Apple India Complaints & Reviews

Amazon india i have not received the material ordered even after 10 days
I have ordered on amazon.in site as per following:
Ordered on 8th aug 2019 order#[protected]
Description: iphone xs max 256 gb made in india
Amazon.com order number:[protected]
Order total:inr 143, 503.11
Payed by my credit card
Email: [protected]@gmail.com...

I purchased iphone x from flipkart about 45 days back. There was a defect in the body of the device (Rough finishing of the frame from upper side and a little gap between that edge and the back glass) which i failed to notice in the initial days as i wasn't expecting such a poor quality from apple and didn't give much time thoroughly checking the device. Approximately, after 30 days o[censored]sage, i noticed that dust has accumulated between the...

Hi Team,

I am unable to open Microsoft XMl or excel (XLS) sheets throuh mail in iphone 6 s plus handset .
This is the bug in iphone 6 s plus .please check and confirm .

Also while opening the other files .ppt, .doc, .xml, .xls files we are unable to open through mail .

This is redicules brand . Brand having the huge cost but small small applications will not work .

Once...

Very bad name bring apple customer encounter bad name as hardware issue with its i phone 7 audio is issue within two years of purchase

As apple new such and going on selling such bad product regularly phasing huge upsetness in its consumer mind as i am apple lover but now will never purchase such unworthy product
Anymore
Very bad service by apple why don’t apple took initiative to repair such hardware issue...

Hi have purchase iphone 6s plus last year and now suddenly i am facing issue in device. Iphone is in auto vibrate mode many times and many time auto silent. Device is not performing as per brand. When i submit my mobile i. Customer care than they told us that iphone now not exchange defective iphone and for service also i have to give some deposits. Which is not acceptable. My iphone is in warranty period and still i have to pay for service....

I-phone 6
Serial No. FDPTV31DHXR5
first I found battery problem and replaced it through service center and after replacing the battery, display not work properly and directly comes in auto mode, service did not accept the fault. He also said that if you do not know how to use mobile phone then why should you buy I-phone. They also did not provide best product and services....

Sir,
In apple i phone 6 & 6s, there is one manufacturing defect that sound becomes slow after some time, i have two phones at my home, same problem in that & i have many collegues in my university with the same model, facing the same problem, kindly provide the solution.
I think the company should refund our money back or replace the phone with some other model....

Hi team,

I am using apple 6 s plus phone from last 4 years onwards. Now we have identified two bugs as mentioned in below.

1: smiles unable to add over writting text message.

While writing messages we are unable to add small small smiles symbols over message typing. This the bug for apple.

2: charging issue.

While enabling of location service the charging automatically...

Hi there,

I have been using macbook air from last 1.5 years with good care, apparently on one day it stopped working.
I tried powering on the system, but it couldn't.
Then i went to the authorized service center (Conquer technologies, madhapur, hyderabad).
After checking they said that, the rooat cause of the issue is because of fungus on mother board.
Now they are charging 48000 just to fix a problem...

My iphone x is under warranty period and still the apple care people are saying that charge cord is physically damaged however this is not the case, please find the attached images for the same. They are not ready solve my issue regarding this. Attached image doesn’t seems to be physically damaged. First service center people said it won’t be replaced and then they told to call apple care inform them the same. They took lot of my time...

My ipad had 46% battery percentage when it got unexpectedly switched off and was not turning on through charging or via itunes hard reset method and was completely dead with a complete black screen. The ipad was taken to the authorised apple service centre on 7/06/2019 (Reliance retail limited located in westend mall janakpuri west new delhi 110058). The service centre incharge told me that the ipad is dead so no diagnostics could be done...

Bought new macbook pro in 2017 and have had three major issues since then.

1. Power socket malfunction - they say internal burn damage in power socket is a physical damage by consumer. Billed me for 48000 to repair a simple power socket cuz it's connected to motherboard. Genius. Tried calling people but nothing.

2. Screen goes black while i'm typing, device is on. Authorised service centre says they can't repair...

We purchased this iphone 6 in sept 18 which started giving problem of fast discharging of tge battery in june 19 and it was 100 % confirmed in june after carefull monitoring of charge retention and also by stopping many apps.
Finally we made a complaint and with call center
With following
Case id[protected] dated 15th july.
Followed all their suggestions and ways to restrict using many standard apps.
Even...

Hi,
I Have bought My i phone about 4 months ago and two weeks back it got shut down and not getting start. We showed this to I Phone Care, Ahmadabad and they reboot and it got start. But the person ask to submit this as its home button vibrator is not working properly. after complete checking she gave me slip and confirm that they will correct/replace this in 5 working days as my phone is under warranty till Nov, 2020. But its more...

Hi Team, I had issue in downloading and installing the Mac OS Mojave.I downloaded and tried to install in which an error occurred stating that a particular file is been trying to convert to APFS conversion.I tried a lot and atlas contacted the Apple India Support team and they suggested to contact the Apple Authorised Service Centre and I visited and what they did was they removed my hard drive to transfer the data which was in it and the...

This is to inform you that the behavior of maple viviana thane branch is not appropriate towards to the customer. He is very rude and arrogant while talking which is not at all acceptable in any means. This is how apple treats their customers??

A simple query has been asked but the answer wasn’t appropriate and the behavior is very rude.

As a customer we entitle to get some good response from store manager...

Hello

Dated 20th july 2019

B2x service solutions india pvt ltd.

3rd floor, rkay mall, plot no.48, shop no.309, panchwati, udaipur, rajasthan 313004

On (20th july 2019 saturday) i faced an issue with my laptop

- macbook air 13inch

Serial no. C1mtc7lwh3qd

I reached your service center around 12:30 pm and as per engineer paid the service...

Dear Sir.
I purchased an apple watch series4 lte on feb 2019 after 2 months its start body color complaint . Color gone and dots coming on the body due to sweat . Its quite natural when wear the watch on hand sweat will there . I submit the watch apple service center but they tell its not cover warranty . Why apple sale this type cheap quality product . Kindly chak and do the needfull to get solution...

My macbook worked good for 10 months after that got some power on issue, so went to customer care support centre and got it fixed. After that issue was fixed, i planned to purchase apple protection plan for extended 3 years warranty. Again after around 1 year the same problem occurred after upgrading to latest ios but upgrade failed and i tried restart again. And try upgrading again but macbook won't started again, then went to customer service...

Due to dust in the charging port sometimes i am unable to connect my earphones and charger. So went to imagine store to get it cleaned. They charged rs600. However when i asked for bill they said they are going to send softcopy of bill to my email. But till now i haven’t received any email which is shocking.
So need a solution for this kind of experience is creating negative impact for the customers....