Asus India Complaints & Reviews

I have purchased one ASUS Zenfhone 2 through flip Kart. The following are the details:- Model No:- ASUS_Z00AD ( ZE551ML) Invoice No: #BLR_WFLD[protected] DT[protected] Product number FSN: MOBE6CG6JGMYDZAS WID: VJ27916 IMEI/Serial No. [protected]. Unfortunately due to abnormal warming up causing pain to ears I can not use this particular hand set. Initially no SIM was inserted for few days, but now the problem...

REF No.RAM No. INWF570009 SERIAL No. EPAZCYCON279 (OLD No.) EAAZCY235715 (NEW No.) Dear Sir, Please refer the RAM No. & let me know about your service quality. I have battery heating problem as well as battery low. Your service people informed me, your battery is out of order we replace the battery as soon as possible. Now your service centre coordinator informed me we changed new battery, but old battery label only we fixed...

I have bought asus ZenFone 4 ...my phone battery is not giving efficient work it is discharging within 2 hours ...and it get heated too fast...so sir please look into my matter. imei number :[protected] SN:E9AZCY00BO87 My phone number :[protected]...

Hello my name is nikunj and my complaint is about zenfone 5 battery life i normally use 3g but this battery sucks.you will not believe that i have to charge this handset 3 times a day and now you are not also giving lollipop update every month you are delaying it.i will wait till lollipop if my battery gets change then its ok and if it remains same i am not going to use then any asus products in my life.i have also visit asus service station...

I have asus zenphone 4 and it is in warranty. In this having issue of network lost completely (SIM). It is happening randomly. Also gorila glass is damage not screen and phone is in working condition. When i went to service center they are saying that i have to change screen first then and then only they are going to check network issue. It means i have to spend Rs.3700 firts to resolve my network issue. Such kind of after sales service...

I am fan of asus zenfone, but recently my phone had ringer problem. I 200 km travel i reached my nearest Asus care ( F1 Info solutions Services Pvt Ltd, Hubli). After basic process they said me to collect my handset after 15 day. i Was shocked. for just basic ringer replacement 15 day !!!. horrible. I have to travel again to care for one more day sending nearly Rs. 400 again and one day leave from office again. I requested then lot and told...

last month i bought an asus fone pad from paytm website, the web site showed that it can upgrade to next android version but actually its not an upgradable device and it has another problem its charger is not an original product so its not charging speedily and i have to charge the whole night for 100% charge .. and another problem is that this tab only come with a fake charger which can't be an usb cable, nor it has otg cable or year phone,...

1 BOUGHT ASUS VIVOBOOK TOUCHSCREEN NOTEBOOK, FORM AUTHORIZED DEALER 2 YEARS AGO 2 ALWAYS HAD ISSUES WITH THE TOUCH SCREEN- ALWAYS LAGGING, AND SOMTIME DOES NOT WORK AND HAVE TO RESTART FOR IT TO WORK. 3 LOTS OF DESIGN FAULTS- SCREEN WEIGHT MORE THAN BASE WEIGHT- SO OFTEN TILTS, THIS CAUSED THE BACK SCREEN HINGE TO LOOSEN AND ALMOST COME OUT 4 HAS ALSO THUS CAUSED BACK PLASTIC PANEL TO COME OUT. 4 SUDDENLY LAPTOP STOPS WORKING,...

Dear Sir/Madam, I am having so many problems in my phone, Asus Zenfone 4 (A450CG), from December, 2014. I have visited service center too many times, but problem didn't resolve. They say sometimes that it has software issue, sometimes hardware issues. They update my software so many times, replace motherboard too, but problem didn't resolve. they have taken the phone for observation too but problem didn't get resolved. I complained...

Rampage IV Extreme went bad after 1 year tried to get replaced keep telling not in stock I final get one in stock and now they wont do an advanced RMA [CASEID=WTM[protected]] ITS TAKEN ME OVER 6 MONTHS with out ever being solved I will not send in my 500 dollar board to them because the reviews are so bad about getting your product back Product Model : Rampage IV Extreme Product S/N : D2MCAD577444...

I had bought asus zenfone 6 worth rs 16999/- in july 2014.There started arising several problems after 2 3 months.

First time when i visited the service center, they just did formatting and gave it back to me as the problem with its ''gallery not responding'' was corrected. But touch problem remained as-it-is which i got to know within 2 3 days o[censored]sing it.

Then, after a month it started showing...

Hi bought Fonepad 7 (FE171CG) on 19-Apr-2015 from Flipkart. Sometime by start of Jun my fonepad developed yellow lines on the display. I submitted my fonepad for repairs on 13-Jun-2015 (because i was told that it will not be replaced even though its under warranty). I was told that the main board and LCD needs to be replaced. Within 2 months of purchasing, main board and LCD develops an issue?? Seriously ASUS?? I emailed [protected]@asus.com...

I, pankaj poria, had bought asus zenfone 6 worth rs 16999/- in july 2014. It functioned well for first 2 3 months. Then it started rankling. There started arising several problems among which the problem with its touch was predominant and was never got corrected by the service center.
First time when i visited its service center, they just did formatting and gave it back to me as the problem with its ''gallery not responding''...

I, pankaj poria, had bought asus zenfone 6 worth rs 16999/- in july 2014. It functioned well for first 2 3 months. Then it started rankling. There started arising several problems among which the problem with its touch was predominant and was never got corrected by the service center.
First time when i visited its service center, they just did formatting and gave it back to me as the problem with its ''gallery not responding''...

I purchases Asus laptop on 7th of june and on 19th of june the screen was not working properly, a corner of the screen was blank and rest part was ok. I was traveling so could not make a complaint on that day . Now as I am back in Delhi I am writing this to ASUS customer care. I went to the service center as well . I don't need repairing of my Laptop, I need a replacement for the same after all it has happened to me within 12 days of purchase....

I had bought a Zenphone 5 from flipkart about 8 Months ago and in last january the phone sim was not detecting and had given to the service centre also the panel had come out they repaired the same and after 1 Month of the same panle had come out again and when showed the same they saying the board is bent cant do anything how come the board could get bend they saying putting in pocket is the product such a low quality bought for 10000 Rs...

Ive bought the fonepad last tuesday in one of the retail store here in Makati Philippines but after a day there is a diacoloration in the display and it was checked and replaced. I got the replacement. The next day but when I'm about to use it same problem, discoloration again. It feels like I bought the wrong brand and unit. I cant use it because I need to return it again for the 2nd time....

I am really disappointed about this, I live in Sri Lanka, and my friend in USA sent me this phone as a gift, I cant complain him that headset is missing, since its gift and not ethical, when i contact the vendor Newgg they asked me to contact the Asus, then when I contacted the Asus they tell me that they dont have any headsets to ship and asked to contact asus in India which is near Sri Lanka, Could you please look into this personally,...

Dear sir, From My purchasing of ASUS mobile with in 9 months, I am facing the following problem.. 1.Mobile not charging quickly its taking more than 8 hrs for 100% charging and some time not at all charging, only shows 15% and charging light not getting on. 2.During the Speaking time, More frequently call ended and Last spoken calls not getting register. 3.More frequently both the sim Card showing No network.i need to switch...

Dear Sir, I am Kunal Sah and work for Pratham Education Foundation. A new Asus notebook was allotted to me for office uses on 19th May 2015. The product comes with one year on-site warranty. On the very first day I noticed that its touch-pad is not working and have some hardware issues. When I lodged a complaint about it to the customer care and did several requests, then they sent an engineer. He couldn't fix the issue and told that...