Asus India Complaints & Reviews

I have complaint but not yet received any suitable rectification on the complain. I have purchased one tablet, But it is not working properly, from the begining, The port is not working although the same has been given to service center they have return after 2 months but with same problem, The tablet is again submitted but they have denied to do any thing after keeping it with them,...

We bought abovesaid cellphone through flipkart in november 2015 at 920 sector-9 faridabad, haryana 121006. but to our dismay the software of the handset got crashed/hanged and it is not at all working. despite making several attempts at asus customer care on 17th march 2016 .
but in the end we were advised by the customer care executive to approach their service centre at gurgaon, panipat or karnal available in the state of haryana.br...

Very bad expriance, have rched service counter at 5.25 and service executive tolledigisnclosed as its 5.30.
I travelled 3 hrs to reach the center, but with all request Ms Priyankaservice executive was so rude in speaking that makes me feel, i did the lifes biggest problem with buying asus phone...

The power button is not working properly. When I switch on the laptop the power button is not lighting. That is there is no indication to show that the system is on or not. That is the indicator is not working....

I am using "Asus Zenfone 5 A501CG" and I bought this mobile in Jan 2015.
For last 6 months I am facing lot of issues in this mobile and I have raised concerns to support team through MyAsus application in mobile.
I used to get a acknowledgement after that I didn't get any response from the support team.

I am writing this since I am not able to use the mobile as every day I am getting new problem with my mobile...

I had bought asus ZenFone selfie 4 months back.but it is not at all satisfactory.the phone hangs every now and then and gets heated up even if I talk for 10 minutes.the camera also hangs...resolve my problem as soon as possible....

My Asus zenfone 2 (purchased 6 months ago) starts malfunctioning with random touches . Very much irritated with asus 😬😬...

Its not more than 7 month I buy this new laptop ASUS, it has hell lot of problem. Major is it gets shut down soon I connect with internet and start watching a video or browse in net. I am in warranty period but don't know what to do just a waste of money and energy. I need it repaired....

Purchased Note Book Through Amazon Facing Frequent Problems.Visited The Service Centre Thrice Still Another Compliant Hav To Visit Tomorrow.Believing Inthis Company Made Me To Rome Around Service Centres Why The Compliants Has Been Arising Frequently For A New Piece.Bought On 16th May2015, In Warranty Only If Its For 3times With In A Year.After That It Has To Be In The Servicing Centre Most Occasionally I Have To Use.By Selling These Sort...

I have purchased one tablet from Flip cart. The tablet show problem in charging port charging is through Nokia cable as from the receipt day the charger supplied is defective. I have contacted the ASUS service center at Bhubaneswar but They are not replacing the charger as it is not in their service term. I am staying at JAJPUR ROAD around more than 100 kilometers from Bhubaneswar. When the Charging port is not working I have contacted the...

Dear Team
I own a Asus Zenfone Selfie fon which I bought 4 months back. Its under warranty .My fon fell yesterday and inspite of huge claims of being a guerilla screen, the screen has broken very badly. I am shocked. Replacement cost is estimated around 5 k .
Y cant i get a cover under warranty and free replacement of screen . Whats the use of guerilla screen then/
Invoice No : # BLR_WFLD[protected] (Bought Via flipkart...

I ordered a asus zenear headset from flipkart
Having order id: od[protected] on 17 december, 2015 5:57 pm,
Standard warranty of six months displayed on the product page. The
Right ear canal stopped working after 3 months, which was under the
Warranty period. I have been contacting both #asus and #flipkart. This remains unsolved to date. I guess #asus is waiting for 6 months to be over so that the issue...

I have received a second hand mobile(zenfone2, 2gb ram) on 29-2-16.then i have talk with asus coustomer supporter, they also talk to me i have to contact with flipkart. after 1 day flipkart say to me We will pick the original item/s while delivering the replacement item(s) by Thursday, 03 Mar'16...but still i have not recived the mobile.please do something...flipkart...

Dear sir,
Hereby in i have attached a copy of manual recipt of submission of my phone in ASUS service center allahabad as you can see in manual there is no description about any physical or any kind of damage.
Since i submit my phone for repair of sound problem after a while when i contacted to service center for progress on my handset status.EVERY TIME &AGAIN &AGAIN there is no proper &clear response regarding as you could...

My Assus Zenfone 2 leser 550 features A SNAPDRAGON PROCESSOR . But i found that its processor is Cortex.. Sometimes it stops working.. So i think this is cheating.. may i get any help?...

im asus user from a long time, last year october 2015 i took asus zenfone laser ze550kl mobile piece which is still under warranty period till october 2016…..my fone was hanging too much and geting restarted agian agian frm 2 3 days, immediately then aftr one day suddenly it get switched offf…next day went to asus service center which was there at andheri east gundecha onclave was the registered address but as i went there m getting a...

I had approached the Asus service center, Pune for getting my screen fixed for ZenFone2 - ZE551ML. The Asus staff told me the cost for the same would be 4700 INR. However, the sceeen for my phone model(authentic) is available for less than 3000 INR online and with other dealers. The staff of the store is not able to provide any information regarding the discrepancy in prices. Moreover, the prices of all screens are around 5000. This implies...

I perches asus zenfone5 on 10.02.2015 Rs.7999 and only 1 year after phone mother board dad on 20.02.2016 and service center repair amount Rs 6, 130 and customer care ask no response after warranty period..
my data and money lose. i will no trust again Brand Name and my asus phone experience is very BED..


Nitesh Kumar
[protected]
jabalpur m.p...

I have described the detail yester day, the IMEI1 NO. [protected]/ IMEI2 NO. [protected]. It is very unfortunate that ASUS has also not giving proper after service. I am astonished that the tablets could not be operated more than 2 month. since then that is defective, The service center is not responding properly.Can you give me detail. My contact is
Phone-[protected],
[protected]@gmail.com
Address-...

I brought a zenfone selfie mobile by bill no.vly/1774/15 -16 from best ind computers, valanchery on[protected]. The mobile has camera complaint, sound complaint, and complaints in programme..i complainted and given this mobile for servicing( by the direction of company) at axel services, calicut 30/11/2015.Again the same complaint happens.i am far away from calicut by 89 kilometers.Please do neccessary arrangement to solve my complaint.br...