Asus India Complaints & Reviews

Hi I gave my asus zenfone 6 for gorilla glass replacment in service center addressing 210 Shivai towers Saku naka Mumbai on 1 Sept 2015. They told me about motherboard issue also so they asked me to replace it then I said yes for motherboard replacement. But they havent given my phone till now. My RMA no is INUL590376. Please get my phone ready as soon as possible. I cant wait now. Sparsh Purohit...

I have given my ASUS ZENFONE 2 ATAsus Service Centre, Nehru Place, New Delhi, on 11.09.2015 due to touch problem. And it was intormed that it will take 7 days for replacemt of the part. (RMA NO. INU9590414) But now it was more than 12 days and the problem not get solved and I made several times of call to service centre but they are giving a same reply of "WE HAVE ORDERED THE PART, ONCE WE RECEIVED IT WE WILL INFORM YOU". It seems to be ASUS...

I have updated my phone to lollipop version manually. After updating, it is hanging like anything. I have to press start button for 5 or 6 times, then also it won't open. Some other times it will work normally. The screen also, it will hang for 10mins, after that it will work. This is very problematic issue. and whenever i open an application it's showing red blincks in the corners of the phone. I did factory reset, then also it is coming...

I have given my ASUS ZENFONE 2 AT Regenersis India Limited - Bangalore, on 16.09.2015 due to multiple issues (Sim Slot 1, battery and charger). (WARRANTY EXP. DATE 18.06.2016) and it was intormed that it will take 3-4 working days max 7 days for replacement of the same. (RMA NO. INUL590965) But now it is more than 7 days over, the problem not get solved yet and I called up several times Regenersis India Limited but they are giving a same...

Purchased Zenfone 2 in June, and had been facing the software issue from the 3rd week, and then started my regular visits to the customer care.
The phone has been taken in for service thrice since, and I have not used it for more than couple of days when i realise some issue or other.
This time round, the phone has been with them for over 20 days and they donot have the spares, and refuse to either replace the unit or reimburse...

Parayathe irikan oru nivarthyum ellathathu kondu anu njan e complaint parayunath. Yearly more than 60 films release cheyuna nammude keralathil orukal kanda padam thanne veendum veendum edukayum.. Athu kandu kandu a filims verukuyayum cheyuna reethyl anu Asianet channelukalil ellam eppo kandu kond irikunath. Daivaye engane thudarukayanel ningal asianet prekshakarode kanikkuna krooratha anu. Eniyenkilm etta films thanne edathe asianetl e adtha...

I purchased ASUS zenfone 2 from flipkart on 21 july 2015. This phone not good and has number of issues. I gave it for service at F1 info solutions and services on 07 Sep 2015. Since then they are saying that the spare parts are not available at the service centre and they have ordered it from outside. The phone will be repaired as and when the spare part shipped and delivered....

I had purchase Zenphone2 via filpkart in month of aug15. I had put my mobile in service center bcoz charging issue at Asus pune since 26aug15, but my mobile yet not getting repaired with no satisfactory respone from either service center or customer care. Rohidas[protected]......

I had purchase Zenphone2 via filpkart in month of may15 and my mobile mother board get out of order in month of sept 2015. I had put my mobile in service center at Asus Meerut since 05sept15 via compliant no INBJ 590023, but my mobile yet not getting repaired with no satisfactory respone from either service center or customer care. Deepak [protected]...

I submit my asus zenphone 2 at asus service center at neharu palace, delhi ... .service center promises me to return my cellphone with in a week but here it's the 8th day but still the are saying that they don't have the part ... because of this my going in loss. ......

I have made online payment of Rs 890.00 to Asus Company for Asus Back to School Offer against the purchase of a laptop. The payment was made through Payumoney transaction Id 64937345 on the 6th September '15. But till today I haven't receive the gifts yet. Therefore please confirm whether the consignment has been dispatched and if dipatched I want to have the AWB Number for tracking it. Thank you...

I own an tablet of asus. the display was broken so i gave it in authorized service centre of asus. the replaced the display and call me that the tablet work is done you can collect it and pay the bill. we i show the tablet its back body was broken. i asked they about it they told that we have not broke this. i contacted with asus they told me that the replacement will be made soon by the service centre. from that time it is going to me 25...

I have owned asus zenfone 2 in the month of april 2015 now mother board, sim slot, battery spoiled so i have given it for service on 26th aug 2015 till today i have not got my cell phone and didnt got proper response from the service center so pl resolve my problem and i cant wait any more...

I have given my ASUS ZENFONE 2 AT F1 Solutions - Bangalore, on 26.08.2015 due to speaker problem. (WARRANTY EXP. DATE 05.05.2016) And it was intormed that it will take 7 days for replacemt of the same. (RMA NO. INR1580851) But now it was more than 19 days over the problem not get solved and I made several times of call to F1 solutions but they are giving a same reply of "WE HAVE ORDERED THE PART, ONCE WE RECEIVED IT WE WILL INFORM YOU". It...

Dear Sir, I had purchased "Asus Zenfone 5 A501CG (Red, with 8GB)" on[protected] from FLIPKART website. As per specifications given by "ASUS INDIA PRIVATE LIMITED" to Flipkart, SAR Value of this product, shown on specifications was "At the Head - 0.710 W/Kg, At the Body - 0.607 W/Kg", but on dispatched packet SAR Value is showing 2.0W/Kg. Some days before, I have read on newspaper that Mobile phone having beyond 1.6W/Kg SAR Value...

I have purchased asus zen phone c from flipkart with order id OD[protected] we got a problem that the phone is suddenly dead.so we need better service to our product with in posible short period.hope u responce with this message thank u...

Have bought a new zenfone 2 before 4 months. From the day I bought the battery performance in worst than the worse. Am really not satisfied with this phone. Very poor customer interface.when the phone is idle the battery is discharging up to 10 to 12%. Help me out with this as soon as possible. With regard Sivateja...

Asus are the worst in Service.. While replacing Faulty parts they use old parts to assemble and give us the replacement. they replaced my one of my laptops faulty module and that started malfunctioning in a month but now they refuse to give service of that module as now the product is out of warranty.. is it fair to use product for replacement that will get faulty in a month and then refuse to accept their own mistake.. written almost...

I purchased ASUS Zenfone 5 at may 2015, only 3 months it's working fine August it had issue with Mic. I have given my mobile at F1 info service center at Kilpauk, Chennai. They assured they will make the device ready at 5 working days. But when i asked them I'm also got the same reply "spare parts are not available, we ordered spare parts ". I have given my phone to service center at 19th Aug but still now they are telling the same reply....

I purchased a zenfone 5 a501cg 16 gb from the amazon on may 12, 2015. ( and two more after getting this) one day the data connection was not switching on, i tried and restarted several times. I took the phone to your service centre, at thrissur, kerala state. After restaring and software change etc, they told that may be a board problem. Received my phone there and told i will be informed when the repair is completed. One week after this,...