the stock. This is a very irresponsible attitude of a store towards a regular customer.This pharmacy wasted my two days of time.
                    Nov 13, 2021
                    Complaint marked as Resolved 
                    Apollo Pharmacy customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 06, 2021
                    Apollo Pharmacy Customer Care's response
                    Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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                      A
                      anshu4635
                      from Jaipur, Rajasthan
                      Oct 4, 2021
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                      Unable to change my mobile no. for my membership card...
                      Apollo Pharmacy customer support has been notified about the posted complaint.
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                        N
                        najam salam
                        Oct 2, 2021
                        Resolved
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                        Resolved

                        Address: Keb colony, near rich medical store, opposite shine bakery

                        I was working in apollo pharmacy in gurrapanpalya branch, I resign there when I call to get sign on clearance form they ask 1000/- rupees barb to sign it, they took 1000 rupees and than agree to sign on store clearance form, there Mohit name employee took 1000 rupees, supervisor esoof Haider forced me to pay 1000 me
                        Nov 9, 2021
                        Complaint marked as Resolved 
                        Apollo Pharmacy customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 06, 2021
                        Apollo Pharmacy Customer Care's response
                        Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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                          S
                          Simmi Kaur Arora
                          Oct 1, 2021
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                          Deducted money twice from my card. Located in Dwarka Sector 4 New Delhi. Staf[censored]napproachable, had to call them persistently, still did not return my money
                          Apollo Pharmacy customer support has been notified about the posted complaint.
                          Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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                            Dhanaraj S
                            Oct 1, 2021
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                            Remove my mobile number for Promotional SMS

                            Daily I receive 4 to 6 Promotional SMS I request to remove my mobile number for your promotional SMS my no is +91 [protected]...
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                            Suresh K Ramasamy
                            Sep 29, 2021
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                            Promotional SMS

                            Hi There,

                            While going for 1st dose of my vaccination, one person asked my mobile number and I had given thinking that it is for head count purpose.

                            From next day onwards, started receiving the text messages daily twice. Do I look like a patient or you are selling some food products to send promotional SMS daily with discounts.

                            I searched in internet and sent “APOLLO UNSUB” to [protected]....
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                            M
                            murugeppam
                            from Bengaluru, Karnataka
                            Sep 28, 2021
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                            Instead of rosumac gold 10 mg rosumac gold 20 mg delivered. Pharmacy staff are unable to exchange the same. Kindly address the issue earnestly.
                            Apollo Pharmacy customer support has been notified about the posted complaint.
                            Dear Customer please share your order ID
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