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Apple India Complaints & Reviews

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Last updated Feb 8, 2024
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19th Floor, Concorde Tower C, UB City, No.24, Vittal Mallya Road
Bangalore
Bangalore District
Karnataka
India
560001

Apple India reviews & complaints page 58

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Address:560078
Website:www.apple.com/in

Hi,
I've submitted my 1 month old iphone 6s on Oct 27th at Koramangala Bangalore forum icare centre. I was told that the phone will be replaced if it's hardware issue and is not repairable. If it is software issue then they will fix it and give back. RAF No. FIC1088721
I was also told that it'll take 5-7 working days to receive my new phone.
Till date I din't receive any information on my phone. I tried calling their...
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Address:Kolkata, West Bengal, 700064

I brought iphone 5s 3months back ... in india frm a mall.. its charger is damaged ..apple provide 6month warranty for accessories, still they are asking money for a new replacement charger though they clearly accpted its not accidental damage but still they will not change it... its highly inconvinient for me... can't pay 3000... i'' from middle class family hd no ph so saved money from the past 3 years for iphone 5s, now charger is damaged...
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F
fakhr
from Mumbai, Maharashtra
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Iphone 5 S

Address:New Delhi, Delhi, 110025
Website:www.apple.com

I have prchased an I phone 5 s, lats 3 months back. Now its stop working, its not getting on. When i move to service centre, they told me that there are scracth, we cant do anything just pay rs 12500 to buy a new phone.

what the BS, if we are using a phone tehre will be scarth and bent, that dosent mean the phone is damage, the phone is just 3 months old.

please help me to either fix my phone or replace my phone....
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Yami Jane Landi
from Tezpur, Assam
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Bad service by Macintel Solutions- Apple Sales and Service

Address:Kamrup Metropolitan, Assam, 791110

On the month of September, my Iphone6 suddenly stopped responding and went dead by itself. As we don't have an Apple service provider here in my place, i had to travel all the way to Guwahati which is 8 hours far from here.On inquiring in the Macintel Solutions- Apple Sales and Service Guwahati-Shillong Rd, Christian Basti, Guwahati they told me after three days that the phone couldn't be repaired and had to be replaced by depositing more...
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A
Anvita Anand
from Sivagiri, Tamil Nadu
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Service of MacBook Air

Address:Bangalore, Karnataka, 560001
Website:www.apple.com/in

I own a MacBook Air early 2015 model. On the 2nd of September everything on the laptop was working perfectly fine till it suddenly did not power on after being kept aside for half an hour. I attempted the SMC reset and the Mac booted once before static appeared on the screen and shut off. I then attempted the PRAM reset which it didn’t respond to. I took it to the B2X service centre, Guindy, Chennai on the 3rd of September and they said...
+5 photos
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YOGEN KRIPALANI
from Mumbai, Maharashtra
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Iphone 5s handset issues

Address:Mumbai City, Maharashtra, 400050
Website:www.apple.com/in

I purchased my iphone 5s in july and since then facing issues . in the previous month i gave it to maple dti at santacruz mumbai three times, for a week and above, and got back my handset with same issues . a brand new phone with less than 6 months o[censored]sage being sent and returned back with no action or software job done and facing same issues of rebooting and various display colours . phone been taken away for a week with no spare phone...
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V
virendra b chougule
from Bengaluru, Karnataka
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Apple iphone 7 plus

Address:Bangalore, Karnataka, 590001
Website:www.apple.com/in/iphone

Dear sir,

I have purchased iphone 7plus on date 20/10/2016 from i city apple reseller from belgaum district state karnataka on date 21/10/2016 my iphone camera was not working so visited to reseller point, for that he suggested me to visit service center for software updatation.due to my busy schedule and sunday in between i visted on mon 24th of oct 16 at 11am to service center engineer inspected the set and asked me to deposit...
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J
jasmeet5050
from Ludhiana, Punjab
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Swap piece

Address:Ludhiana, Punjab, 141010

I have given my set for replace because in it some technical issue occur .I had submitted it to apple service centre to date[protected] and today is[protected] .Now they are saying it will take more time because of stock availability. my phone is uner warranty .please solve my problem as soon as possible .i am fed from apple service .
case id number JLUD[protected]
CUSTOMER CODE -C0330215
SERVICE CENTRE -F1 INFO SOLUTIONS...
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A
ASharma1969
from Gurgaon, Haryana
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Iphone 6 malfunctioning battery

Address:122002
Website:Apple

I bought an iphone 6 for rs - 62000/ from uniworld cyber hub on 12th april 2015 which has been malfunctioning for quick discharge for last 6 weeks. I took it to the seller and he said it will need a spare battery costing me close to 6000/but they did not have. Now within 18 months of my buying a device at premium has become difficult to manage is a) expensive and b) stupid considering the apple noise which made me buy it. Prior to this my...
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Purushottam Priyadarshi
from Chennai, Tamil Nadu
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Misbehaving and not attending or disconnect my calls

Address:600035

Very bad service. Will bring this issue to consumers forum if you want to avoid any legal issue try to contact me immediately. On [protected]. I was tried to call your TTK road Chennai, Apple service centre. Please get a call details between 11.15 AM to 12.40 pm on November 03, 2016 . The number I was used to reach your service centre was o[protected]. You will get my legal notice from my legal adviser very soon....
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N
naseemsaudagar
from Pune, Maharashtra
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Service center guys are not looking into problem

Address:Bangalore, Karnataka, 411057
Website:www.apple.com

Hi .. This is related to my iphone 5s which have battery draining issue, touch id issue and heating issue. Its heat like iron. It is under warranty as well.
I visited to authorised service center in pune that is unicorn service center. They have checked and submitted the mobile and later they were saying we cant resolve issue as this mobile have liquid inside. I asked its never fell on water so if water went inside by calling and sweating...
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V
veeragupta
from Gurgaon, Haryana
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Repair status SVD1078482

Address:110030

I submitted my iphone 5s to the icare centre in vasant kunj New Delhi on 17 oct 2016.It was in warranty period. I was informed by mail that my module replacement Ref no is G[protected], accordingly, module expected arrival date is[protected].On contacting the icare centre, I was told that they have no info about it and cant help me in any way. Today I recd a mail stating that expected date is[protected]. This way, date is being moved for no...
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N
Nidhi0688
from Indapur, Maharashtra
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IPhone 5s 32gb display issue

Address:Bangalore, Karnataka, 411057

I am very disappointed by the apple as I have purchased an iPhone 5s space grey 32gb which is under warranty from Pune. One day suddenly after putting back a call my phones display went from white to slightly red.
I went to authorised apple service centre "Unicon infosolutions" Pune they have submitted my phone but keep prompting me that you phone has dents but I told them that my phone has never fallen down. It's been six days the...
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Tirthankar Dasgupta
from Mumbai, Maharashtra
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Iphone 6 plus

Address:411027

Hi,

I have bought an Apple Iphone 6 Plus at Pune India, one month back. It's still in Warranty period.

I have handled the phone with extreme care; however, recently, I observed a bend in the phone body, which makes the screen/display pop out a little.

I visited a nearby Service Center (Unicorn Aundh) and they refuse to even examine my set. Upright they concluded it is a physical damage caused...
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Address:Mumbai City, Maharashtra, 400097
Website:www.apple.com

1. Macbook Air Sr.No. C02PR24XG940 was submitted to Maple Service centre at Khar west, Mumbai on 4th Oct’16 on the complaint that the device was performing very slow and power button was getting switched on only after long press. It was informed that it could be due to some software related issue and for that formatting would be required. I had taken the backup and therefore, submitted the mac at the service centre.
2. I got shock...
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Dr R K Singh
from Bengaluru, Karnataka
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Poor Services provided by ASP Kanpur (JKNP161008632296)

Address:Kanpur, Uttar Pradesh

1 - Technical person at ASP Kanpur informed us that my original battery was not charging because apple is giving china made poor quality battery in Macbook Pro (Retina 13-inch) laptops.
2 - They took more than 20 days to repair.
3 - They did not informed us.
4 - They refused to identify us even after giving proofs & they refused to hand over.
5 - They refused to deliver it at our home address....
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S
Shubham.jain
from Delhi, Delhi
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Phones color is vanishing away

Address:110030
Website:apple.com

One of the best smartphone provider which are the selling the costliest phones apple says that if your phone's color is vanishing even though you are using a protective cover over your phone we don't cover that we don't care if you have purchased it for 60k but we don't cover that it comes under cosmetic defects we don't cover that it is looking like a Chinese cheap phone and I have to use it...
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Vinsaini
from Unnao, Uttar Pradesh
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IPhone 6s Plus (iOS 10)

Address:133203

Dear sir/madam
Am using jio 4G sim card in my iPhone 6s Plus. I have a problem to make a voice call. My phone showing me the LTE network only but the other phones showing (voLTE). So I want to know why I can't receive voLTE in this phone.
And one more problem in this phone, when I make call via whats app, imo, we chat, skype etc then this phone MIC can't work but for the normal call it's good. Pls give me the both complaints...
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Kaushik_vns
from Varanasi, Uttar Pradesh
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IPhone customer care

Address:Varanasi, Uttar Pradesh, 221001

I have buyed Iphone 5c last year and due some some technical fault after a year i submitted the phone to apple service centre, after 7 days of submission they called me today that they will be replacing it with new phone and asking for full price.
Also now the service centre is asking for 1600 extra to get the phone back as 1600 is there service charge ....
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A
Aniketindia
from Bengaluru, Karnataka
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12 inch macbook display

Address:Bangalore, Karnataka, 560039
Website:Imagine

My 3months old 12inch macbook got a hairline crack in internal display and there are no signs of any drop or anything. There is not even a single scratch on my macbook. This was a hairline crack and happened on it its own. Many people got this problems with macbook and got it replaced but here in bangalore, service centre refused to replace it. They asked to pay 50, 000 for screen
Why should customer pay if this isnt his fault?br...
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