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Apollo Pharmacy Complaints & Reviews

3.1
Updated: Dec 29, 2025
Complaints 2015
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1206
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Apollo Pharmacy reviews & complaints page 29

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N
Nurun Nabi
Sep 26, 2021
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Sales men told me not found the medicine
Apollo Pharmacy customer support has been notified about the posted complaint.
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    Beenaraj
    from Delhi, Delhi
    Sep 26, 2021
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    Address: Saini enclave delhi

    Yesterday I visited apollo pharmacy which is located in saini enclave delhi. They sold a open seal accu check without free strips delibrately ... I asked the apollo employees to return the product but they refuse to return... And even misbehaved. The female staff said it was my fault they sold a open sealed accucheck without strip.and they can't return the product..the behaviour of female employee was really disgusting. Can you please tell me how customer is responsible if she purchasing something from apollo and they delibrately doing such thing.all staff were really stupid.. They don't know how to talk to a customer..i will never shop anything from apollo.local pharmacies are much better than apollo pharmacy...
    Apollo Pharmacy customer support has been notified about the posted complaint.
    Verified Support
    Sep 30, 2021
    Apollo Pharmacy Customer Care's response
    Dear Customer Please share your contact number
    Oct 01, 2021
    Updated by Beenaraj
    [protected]
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      I
      Imran. Mohd.
      from Bhigvan, Maharashtra
      Sep 23, 2021
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      Non Delivery of Medicines

      Address: Pune

      I am retired employ from SBI. I ordered medicines under UR World vide order [protected]dt.
      18/9/2021 for ₹994.02.The status is showing delivered while I have not received medicines.
      Mohd. Imran
      PF1043560
      Mob. [protected]...
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      K
      Kosta Vai
      Sep 20, 2021
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      Exchange of Medicines

      Address: Simurali, Chakdaha, Nadia, 74128

      I bought some medicine according to the prescription. Suddenly need to exchange the medicine according to the doctor. But when I went to the Apollo Pharmacy with a valid Invoice, Prescription & Medicine, at first they misguided me & also provide wrong information about to exchange the medicine & Harassing day by day When I go the to the shop physically. After some days they refused to exchange but when I told that they assured me to exchange...
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      D
      DJbravo
      Sep 15, 2021
      Resolved
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      Resolved

      No Action on Wrong Item Delivered

      I placed an order on 11th sep, and the order I was delivered was wrong (Delivered on 12th Sep). I've been trying from last 4 days but no action taken . I want my product to be replaced or my money to be refunded back....
      +1 photos
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      meghnadixit75
      Sep 13, 2021
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      No action over wrong product delivery

      I placed an order on 5th sep, and the order I was delivered was wrong . I have been trying from last 9 days but no action taken . I want my product to be replaced or my money to be refunded back ....
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      R
      Rishii1999
      Sep 8, 2021
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      Unnecessary messages

      PLEASE PLEASE UNSUBSCRIBE MY NUMBER FROM APOLLO PHARMACY PROMOTION MESSAGES. I have been trying since so so long. NO HELP...
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      F
      Fatima R
      Sep 8, 2021
      Resolved
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      Resolved

      Unsubscribe Promotional Message from Apollo Pharmacy

      I purchased a product via Apollo mobile app. And after downloading the app, I am receiving multiple promotional sms per day.

      I dont want to receive any of these as they are very irritating.

      I tried to block contacts, unsubscribe to sms(APOLLO UNSUB to [protected]) but nothing works, I am still receiving those promotional messages.

      I have uninstalled the app but its not helping either.
      br...
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      S
      Subimal Dastidar
      Sep 8, 2021
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      Address: SMR Metropolies. Block-2. Flat No -206. Miyapur. Telangana. Hyderabad, Miyapur Mee Seva

      Yesterday (7th Sep 2021) I booked medicine through Apollo 247 apps, Order No[protected]. Till yesterday its showing out for deliver...not sure where its. Today I chat with customer care team and they said its "RETURN_PENDING" due to delivery was unsuccessfully, which is perthitic even i have not received any single call from Apollo and not team said they will refund my money but it will take 3 to 4 days and its also depends on Pharmacy. My only concern is if you are not given the support on time then why you ad in TV "APOLLO WILL BE DELIVERED THE MEDICINE WITHIN 2HRS" just like XXXXXXX commitment. I want my money ASAP.
      Apollo Pharmacy customer support has been notified about the posted complaint.
      Sep 08, 2021
      Updated by Subimal Dastidar
      why its showing resolved
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        S
        surya663
        from Hyderabad, Telangana
        Sep 8, 2021
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        I have ordered for keraglo mens tablet on apollo pharmacy online and i got expired and smelling tablets which after using for 26 days i got stomach ache.after stopping the use of that my stomach ache is nearly gone and i feel a lot better .i dont know if it did increase or affect in my skin problem for sure.
        +1 photos
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          M
          MANOJ KUMAR W B
          Sep 7, 2021
          Resolved
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          Resolved

          Address: Keelkatalai, chennai 600117 apolo pharmacy

          I was an emergency to buy a medicine during 11pm 06/09/21 .I had a cash 200rs and debit card the medicine cost was 125rs when I asked to give the medicine shop keeper told first no medicine then he told no card finally he told no change for 200rs later I showed him the material and demanded in that late hours bought from him very very poor behaviour. He do not know the need of emergency at that late hours
          Nov 8, 2021
          Complaint marked as Resolved 
          Apollo Pharmacy customer support has been notified about the posted complaint.
          Verified Support
          Oct 06, 2021
          Apollo Pharmacy Customer Care's response
          Dear Customer please write to us at [protected]@apollopharmacy.org with contact number and store address
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            R
            renaldo.n
            from Krishnanagar, West Bengal
            Sep 6, 2021
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            Address: Apollo pharmacy, diamond park joka, Kolkata 700104

            I was purchasing some medicines for my father who is 68years old. When purchasing the medicines the bill was ₹220 and I handed over a ₹500 note and then I was told the pharmacy did not have change so they reduced my medicines to make the bill below ₹200. I mean is this some kind of a joke?
            Kindly look into this matter before I take it up in the consumer court here as pharmacies can’t stop giving medicines because they don’t have change
            Apollo Pharmacy customer support has been notified about the posted complaint.
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              S
              SivakumarA
              Sep 5, 2021
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              I PURCHASED after ahave lotion 50ml at rs100 in kanchipuram (iii)apol, but in the product the offer price is 70 only.please check up.this shop is not giving bill to the customer regularly.
              Apollo Pharmacy customer support has been notified about the posted complaint.
              I bought shave gel, which cost about rs 70 where as the bill claimed for rs100. Most of the time bill not given to the customer.
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                R
                Raheemimran
                Aug 31, 2021
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                Address: Kattedan

                Hello,
                I am a regular customer of apollo pharmacy but I'm very much disappointed regarding this credit points specially in kattedan branch.
                Basically they fail to add the credit point and also when I want to redeem that points they usually say not working, server's are busy, unable to load the page.
                They way they fool us is like hell.
                When we can't redeem that points what's the use of asking for phone number for entry.
                Make the staff aware that dnt try fool us anymore specially at kattedan branch.
                Apollo Pharmacy customer support has been notified about the posted complaint.
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                  G
                  Gorababu123
                  from Gurgaon, Haryana
                  Aug 30, 2021
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                  Getting constat SMS

                  In spite of being registered with DND, sending SMS to the number asking Apollol Pharmacy to stop sending SMS, and also writing to their customer care email, I am still getting 20 to 25 SMS everyday...
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                  T
                  Thrity Charles
                  Aug 28, 2021
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                  Address: Banglore

                  Had ordered Mothercare body lotion in March'21but instead bubble soap was delivered with assurance that body lotion will be delivered. However till date neither item nor refund has been initiated.
                  +1 photos
                  Apollo Pharmacy customer support has been notified about the posted complaint.
                  Aug 28, 2021
                  Updated by Thrity Charles
                  It has not been resolved. And neither item nor refund has been received.
                  Aug 28, 2021
                  Updated by Thrity Charles
                  No reply has been received nor action taken till date
                  As yet no action has been initiated from Apollo pharmacy either by email or by initiating refund.
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                    V
                    Vadivarasu
                    Aug 28, 2021
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                    Unsubscribe Promotional SMS

                    Please unsubscribe me from sending SMS to my mobile [protected].
                    Thank you in advance....
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                    S
                    sathish74111
                    from Mumbai, Maharashtra
                    Aug 27, 2021
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                    Health credits not being updated

                    Address: Bangalore

                    I have purchased and still purchasing using Apollo 24/7(Circle) with a transaction of more than 2500 per month.
                    All of sudden my health credits is not updating and no proper health credits are been credited and showing with negative value.

                    I am not getting any kind of response from Apollo pharmacy WhatsApp support and ticket.

                    Hopping you resolve my issue and do the needful.

                    Regards, br...
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                    C
                    CA Manpreet Kaur
                    Aug 25, 2021
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                    Refund of my money

                    I am not getting refund of the order which I cancelled on 23rd aug, 2021. Refund amount is 4079/-
                    Order no[protected]...
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                    R
                    Ramdas Sukuru
                    from Auroville, Tamil Nadu
                    Aug 25, 2021
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                    Irrelevant SMS disturbing

                    Please unsubscribe me from sending SMS every 5 minutes to my mobile [protected].
                    Thank you in advance....
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