Apple India Complaints & Reviews

Dear sir /mam i have purchased 6s in november month and my phone got display issue in february i summit my phone to service center on 14 feb after a week they returned my phone and said there is no problem in this phone and ask me to resubmit again if i have face the same problem with some video and photos of display i did so i had sent to video evidence to service center and they said to me resubmit phone after holidays of holi then
We had lock down still my phone is not serviced even at time of purchase i got one year assurance o[censored]se in warranty period it means my whole warranty would be laps

Dear sir /mam i have purchased 6s in november month and my phone got display issue in february i summit my phone to service center on 14 feb after a week they returned my phone and said there is no problem in this phone and ask me to resubmit again if i have face the same problem with some video and photos of display i did so i had sent to video evidence to service center and they said to me resubmit phone after holidays of holi then
We had lock down still my phone is not serviced even at time of purchase i got one year assurance o[censored]se in warranty period it means my whole warranty would be laps

Apply doesn't care about customers. Even if the defect has to do with manufacturing they will claim physical damage. I have attached the photos. Button came out by itself buy apply care claims this is physical damage.

My i phone network is not working properly. Call is automatically disconnected.

My product is in warranty. Apple offers the best costumer support i have always heard that but unfortunately my experience was opposite. My phone was constantly heating, freezing and vibrating on its own. I went to their store for service they diagnosed software issue and uploaded one. One week after my problems have increased now my phone is rebooting on its own heating freezing. I went to the store again they denies about diagnosis and said we have to send the phone. I am frustrated my phone is in warranty i want refund to my phonr

Hi i ordered apple mc556hn/b magsafe power adapter for macbook pro from flipkart, i accidentally ordered the wrong charger, i wanted megasafe 2 charger for macbook pro 13 inch retina, please help me with the return or exchange this product. I have received the charger on 2 nd of july 2020, it's not used yet.

I ordered iphone xr from aptronixindia on 01/07/2020 at 8.45 pm. Next day at 1.30 pm i called to cancel my order. At that time they said the product is ready to dispatch but not yet dispatched. Later when i contacted through mail to cancel my order they are saying it has been already dispatched. They are cheating customers.

I have bought iphone 11 from royal solutions and royal mobile, nagpur vide bill no. 00205/19-20 dated 11 june, 2020. The serial no. And imei no. Is as under-
Sr. No. Goncf35cn73k
Imei.[protected]

My complaints are-
(1) phone battery takes almost four hours for full charge.
(2) phone battery drain out fast as against 17 hours continuous watching of movie as claimed.
(3) vertical linings were noticed on screen during whatsapp video call.
(4) despite successful transferring all data from my old iphone 6 to new iphone 11some apps are not responding like ipassword, digilocker etc. Etc.

This clearly indicates that device might be defective and hence i lodge my claim for immediate replacement.

I look forward for you positive response asap.

Thanking you

I purchased my phone in nov 2019 but from feb 2020 it will automatically shutt down and i will give it to service center but they can refresh my phone and again get back to me after 1 week same problem occur and again i visit service center but again they told me there is no problem i also called customer care but they even don't know about the phone condition but that time i didn't call again but after 2 month again same problem occur but this time i can't reach to service care but this is worst service by apple customer care and service center plz suggest what can i do

I purchased 1phone 11 month of feb 2020 from i invent at kirti nagar apple store almost 120dyas are complete but still my 6k iphone 11 cash back not received till time from my hdfc bank and they told me you will receive cash back with jn 120days they doing miss selling
I want to my cash back soon please help with this matter and resolve
[protected]

I purchased my mobile exactly 2 years back. All of sudden the phone started blinking and rebooting without getting exposed to any kind of damage. I gave it to apple support and they say, they can't help much. What a point having such an expensive product if it can't be reliable.

Their is a fake apple store who are using apple brand name as a store. Apple bite communication.. I[censored] see ratings were very bad and again they correct the ratings by themselves and making fool to customer. So many complaints and police complaints on them. But still apple can't do anything they just con the tourist. How can anyone open shop on one technician certificate. They are using their certificate as royalty in 3 to 4 shops.. One certificate is used by so many shops

It very worst service i purchased iphone 11 feb 14 after using ten day i face more issue on iphone display change automatically pick colour dots and battery heating, automatically restore phone i will complete 10 above customer care but there no response properly.

My phone model number is xr and hand free speaker sound changed from last 2 days
Can you please advise reason and solutions

Dear sir,

I bought the iphone 11 from 17th march of 2020. After one week i saw something unexpected things in my iphone, i saw my iphone battery is sucked at 80% after my phone still connects with charger and after 3hr 100%. Once i noted this issues i called to the customer care support (18th april 2020) centre that time that person told me, sir apple has launched ai (Artificial intelligence) it's mean phone automatic read the data after phone behaviour based on artificial intelligence (Ai) after 2-week one more thing happened with me and this time iphone battery health 100% to 99% after one week 99% to 98 it's still draining my battery health 97% after i called to customer care support again i told you what's happened with me from last two months, and mrs. Hamika has launched complaint on (9th may 2020) regarding this her provide me with a case number: case number:[protected] after her my case forward to your engineering department and she collect all my logs and all details, but till now no one can solve my problem mrs hamkia told me engineering team working on my case, and they provide me with a solution till now no one can provide me with a single solution. I request you, sir, please refund my money or replacement with a new iphone because i am a big fan of apple and am using iphone last 7yr but this time with my iphone unexpected thing and battery health drain too fast and performance are worst. So i requested to you, sir, please solved my issue.

Regards,

Mogal alihasan

I have submitted my i phone 6 s with a complaint of small white spot on my display. But they couldn't service my phone and replay me with below details

Ticket no. Sck43867 (My service ticket number)

As per apple service guidelines iphone can be replaced under exchange price.
Amount to be paid rs.28139

Still i am using the phone for my regular works and no other complaints, even the warranty period is still there why don't they not service my phone with free of cost.. I don't want to replace my phone i just want to clear the complaint..

I don't like to submit my i phone 6s to an un authorised service centre

Even new i phone 6 s price is only around 26000 and why the replacement price they quoted 28139

Hello
I have serviced i phone week ago was regular cleaning of mesh and speaker they suggested me to change battery as well but i dont have issue with that so i rather not change
But from that day i am facing issue for getting my battery drained
I am feeling like they swap my battery with some defacted one
Is there is anything i can do ?

I bought an apple iphone xr

Date: 7th january 2020
Dealer: croma mum-phoenix market city kurla a123 mumbai 400070
Billing amount paid: rupees 49, 900.00
Mode of payment: hdfc debit card

Cash back of rupees 5000 was suppose to be credited in my hdfc bank account within 120 days but yet not received.

I request the authorities to kindly take action for the same.
Thank you

Dear sir I bought an I phone XS from Dubai on 13 April 2019 . On 10th April 2020 one small Black spot Appear ( came )on upper Right side of Phone Screen and it is getting bigger day by day . I won't be able to contact the service centres as all those were closed . When our city came to green zone I visited the service centre on 7th May at Macintel solutions Guwahati Assam . They said u will have to complain online I complained online on 8th May 2020 . When I visited today 13.5.2020 again Macintel centre Guwahati Assam India.
They said your mobile is out of Warranty as your warranty was till 13th April 2020. We can't do anything you will have to pay 29000.00.
sir please suggest me way out. As during lockdown nothing was in my hand to visit the store and do the complain . I enquire all the other companies extent the warranty for 3 months, Apple should also think about it and extend the same. In my opinion Apple is the world leader in Mobile handset and they shoul think and extend the warranty. As this Pandemic situation is not in anybodys hand, and every body is doing their best for Mankind.

Regards
Aloke Sonthalia
2nd floor Jajodia Complex, M.S Road, fancy bazar, Guwahati 781001 Assam
IMIE NO-[protected]
Serial no-C39XW3Y3Y3KPG3

Myself danish farhan from india, i would like to inform you that i have purchased an apple iphone 11 128 gb version in january 2020, it's not even 6 months and the phone is hanging lie crazy. It gets stuck anytime. I have raised a complaint & went to apple service center in the january month, the guys have reset the settings the handed over the phone to me, but the problem still exists & it is getting worse day by day.

My only saying to apple team - don't boast about your prestige and product quality because apple is a garbage brand. I am from the digital marketing field and will try to use all my sources to put you guys in losses. Give my money back. I have purchased it spending all my savings but now i am very much depressed. If you guys care a bit of your customers then contact me on [protected] & suggest me a way to get rid of this device.

I will not buy any of the apple product in my life.