[Resolved] Eureka Forbes Ltd / Euroclean Pro Vacuum Cum Steam Cleaner — SERVICE ISSUE | |||
WE [JOSECO WOOD INDUSTRIES, OPP NEW BUS STAND MARTHANDAM]N HAVE PURCHASED 2 EUREKA FORBES - EUROCLEAN PRO VACUUM CLEANER ON[protected] [ INVOICE NUMBER: [protected] & [protected]] FOR THE COST OF Rs: 49980/- THIS PRODUCTS STOP WORKING WITH IN 5 TO 7 DAYS. I HAVE BOOKED COMPLAINT ONLINE AND THE BOOKING ID [5590ff2c59c9] BUT NO RESPONSE YET. I HAVE CONTACTED Mr. SEKAR, EXECUTIVE OF THIS COMPANY [[protected]] Mr.UDYAKUMAR, [[protected]] EXECUTIVE WHO DELIVER THE PRODUCT AND A SERVICE PERSON FROM TIRUNELVELI OFFICE[[protected] &[protected]]. TWO MONTHS GONE AND MY ISSUE IS NOT YET RESOLVED. KINDLY DO THE NEEDFUL FROM YOUR KIND END. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Euro Clean Vacuum cleaner — Product is not working perfectly
I have purchased a Vacuum cleaner X- Force vide bill no. 018742 dated 21 April 2011. The product is not working perfectly for that I have contacted to Mr Pawan Kumar telephonicly several times for the last one month but till date no body has visited for rectification of the problem.I am only getting assurance for the last one month that the problem will be rectified very soon by Mr Pawan Kumar.B K Tiwari
H NO. 479 Block S Yashoda Nagar
Kanpur.
Mobile No. [protected]
[protected]
Dear Mr. B K Tiwari,
We understand your concern and apologize for the inconvenience. We have shared your contact details with our service team to resolve the matter.
Regards,
Eureka Forbes Team
We understand your concern and apologize for the inconvenience. We have shared your contact details with our service team to resolve the matter.
Regards,
Eureka Forbes Team
Dear Mr. Tiwari,
We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.
Should you require any further assistance in the future, please feel free to write in.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.
Should you require any further assistance in the future, please feel free to write in.
Regards,
Eureka Forbes Team
Dear Sir,
Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your vacuum cleaner.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Allow us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
We have taken a note of your complaint and other details. Our customer service personnel will address your issue at the earliest.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team
Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your vacuum cleaner.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Allow us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
We have taken a note of your complaint and other details. Our customer service personnel will address your issue at the earliest.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team
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EUREKA FORBS LTD — Euroclean XL vacuum cleaner
Paper bags pouch used for collection of dust inside the chember are not available/supplied separately for want of which the cleaner is lying unused since bags supplied with the machine have been consumedd. There is no contact for the same.