Asus India Customer Care
ASUSTeK Computer Inc
Customer satisfaction rating: 1%
Submit a Complaint
716
COMPLAINTS

Asus India Customer Care

ASUSTeK Computer Inc

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Address
18-474, Lakshmi Towers, Old Town, Anantapuram
Mumbai
Mumbai City District
Maharashtra
India
Landmarks:Opp. Triveni Big Cinemas

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
67
down
51

Phone:
Phone:
up
84
down
47

Additional info
Compuage Infocom Ltd
Flat No. 8, 1st Floor, Mahalaxmi Aprt., Plot No 49, Nr. Baheti Hospital & Hope Hospital Dhantoli, Nagpur - 440012

Rashi Peripherals Pvt. Ltd.
3rd Floor, Plot No. 60, Dr. Bhiwapurkar Lane, Dhantoli, Nagpur 440012

Regenersis India Limited
Key Computers, 420A, N.A. Road, Khare Town, Dharampeth, Nagpur - 440010

F1 Info Solutions & Services Private Limited
Plot No 72, Flat No. 202, Kamal Datt Aprmant Back Side Of Hotal Anand Asharam Dhanyoli, Nagpur - 440012

Regenersis
Varad Computer First Floor, Gulshan Plaza, Rajapeth, Badnera Raod, Amravati - 444605

F1 Info Solutions & Services Private Limited
Madhuri Kunj” Plot No. 05, Deep Nagar No. 02, Near St. Francis High School, Farshi Stop Amravati - 444606

F1 Info Solutions & Services Private Limited
C/O Safalya Computing, Phokmare House, Near Dr. Bhamburkar Hopstial Tapadia Nagar, Akola Maharashtra State - 444001

F1 Infosolutions & Services Pvt Ltd
C-17/5 2nd Floor Tara Sadan Opp. Marlin Appartment, Sector-5 Devendra Nagar Raipur - 492009

Rashi Peripherals Pvt. Ltd
15/217, Mangra Para, Jawahar Nagarm. G. Road, Raipur 492 001

Compuage Infocom Ltd
House No. 30/796 Behind Ashoka Hospital Kali Mata Ward Ashok Vihar Colony. Raipur (CG) - 492001

Regenersis
Key Computers, 104, Block–C, Vineet Estate, Opp. Federal Bank, Near Disha College, Shankar Nagar, Raipur 492007

Rashi Peripherals Pvt. Ltd.
Flat No, B1, 1st Floor, Sneh Vihar Apartment, Near Nokia Care Center, Napier Town, Jabalpur - 482002

F1 Infosolutions & Services Pvt Ltd
33, Methodist Center, Opp. Hotel Kartik, 1006 Napier Town, Jabalpur - 482001

Regenersis
Busi Link # 1525, Wright Town, Jabalpur - 482002

Compuage Infocom Ltd
571, Narsingh Ward, Madan Mahal Station Road, Opp. Hotel Galaxy, Jabalpur (M. P.) 482002

Compuage Infocom Ltd
Plot No-204, Pushpanjali Complex, Zone 1, MP Nagar Bhopal - 462024

F1 Info Solutions & Services Private Limited
207/108, First Floor Sai Baba Complex Zone - 1 M.P Nagar Bhopal - 462011

Rashi Peripherals Pvt. Ltd.
House No. 90, 1st Floor, Rachna Nagar Bhopal. - 462023

Regenersis
Logic Technologies, 1st Floor, Siddhartha Apartment, 68 - B, Kasturbha Nagar, Bhopal - 462023

Mac Enterprise
Shop No 4. Kiran Plaza Dayaram Road Latur - 413512

View More Information...

Customer satisfaction rating
1%
Complaints
716
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 06:00 pm
Tue09:00 am - 06:00 pm
Wed09:00 am - 06:00 pm
Thu09:00 am - 06:00 pm
Fri09:00 am - 06:00 pm
SatClosed
SunClosed

Asus India Complaints & Reviews

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Asus Mobiles — incompetent taiwanese cheats

 abhinav
I purchased 4 asus p527 pda mobile phones, all have them had some problem or the other from day one!

I fell for the suave lloks and the capabilities, but believe you theu ar duds with windows mobile.And i'm serious.

I went to their service centre for one of the phones , they told me just reset it , it will work again ,if it doesn't take the backup and come again.
it never did , but i still kept using, I had no time to again.

now all the phones are out of warranty, and i'm coming to know how lousy and deceitful the company is.firstly...
Complaint comments  Read comments [5]

Asus — Fake Warranty

 manish
I purchased a mobile os ASUS P526 in July'2008.It stopped catching network in jan'2009. Since then I have deposited the handset at their service center and they are not able to repair it. The problem remains same which makes the set dead. The company keeps the handset with them and returns after 5 days with problem unchanged.now when the warranty just got over, they are mute. i had written complaints to their website, all the time they promised they would take some action as soon as possible, but its useless.
Dr Manish Pahuja...
Complaint comments  Read comments [1]

Asus Mother Board — Requesting for replacement of ASUS motherboard (Model M2N8-VMX

 raja
From
RAJA

To,
The manager,
ASUS Technology Pvt.Ltd,
India.

Sub: Requesting for replacement of ASUS mother board (Model M2N8-VMX.

Sir,
I am running a data convection center at above mention address for past 3 years, capacity of 32 seats. I am glad to inform you that I am using your ASUS mother board with AMD processor form my schooling (past 12-13 years). Even now I am using your ASUS mother board for all my system in my office. I was very much satisfied and happy when I approached your service centre 4 years ago...
Complaint comments  Read comments [1]

Asus P320 — Network issue

 Yogesh Laxman More
I have purchased ASUS P320 in Sept 2008, since then I am facing Network issue on my Airtel connection[protected].

People calling on my cell are tired since they are not able to reach me over Cell....
Complaint comments  Read comments [4]

Asus — Bad Service

 Pratik Zanzad
I bought an ASUS P5K-VM motherboard on 3 december 08. It was faulty since the day i purchaced it. As I did not have time, after 4 months on 27-4-09, I took the motherboard to service centre at Rashi Periferals. They repaired it and gave me back on 22. They said that there was a problem in ic and they have repaired it. But it crashed while installing windows and refused to start again. I took the motherboard again to the service centre and then they replaced it. They said that they are giving new motherboard but in actual it was a used board and had more problems than previous board. I took it again...
Complaint comments  Read comments [5]

Asus Mobile P565 — Fraudulent Sale

 sanchi vasudeva
Dear Sir,

I prurchased an ASUS P 565 mobile from Bangalore. The dealer sold me the set stating that software of Satguide worth Rs 200is being offered free with this set. After trying to tune the software in the set I could not get it working. I approached the dealer who spoke to Satguide office at hyderabad. Satguide then informed the dealer that this saofware is not compatable with this particular set and that they are still working on it. I am still not able to operate the Satguide on my cell although the packing cover of the mobile clearly states that Satguide is being supplied...
Complaint comments  Read comments [4]

Asus P6t Deluxe V. 2 — Cannot restore OS image with Acronis True Image

 Ognian Kamenov
Asus P6T deluxe failed to work with all versions of Acronis True Image.
Creating of image of OS (windows XP) is OK but when I have tried to restore the image Acronis True Image failed. I got all kinds of stupid message "error opening the file" error E 000 40007 and other error numbers.
My previous MB Asus P5K3 Deluxe was fine with Acronis True Image. No problems at all.
I did everything possible to make it working and I failed. Otherwise P6T Deluxe V.2 works fine.
I think the procrastinators from Asus should move their asses and address the issue. This is essential...
Complaint comments  Read comments [2]

Asus Mobile Phone P527 — Defective product, poor service

 Anurag Anand
I bought an Asus Mobile fone (P-527) sometime in March 2008. Since then I always had problems with this handset. The first set I bought had problems of hanging, and your customer service replaced the mother board. However the problem was not resolved and they replaced the phone. I still continued to have problems with this phone (hanging, keyboard problems, network access problems, GPS problems). Later the screen developed problems and stopped responding to taps on certain areas of the screen. Asus Customer Service promptly replaced the screen and I collected the repaird phone today (29th Nov 2008).
Complaint comments  Read comments [36]

Asus Mother Board (K8v - Vm Ultra — two time of service from service center but problem still yet

 aakash computer
I had purchased a motherboard ( product code k8v-vm ultra) from one of the authorised dealers of ASUS products namely BALAJI SOLUTIONS PVT. Ltd, on 13/9/2006, with a warranty period of three years on the same.
Starting date of warranty period : 13/09/2006
Ending Date : 12/09/2009
Serial No. :
Some problems had occured on the motherboard, and the same had been taken to companies authorised service centre.(DIGICOMP SYSTEM 72/3 S.N BANERJEE ROAD, 1ST FLOOR, PH;[protected] But my problem could not be resolved by them, I had aslo written to its H.O. regarding the same but...
Complaint comments  Read comments [2]

Asus — MOTHERBOARD

 SAIKAT BHATTACHARJEE
RESPECTED SIR,

I HAVE PURCHASED A MOTHERBOARD OF YOUR COMPANY. BAR CODE SERIAL NO IS 81moAB374602 OF M2N-MX SE PLUS.
TWO WKS AGO MY PC WAS NOT BOOTING AND WAS NO DISPLAY. I CHECKED MY PC BY MY SERVICE ENGG. MY PROCESSOR FAN WAS OK. CURRENT SUPPLY WAS OK. AFTER THAT I WENT TO SERVICE CENTRE AND DEPOSITED MY BOARD WITH WORK ORDER NO- 12037. THE NAME OF SERVICE CENTRE WAS PRINTWELL S A72/3 S.N. BANERJEE ROAD SUIT-16/1 PH[protected],[protected],[protected].

AFTER TWO WKS THEY TOLD ME THE M/B WAS SENT TO BANGALORE. AFTER ONE WK THEY TOLD THE M/B WAS BURNT...
Complaint comments  Read comments [10]

Asus Laptop — DG Help!! you must be kidding

 Suzanne Ferguson
Sharaf is an absoulute joke.
I bought a lap top from there in July 08 and till now i have not been on it at all, due to them not helping me.

It will not connect to the wireless in my house so they have told me the problem is within the wireless connection, which would make sense if we didn't have 2 other lap tops in the house working off it!!!

I have went to the store on many occasions no body will help me, exactly what are they getting paid for? I have asked for someone to come to the house in order for them to try and connect it for me, they told yes no...
Complaint comments  Read comments 

Asus K8s - Mx — not working

 salimsaiyed
This is with reference to the mother board that I have purchased from your company. I have purchased this mother board on Sea Tech Ahmedabad Gujarat India Dated 11th March 2005 with Mode K8S-MX, serial no. 54MD099529. This motherboard has already been repaired once for the problem of display while it was in the warranty period. Now again I am facing a problem with the mother board again and when I went to your service station to report to the problem, your technician say that they will not repair in as the warranty to the Mother Board is over. I agree that the warranty is over but does that mean...
Complaint comments  Read comments 

Asus Windows Mobile Phone P527 — Awful Product Quality & After Sales Service

 sudhiranjandey
Dear Friends,

This is to draw your kind attention towards my extremely bad experience about the Asus product and even worse customer care experience, I ever had in my entire life !

I had purchased an Asus Windows mobile phone (model P527) Serial No. [protected] on 15th August, 2008 from Reliance Digital, Hyderabad for nearly Rs. 16, 000.

After using the item for a couple of days, I discovered that the back part of the mobile unit started developing black patches although the item has been very little used and carefully kept in the case ensuring that...
Complaint comments  Read comments [9]

Asus — repairing

 gobind kr. sharma
Dear Sir
My name is Gobind kr. Sharma. On[protected] I have given my motherboard of ASUS Company to their authorized service center at guwahati for repairing, it is in warranty period. They have told me that the problem will not solve at Guwahati it will sent to Bangalore to solve the problem and it will take one week to solve come from Bangalore. I had call them after one week to know the status of the board but they told me that your board is not yet come and it will take one week more to correct the problem and came at guwahati. When they told me like this I was say ok, but when I call...
Complaint comments  Read comments [2]

Asus India (Motherboard) — Bad Service

 Abhishek Gupta
I had purchased a motherboard ( product code P5 RD2 VM ) from one of the authorised dealers of ASUS products namely BALAJI SOLUTIONS PVT. Ltd, on 2/12/2006, with a warranty period of three years on the same.
Starting date of warranty period : 2/12/2006
Ending Date : 1/12/2009
Serial No. : 67MOACL27540
Some problems had occured on the motherboard, and the same had been taken to companies authorised service centre.But my problem could not be resolved by them, I had aslo written to its H.O. regarding the...
Complaint comments  Read comments [13]

Asus Motherboard — LAN CHIP NOT WORKING IN MOTHERBOARD

 SHEO CHARAN GUPTA
SIR,
I PURCHASED THE MOTHERBOARD FROM DHANBAD IN FEBRUARY 2007. AFTER USING 6 MONTHS, SUDDENLY LAN CARD DID NOT WORK. AFTER CONTACTED THE VENDOR, SENT THE MOTHERBOARD TO THE SERVICE CENTER. ON 19/09/2007 THERE WAS A INFORMATION FROM SERVICE CENTER THAT THE LAN CHIP WAS BURNT AND THEY CHARGED ME AND THE SERVICE CENTER SENT ME ANOTHER MOTHERBOARD AND AGAIN AFTER A MONTH THE REPLACED MOTHERBOARD WAS NOT WORKING. AFTER CONTECTED, THEY TOLD ME THE SAME PROBLEM OCCURED IN THE NEW REPLACED MOTHERBOARD ALSO. I CONTACTED THE ASUS HEAD OFFICES REGARDING THIS MATTER BUT THEY ARE NOT INTERESTED...
Complaint comments  Read comments [51]

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