Eureka Forbes — water leakage

Address:Chennai, Tamil Nadu

We purchased water purifier Galaxy model october 2012. It is leaking from the beginning and service has visited atleast 4 times and the problem is not yet resolved. the water spreads in the floor and creates slippery and wet floor also.
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Dear Mr. Ganapathy,

Please accept our sincerest apologies for any trouble or inconvenience we have caused you regarding your water purifier Galaxy model.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.
Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.

Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________
This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [protected]@eurekaforbes.com

Regards
Eureka Forbes Team
Hello .

I purchased AQUA GUARD RO system in February 2013 and now it’s not working since 1 Month.
Very Poor Customer Service!! !!


Raised a complaint to Eureka Forbes and the same was not attended since last 10 days. Very poor response from the representative...
aquaguard is not working properly. water is being leaked through the pipe. I have lodged a complain earlier but nobody responded. please visit the machine soon.
D. Chowdhury ([protected])

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