Apple India Complaints & Reviews

I had bought an apple macbook pro touchbar when i was working in dubai and within warranty on oct 16th it developed vertical lines on left side of the screen.

Apple service staff who happened to also be the in charge just kept stating that damage on the screen was deliberate as screen damaged due to pressure applied... Which is not under warranty and asked to pay 45000 plus gst... Weird as if i wanted to damage the screen...

I have been using apple products for the past 5+ years. I recently had issues with my iphone 7 and with my apple watch series 3. The screen of my iphone and watch cracked in quick succession due to my fault. I took my watch and phone to the authorized apple service center, to my surprise it was told that the apple does not repair the watch and they will replace it for me. Cost of repair was quoted at 20, 000 inr. While a new watch costs 28,...

This is with respect to the following service at imagine ttk road alwarpet chennai.
What has happened to me is nothing short of daylight robbery.

On september 2, 2018 i went to imagine at ttk road alwarpet chennai, to buy charger for my 32 gb iphone so. The sales person told me of the battery replacement scheme offered by apple for my phone and recommended me to get it changed for offer price of 2000inr. However as...

Hello apple,

I went to apple authorised store in my home town vijayawada, this is the address of the store — 39-1-50 & 52, 1, mg rd, opposite malabar gold, vijayawada, andhra pradesh 520010.

I went there to change my i phone 6 battery, recently i updated it, after that i encountered my battery is draining faster. I heard from my friend that change of battery costs 2000 right now and thats an apple offer. br...

This is regarding my complaint id[protected]. Regarding by mistake add apple balance 8000 in apple id. They not refund back or transfer
Apple support center team not provide any help or solution
They giving commitment to transfer in next 4-5 days n after word they change there statement for which i have doc
They not ready to refund nor transfer...

My left panel of earpods was not working. there is no cut or physical damage on the ear pods except the rubber at connecting area is little loose Because o[censored]sage (poor manufacturing) . The store advisers didn't consider it under warranty for such a silly excuse. Deceived me by giving some job sheet and asked to connect customer care and they will coordinate Which is not a way out as per customer care guidelines. Now i have to visit the...

I contacted the support regarding the key board issue on[protected]. Certain keys on keyboard are not working like p, q, 0 etc.. My apple id is gokul. [protected]@gmail.com. The agent asked me to update the software. I updated it and later asked to reset and restore iphone. She assured that i will not be loosing any data. I reset and she said she cant wait till the restore gets completed. I requested several times to help me completing the process....

I was using apple iphone 7 since Jan'18. In Sep'18 i found an issue of no service in my mobile and approach apple regarding this. i came to know that there is a free replacement program running for this issue. Phone was sent to apple repair center at benguluru from service center after doing VMI by service center. Copy of service report enclosed where in service center has clearly mentioned that there is no issue with my phone. After a prolonged...

Recently I had issue with my mac book pro retina late 2013 I went to maple an authorized service center for Apple they charged me Rs 3000 for service and kept for 3 days and told me that the display and the key board has to be replaced they also gave me quotation for Rs 90k. I didn't had warranty so i took it to local repair shop he checked and said the logic board has to be changed and the display and keyboard had no issue. So I lost trust...

Hello,
I am owning ipod 160gb classic with serial number : 8k203cy59zu. The same was working fine till few years. Mean time apple has come up with verious versions of itunes which are must for sync ipod. Suddenly from last six month with new upgrade i am not able to see my device in itunes, so not able to sync ipod. My ipod got killed its no longer working it can be now as good as paper weight.
How ever before killing this...

I am shankar i buy the iphone 6 mobile. One month after touch problem is coming. After 3 month touch not working. I summit the iphone authorised service centre. Skywalk in nelson manikanan road. And get return my phone after 2 days the same problem is coming and extra problem mic and phone heat, phone automatic multitouch. I am really not intrested using this mobile plz replace the mobile.. Thanking you...

I had suddenly developed vertical lines on the screen of my Mac book Pro Serial No .C02V9BZJHV2L on 17th Oct 2018 . As it was under warranty till Nov 7th 2018, I called up their help line number and the lady Sania was courteous enough to guide me through the process and then suggested I go to the nearest Apple service center which happened to be at Vasant Square mall, Vasant Kunj.
The Service advisor checked and stated that it was...

I git iphone xs on 5th nov and it got suddenly down on 7th and now not booting up i tried apple support many times but they were unable to help m and the local service center team is saying they are closed till monday and because of this me suffering alot what kind of service is provided for such a premium brand and at such a big price. Really very diappointing it is...

My macbook air had a screen problem a blue line was appearing in the middle of the screen, i went to the service centre gwalior on 10th october, they told me it needs the screen replacement i submitted it on 10th of october 2018, i called them again on 27th october 2018 they gave me a faulty message that it was repaired and already delivered then, they placed the order for the screen on the same day as i got the message from apple support...

Apple case id: [protected]
Recently i just bought iphone x 64gb silver color but from the very first day it has been giving a very serious problem. The receivor or earpiece stops working during calls. Regarding the same problem i have conacted apple no. Of times but even they are failed to provide any solution. I regret buying the crappiest iphone x. Pl dnt buy any apple product....

My macbook is having a display problem
The device is having no physical damage and water damage then also it is having the problem
Apple is not considering it as their making defect and asking for 35000/- rupees for the replacement of the screen

Please dont purchase apple devices specially macbook if you dont want to bear such high repair costs
Whereas other brands like dell and hp charges about 10000/-...

I bought an iphone x from apple store, maple, powai, mumbai. I faced issues regarding software crash and phone hang for which i had given the phone to the store. They just reset the phone and claimed it to be fine and assured that there's no issue with the phone. I again faced issue where the software werent responding every now and then. They again just reset the phone and gave it to me stating that its working fine. When i bought the phone...

Hi i am hemant kaushik residing at e8/5 dlf-1 gurgaon. I bought new iphone 8 (256 gb) 2 months ago and within 3 days i faced some problem. I spoke to my vendor and they took the phone from and said ih as some technical problem. After couple of days they got it replaced with the other one. But in this phone also has a big fault that it gets hang and after that it becomes unresponsive. I have to wait till the battery goes off, before that nothing...

I had submitted my airpods as i was facing some problems and expected a replacement for the same. Received at the apple service centre didn't give much care to my airpods and they have got so much scratches that i can't wear them i am feeling very dissatisfied with the service which i have been provided to me by the dehradun service centre radius and i expect a replacement for the same airpods as they have so many scratches and i can't wear...

Iphone x says that its ip67 and water resistant and it can withstand water splash.. As its a product worth one lackh indian rs... Yesterday it susposed to spill water above that and it started to work wrongly.. Now thay says to pay around 70000 for replacement.. Very sad about apple
How they can say that as on the advertisemnt itself it shows that water splashes above the ipohne x.. And it says in the website for cleaning it with water......