Asus India Complaints & Reviews

I have given my cell to authorized service center due to network did not work properly on dated 10th of November 2015 but still not get it, If I call to service center they make fake promise they are not give truly date how I don`t know.I am being much frustration about my cell phone, I submitted my cell before 10 days of warranty period, Now warranty also finished in service center Company did not response me .So kindly needful help to get...

Hi, This is regarding my worst experience with the purchase of Asus Zenfone2 Laser bought from Flipkart bought Sep 2015!!! After 1 month o[censored]sage I repeatedly had Mic issues where the other end people could not hear my voice properly/low volume. I gave it in Asus service center in Chennai Kilpauk behind Ega theatre on 12th dec. There they took 5 days and they are least bothered in giving info to the customer. At last I was asked to receive...

I had bought asus laptop X555L on 25/5/15 and since then i am experiencing the problem no sound is coming in the ear phone when i connect ear phone to the ear phone port of the laptop. many time i have registered the complaint but still my problem has not yet solved, actually not a single time did any service guy came to see the problem in my laptop. i dont know what to do. i din expected these kind of treatment from asus india. please...

I have a Zenfone 5. Recently the charger gave some problems so I took it to the service centre here in Shillong Meghalaya. The service centre has asked me to drop the charger there and also that I would get a new one within 5 days. It's been more than a week yet they still have not got a new one and they don't even have some Asus chargers on board so as to be able to buy... Poor service......

I recently bought an ASUS ZenFone 2 Laser (ZE550KL Product S/N : FAAZCY128004) through flipkart on 9th of Nov 2015. On 20th dec 2015 a software update was forcefully made on the phone without any confirmation from me through ASUS update and after that the display went haywire. First the screen was reduced to half the size with screen flickering and after multiple soft resets the problem still continued and display got even worse. The entire...

I had purchased Asus tablet FE171 on April 12 through Flipkart. In September -October, the touch and screen started behaving oddly - applications starts automatically without touching the screen. In mid october I gave the tablet to their service center where they told me it'll need screen replacement. However, even after 2 months time, there was no solution on this issue. On December 4, I received a call from them stating the I'll be receiving...

My phone had been working very well since last day my mobile got stuck, and i had no other option rather than doing a manual restart by taking out its battery.it also get over heat sometimes.so i request you to please have a look on my complain as soon as possible....

I have not Asus Zen fone in flip kart 2 days back the speakers sound r very low difficult to watch videos sound incoming sound so plese refund my money or rectify it all phones speakers r same in Asus so plese I want refund email [protected]@gmail.com...

My notebook was approved for refund and I was asked by the company's finance department to perform some set of actions from my icici atm and all my money got transferred to their account. On enquiry they informed me that thus a protection money being locked and shall be refunded with the notebook refund amount thereafter I am continuously calling and emailing the company but there there is no proper response from their side I need your...

Asus mobile some of the functions are not working
When i call some one after calling when i want to cut the call the screen go's off when touch screen not respond and i cant cut the call...

order no. OD[protected] Asus Zenfone 2 delivered on August 15th 1. Very poor reception, unreachable to callers most of the time 2. Same sim card in a different mobile catches signal properly 3. Its giving a lot of trouble on a daily basis since I am not reachable to people most of the time despite the network being good. IT IS NOT A NETWORK PROBLEM!!!...

I had purchase Asus E book from eBay on last 16 Oct 15, within 1 week its started problem of display and deleting of recovery partition, when I complained regarded this to Asus, they inspect the unit and diagnosed motherboard is defective.now I request Asus to replace the unit, but they are refused to replace the device and always revert same answer we are working on your case from last 23 Oct 15, so request please do needful ASAP....

I Purchased this laptop on 30th September 2015 from Simple Technology Private Limited 17 D, E Deepak Building, 13 Nehru Place New Delhi 110019.
right from the time I purchased the laptop is was giving trouble. the touch pad was erratic and the speakers had very low volume even at full volume setting, also the battery was getting drained very fast. i had lodged the complaint with ASUS however instead of replacing the laptop they told...

I bought ASUS A555LF model Notebook on purchase i was not acknowledged with the fact that this model does not indicates caps and num function. On speaking to the customer care center technical support they told me that it might be a defect and asked me to visit their service center. On my visit to service center i was told to contact company through email as they also don't know about any such specification. I e-mailed the...

Hi Team,

I bought Asus Zenfone C mobile in Feb' 2015 back. I have problem with heating mobile hanging from day one but i managed it and started using it. After few months ago i am started facing issue my mobile sound modes like silent vibrate and sound. when i want to put in silent or vibrate i will press side button down it has to put the phone in silent or vibrate but it is not working and also FM also stop playing...

Dear Concerns, This is very bad experience i got on first time buying of ASUS product My Zen-phone2 which has been faulty in just 1.5 months after getting the brand new phone which cost me 19000/- Inr. i was very much trust one asus products and services as i heard from my abroad and local freinds and i choosen best featured phone on good faith of ASUS. i given this phone to your ludhiana service centre on dated :- 13/11/2015 and they...

I bought ASUS notebook ASUS A555LA-XX1560D on 29/10/15 through on line store and got it delivered on 09/11/15. I registered for Diwali offer within 7 days. But my offer was rejected due to wrong seriel number entry on registration application. The problem was in invoice bill where the seller printed the seriel number wrong. (one letter changed). I found that mistake and sent mail to [protected]@asusfestival offer mail ID and I enclosed the photo...

Asus currently ran a offer called har pal happiness offer. All their offers are fake and imagined. I bought a x200ma notebook on 1st november. Register for the offer on 4th november'15, claim approved on 18/11/2015. But I never received the payment link to complete the offer and they dropped my claim for non paying. I have wrote 7 emails, contacted more than ten times, chatted more than 10 times. They aswered same rotten answer that I...

I recently purchased a laptop from Asus. The system broke down. Its been more than a month of constant complaining but the company officials are not responding. We are having a hard time as we have been chasing them and calling them on a regular basis but to no avail. This is an advice to all those who are planning to buy their products: Please dont buy it as their services is next to zero or as i may say that there are no services!! Issue:...

I placed an order of "Asus Zenfone 2 ZE551ML (Gold, With 2 GB RAM, With Full HD Display, With 16 GB) " on 03 November 2015. My order ID is "OD[protected]" . I received my order on 07 November 2015. The product delivered is well and good but the in box accessories provided are different from what was promised in the product specification. The product description states a "7 watt Adapter", but the one delivered is 1.35 Watts. This...