Submit a Complaint
Banks
Axis Bank

[Resolved]  Axis Bank — axis bank - disappointment service with one assist service

Address:Bangalore, Karnataka, 560082

As date of 07 june 2018 afternoon time received a call from axis bank, had a lady who has no common sense how to understood one assist service about, and asked me to verify atm digits after then transferred to senior team.

As i had fully confused about particular service and immediately transactions @1899 rupees from my account.

I want to cancel the subscription and refund the money.

I am so amazed, how secure your axis bank services with a confused call and immediately transactions the customer money without security code.
Was this information helpful?
No (0)
Yes (0)
Jul 10, 2018
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2018
Axis Bank Customer Care's response Hi, Please refer the link https://application.axisbank.com/webforms/axis-support/unregistered-email.aspx to share your concern and one of the executive will help you further. Regards, Team Axis Bank.
Complaint comments 
5 Comments

Related Axis Bank reviews

[Resolved]Axis Bank / Credit Card - not received3[Resolved]Axis Bank Bangalore - Debit Card Pin No:14[Resolved]Axis Bank Credit Card - No advance intimation about the bill of Credit card due bill till the last date of payment6[Resolved]Axis Bank - Non Receipt of Credit Card2[Resolved]Axis Bank, Nagpur - Debit card5
View all 12953 Axis Bank Reviews

Comments

Dear Customer,

Greetings from OneAssist,

Sorry for the inconvienience caused.

We request you to kindly mail us your customer ID at [protected]@oneassist.in to cancel your membership.

Awaiting for your response.

Thank You,

Regards.

Deepali

Team OneAssist.
Reply
Dear sir pendent didact my account
Pement not received
Kandliy help
Reply
HI One Assist Team,

I am not interested with your service.
Kindly unsubscribe this service and refund my full amount @1899/ rupees.
This is my relationship no 4598606.

thanks..
Reply
OneAssist Consumer Solutions Customer Care's response, Jun 12, 2018
Dear Krupasindhu,

Greetings from OneAssist,

We have cancelled your membership vide service request number 3245482. Your refund has been credited in your account.

Thank,

Regards,

Deepali,

Team OneAssist.
So thanks for refund fully amount Rs-1899/-

we have no more credit/debit cards, so why we unnecessary activate services?

felt good your faithful services.

Thanks to_
OneAssist Services
Reply
Dear Krupasindhu,

Greetings from OneAssist,

We appreciate your feedback. It means a lot to us. We always strive our best to provide services without causing any grievances to our customers.

Thank you,

Regards,

Deepali,

Team OneAssist.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12953
    Pending
    0
    Resolved
    6557
    View all 12953 Axis Bank reviews & complaints
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information