Asus India Complaints & Reviews

my laptop model number x553m. laptop are Repair bathinda service centre for mother board issue, then motherboard change it but processer (core 2 duo) are not change, they are low capacity processor (intel petium R) change .so I requested to processor (core 2 duo) change it....

I submitted my fonepad before 20 days to service center regarding battery backup and heating issue then after 8 days they called me to pick my phone as it was ready. so went there pick my phone and came back to home and what get to know is my device has only 4gb inbuilt memory(its suppose to be 8 gb) so i called them again, but they were not in condition to accept the fact so i went again there and i taut with the manager, and i was agreed...

Dear sir, We ICIL company employes, where purchased Asus zenfone 5 mobiles in last 10 months. all of as facing the problem of mobile bend.plz refer attached video. Regards Nadeshkumar [protected] nadesh.[protected]@gmail.com...

Dear Sir, I am facing hearing problem from almost from the day of purchase of my mobile Asus Zenfone 4 A400CG (Black, with 8 GB). But now it has increase. Please help me to solve my problem. I shall be highly thankful to you. Sushil Kumar 108C/A2B Ekta Apartment Paschim Vihar New Delhi-110063 Mob. [protected]...

Respected Sir Myself Jaspreet Singh residence of amritsar i own asus zenfone 5 ..i m here to complain against asus employee for unethical beahaviour and making my phone almost dead..actually the problem was that..my phones headphone jack was not working so i go to service centre and they said that they will replace my phones motherboard for that ..and my phone was under warranty they give me my phone after 7 days and the phone was rooted...

I had purchased asus zenfone 2 on 10th june 2015 from one up infotech that is asus dealer in borivali (west), mumbai. That mobile phone worked good for 7 days and now battery of mobile is not working propely. it gets down quickly after charging and also mobile phone generate more heat at the time o[censored]sing the phone. and 1st slot mobile phone is also defective. 3g internet is also not working in 1st slot. i want replacement of this mobile...

Dear sir I have bought a asus zenfone mobile six months ago..but unfurtunately its mother board not working . I diposite it to asus mobile service center bhubaneswar . It happens about one month..but still I donot recieve my phone from them...neither they give good response to me...please help......

date of incident-06/06/2015 after my asus tab k00z charging point is damaged i visited nearby service center, F1-INFO SOLUTION & services, barakpore, kolkata-700120 They estimated 3300.00 for replacing the the motherboard, for that i paid 700.00 as advance. and on 17/06/2015 when i visited the service center to receive my tab found that the motherboard was not replaced and they are started charging 3300.00 for only the charging point,...

Dear Sir, I have availed for a laptop replacement in F1 SERVICE CENTER, 1/3A Yudishtar Marg, near dear park C-Scheme, Jaipur. My RMA NO. ING6520109 SERIAL NO. E3N0CV[protected] CASE ID. A[protected] I am a student In poornima university, Jaipur. I recquir the laptop urgently. when I call your service the service people replied that they have dispatched the product, but the service center denied, said that they have not received the...

Hello Team ASUS, i am a ceo of BrandMaster and my company base on web and software related. We had purchased 7 laptops and 4 smart phones and 2 desktop monitor for our company. We are very much like your product. But recently we getting problem with your guy. They behave very rudely and never keep their commitment. Recently I had purchased an eee book and getting problem on it. It comes with pre installed windows. I was getting problem...

ASUS zenfone 5 mobile has been given for maintenance in guwahati city service center and they told me to pay around 1500 rupee while it is in warranty. they told me the reason is damaged due to liquid, which i don't know how this happen because it never sink in water or used during rain or some other related. i need solution from the company to wave the payment. [protected] Hailu G....

ASUS zenfone 5 MOBILE PHONE with S.No. E6AZCY814245 under warranty has stopped working its flash light and speaker then i have given to Guwahati service center for service after 6 working days when i asked them regarding the status of the service, they asked me to pay around 1500. when i am telling them it is under warranty, they replied me that there is liquid damage, my mobile is never sink with water . I am really shocked by the service...

My glass cracked, i went to the Asus Service Center in Bangalore for replacement on 16th May 2015. I was told i will be called within 8 days. but still no call has been recieved. Whenever I call them back i get a response where they say it will come in 2 days. They ask me to call asus toll free number, there also i get the same response. This is pathetic service from Asus. Please look into this...

ASUS (zenfone 5) MOBILE PHONE S.No. E7AZCY311730 UNDER WARRENTY Today on 09/06/2015. I visited to your service center situated in sector 32 Chandigarh(F1 solution). I told the problem to the concern person that mobile is heated and display is not working properly. Then he asked me that is this mobile is under warranty, I told him that yes mobile is under warranty, Then he told to wait and after 20 min he told yes your mobile will...

My Phone details: Asus Zenfone 5 A501CG [IMEI/Serial No:, [protected] / [protected] ] Bought on 5th June, 2015 from Flipkart Problem and warranty: I went to service center today informing them the full scenario and also told that I never use any other charger other than the originals, but the service center personal told that the warranty is not covered on this set as because there is a black burning mark on the charging data...

Dear Sir, I am Dr.U.Arunachalam, Zonal Officer, Anna University, Nagercoil Campus[protected] purchased Asus phone during the last December 2014 ordered through my Friend Mr. Edwin my colleague. The phone was hanging twice in a day. Kindly keep in mind that I used it for only talking and SMS only. I hvae contacted your madurai office and it was not located in the mentioned place. They simply told bring the invoice [ In practice how...

Purchased zenfone5 on 13th November 2014. My products SNo E9AZCY187685. Had some problems with charging, data cable and battery were replaced. Now the instrument gets overheated and has changed the shape(twisted). As my instrument(mobile) is still under warranty period I would like to get it replaced with a new one. In reference to this complaint i had emailed earlier on 5th June 2015 and my request ID isWTM[protected] but still no...

Dear Sir, I have purchase ZE551 ML-6J226 WW PHONE through Flipcart as a 4GB RAM ASUS phone. But i want to confirm that the supplied phone is having 4GB RAM or not. The S?N printed on Box is F3AZFG05U669. Please clear the doubt. Regards, Afroz Khan Pathan...

I purchased one Asus Zenfone C ZC451CG from Flipkart on 28.5.15, order No.OD[protected] and I received the same on 01.06.15. When I opened box I have not seen any headphone inside the box. kindly send me headphone immediately at my address 26/1, Fakir Chand Ghosh Lane, P.O. Santragachi, Howrah-711104 (M) [protected] Email: [protected]@gmail.com...

I have given my phone at service centre on 04/05/2015 regarding touch and hanging related issue. It is more than a month, no positive reply have been initiated from their end. after lots of telephonic and personal visit to service centre, nothing is happening, even sent several mail but no positive reply....