Asus India Complaints & Reviews

I Buy a Asus Zenfone 3 Deluxe ZS570KL mobile for Flipkart, mobiile performance is good but some times my buying mobile display problem
mobile reached 9.12.2016 at my hand, 11 days after my sim some problem soo restart my mobile then no display on screen thats my problem

i ask replacement request but regected, flipkart helpdesk, but flipkart website 10 days replacement offer, extra two days then problem starting after...

Serial No. F9AZCY29W897
RMA No-INUK6A1393
Sir I had ordered charger but due to some reason i am unable to recive the charger. So thats why I want to cancel my order. Because due to this registered RMA I am unable take other services of asus... so sir please take action on secundrabaad servicd centre that they cancelled my order ..so that I can take asus service in future ...but sir they are continuing ignoring my call.sif I...

On Fri i.e 2nd Dec 2016 i took my phone to service centre since it had a partial touch problem, they diagnosed it with out the job sheet and they told the full touch and screen has to be replaced it would cost me around 4000+ so I asked for the negotiation, so they told they have to contact the ASUS in this regards so i told okay & took back the phone. I was using the device as usually but all of a sudden the 80% battery was shown as 4% and...

The phones that support native VoLTE to be used on Jio’s network must have these three things.

1: A chipset capable of establishing a secondary bearer for IMS. In english (:P) a VoLTE enabled chipset.
2: A radio interface library, that has been coded to interact with the VoLTE hardware and expose VoLTE calling, management and reporting APIs so that the phone OS can communicate with it.
3: An Operating System...

This is to inform tht ASUS MAX 2016, 2g ram, 32gb memory version mobile, which have the serious network issue, which ASUS is denying, Its 4G network continuously disconnecting in every 10 sec or m1 min, so this is not a network provider issue as its JIO, its problem with the ASUS max handset which ASUS is completely denying to rectify as according to them its network provider issue then how come the same sim card is working perfectly fine...

NOT at all committed to customers just trying to get rid of issues as soon as possible . not that much technically sound persons available. i had issue with asus 970 pro gaming aura, other board in installing amd radeon asus hd6670 graphics driver they didnt even tried to solve issues .. just asked me to do some basic things it didnt solved . but i managed myself to rectify . I am far better than their technical support...

I am using ZenFone max(ZC550KL). But it is not support volte.I want to fone without internet by Jio seem. So I request to upgrade lte to volte. The rate of this mobile set is very high(14000/-). But there are no Volte facilities . Please update this system from lte to vote system in my new ZenFone max(ZC550KL) mobile fone. Please.--Kinkar Adhikari([protected])....

Dear Sir/ Mam,

My Asus Zenfone 2 ZE551ML mobile was stolen in pickpocket yesterday, 06-Dec-2016, around 10.30 am at Mahatma Gandhi Road Metro Station, Kolkata.

Following are the product details :

FSN: MOBE6CG6JGMYDZAS
WID: VJ27916
IMEI/Serial No: [protected]

Billing details are as follows :

Seller : WS Retail Services Pvt. Ltd (bought from Flipkart)br...

We all know that the volte is a much required feature in india and it is available in almost all phones available in market today, it is also hardware dependent. But some manufactures chose not to update the phones even if the hardware supports volte and unfortunately asus is one of such companies.
To fully understand the ignorance of the asus towards their customers i will give an example, samsung j7 2015 & moto g3, moto x play etc...

ASUS's website clearly claims that ASUS Zenfone 2 (ZE551ML) can record videos 1080p and 720p at 60 frames per second (fps). But when I bought this phone, I realized there's no such option to enable 60fps. Rather the phone records at 30 fps and below. I tried methods like factory reset. This phone used to record at 60 fps but the update patches have simply removed it. They've also changed the spec sheet after I purchased this device. And now...

I have asus_z00ad (Ze551ml), date of purchase[protected], but within 10months i started facing displayed problem... For that i went to asus authorized service centre in ahmadabad and fixed it. After that on dated[protected] some charging problem occurs in my phone exactly after one year one month...
I submitted my phone in same service centre on[protected] firstly they said phone battery is dead is need to be replaced... And they replaced...

Respected sir/mam
i have purchased this asus phone 09 months before. from the very first day i am facing the problem with the sound system (incoming calls). i have already contact with Asus service center meerut 2-3 times but they refused to solve my problem. Then i talk with customer care about my problem but they also denied. i have talked with the customer care 3-4 times.
i shall be highly thankful to you if you will solve...

I am using Asus ZenFone max zc550kl Mobile from past 5 months. I have a warranty card. 5000msg Battery is getting drain quickly in hours.From 2 days moBile battery is not getting drain even 1% instead o[censored]sing continues data for 2 hours. After I restart my mobile battery is getting down to 25 to 30%. Can I replace my mobile with new one or company will replace battery with new one.. Plz... Reply me fast as soon as possible....

I bought ZenFone laser2 one year back. After 2 months my sim slot 1 stopped working. So i started using sim 2. After few months when i took it to service center he changed my motherboard. One week after that my phone got switched off and was not starting. Then i took it to service center he again changed the motherboard. But after three days again same problem is occurring....

Subject :issue for an motherboard in asus zenfone 2.

Dear sir / madam,
I ishwarlal gupta, boughtan asus zenfone 2 from flipkart 15 months back.in same day there was an issue in detecting memory card, and later there came the problem that my mobile get hanged frequently.in which i have just used my phone for whatsapp, facebook and instagram and nothing else. And now after fifteen monthson 06th november 2016 (Sunday)...

I bought phone in sept 16 found signal problem. Give it for repair to authorised service centre. But proble is not resolved. So i again give it for repair to authorised service centre. I still have problem with this phone. It frequently looses signal and every time i have to disable and then enable Sim. My SIM is working fine in my old micromax phone but not in Asus ZEN MAX. What should i do. I want to get my phone replaced. Can i file legal...

Asus mobile ordered on[protected] zenfone max imei number [protected] touch not functioning and also front speaker not functioning. purchased through flipkart. please forward my complaint to nearest service center in rajahmundry andhrapradesh, and resolve the problem as early as possible.please let me know the nearest service centres to reolve my problem....

This email is to bring to your attention on how unhappy and unsatisfied i am with the experience with asus customer service. I would appreciate your patience in reading through below and help.

I have called customer care many a times but there is no proper response, the phone is having problems since 3 months now, everytime it starts automatically, the battery does not get charge properly. When i saw checked online about asus...

Regarding my zenfone3 service is totally delay in service centre. I gave my phone for service on 4th november and got the reply that engineer will look into the device and call for confirmation about the price of service but i did not receive any call and again i call on saturday to double check they have tried my mobile and since not reachable they have kept hold, this is ridiculous, i have given. Alternate contact to reach but hesitate...

Myself Rakes. I have bought a Laptop from Asus and have paid for my warranty extension and till now it hasnt been activated. I have contacted the customer service and no one has helped me resolving the problem. I have sent so many mail regarding the issue to concerned people but no one cares. Now my laptop is not working and i need to repair it. Asus helpline is not taking care if the problem. I am a helpless customer who needs an assistance....