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Asus India Complaints & Reviews

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Last updated Apr 1, 2024
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Asus India reviews & complaints page 39

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D
Darshan002
from Gurgaon, Haryana
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Laptop G752VL not repaired and returned in broken condition

Address:144001
Website:Asus india

Dear sir,
My name is darshan avaiya and i have purchased an asus laptop rog g752vl from united states it's serial no is
Fbn0cy[protected]. Sir it is a very costly laptop it's cost is more than 1 lakh. So
Sir due to problems o[censored]sb and screen blurring of my laptop i send my laptop to jalandhar, punjab asus india service center for repairment on 16/04/2016 and they said to me that they will take around 15 day to repair...
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J
Jeetesh54
from Surat, Gujarat
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After sales service very slow

Address:395009
Website:Www.in.asus.com

I had given my asus zenfone 2 in service centre. There was issue of auto touch .When I first time called in Asus toll free number they told that the part will deliver after 2-3 months but still 20 days have passed they are telling that more 10 days take for part to deliver to service centre but they are not guaranteeing that I will receive my phone after 10 days n this is just the estimate date. I am in too much need of phone n my exams are...
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S
Singh Babandeep
from Budaun, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asus h170-pro motherboard

Address:Ambala, Haryana, 134003

I have purchased asus h170-pro motherboard this 16th, may 2016. I am facing display flikiring issues. I have dell s2240l monitor and while using it with a vga and hdmi slot, suddenly monitor goes offline for 5sec and sometimes doing same again and again. I have tested it with other monitors and same thing happen to them too.
Kindly resolve my problem as early as possible.

My system config is :-
Intel core i5-6500br...
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M
Manish36
from Mumbai, Maharashtra
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Mobile

Address:New Delhi, Delhi, 110016
Website:www.flipkart.com

I ordered ASUS Zenfone LASER 2 few month back . But Flipkart has delivered me the used Handset because i discoveerd some other people photos from the trash . And my Phone also showing lot of problem with in 3 months . It means the guy who has used it earlier has returned the mobile after facing the problem. And the flipkart people were reset the Phone and sell the phone to me. After using for 2 month only it started showing the charging problem....
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P
Praying Dhekne
from Gurgaon, Haryana
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Phone charging very slowly

Address:Vadodara, Gujarat, 390007

I purchased a zenfone in aug 15, through flipkart. Ever since i have been having problems. Now. Since the last 3 days, my zenfone is taking a long time to charge.In an hour only about 4% charging. I am using the same charger, original, but i keep getting a message saying, please use only the original charger provided.
My phone was purchased last year in august, hence it is still in guarantee period....
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E
Eyarob
from Mumbai, Maharashtra
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Malservices for asus zenfone 5

Address:743363
Website:www.asus.in

Respected sir,
I have purchased asus zenfone 5 on 09th dec. 2014 from asus exclusive, galaxy computech pvt ltd, e-mall, ground floor, shop no g19, 6 c r avenue, kolkata 700072 at the cost of rs. 12500.00+rs. 300.00 for screen guard.
Sn: e9azcy158067; imei: [protected]; rma no :inh3650354
I have installed a video calling app-imo on 11th may 2016; then it rapidly drained the battery power and switched off, when i...
+4 photos
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P
Prakashkumar88
from Hyderabad, Telangana
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Asus zenfone laser 2 / mobile frequently hanging

Address:Chennai, Tamil Nadu, 603002

Mobile frequently hanging during usage.

Mobile purchasing on[protected].

After that i had raise the complain mobile heating, so its to be returned.

They compromised by some tips.

Now again am facing same problem like mobile heating and hanging

Please arrange the replacement.

Regards

Prakash kumar. M
[protected]
[protected]@gmail.com...
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H
harsh1187
from Pune, Maharashtra
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Zenfone 5 battery issue

Address:Mumbai City, Maharashtra, 411057

I have taken phone 9/11/2014. Model (A501CG) and there now from past 1-2 months battery is draining quickly.
Time to charge battery is 3 hrs and time to discharge when I am using it over wifi then 3-6 hrs maximum. Also if I am not using my phn then too battery is draining drastically. Suppose I am sleeping by 11-12 pm with 80% charge on my phn then when I wake up in morning around 8-9 am, battery is full discharged and switched off.br...
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A
Ajay Keshri
from Mumbai, Maharashtra
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Performance of mobile

Address:Mumbai City, Maharashtra, 400037
Website:Snapdeal

I had purchased ASUS zen phone 2 of rs. 20000/-on 3rd of April 2016. The hand set created problem then I had made it return, when d courier boy was come on the next day the hand set was working properly and I told the courier boy the hand set is working. After few days the hand set was again not performing smoothly, like hand set was switched off remained 40% charging. The system is also time to time hanged on. Previously I had used ASUS...
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A
ayushhunk
from Bengaluru, Karnataka
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Worst mobile phones asus zenfone 2

Address:Satna, Madhya Pradesh, 485001

I have purchase asus zenphone 2 last months. Worth rs 17999 from flipkart. Now that phone got a problem within one months only it get automatically switched of and now it shows error while restarting and when i call to customer care they said me to go to service centre they will repair the phone but data will be lost and that data is too important for me. Iwant that i should get compensation of my data lost and i want my phone will be replaced....
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P
prajapati1990
from Noida, Uttar Pradesh
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Asus zenfone 2 laser

Address:New Delhi, Delhi, 110096

Asus zenfon 2 laser is the worst mobile in the world. It have lot of problem first of all its mobile charger not working never. Its gives lot off hangout problem screen. Its is not charged by other charger. I was gone to service center in delhi.
He replaced charger adapter but after few days its not working again with in 15 days. Next time service center employee told me you have lost warranty of charger because your warranty period...
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R
Rajkumar.mca.bhc
from Chennai, Tamil Nadu
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Attn:asus mobile phone problem

Address:Chennai, Tamil Nadu, 606204
Website:www.asus.com/in

Mail people do not response this people
[protected]@asus.com,
[protected]@asus.com,
Loganathan. [protected]@regenersis.com

Hi asus
I am using asus zenfone (Model:as ze551 ml 6j) for past 1 year.In this period this phone have hanging issue for 3 times and given for services (Please see the job sheet 1, 2&3) to authorized asus services center regenersis india private, egmore chennai.

Now again i...
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S
Syahin Qureshi
from Delhi, Delhi
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Mobile phone cannot given with solution by service center

Address:Ahmedabad, Gujarat, 380028

Dear Team,

this is to inform you that I've given my ASUS cellphone for repairing in service centre 1 week back.
When I went to collect my cell they said that spare part is not availble right now and we'll return your cell in August.

My cell have been taken by them and they are sying to return by August.

Kindly help me to get my cell.

plzz check the info about my cell
br...
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S
Sushi267
from Delhi, Delhi
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Asus zenfone selfie headphone and ear speaker problem

Address:Mohali, Punjab, 140301
Website:Asus India

This phone is not working properly after purchasing.
The headphone slot stop working after ear speaker giving very bad sound phone is automatically going in switch off mode draining battery at high speed
Heat up like hell.
Hang all time even using whatsapp and this phone contain the 2 gb ram what the use of this

If your policy regarding this allow exchange my phone with new one or full refund i am happy...
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A
anandinn
from Noida, Uttar Pradesh
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Laptop

Address:Ghaziabad, Uttar Pradesh

Asus service center have kept my laptop since 20 days... Asus had provided me onsite warranty on 22/04/2016... On asking about laptop they say the problem has not been resolved... Please help me... My laptop model is-x555lj, serial number-f3n0cv08595810e... My name is anand singh
Please take action against asus... I have also called at asus help line number but they too didn't help me out... Take appropriate action against them so...
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K
Krishna Patel7
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Asus zenfone laser 601kl

Address:Vadodara, Gujarat, 390010

I was purchased this phone in december'15.. Everything was going perfect.. But since 1 or 1 and half month i'm tolerating one problem... I can understand that mobile can hang when there is so much application and photos etc. But it's internal card is 10gb free.. N there is also sd card in my phone.. So there is no point that phone can hang..
My cellphone is being switch off, whenever i work on it.. N its not 2-3 times... So many times...
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H
Hameed mohd
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Laptop hanging while in use.

Address:Nalgonda, Andhra Pradesh, 508001
Website:Www.consumercomplaints.in

I purchased asus x553ma-bing-sx488b laptop (4th gen celeron quad core processor 4gb-500gb-win8.1 online from ebay. Product no. F1n0cv11481602b. On 28sep 2015. The device hanging after 2 hrs continue usage some times even in 10 mins also. My name is mohd. Hameed. My mail id is a. Hameed.[protected]@gmail.com. Mobile [protected]. Pls suggest me solution. Since purchase i am facing ds even i reinstall os also....
+1 photos
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H
Harjas Zingh
from Chandigarh, Chandigarh
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Motherboard fault

Address:Ludhiana, Punjab, 141002

I bought a motherboard of asus thinking it to be the best option. But from that day i am facing a lot of problems.

I gave it to the service center because it had a issue in it but the feedback i got is really worse. So i wanted to confirm that is this the way that a big brand satisfy its consumers?
Its been only 1 month and i am not getting and benefit from it, i would rather say Gigabyte better option than Asus....
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A
Amit1608
from Noida, Uttar Pradesh
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Asus zenfone 2 ze550ml from chandigarh

I had bought Asus Zenfone 2 ZE550ML /Serial No: [protected] vide Invoice Ref Invoice No : # BLR_WFLD[protected] from Flipkart on 27th Jul 2015.

The touch screen of the is not sensing the touch. It is happening only in the middle of the screen, I am unable to dial for this neither able to do any other network job.

I reside near Panchkulla / Zirakpur area.

The phone is still under warranty...
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S
Santosh1602
from Mumbai, Maharashtra
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Customer service is customer harassment

Address:Valsad, Gujarat, 396195

Asus arranged my zenfone 2 for repairs and was send by blue dart to ahmedabad for repairs and the repairs was completed on same day ie 03.05.2016. Since then the phone is lying at the service centre for the want of reverse pick up by blue dart, neither the service centre is giving any satisfactory reply or asus personnel is expditing the fast pick up by blue dart. I am helpless. Every day i call asus service centre to find out that the phone...
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