Eureka Forbes Complaints & Reviews

Euro-jet Vacuum cleaner is under AMC till 2013 and the complaint was registered with Eureka help line on the 28th June. There has been no response to come and service the product. Second call was made on the 2nd July to remind the complaint registered. The complaint ID given was 87161534. The service centre nearby my house Sai Hydropure does not have any concern post collection of the AMC amount. There has been poor and careless response...

i myself dr p. venkadakrishnan using eureka forbes aquaguard water filter for our home. it is not working for the past one week we gave a service request on 25.06.2012 and my service request no.is 87142888 my customer id is [protected] till now there is no response daily morning i am calling the customer care they also did not solve my grievance pls.do the needful....

I Had taken AMC for 1 years from 31 Jan 2012 to 30 jan 2013 Softech system, Noida- 201301.
Contract Receipt No[protected] for Rs 3575/-.

Product: RO Model: NANO Sl No: BD[protected]

We were promised immediate service at doorstep.
Promises are like this:
Periodical service and One Pre Filter candle,sediment filter,pre carbon & membrane replacemnt

Since last month i am...

I purchased a Eureka - Aquaguard Duo water filter on Jan 31st 2012. I was promised that a nearby franchise would be attending issues (if any) faced after sales. Right from day 1 am facing problems. Spent 16k+ for this product and had to be without water for 36 hrs. Eureka taught me how to spend money for this product and buy mineral water for 36 hrs to survive. Filter wasn't working for 36 hrs and when i placed a compliant again on the...

We have taken Service contract for our Aqua guard i nova total water purifier for the period of 13/09/2011 to 12/09/2013 from Payal services of Eureka Forbes.Service contact includes service of water purifier at 6 months interval & filter change at the end of 1 year. But after 9 months of completion of service contract,they have not provided service which has to be provided by them after 6 month of contract.I am calling to Payal services...

I purchased new Aquaguard classic model last monday on 18/06/2012. they installed on 20/6/2011 but when i start aquaguard no water comes out but red light blinking. I register 2 times on Eureka Forbes Contact no. 39883333, but till today they are not coming for proper installation of machine....

Respected sir
I have purchased Aquaguard water purifier from Eureka forbes in T.nagar burkit road office on 11.06.2012 by credit card & invoice number -000040 & reference number is[protected]..they told to give unit on 13.06.2012 but they never gave on that day & i called them several times but they didnt response so i went up to there office in T.nagar on 18.06.2012 after one week & they...

Hi,
We ordered for Aquaguard Enhance model on EMI some 1.5 months(10/05/2012) back. From the day we installed there will be problems. Evening time it may stop working and we have to buy mineral water for our drinking purpose.We lodged a lot of complaints but no response. We contacted the sales person, Mr. M.Venkatesh Kumar and he who was very eager to interact with us before we bought, but took no care after we bought the model. Once...

We are not satisfied with the services of your franchisee partner(dhanvarsha services, nagpur).We request you to send us the list of your authorised service centre in nagpur so that we can have a choice....

To
[protected]@aquamall.co.in
cc
[protected]@yahoo.co.in
Subject
aquasure uv storage service





Dear sir ,

i have water purifier below model name but now it is not doing filtration water, i had gone sales dealer at greater noida but he didn't able to help for spare & service because he also fed up with your bad service ,
br...

I am Kannan Kathirvel from Bangalore. I have ordered for a Aquagaurd Total Reviva online for my house on June 12, 2012 at 4.55PM through online by paying INR 12,490.

My order was immediately confirmed and I got the transaction / other approval numbers,
Transaction ID: 11B613E1B9E8
Authorization Code: 003473
Customer Code: [protected]

After my payment, NO ONE FROM EUREKA FORBES CONTACTED ME...

I have purchase Eureka Forbes Aquaguard water purifier "Total Enhance RO" machine in the month of April 2012. I have paid machine charges by cheque to company & my cheque is also clear from bank on 09/04/2012. Now till date I have not received original purchase bill from company. At the time of purchase of Water Purifier company executive told that you will received original bill by courier from head office within 8-10 days....

Dear Sir, I purchase a water purifier named Nano RO from Phoenix mall shop / Lucknow on 15.06.2012. The membrane lock of the purifier is broken, so that same could not be installed. It is requested that please look into the matter and get the remedial measure or if it is possible kindly make it arrangement for the replacement of the same.
The response is very poor even after several times of reminders on phone.

My...

We had purchased 2 detox air purifiers from Eureka Forbes on May 20 2012 - both the machines were delivered to us on 21st May and after delivery we kept calling their office for next 20 days but nobody came to instal them, everyday they kep saying coming today but never turned up, Finally on June 13th the salesman (who had sold the machine) came to install & when he unpacked the machine & installed one of them the fan started making...

Hello,

I have raised a service request for resolving the problem of Euro Clean machine last sunday (10th June 2012). I was been infromed that I should get a response in 24 hours. Till 15th June 2012 there was no response. I again called the customer care once again on 15th June, I was been infromed that they will escalate this problem to next level and my machine problem will be addressed on the same day. No one turn out and...

I have purchased brand new Vacuum cleaner Trendy nano from Eureka forbes dealer. Product is under warranty. I used it 1st time for 5 minutes and product burned after 5 minutes o[censored]sages.

I registered compliant three weeks back and still following but my problem has not yet resolved.

Service centre personal come once and not able to open vacuum cleaner as it's body got burned. He told me that they will replace...

Purchased water purifier from D- water Technologies, Edagram, Karumom P.O., Trivandrum on 24.04.2012. Initially water was leaking from nozzile. The vendor said it will stop once the valve properly sets. It has not stopped so far. Now the water is also leaking from bottom corner continuously. I had lodged complaint with dealer two weeks back. But he had not sent any body to repair it. I purchsed your brand hoping to get good after sales service....

Hi,

We had purchased aquasure smart uv on 10th may 2012 and was installed on 12th of may, with in a month time there was a leakage of water in the unit (aquasure smart uv) we called up the Customer care and lodged a complaint to get it services on 5th june 2012. till date no one have resolved this complaint, But eureka forbes call center informed 24hr is the TAT time for resolving services issue. Everyday we are calling the...

Never buy Eureka Forbes AquaSure products.

It'll never be installed atleast for a month.

If you buy those products, you will have to keep it as fresh and will not be able to use it for ever.

Eureka Forbes has such a poor customer service representative and service men....

Hi,
I have an aquaguard enhance waterpurifier and eversince i purchased i had issues with it.Ihave purchased it only last year.I think renowned companies like eurekaforbes should stop sending silly sales persons giving false informations to customers.I have already spend around 1000/-for replacing filters.But again and again they are keep on insisting us to keep changing parts for good performance.and last issue they asked me to change...