Eureka Forbes / Aquaguard RO Water Purifier — Entire useless service staff in the company

Address:Kollam, Kerala

I bought an Aqua Guard RO 9 months back but till now their free service is not availed even one time despite my repeated requests since 3 months...!!! This people are absolutely useless after the sale of products. Now I have to approach Consumer Protection Forum to get my rights from the fraud company.
Nobody buy or receive even as a gift of their products otherwise you will get headache life long. Their's all products are too expensive to compare the similar products making by other companies. WHY SHOULD YOU WASTE YOUR VALUED TIME AND MONEY FOR THE STUPID COMPANY. I strogly recomends all of you that NEVER BUY THEIR PRODUCTS if you gets it as FREE OF COST.
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Dear Mr. Prasad,

Please accept our sincerest apologies for any trouble or inconvenience we have caused you.

We deeply value your relationship with Eureka Forbes Limited and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.

Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.

Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________

This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [protected]@eurekaforbes.com

Regards
Eureka Forbes Team
Thank you for your reply

When I fedup with your local office at Quilon then I had been forwarded this matter to your [protected]@eurekaforbes.com for more than 3 times. After that I had been received a Read Message also from yours Hemanth-CRM, nothing else happened or look out in to the matter afterwards.

Now I am going to visit your service redressal page and may complete details as you required. Then let me see what is happening...
Mr prasad i too agree with you fully and request all other customers to not buy any of the eureka forbes product henceforth and as i say dont trust them and put your complaint in consumer forum only.
coz i have read on many complaint site about how aquaguard is a fraud and cheating company and on top of that they leave the same message as it is written to your complaint which is not a new thing bcoz they have written the same thing to mine and as well as all other customer's complaints as it is a recorded type reply.
So i dont think they care much about customers so we customers must get united and file a common petition against them in the court.
you can see my complaint also in this site as well as grahakseva.com also click on below link to see my complaint against them
https://www.consumercomplaints.in/other/eureka-forbes-aquaguard-water-purifier-c...

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