Apple India Complaints & Reviews

I bought iPhone X had touch and Display issues submitted to apple certified service centre Srinagar J&K received phone after 20 days after using the product for 15 days it had same display and touch issues.My iphone x wasn’t sealed properly it had gaps from sides and lot of dust in rear camera because of improper Repair by apple.I contacted apple for my issues they told me to submit iphone x again at apple service centre i then submitted my iphone x on 12th and received on 18th and when I received my iphone it had again improperly repaired it still had dust in camera and gaps were visible from sides wasn’t sealed back properly and iphone x wasn’t now water resistant again.and after 1/2 hours o[censored]sage i had same display and touch issues for third time and dust still there and wasn’t water sealed.I WANT FULL REFUND FROM APPLE WHICH I PAID FOR IPHONE X.I’m going consumer court for violating consumer rights in india

Hey There
The problem in my iPad Air 2016 not only my iPad but all other apple devices are having some and some issue like battery problem as in my case then slowing the older devices and opened screen and more. Tell me what the hell battery you all are putting I know the device performs slower when it gets older but what if a battery doesn't charge I cant waste my precious money on that ### battery from your company and the accessories are more expensive apple is ### shall I approach the court and tell them. Please don't tell that ### that have you used it properly the battery is fake or not. Its real bought from the company

IPad was promised with engraving. Engraving missing
Email address not reachable

Case ID:[protected]
Reference ID (as per job sheet): 4ZMVG5YVKVZC

Issue(Before Submitting): Network is continuously in "...searching" state
Issue(After I received my device): Unable to activate

My new phone has been submitted to Apple authorized service center in Varanasi @Reliance Retail Limited, Maldahiya, Chetganj and it has then shipped to Bangalore for further technical investigation.
After few days I have been informed that there is some "unauthorized modifications" as per the Bangalore technical team who reviewed my mobile phone.

My Query & Concern: If i face some issues in using my phone, how would I bring my new iPhone to some other unauthorized places where it can be modified when I my device is already having the apple authorized warrantee.

Talked to number of executives, the complaiant was registered on[protected] and until now I am unable to use my phone as it is of no use since I am not able to "activate my device"

I will be looking for a fast response on this since already this request has taken a long time.

I bought my ipad via hdfc bank for which there was a cashback of 2400 approx.
It's been more than 50+ days. I haven't received yet. When will I receive it.
How long till it will take?

After complain to apple india the number given by them is Not working

Dear Sir

this is inform you that i bought I phone 7 32 GB and the battery is vaining within 2 hr and its slow also sometime its get off.

So Kindly look in to it and do something

Regards
S B mishra
Delhi
Mobile-[protected]

I have purchased an Apple watch series 6 GPS + cellular model ( GY6DF5RSQ20T ) around 20 days back from your authorised reseller ( APTRONIX, Hyderabad ). I have noticed some issues ( bubbles beneath the display, strap not holding in position, on and off touch unresponsive ) with the device and brought them to the notice of your authorised service provider ( Aptronix, Banjara Hills, Hyderabad ) . Inspite of waiting at the service center for 2.5 hours, they couldn’t diagnose the issue with the display . They took the photographs of the visible bubbles / compressions beneath the display, but they are vaguely saying, as there are no significant issues with the functionality of the display they can’t help me any further. And they didn’t even mind to make a note on the other complaints like strap and touch issues. I requested for a replacement of the device, for which they asked me to contact the apple care.
I mentioned the same issues with the personnel at apple support, Mr Burhan from your senior escalation team has attended the case. Though he assured me for appropriate support, it hasn’t happened as of now. Mr Burhan has said that I would receive a call from the Aptronix service team, but it hasn’t happened.
I tried myself reaching out for the service personnel at Aptronix, Banjara Hills; but they said that they have no mail or information from Apple to further process my request for replacement of the device. And they are again pushing me to reach for Apple care for further assistance.
I am vexed with the way your Apple care team and Aptronix service personnel pulling each other rather than addressing my issue. Kindly, look into this issue and make sure that I will be replaced with a proper device.

Apple is one of the most third-class company in India, first they are overcharging for their dumb phones and looting people with subscriptions.

Recently I had subscribed for hot star subscription but wanted to cancel as I was not happy with the content.

I called hot star and they were willing to refund me, but for my bad luck I happen to have an apple phone who control subscriptions through iTunes.

now they are not willing to refund me. Apple is thug company that is controlling other companies by their policies.

who do they think they are when the parent company is ready to offer a refund, did i subscribe to apple service or hotstar.

dear fraud company apple kindly refunds my money.

Apple id: [protected]@gmail.com
Contact : [protected]

I’m Dr. Sangeetha V.S from Kerala, India. I bought your Apple IPhone 8 Plus in 2018. Used it only for 2 years. It’s never even been rough use. Still my battery backup became 81% and phone stopped accepting SIM cards within 2 years. Upon enquiry in Ernakulam branch Service centre, they told me to replace the entire phone. If this is the quality of your phones and this the way the service centres are going to be, then we will take appropriate action. I want my phone repaired immediately.

On August 31, 2020 I purchased a brand new Mackbook Air 2020 model for the total of 92, 000 rs. So quite a lot of money hoping to get the best quality when teaching classes online due to the new pandemic situation. What a terrible surprise, when I found out that the camera quality is grey and grainy. When there is not bright light, students even cannot recognize my face. When I contacted the seller in Sobha City Mall, Thrissur, Kerala, he said that many people had the same issue, but they cannot do anything about it as it is manufacturer defect! But I am not ready to give up as I paid such a lot of money. Even my previous Macbook Air 2014 model had a much better quality of camera.

I ordered for a replacement battery for my IPhone on 29th Oct. The Apple Icare center told the battery will reach within 5 working days and asked to make a full payment for the battery.
Now it’s been more than 2 weeks and still there is no response from Apple regarding any delay in procuring the replacement battery.
How can you take full money upfront and don’t have a minimum commitment to inform me if there is any delay.
Will you even send the battery or not?
Please give me the tracking details if you have shipped it so that I will track it myself (which is what you are supposed to do and inform)

I have recently submit my apple airpod in service center which the replace new 8 days before. in which i am having some charging issue but they return my airpods saying that they dont found any issue. when i take back my airpods it seems like they drop it and having dent in it.my issue is this they are apple representative so how they are so careless about product and even they didnt told about the same.

I ordered iPhone 11 under Diwali offer for Rs. 60, 000 (Rs 1900 paid extra for adapter seperately) on 17th October where the offer was to receive free Airpods with the phone. I added the phone and the free airpods in the basket. After checking out and making the payment, the free airpods did not come in the bill. Later on, they were not delivered either. It has been more than 2 weeks where I have been calling the customer care service and they have failed to provide a resolution to me. Every time they say that a senior advisor/manager will call you back in 2-3 business days and no calls come. I end up calling the service number again where each call costs us half an hour in waiting while they transfer calls to other departments just to get the same answers again and again and to wait furthermore and that we will get a call back in 2-3 business days!

What a sham they have been acting like! Making a fool out o[censored]s for ordering under the Diwali offer and not providing any solution to it!
Provide the airpods OR give us a refund and take the phone back if that is how you treat the customers!

Mentioning details of the order below according to Indian Standard time:
Date: 17th October 2020
Time: 12: 42 AM (After the offer went live on it's site).

NEED A SOLTION ASAP.

Purchased I phone XR on 29th dec last year.. it’s been 7months of me dealing with their Customer Care.. gave my phone to the IPhone repair centre as well but problem still persists.
Tired of installing and uninstalling apps. Audio msg from wats app don’t play on speaker.. this is intermittent issue.. while you are talking over the phone songs from YouTube or any music app starts to play. Even when u are operating phone.. any entertainment app will start on its own. I have restored the settings multiple times and updated the version (the most cliche excuse) as per Customer Care’s instruction but nothing seem to have worked. I need help.

I ordered iphone 11 (128gb) with paying extra 10k for airpods pro on 17th Oct under their diwali offer. The delivery date mentioned was 19th Oct for the product. They however delivered airpods pro on 19th Oct but did not deliver the iphone on the same date. I have been following up on the customer care and i am being told to wait up for it without giving any expected delivery time. So today, i finally got frustrated and called them to cancel the order and to my shock, i was told that they will cancel the iphone but will not take back the airpods and hence, only partial refund (after deducting 14.9k) will be provided to me.

I believe they have scammed people in the name of Diwali offer. They are delivering the side product but are not delivering the iphone so the customer gets stuck with them. I am sure there might be so many other people like me. Really disappointing and unethical practice by apple.

The resolution required-
On cancellation i want the refund of full amount i paid and airpods pro to be picked by Apple.

On[protected] around 12:30 I ordered Iphone 11 64gb yellow under diwali sale on online apple store with free airpods. I used HDFC Debit card for transaction. When i entered OTP after it only showed processing. The money got deducted and there was no clue of the order. I had login as a guest but i said they will provide with email. But there was no email. Thus, i request you to look into this matter ASAP. Money deducted were 54, 900/-.

I had placed an order for an iPhone 11 under the Diwali offer of Apple India estore. The order was placed on Oct. 17 and we were awaiting the delivery of the product tomorrow. Today, while checking the staus of the order online, I came to know that the order has been cancelled and the site says that I have cancelled it. I did not cancel the order and have undergone a lot of mental stress and trauma due to this cancellation. Today, after great diffuclty I managed to speak to a customer care exec at Apple and he informed me that someone, from their back office, was trying to contact me and since I did not answer the phone they cancelled the order.

I have following issues with this statement :
1. Why was someone from backend conacting me, when I have alreay provided all details on the order.
2. Why I was not sent an e-mail, if I did not answer the phone.
3. Why does the site say that I have cancelled the order, whereas, it was cancelled by Apple.

These actions violate my rights as a customer and I have undergone immense mental stress and trauma. I would like this matter resolved and would like the order reinstated and delivered in totality.

My above I Pad was bought in 2015 from AlGhanim International Kuwait for the School United Indian School Kuwait where i was the Principal. This IPAD was given to me when i left them in 2017 .Currently I am in Calicut, Kerala, India. Since this IPad was not working i took to Apple Service Centre in Calicut. They asked me the APPLE ID which i am not aware of as i was operating on my personal email and password.in which it was working.The customer care is of the opinion that Apple ID will be there as you log in it shows the devices working in it which is not reflecting. I even checked with my school in Kuwait who confirmed there is no such ID as per their computer entry as the bills are pertaining to 2015. The customer care insists either the bill or the Apple ID without which it cannot be repaired. I doubt their attitude as every problem should have a solution as i gave them the Serial No and Model of the IPad.Please advice Apple to initiate a solutiin to repairing this I Pad.

I have lost my iPhone X bill with IMEI No. [protected] please provide me a duplicate bill the serial no. is F2LW14F4JCLG