Asus India Complaints & Reviews

Sir,
I regret to state that, i bought asus zenfone 2 ze550ml from flipkart. The product was delivered to me on 16.06.2015. Thereafter, around the month of january, 2017 i noticed that the google play store is not responding. Thus i rushed to the authorized service centre of asus at chandni. The problem was resolved.
The same problem cropped up again after few day. I was so disappointed that i did not revisit the service centre...

Bought a laptop for 42000/- rs and within 1.3 year it got dead, repair cost is 37000.thanks Asus for low quality products....

I purchased asus ux305fa laptop on 08/04/2016. The power button stopped functioning after a week. I complained to the customer care. It was attended after two days by the engineer and after two days he visited and change the adapter. It worked for one day and then stopped functioning. On complaint, the engineer took it to the work shop and after one week it was delivered to me. It worked for one day and again developed the same defect. Again...

Pliz sir invaice copy give me address plizz...

Hey i bought asus zenfone 2 laser before 6 month and now i was facing an issue of speaker so i had visited service centre and as usual they ask me any other problem i said that after updating to marshmallow there are many bugs in the phone so please downgrade my phone software to lollipop version so i called on next day they revert that your phone speaker is installed but while downgrading the phone software motherboard get corrupted so need...

Sir i have one complain in asus zen phone max 550 kl.In this mobile one sim contact and also sim card automatically hided.In this situation incoming is allowed but for outgoing only one sim card show in calling sim selection option.In that situation i have more problem in this mobile. So i want please resolve my this problem as soon as posible...

I am completing about your service. My asus zenfone max was not getting signal. So i submitted it at your service centre real value it services, thrissur, kerala, india. They just hold my phone for 21day and just given back. Compliant was not cleared. This is really cheating me. For 21 days i adjusted without phone. And the complaint was not removed. I went to collect it only after a got call from asus that complaint was removed. But when...

I give my mobile to f1 solution service centre, dhantoli, nagpur. The problem in my mobile was he is not starting and only rebooting. They said to change the main bord. After 5 days i. E. Today i got my mobile and i saw that they change the main board but it was the asus ze00ld whose price is approx rs.9500 and made in china. But my original mobile was ze550kl which i bought in rs.14500 and made in india. Please notice my complain and help...

Dear Sir,
My name is Vineeth i purchase a mobile from Twins mobile point trivandrum on 09/09/2015 after purchase three times i gave to the service center first time the mobile quickily heating he told the software complaint he change the software, repeat complaint will come we once again go to service station he told board complaint he replace under warranty, again the complaint come and display will gone again go to the service...

I have purchased a asus zenfone 2 ze551ml model through flipkart order od[protected] refers on 16th may 2015 for a price of rs.14999. it was working fine until now and just two days back after switching off the mobile it didn't turn on. on giving to asus service centre at trivandrum, the defect was confirmed of mother board and cost of replacement is very high. now from a proud owner of azus with intel inside, i am struck as to what...

Hello,

I currently own 2 Asus laptops and both of the laptops went on servicing during warranty period but the USB ports stop working after repairing.

I sent my Asus ROG G750JM in servicing during warranty period as the motherboard burned due to electric short.

Regenerisis the Asus authorised service center in Nehru Place, Delhi claimed to have replaced the motherboard.

But upon...

Respected sirThe phone is continuously shaking and getting switch off even though the phone is having charging.. please solve my problem as soon as possible......

I have this phone since last 5 months,
as they provide software updates i have done software updates after that phone started giving problem, inintialy phone lost its sound, then vibration, after that phone not showing memory card on phone.
now today its giving problem by droping the calls in between.
suggest me the solution for it.
wht i should do it.
i am getting really frustrated with same.
i...

I have submitted my phone to ambe electronics (Asus service center, sector 18, noida) for 2 issues. One is sim card slot issue and other is speaker replacement issue.
I have done payment of 1300/- and received my phone on 27/5/2016.
Within 10 days o[censored]sing, sim card issue appearing again.

I am a regular customer of your asus zenphone and haven’t come across any problem till date, but this time after servicing...

I have purchased asus zenfone 2 laser from flip - kart and after three month there is issue in touch screen and thair service center person replace screen and its working properly for three month and now there is same issue and now thair service center person tell its water damage and he show me one white spot but i dont know from where its come and its not under cover warranty its mother board is damaged and its needs to be replace and its...

Dear sir,
Last 10 days it will no reply from them


Dear team,

Mr. Umesh sahani.
Mobile serial no. G3axb7136006w6e

I purchase the asus mobile (Invoice as per attached) on 14th april 2016 from your
Company. On 12th june 2016 the mobile has been shut off due to some hardware
Problem. On 13th june 2016 i talked in amazon and they advised me to visit the
Asus...

I submitted my laptop on march 14, 2016. Till now it doesn't get repaired. If i ask them about laptop, they will within 2 or 3 days they get repaired. From past 2 months stories are getting building up. Service center in visakhapatnam, ph number [protected], [protected]. My rma: invs630182
Serial number: ccn0as[protected]
Model :as s550c
Name: bhargav
My phone number: [protected]

Note*:- i need to have...

Hi

My name is shashank verma and my asus laptop is submitted in your services center from past 25 days for repair. I have concern that there is no follow up call nothing from your center reagarding my laptop. I dont know whether its alive or dead could you please take the follow up and let me know that what is happened with my laptop its been 25 days that not a joke. I have so many work that needs to be done ugently with my...

I have purchased a ASUS mobile worth of Rs. 30, 000/-
I was purchased in 11-November-2015.
Now the SIM slot was not detecting my SIM
And it automatically On's and Off's

I want a pure replacement or make my mobile prefect working

I want to go for consumer court

Please take an immediate action


Other wise I want to go for legally

br...

Dear Sir,
This is to inform you that I have purchased one ASUS mobile phone bearing IMEI No. [protected]. The phone was delivered to me on 16.1.2016 through Amazon.in. For almost two months the phone worked properly. Then it started giving problems. The nature of problems are enumerated below:
Sometimes network disappears, hence unable to talk.
Internet could not be connected, not showing the icons.
Wi-fi...