[Resolved] Eureka Forbes / Enhance Ro — worst product | |||
Hi, myself Monica agarwal had purchased RO Enhance of eureka fobes in 2012 . During the the time of purchase sale had said that it has four candles in it , it maintanance charges is about 1800 RS IN 18 months.but when my 1 year is completed they came for service n told me that your 1 year is completed change the candles n it will charge 4000Rs. i was shocked . Is this is fare that to spend 4000RS every year. We cant afford it .company is giving false promises to costumers . Don't buy Enhance RO . [protected]@gmail .com is my email Id any quetions can ask Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Monica,
Our service team is unable to track you with your email address. We request you to kindly share with us your contact details at the earliest. It will help our team to get in touch with you at the earliest.
Regards,
Nisha
Our service team is unable to track you with your email address. We request you to kindly share with us your contact details at the earliest. It will help our team to get in touch with you at the earliest.
Regards,
Nisha
Eureka Forbes Enhance Ro — No service support
We have given the complaint on 26 May 2013 and complaint#71524939.without work completion the service engineer closed the complaint number.The machine is 6 month old only and very difficult to get service support.there is no escalation and customer care also helpless.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your RO Enhance.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Allow us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
We have taken a note of your complaint and your email address. Our customer service personnel will address your issue at the earliest.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team