Axis Bank Complaints & Reviews

I have submitted my salary account for ECS for personal loan but last month I got message that Mandate is failed due to account.. Then I contacted jalgaon branch and shahada branch regarding this matter. I told them to deduct my installment through axis Bank account. They told to submit pan, Aadhar, nach form and an application. But yet I have no message regarding ecs mandate..I am also a permanent bank employee in Dena bank..please solve this matter..

Why is the bank deducting money without information? What is this? I need to close my savings account with axis on an urgent basis. It would be kind of you to atleast help me with this. The credit card account can continue so that i can make my payments. I have cleared my dues as told by the bank (Offcourse, for last three four months not one helped me out, so it came to this. No patience left to explain anything.)

Please help me close the savings account. My money is not safe with axis.

Why my approx 5400 has been deducted as consolidated charges without any prior notice. Till november my account in axis app was in minus balance. But suddenly when i opened my app it showed positive balance, and i thought it has been waived off thats why its not in minus anymore. Why are you misleading the consumers. I even called customer care for this, but still the response was not satisfactory. I have left with no other option but to close my account and file online consumer court case.

Hi

There have been fraud going on with the axis bank accounts, either the bank is doing a fraud or the some people who have access to the customer accounts accounts. I have seen some strange transactions which does not show in the statement or mini statement. I have been deduction 2265 from my account, last month i was deduction 961 rupees, but i did not respond, but the bank is taking advantage of the ignorance of the people. This has been the scenario since last 6 months, which i tried to ignore. I have a salary account in axis bank. If this is the case with salary account, what is the status of other customers. This is a fraud bank. Please do not invest in this bank. I am going to take them to court for sure. If anyone is interested can join me.

Want immediately close credit card.. I v tried to close for a year now no one is helping not even bank itself. If action not taken i ll close my saving account too n never recommend axis bank.. It's better u ppl beg.. Or steal. Having such policy. Mto harassing customer... Big shame.. To sell credit card bank losing it's reputation
I v been chasing s lot to cancel the card seems they don't want to colse.. Account..
I went to speak manger they said can't help it's different department
Now when we call customer service there is long hold
One day i kept trying in front of bank employee.
Whole day gone
Secondly they say it's toll free number.. But they charge call rate i'm customer service call.
Mean they are making money there too
We r left with in resolved
N showing payment dues
Need when we r asking b to close or block the card it should be initiate immediately
But process is so tedious one can't get it n had to pay money.. It's cheating on customer
Bank repuy is on stake it's happening with all most evenyon

Six month ago axix bank representive call me for to make my neo free lifetime credit card.

Ok

I apply and complete my formilities,

I received a pin from indiapost,

But till date never received my credit card.
Why

Bank branch and representive whom give me offer for card refused to help me,

How they refused, provide me my credit card again.

Regards
Pardeep
[protected]
Narwana
126116
Jind
Haryana

Axis bank — closing of axis bank account
Manoj kumar on jan 13, 2019
Dear sir,

I would like to close my account because earlier it was salary account now it is savings account so i can't bare that deduction of consolidation charges already 3 times deducted above 2500 rupees, i can't keep minimum balance so please considered this is my closing request and stop my service today onwards. Now i will transfer my balance to other account. Further i will not keep balance in that account. This is request and closing letter name manoj kumar a/c [protected]

Dear sir,

I would like to close my account because earlier it was salary account now it is savings account so i can't bare that deduction of consolidation charges already 2 times deducted above 1000 rupees, i can't keep minimum balance so please considered this is my closing request and stop my service today onwards. Now i will transfer my balance to other account. Further i will not keep balance in that account. This is request and closing letter.

My details as follows.
A/c [protected]
Kiran aryher leema
M. G. Road branch
Bangalore - 01

Communication address (Earlier)
#47 laxmi nilaya
Near shanideva temple
Bhoopasandra main road
Bangalore-560094

Office address (Earlier)
Adarsh primia
Adarsh developers
Near devegowda petrol bunk
Bangalore.

Present address

#206, second floor,
Second cross, aecs layout,
Sanjaynagar bangalore-560094.

Thanks and regards,

Kiran leema

Hi team,
My name is mitul jain and i am the axis bank account holder. I strongly believe there is someone who will look into it, as a matter of fact i see a deduction on my account for approx 5, 500/- as consolidated charges.
Now here is the catch, i visted nearest branch in the first week of jan as i hold this account for more than 2 years but somehow i was not using the account for last 1.5 years. So there was the bank executive by the name of anmol, i met at ashok vihar branch, new delhi and i ckearly asked the gentleman, that i am planning to continue again with axis bank kindly check and lemme know if there are any outstanding charges on my account. The executive mentioned that as i have checked there are no outstanding charges rather than -15/- which was the active status of the account. Yesterday i deposied 6000/- to the same account in order to maintain balance in my account but i was shocked to see that bank deducted 5, 500/- without notifying or taking my consent. This is something which is not digestable as i am a student and 5, 500/- is a huge amount for me which i cannot bear to lose.. I request bank to reverse the charges asap... For further details reach me at e-mail: mitulkundalia. [protected]@gmail.com
[protected]
Thanks..

Warm regards
Mitul jain

Hello, my account has been deducted two times with the amount 500 on 15.12.2018 and 4595 on 12.01.2019 and also the 18% gst on it. I want my money back, i dont hav3 demat account with axis bank nor i have bounce cheque nothing then why did they cut my money. I have normal salary account with this, i just want my money back im not business man 4594 is a very big amount for me, im adding the deduction screenshot.

Hi,
My customer id is[protected].
In the last two months they put more consolidated charges, if i ask the bank customer care and the bank operational manager they are not explaining properly.
If you can able to answer me or if you do reimbursement i’ll be fine. Other wise i’ll close my account.
You are doing this for a valuable customer..
Becoz no one is giving proper responses, in the customer care also they are not responding to calls and in bank also they are not giving proper explanation.

Regards
Praveen

Few hours back i got a message from axis about my money was debited 1000/- + 180/- rs for consolidation charges and tax amount to demart account. I never heard this world before this message then how could i activate to my account and from one hour i'm keep on trying to contact customer care number but no proper response could you people get my money back to my account by morning or else simply i refuse to pay loan amount and credit card bill amount

I am kalyani ramesh pande
Relationship no : 3420288
Mobile no : [protected]

My axis bank account number - (Protected) has been debited by 1899.00 rs for one assist membership.

I receive phone calls from this no -91 (Protected regarding one assist service but i do not accept this sevice without my approval they deducted money from my account.

So i contacted one assist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with one assist service and i want my money should be refund as early as possible.

Regards
Kalyani ramesh pande

Hi i'm pramod i am using axis bank for more than 2 years now and suddenly now they have deducted rs. 3, 347 as consolidated charges, without any prior notice. Please help me get my money back.
3, 347 is a big amount for me. I am a person who depends on salary amount for everything, and this is my salary amount which i had kept to pay some of my bills.
Before deduction my a/c balance was rs. 7870.37 and after when they deducted rs.3, 347 i transferred my balance to my other bank account to be on a safer side.
Please help me on this.

From
Hr - executive
Gujarat multi gas base chemicals pvt. Ltd.
Palavasna, mahesana.
To
Corporate office,
Axis bank.

Date: 12/01/2019 (Date of writing the letter)
Dear sir/madam,
Gujarat multi gas base chemicals pvt ltd. Company is a client of your bank for the past 26 years. And we hold a savings a/c and salary a/c of our employees. I wish to bring to your notice that, your bank staff of branch of mehsana (Bhimnath house radhanpur road mehsana).
We are opened the salary a/c of our employees in your bank at 26th dec, 2018 for salary purpose, and we deposited salary in our employees a/c on 7th jan, 2019 but, out of them our employee mr. Dipkumar rasikbhai patel /a/c no. [protected] did not get his salary in his a/c till the 12th jan, 2019. For this issue we called to branch manager mr. Ravi gandhi, mr. Najarbhai and dayaram multiple times in a day but still they didn’t give any response to us.
I request you to instruct your staff for their responsibility and services and also for apologize letter to our company. And credit the salary in a/c of our employee as soon as possible.
This misbehavior to the customers spoils the image of your bank and your services.
Kindly take the corrective actions regarding this issue.

Yours sincerely,
Jipal sukhadiya.
Hr-executive
Gujarat multi gas base chemicals pvt. Ltd.

Sir

My salary account with axis bank has been put in lien mode. All my transaction are blocked and i am facing trouble in surviving. If there is debts in my account than kindly converted it in emis, so that i can clear debts and i can survive. As i am your customer form 2004 and till now,

So your are requested to find out some ways as i am salaried person.

I was charged a consolidated dp charges of rs. 278.84 and the same has been deducted on 11th jan 2019.

I don't have any demat account opened with axis bank. I request you to return the deducted amount asap.

I have attached the statement deduction screenshot and demat account status screen shot where demat account is not active.

Kindly refund the amount asap and also, stop it from being deducted again and causing trouble. Awaiting your response.

Dear customer care / administrative team;

I, mr sujoy singha going to rise a serious concern against your survey park santoshpur branch, kolkata.

One of your customer care executive (Miss sharmistha chanda. Ph: [protected]) of this branch came to my residence & request me to open a savings account of your nearest branch.
As a preferred customer of hdfc bank, i was agreed to open a savings bank account by my name & my wife name too.
My wife clearly told her that she can only open an account as per her post marriage name (Mili dutta singha) which has been agreed by your bank executive. Registry marriage certificate is the only document to prove this name.
Without any clear knowledge about this process, your executive collect 15000/- chq with other document which carrying pre marriage name of my wife mili dutta. Few days later, my wife also submitted registry marriage certificate photocopy as a document.

Now present condition of this savings bank account.

1. Account open almost 30 days before. (A/c no:[protected] / ifsc:utib0001143)
2. Rs 15000/- deposited in this account.
3. Account holder name neither belongs to the name of mili dutta singha nor to mili dutta.
4. Unable to access the debit card to withdraw the amount.
5. “mili dutta singha” this name can’t be process as an account holder name without same name voter id/aadhar card/pan card document. (Asper bank authority)

After this incident we have decided to close this account immediately.

Now you bank customer executive miss sharmistha chanda’s activity mention below.

1. Some time she doesn’t pick up wife phone.
2. If she pick up the phone, telling i am busy today with another customer.
3. Some time she is telling i am not in office today
4. She missed the commitment to come to our residence to process for account closure.
5. Ever she doesn’t bother about this issue.

My wife personally visited 3 times in this branch to close this account, but she failed to process anything due to absence of that particular person who can only resolve this issue.

My simple questions to axis bank administration that

# as a private sector bank, what type of customer service you are providing?
# what type of managership quality have in survey park branch manager who doesn’t aware about an incident happening since last one month?
# what type of irresponsible customer executive controlling this branch?
# how you can harass a lady such a way for a long time.

I want to close my wife’s account & refund the amount with immediate effect. Please do the needful as early as possible. Else i will process for higher step.
I am also not interested to keep a relation with this bank.

Thanks & regards
Sujoy singha.
Senior engineer
Ge healthcare pvt ltd
Millenium city it park.
11th floor. Sector v.
Kolkata 91
Ph : [protected]

Residence:
Kamala mension
122, avenue south.
Santoshpur. Kolkata 700075
Ph: [protected] (Mrs mili dutta singha)

I have been fighting for the amazon vouchers since last year. I bought 2 amazon vouchers worth 4k from my reward points which never got delivered to me because you guys did a typo while registering the email.

I have tried endlessly on phone, chat and email. I only get assurance and no action from axis bank support.

Every time i reach axis bank customer care they provide me with a new reference to track because the previous executive has nothing to provide me in response apart from wait for 24 hour/48 hors/5days. I have accumulated more than 10 such reference number. The latest three issue reference numbers are: 47968004, 43773519, 47581461

The email id error has long been corrected but still i have not got the delivery of the vouchers. Request you to do it at the earliest.

I have made 2 transactions through the debit card in the foreign country. After a few days, there have been deductions from my account an amount of rs. 9 and re.1. Why these amounts have been deducted after my transactions and not during the same. And under what rule of the bank, it has been done. I need a refund for the illegitimate amount so deducted.