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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Mar 13, 2026
Complaints 2018
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Apollo Pharmacy reviews & complaints page 29

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G
gopikrishm
from Coimbatore, Tamil Nadu
Sep 5, 2018
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desired rates of medicines

Address: Guntur, Andhra Pradesh, 523155
Website: The times of nation (news services)

I have purchased "coversyl plus" tablets 4mg one strip.in mangalagiri outlet... The product rate have fluctuation between, ₹.135 — ₹.140... As usually purchase in routine.
But here the druggist selling ₹.150... I have demanded receipt for the amount i paid. It's funny "receipt another ₹.10/- extra. Total ₹.160/- the gentleman collected from our client.
May i know? :
(1) the same product being sold ₹.135...
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M
Malum97
from Bulandshahr, Uttar Pradesh
Sep 2, 2018
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sanitary napkins quality issue

Hello,

I had purchased 4 apollo sanitary pads ultra thin xl 15 pads and highly dissatisfied with the product quality. Manufacturing date of the same pproduct is feb 2018. I noticed that pad doesn't stick properly and outer line gets torn in some pads while using.

I still have 2 unused packets left and i no longer intend to use those pads. I liked apollo products in the past and was regular customer of many products.br...
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Sumanta P
from Mandal, Gujarat
Sep 2, 2018
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need original bill

Address: Khordha, Odisha, 751005

Hi Team,

I got a bill from Apollo Pharmacy, Bhubaneswar, emergency, on 23rd July, 2018 around 12:45 AM.

Name of patient: Sumanta Patro

However, when I submitted this bill for claim, they are saying, they can't accept carbon copy bill.

Could you please assist on this?

Please provide the original bill for the same.

Thank you.

Best Regards,...
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Shekhawat C s
from Udaipur, Rajasthan
Aug 31, 2018
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balance in old loyalty card convert in new loyalty card

Sir I am customer of your fharmacy.my old card no is[protected].sir my old mobile no is [protected] this mobile no is stopped due to aircel company is closed.so I issue new Apollo loyality card no is [protected].So I want my old card balance transfer in new card.I hope you may fast action in this regard.sir I called your customer care number but this mobile number is not working. thanks...
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K
from Akkarampalle, Andhra Pradesh
Aug 30, 2018
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product order

Address: 490011
Website: Apollopharmacy.in

Sir my order id is[protected] and i have placed this order on 19th of august but it was not shipped yet and shows the status that order has been confirmed i have registered the compain alredy on toll free number and complain number is - 89942.. But no positive response from your side and after being frustrated by call calling number of times to you toll free number yesterday i have registed a complain for order cancellation and refund and...
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Prabhakarreddy Ag
from Bengaluru, Karnataka
Aug 29, 2018
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I'm complaint about staff

Address: 560037
Website: [email protected]

To
The manager of apollo pharmacy
Sub - your staff only one person behavior
Very rude behavior in medical store he is insulting to the coustomer bad words this behavior continue next pharmacy pristage gone i liked dr. Pratap c reddy why he is born farmers family and he going world class hospital chairman and good helping neture that's way he taken indian civilian award padma vibhushan and padma bhushan awards, but...
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masanidhara
from Ahmedabad, Gujarat
Aug 28, 2018
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otp compulsion new rules

Address: 380058

"i am taking always medicine from apolo. I have experienced different stores. Every time the staff is so cooperative.

Even every time was getting discount also as mentioned in the policy.

Yesterday i went to bopal, ahmedabad apolo pharmacy to buy medicine for my mom. It was quite urgent to take medicine at home. At the pharmacy store was having rus as well.

Apolo staff was trying to manage as...
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mahesh.butta
from Mumbai, Maharashtra
Aug 26, 2018
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product not delivered very bad experience

Address: Jodhpur, Rajasthan, 342037

I placed an order with apollo pharmacy with an order i'd[protected] which was placed on 20 aug'18. The advance payment was made on the same day knowing it's a big online retail store. I have been following up with their executive till date but i am not getting any response response other than the assurance that your product will be delivered. Its really very bad experience that the client has to wait for his medicine for so many days....
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waquar008
from Noida, Uttar Pradesh
Aug 23, 2018
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glycomet sr 500 - insoluble in body tablet received- batch no. 28016741

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Hi,
I had purchased glycomet - 500 s. R. Table strip from 'shop no 5, arihant arden, sector 2, noida, uttar pradesh 201301' in a day or 2, complete tablet was getting out through stool in morning. Then i took one tablet and put in water for more than 14 hrs and found it is not getting soluble in water that's why body was not able to digest it and through it out in 8-10 hrs from body via stool.
Pls check and take my complain...
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J
josevo
from Bengaluru, Karnataka
Aug 20, 2018
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telephone number

Being a diabetic patient, myself and my wife buy medicine from your shops for the last many years. I am holding an appolo card and using this regularly while buying medicines. Last time when i bought medicine, i was told to contact the company and re register my number for availing discount. I tried to call by the number they have given but i didn't get any response. Please arrange to re register my phone number which is already registered...
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Vaseem Ahamed
from Nagercoil, Tamil Nadu
Aug 19, 2018
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unethical

Address: Kanyakumari, Tamil Nadu, 629003

I purchased for quiet long and since continuing, i have discount card from your pharmacy as well, i checked on 18th for discount balance is above ninety rupees, but later i received an sms stating that only four rupees or something left.

Is it not irrelevant from apollo.

My relatives and friends also facing the same problem.

When will i get my money back.

Your early action in this...
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Sathish Muhilan
from Coimbatore, Tamil Nadu
Aug 15, 2018
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without bill and highest price

Address: 600099

Last week i got one medicine for apollo pharmacy 78 rupees se medicine today i could have same medical centre stoneman was telling no bill then i am okay telling then he's telling wil amount is 108 for some medicine then i took my friend get another product in same apollo pharmacy billing machine is working it's very bad experience for apollo pharmacy...
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Lavanya Siripuram
from Madurai, Tamil Nadu
Aug 15, 2018
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incorrect product delivered

Address: 603103

Hi
Today i have visited apollo pharmacy, padur.
I have showed doctor prescription and asked for hhzole ointment for my kid. They took so much of time and finally they gave my package.

After coming home, just before applying the ointment i saw that they gave me zzsone cream. So irresponsible towards their duty?

After that, u called them and since i'm weak in tamil i spoke to them in english. The...
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anil_ksaluja
from Chennai, Tamil Nadu
Aug 2, 2018
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rude staff service-elante mall store

Address: Chandigarh, Chandigarh, 160002

It is to register a formal complaint against the staff deployed in your elante store, chandigarh.

Today i have visited the store to buy some medicine and offered my loyalty card to update the points & know my cumulative shopping, but witnessed one of the horrible experience with the staff, every time they make false excuses and never share my total billing points, moreover tone they used with me was very rude, my name on the...
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Shruti Dua
from Gurgaon, Haryana
Jul 28, 2018
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delivery and service default

Address: Anand, Gujarat

I had called apollo pharmacy (Elecon garden) located in anand, gujrat to ask for a l’oréal kajal to be delivered at my place and my location is within the delivery jurisdiction.
The customer service assistant named
Hitesh patel (Id no. 60851)
Had communicated with me regarding the sale over the phone and i had requested him to redeem my points and remaining balance will be paid in cash on delivery.
Since he...
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sangeetha Bathini
from Hyderabad, Telangana
Jul 28, 2018
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employee behavior

Address: Medak, Andhra Pradesh, 502295
Website: www.apollo.

We suffering with your branch employees recently opened at pothireddy pally bipass .sangareddy.502295

No proper response to the customers, much negligance, abuse words towards customers, opposing leading to fights with appollo employees, kindly consider the report as soon as possible

If your Organization not responding, will case a file in police station against ur organisation....
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Subha Dilip Kumar
from Durg, Chhattisgarh
Jul 25, 2018
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charged more than billed amount

Address: Chennai, Tamil Nadu, 602024

My registered email id is ishu. [protected]@gmail.com
I purchased mamy poco pants xl 54 for 651 billed amount.
Delivery is worst.
My house is @ veppampattu, if service not available on current location it should be mentioned clearly, we would have booked on some other websites. They delivered at central. Charged 699.. If shipping needs to be charged it should be mentioned on shipment charges.
I need my amount back immediately....
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Uday Tamineti
from Cuddapah, Andhra Pradesh
Jul 22, 2018
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not billed

Address: Visakhapatnam, Andhra Pradesh

One week back i was purchased some items nearly 1250/- at aganampudi apollo store visakhapatnam at that time they are bill the items then i am asked to staff they said stock is not entered the system we will bill tomorrow but still today they are not entered

I have apollo card
My no [protected]

I think this is not fair
Solve my problem immediately...
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Aamir Pirzada
from Mumbai, Maharashtra
Jul 20, 2018
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poor customer service at pharmacy

Address: Thane, Maharashtra, 401107

Hello,
Today I went to Appollo Pharmacy located in Naya Nagar Branch, Near Asmita Club, Mira Road East, Thane for a face cream called ADACLENE. The staff present at the counter ignored my requirement and said its not available without checking it. I said him to atleast check in system inventory and the reply I got was that system is off due to some technical issues. As it was raining I waited to take shelter outside your pharmacy...
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sarankumard
from Mumbai, Maharashtra
Jul 19, 2018
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worst customer service and declined to give a bill

Address: 600129

I am always buying Nan Pro and medicines in Appollo pharmacy . Usually i bought medicines in this shop, Medavakkam and Santhosapuram Appollo too. But this is the worst customer service i have faced. I went to this shop on 18 JULY 2018 around 6:30PM . I asked for P-120 syrup. There is a lady pharmacist available in the shop. I told her to give bill she denied to give bill for 34RS because, i asked for the corporate offer. So, she denied to...
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