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Apple India Complaints & Reviews

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Last updated May 6, 2024
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Apple India reviews & complaints page 38

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M
Msimhan
from Chennai, Tamil Nadu
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iphone 7 plus service/insurance claim

Address:600018
Website:www.icareservice.co.in

On 01 November 2017, I had given my damaged Iphone 7plus for service (under Insurance) at Icare Service Center at TTK Road, Chennai. ON 17 Nov 2017 they confirmed me that my phone cannot be repaired and will be given a credit note worth s.52000/- towards insurance claim within 45 days. Now its already 90 days and several times I had called up and followed up on the status, but no proper response or confirmation from any of the service / customer...
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M
meetagawri
from Moga, Punjab
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apple iphone 8

Address:Chandigarh, Punjab, 160020

This is with regards to apple i-phone 8 model no mq6m2hn/a, gold, 64 gb, month of manufacturing nov'2017, that i bought on 11th feb'2018. I would like to bring to your notice that i bought i-phone 8 yesterday i. E 11th feb'2018 at 8:00 pm. It was a gift on valentines and birthday for my husband and when i gifted him, the moment he opened and started the phone to click the first picture o[censored]s with the beautiful gift, to our surprise the camera...
+1 photos
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I
Indira01
from Chandigarh, Chandigarh
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iphone gone bad in year and 1 month and now they say buy a new one

Hi,
I bought an apple iphone 6s around end jan 2017 because my iphone 5s was giving issues. Later when i changed my iphone 5s battery it was working fine, if i had known earlier i wouldn't have purchased the new phone.

Anyways. Few days back my iphone 6s went into auto update mode (Software update) and it went off. Same thing happened with my iphone 5s also. My iphone 5s i was able to restore via itunes but was not...
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R
RajeshMalve
from Mumbai, Maharashtra
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fraud done by apple employee

Address:Nashik, Maharashtra, 42203

I am writing to dispute a fraudulent done by one of your apple employee recently in the amount of rs. 12000/-. He assured and convinced me to exchange my iphone 6 once the money is transfer to his bank account. Which i already did and after that he was unresponsive on call and chats.
I am attaching his photo id your reference and looking forward for your positive response.

Also let me know if you want me to share you...
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K
Kushal Bhatia
from Pune, Maharashtra
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having trouble hearing people on the other end of the phone

Address:Thane, Maharashtra, 400615

I have an iphone 7 plus, and seem to be having trouble hearing people on the other end of the phone during a regular phone call. Their voice is very faint, barely allowing me to hear what they're saying.

Submitted phone 2 time to apple care center but still facing the same issue. Had also been in a call with apple support from last 1 months but every time they call and ask to do some or the other thing. Still not able to resolve...
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Y
Yog16raj
from Raipur, Chhattisgarh
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iphone 6 plus headphone and mobile connector point

Address:Jabalpur, Madhya Pradesh, 482002

Dear sir,
My self yogesh kumar...
Humne iphone 6 plus phone purchase kiya...& uske headphone ki wire ko mobile phone se connect kiya... So ushki pin moti hone ki wajah se wah connect nahi ho paa raha tha... So humne iphone ke nagpur off. Mein visit kar ishki complaint ki to unka kahna tha yeh headphone issi ka hai... So humne usshe mobile pe connect karne ki koshish ki to wah bahut tight tha.. Jishki wajah se mobile mein connecting...
+2 photos
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V
vicky4488
from Mumbai, Maharashtra
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my iphone 6 not working properly from last 3 to 4 months

Address:Mohali, Punjab, 140308
Website:APPLE

Hi team

From last 3 to 4 months my iphone 6 with serial no (Fdpv521uhxr5) not working well i am facing different different types of problems. Responding time of each app and each event is too slow some times phone get silent even on general mode, some time not able to pick call, some tome screen not visible screen becomes black, app crashes some times, some times beep voice hear at back end during using phone, typing respond...
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E
Ekansh Gúptá
from Delhi, Delhi
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worst experience

Hey

I owe a iphone 7plus which is having a problem of camera quality, home button not working well and a feature of call announce is also not working so i submited my phone on 29th jan 2018 and my phone was sent to bangalore and said will be replaced or repaired within 6-8 days i accepted and waited for 8 days and when today i went to take my phone they gave the phone without evene repairing it and asked me to submit the phone...
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G
Giridhar 533
from Bengaluru, Karnataka
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my battery is not being replaced

I own a iphone 6s 64gb with imei no [protected]. After ocotber i have updated my os to ios11 from which my battery is under performing. Apple company has globally acknowledged the issue and started a battery replacement program for half of the original price. When i have raised the issue with icare – apple authorised service centre they say due to other functionality not working, they cant provide me the battery replacement and asking...
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P
praveenkrt
from Bangalore, Karnataka
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complaining about my phone (iphone 6)

Address:560037

Hi,

I have bought this iphone 6 on 14th august 2017. Its been less than 6 months and i have been facing lots of issues in terms of mobile network, mobile data, and battery life.

Mobile network & internet drop is very often and intense even at the places where the service provider has good connectivity. This causes the issue of lots of call drops. When i tried for another brand phone at the same place with the...
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R
Rk Singh1970
from Tadepallegudem, Andhra Pradesh
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iphone 5s : imei 355675070711676

Address:Mumbai City, Maharashtra, 400050

I bought this iphone 5s from croma in oct'16 and by nov'17 this phone stopped working ie no display and no response. I took this phone to maple, the authorised service center of apple in bandra, they took rs 2000 and updated software but phone again conked-off next day. Now maple says that phone has hardware problem and nothing can be done about it. Only option is replacement if i pay rs 24994 - the original cost of this phone was almost...
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I
iifl_customer
from Panipat, Haryana
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iphone 7 - wastage of time

Case Number:[protected]
I bought Apple 7 in the first week of January. Just after, I bought my phone, it kept restarting. I called customer care. They asked me what operating system I was using. I told them 11.2.2. Then they asked me to do some troubleshooting steps. I did as they told.But the problem did not resolve. So I called again. I was transferred to a senior executive. She asked me many questions and asked to send me some...
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G
gujar zone
from Delhi, Delhi
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Iphone 7 need to get replacement

Address:New Delhi, Delhi, 110007

-network problem
-auto off
-screen black
-display brightness gets dark n light automatically
-front camera got blurred
-heating problem while using with in 5 minutes, also if kept aside - then also t gets starts heated
-also note we have already updated 4 times but unfortunately
The problems are increased rather than to get resolved.

Please contact - [protected]@gmail.com...
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M
Manoj Kumar Sood
from New Delhi, Delhi
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feature

Address:110030

I have not found picture of whistle in object category....
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K
from Delhi, Delhi
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replace and repairs

Address:Ghaziabad, Uttar Pradesh, 201009
Website:apple

Dear sir/mam,
Greeting!!

This is vinay prajapati. My i phone 6 32gb is not turn on. On saturday i were using it but automatically it was gone to turned off. I am unable to use it still.
I have visited in service centre in anandvihar pachific 1st floor.
They told me my phone is in bending condition so they can't any help for me.
But i can't understand my phone is not feel in down and no any accident...
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B
BRIJESH THANDAR
from Chandigarh, Chandigarh
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inferior quality of iphone

Address:Bangalore Urban, Karnataka

Apple iphone 7 plus jet black handsets are having auto scrathes problems and which is making its look very cheap.

My only concern is that if it is know to apple that these scratches will come so easily, why the same is being sold and why it is not being told during sell of the product. Had it been told to me during purchase, i would not have gone for jet black model.

Apple is known for good and quality product...
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A
Ankit_790
from Gurgaon, Haryana
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apple earpods

Address:Ghaziabad, Uttar Pradesh, 201010

I purchased apple earpods from izenica shipra mall few months ago. There was an issue in the right earbud and the voice went low. Contacted apple customer care via chat and was informed that could visit the apple authorized service centre for a replacement. I informed the chat advisor that i dont have the bill/pop, but was assured that they can assist without the pop. Hence, i visited the service centre on 13th january by the name of b2x...
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A
Arun0410
from Delhi, Delhi
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phone restart issue and I feel harassed

Address:New Delhi, Delhi, 110005

My apple phone keeps on restarting again and again multiple times and i am unaable to use it since the time apple updated its software few months back. They should have ideally tested on all the models before bringing it out in the market. Multiple times in emergency i have not been able to use phone because of this restart issue and i feel mentally harassed and need a a solution to it. Either resolve the issueor get me a new mobile or refund...
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V
Varun Dev Chadha
from Delhi, Delhi
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non supportive over backup

Address:New Delhi, Delhi, 110058
Website:apple.com

Dear all

I had lost my i phone 6 - imei no - : [protected] dated 18.12.2017
Later i tried to recover my backup from icloud which i got recovered in 20 days, but after i got my new password found that my back up was not there
I asked call center that i had my precious & valuable back in itunes software which i last back up in aug 2017 in my laptop as i feel less secure online but unfortunately that was encrypted...
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Address:Darjeeling, West Bengal, 734004

I approached macintel, apple authorised service center siliguri, for the replacement of my earpods. At the first instance they have accepted it stating that it will be replaced within 4-5 days. While accepting it they checked it throughly and confirmed about the replacement. Later they rejected it sataing that warranty is void due to some normal scratches on jack. This they have not informed while accepting the earpods. My question to the...
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