Asus India Complaints & Reviews

When i saw ms office 2007 then i shocked and i call tacnician but did not response and wifi problm Resandly rise...

I have given my laptop to Asus Service Center for repair last 17 days ago, but currently not received my laptop . I was follow-up the laptop every single day from the last 8 days, but with the service center speaking, I will give it tomorrow. but still received my laptop.

my laptop has under warranty .

RMA NUMBER: INHWLB0162...

Dear sir is ma max m2 device user I am facing problem since when i update my device to 0.73 fota update after update it work smoothly some days but after some days it suddenly switch off and i tried to switch on, but it did not it becomes useless i wont be able to use my device anymore since May 2020 plz sir help me it was not falt from my site it was a software issue thought fota update ... provide by the asus company Sir plz help me to...

Hi All,

Asus ZenFone 5z S/N-J8AAGF002998KTH.
This is my first Asus product and I regret why I believe in Asus. The phone cost me 25k in 2018, Dec. Within 1.5 years one day it became dead. I went to service center they said MB problem and asking for 28, 000 for repair. Camera, Processor, battery, Touch screen, other parts everything is ok but that MB, I am sure they are not skilled technicians. That's why they said MB...

Hello there

As I bought a laptop but it does not work well so I request for service time passes but I didn't get any call or msg from service engineer at Last I call the help centre and then they said that they visit in few days, I think it's fine ok but the service engineer is very bad he misbehaving with us I did complaint of service engineer to Asus helpline but no change still misbehaving with us and told us " Jisko jo...

Phone is locked because i have forgot password...

Asus have very poor customer service. Got a FOTA update on Asus Maxpro M2. After updating it. The phone's motherboard crashed and it never started. Now, they're asking 11K for the motherboard....

I bought Asus 6z in Feb month 2020 from Flipkart . As soon as I understood the problem witin the product, return policy was finished as Flipkart had 10 days return policy . I reached service centre, but it was close. I went back to my job city . Lock down happened & I couldn't come back to Kanpur City [ my home town ] So again I came in July month again I went to service centre, again it was close. No body was there. I called many many times...

I placed an order of 1TB harddisk and 2 year warranty extension of the cost 2098 INR on asusromo.in on 13th August 2020. Completed the Payment process on 19th August 2020. It showed the delivery of offer on 27th September 2020. I thought it's okay that it'll take time to deliver since we have lockdown in some places. I waited till 27th September and checked in the asuspromo.in that what is the status. So it showed that expected date of fullfillment...

It is sad to see that my product hasn't been delivered yet and what is worse is that you are not responding to my email. I'm again saying that availed an offer from https://www.asuspromo.in/ on 1 TB hard drive pertaining to the purchase of an ASUS Rog. I already paid the required amount (screenshot attached) but haven't received the hard disk yet. Can I know why haven't I received it yet? Please

Thanks & Regards
br...

Sir i purchased it in feb 15 2020, from the date of purchase it got repaired consecutively 4-5 times.
1)first laptop was shutting down itself with in purchase of 15 days
2)next time the laptop was booting black screen itself
3)two times software os got crashed instantly without a reason.they installed new os without proper report of problem cause
4)this is the where critical time which laptop was booting to bios...

When i connect wifi with my mobile then auto disconect after some time...

W.rost android mobile ever.. Asus mean factory of bug. Every time when it's give update its full with bug. Waiting waiting... All asus max pro m2 customer waiting for update... Speakers, notches, light, software, finger print and network issue... Plzz provide true stable update....

Would like to know why Call Attended on 5th Nov after registering a complaint on24th Oct and why complaint id not send for registered complaint on 24th via email.

Very Pathetic Service...

Hanging cellphone very very bad problem hanging phone Asus zenfone max pro M2...

Hello Asus Team,
Hi.i am ranjith from madurai, tamilnadu.last year Oct 14 I bought Asus 6z... it's been a good phone until October...thereafter I have been facing some issues I told to Asus service centre...what they said is come and tell me your problems..at that time I was in quarantine in Maldives...so I couldn't able to come..once I came to Tamil Nadu after quarantine. directly went to service centre..they checked my mobile and...

Asus lap newly purchased Ms office is not getting activated...

I have Asus Strix G531gt, The aura sync RGB lights are not Working I have tried every possible way to enable it . Help me...

I want to complent aguenst your staff misbehaving with me he not plotted and not given proper details about of products please take actions either i make videos and upload on YouTube i am youtuber
My contact numbers [protected]...

I got your company laptop from Amazon in the month of July 2020 and since then I regret having chosen you. At first within a month I reported the issue and got a replacement. Now the issue continues with the replaced laptop too ??? we contacted amazon they said they cant help we need to contact Asus directly. From the below trail you will understand our ongoing conversation with your customer service.
At first I was told we will book...